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JC24
 
 
 
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    March 5, 2025
  • Last review
    March 5, 2025
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JC24's Reviews
 
Experience the island life at our central Kailua-Kona hotel in Hawaii Aloha and welcome to Kailua-Kona, located on the Big Island of Hawaii. Guests will be able to enjoy access to numerous Big Island activities as well as a rich cultural experience. The Holiday Inn Express and Suites Kailua-Kona is only a 5-minute walk from several beaches, including Kailua Bay and Kamakahonu Beach. Our hotel is located in the heart of the Historic Kailua Village , near Honokohau Marina, Kailua-Kona Wharf, Hulihe‘e Palace, Coconut Grove Marketplace and Keauhou Shopping Center. If you are looking for great accommodations and amenities in Kailua-Kona look no further. We have the highest ratings for cleanliness and customer service. Our spacious rooms and suites, come with mini fridge, microwave, and comfortable beds to help you relax from your adventurous day. Start your day off right with our complimentary breakfast and try one of our signature hot dishes or a variety of healthy options. Hotel features state of the art fitness center, outdoor pool, and laundry facilities great for all guests. Need a great place to stay in Kona for the annual Iron Man Championship race or International Billfish Tournament? Stay with us, your home away from home while visiting paradise. Holiday Inn Express Kailua Kona is only 8 miles away from the Kona International Airport and offering the lowest cost for parking and no resort fees.
 
Breakfast Beware and Dirty Rooms
Overall Experience 
1.0 / 5
1.0 / 5
PostedMarch 5, 2025
Customer avatar
By
fromTX
Traveler Type:Leisure
Staff and Service 
1.0 / 5
1.0 / 5
Room and Comfort 
1.0 / 5
1.0 / 5
Value 
1.0 / 5
1.0 / 5
Room Cleanliness 
1.0 / 5
1.0 / 5
Sleep Quality 
1.0 / 5
1.0 / 5
Variety of Breakfast Choices 
1.0 / 5
1.0 / 5
Able to Relax 
1.0 / 5
1.0 / 5
No, I do not recommend this property.
The first day at breakfast, the majority of the yogurt was 5 days past due. The kitchen staff were nowhere to be found, so I spoke to the front desk, which referred me back to the kitchen. The tongs and the metal cup the tongs were placed in were covered with old, crusty eggs and cheese that had been sitting for hours. The next day at breakfast, the guy cleaning the tables picked up a dead roach I had pointed out, with the towel he was cleaning the tables with, threw the roach away, and continued to clean the tables with the same towel and gloves.
Our room was dirty. There was a sticky mess about 6-7 inches I had to clean up. The same stuff on the floor when we checked in was there when we checked out. Our feet were BLACK from walking on the hotel floor. Just a dirty place.
ConsRoom Cleanliness, Atmosphere
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