The only good part hotel rooms were clean but they flat out denied saying they have available one bed room but couldn’t switch or upgrade because I booked on points. In that case they either donot understand partner program and should not be part of. The main light was not working properly and they had no one to look into or shift me my room again because of points. I am platinum honors in this chain of IHG
Check Out Date:2025-03-23
Reason for Visit:Getaway
Next Destination:LA
Travel Tips:Avoid points booking, no respect for being a loyal higher tier member