Welcome to our hotel in Kissimmee, Florida, near Walt Disney World® Resort!
When it comes to the best places to stay in Orlando for Disney World, our hotel is a trusted pick. We are a Walt Disney World Good Neighbor® Hotel and a Tripadvisor Traveler's Choice "Best of the Best" 2023 Award Winner.
Enjoy our scheduled shuttle service to nearby attractions like Walt Disney World® Resort, Universal Studios Florida, and SeaWorld® Orlando. Fuel your adventure with our free Express Start™ Breakfast and enjoy our Tiki Bar and Calypso Island Market for snacks and drinks. Have fun in the sun at our three pools with waterslides and a splash pad or play on our 18-hole mini-golf course. Discover endless fun and adventure in Orlando at our 1-bedroom suite close to Disney World!
Upon arrival room had a smell, sheets had stains, and genital hair in bathroom.
Staff called and said a manager will contact to discuss and never heard back.
Posted byCorporate
onApril 23, 2025
Hi James,
I am glad to have been a host to one of our valued IHG® One Rewards Platinum Elite members. Thank you for staying at the Holiday Inn Express South Lake Buena Vista for your trip and for sharing your thoughts about your stay. I trust that all is well.
We take pride in offering our guests an attractive place to rest, but I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement.
I hope you allow us to turn things around the next time you stay with us.
Kind regards,
Grace L. Case Manager IHG Hotels & Resorts Service
Sweetwater, Tennessee Hotel The stylish new Holiday Inn Express Hotel & Suites Sweetwater, Tennessee, is the ideal place to Stay Smart. Business travelers and family vacationers will enjoy well-appointed guestrooms and suites, friendly service, quality amenities, and a convenient location. This hotel is where warm hospitality and exceptional service will make you feel right at home. Hotel near Popular Attractions We are located within minutes from the largest underground lake, The Lost Sea. Purdy’s Petting Zoo offers children and young hearted a fun time with gem mining. See recreational areas such as Watts Barr Lake and Duck Park. See Cherohala Skyway for a fall color ride through the mountains to see leaves change color. Come ride the Tail of the Dragon if you dare, also known as US Highway 129. Hotel Services Experience modern lifestyle amenities for business and leisure with complimentary Express Start Hot Breakfast Bar, Fitness Center, Business Center, meeting space and high-speed wireless Internet. Remember to take a relaxing swim in our indoor heated pool, or treat yourself to goodies from our sundry shop after a long day. Hotel Accommodations Enjoy comfortable guestrooms featuring cozy beds with ample pillows, complimentary high-speed wireless Internet and large flat screen TV’s.
upon arriving front desk very rude and not helpful. employees wearing pajamas and very unprofessional. the property was an old reno and had water leaks with catch buckets in the lobby and we ran out of HOT water the following morning. on a positive note the beds were comfortable. Suggest a revamp of this property from top to bottom.
Posted byCorporate
onApril 23, 2025
Hi Greg,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Sweetwater during your stopover. We appreciate you for being one of our IHG One Rewards Platinum Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M. Case Manager IHG Hotels & Resorts Service
Candlewood Suites Lancaster West.
Come experience the Amish Country or go shopping at some of the best designer outlets. The hotel offers complimentary Wi-Fi to all its guests, along with free parking. The property consists of a heated indoor pool and a general fitness center. We were built in 2017 and offer 85 rooms, each equipped with a full kitchen. This newly constructed hotel has four floors is located close to many destinations. We offer ADA accessible rooms and large suites. The hotel houses a cupboard where complimentary coffee is offered and guests may purchase snacks. Whether it’s a business trip, weekend getaway, or a reunion, we are here for your every need. We are 100% smoke free.
The hotel is located right off of Route 30 and very close to many attractions. We are situated outside of Lancaster City. Guests will find many farmers markets and country charm throughout their stay in the area. Lancaster County has many different types of fairs, shows, and events going on all year long, please feel free to ask our front desk staff for local and current suggestions. We are also close to many large businesses. Some of the major businesses include Armstrong and Lift, located less than two miles away. Lancaster General Hospital is about fifteen minutes from us.
We strive to satisfy all our guests. Please feel free to ask for anything you may need during your stay with us, Candlewood Suites Lancaster West is here for your hospitality.
The room setup was perfect but no sheets or blankets for the pull out couch in room. The room wasn’t very clean and the pool water temperature was unbearable even for children that really wanted to swim.
Posted byCorporate
onApril 23, 2025
Hi Becky,
Thank you for staying and choosing our Candlewood Suites Lancaster West for the spring break. We appreciate you being a member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M. Case Manager IHG Hotels & Resorts Service
Stay Comfortable in Mooresville at Our Hotel's Property We are situated in "Race City USA" and just minutes from the sparkling waters of Lake Norman, our hotel's location is perfect for business and leisure travelers. The Holiday Inn Express® Mooresville - Lake Norman hotel provides everything you need from excellent amenities like free Wi-Fi access to such comfortable features as triple-sheeted bedding. If you're in town on business, you'll be happy to know that we have a Business Center with copy, and print capabilities. We also have a meeting room that can accommodate up to 45 people. In addition, Lowe's Corporate, Lowe's Planogram, NASCAR Technical Institute and Freightliner are all near our hotel's location in Mooresville, NC. Racing fans find themselves surrounded by exciting attractions like the Memory Lane Motorsports & Historical Automotive Museum and the North Carolina Auto Racing Hall of Fame. To enjoy the beautiful surroundings, hop on a Queen's Landing Cruise or take a trip to Lake Norman State Park. Our hotel's close to Carrigan Farms and Lazy 5 Ranch, too. After a day of meetings or sightseeing, head back to our comfortable accommodations and take a dip in the outdoor pool. You can start your morning with a workout in the well-equipped Fitness Center, and then join us for the delicious, free Express Start Breakfast Bar. Call today and benefit from all the perks of our convenient hotel's location in Mooresville, NC!
While we stayed here many times this time was different we acquired bed bugs. After notifying staff we were informed that "that they can assure us that they do not have that kind of problem in their location". We have video, pictures to prove it and still they denied the issue. This is a very costly negligence on their part and all we were offered was credit for the night. This is inexcusable and unacceptable. We will not be staying here again and most likely will not stay at another one of their location either. As a GOLD member this is the treatment and curtesy they provide to their customers. Also be aware this chain will cancel your reservation and leave you out if you do not check in on time, with no notice. They are awful.
Posted byCorporate
onApril 23, 2025
Hi CLS9034,
Thank you for staying at our Holiday Inn Express & Suites Mooresville - Lake Norman during your sporting event. We value your feedback and appreciate you as one of our IHG® One Rewards Gold Elite members.
Our hotel aims to showcase clean, comfortable rooms with dependable service. I understand your expectations, and I am sorry to learn about what happened during your visit. I documented and shared your comments with our local managers to monitor and improve the quality of our service. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Take care,
Mark Kaser T. Case Manager IHG Hotels & Resorts Service
Explore Ventura from our harborside hotel Ventura hotel’s guests love the spectacular harbor view, stunning beaches, fresh seafood, eclectic galleries, wine tastings and top businesses, this location has it all. Situated right on the harbor and near endless Ventura beach fun, the hotel's guests are also close to Oxnard Airport (OXR) and the vibrant downtown area. You can experience all the beauty of California at the pet friendly Holiday Inn Express® Hotel & Suites Ventura Harbor. Corporate guests love working at our facility. The 24-hour Business Center and free wired and wireless HSIA offer convenience, and the two spacious meeting rooms are perfect for hosting events. We are close to many major businesses and the Naval Base Ventura County. When booking Ventura, CA accommodations, proximity to attractions is key, and we're close to some of the city's best. If you want to relax on gorgeous Ventura beach, the hotel's locale is only three miles from the ocean. The entire family can enjoy the unforgettable Channel Islands National Park, which has sea kayaking and whale watching. For a day of urban fun, visit Ventura Harbor Village, where you'll find unique boutiques, a carousel and weekend concerts. Our guests enjoy beautiful harbor views, a free hot breakfast and more. If you're searching for Ventura, CA accommodations, call now for the ultimate in hospitality and sparkling seaside beauty .
When we first checked in we were placed towards the middle of the property and the girl at check in told us to leave the parking lot to find the second entrance when we could have simply stayed in the parking lot and just crossed over to the side we were on. The rooms and appearance of the elevators in the main hotel look great where as the other rooms and doors kinda remind me of a motel6.. There’s isn’t a pool there but we were able to use four points hotels pool across the street. The breakfast bar was very small and the pancake machine wasn’t working. Our bed in our room was high off the floor so if your short u may have to jump up there. On the internet description we were suppose to have a pull out couch and all there was in the room was a lounge chair. Overall experience was good, it’s very quiet and one night we had some friends over on our balcony and were laughing and talking pretty late and no one complained so that was awesome. I would stay again.
Posted byCorporate
onApril 23, 2025
Hi Boogz,
I am glad to have been a host to one of our valued IHG® One Rewards Silver Elite members. Thank you for staying at the Holiday Inn Express Ventura Harbor for your trip and for sharing your thoughts about your stay. I trust that all is well.
We take pride in offering our guests an attractive place to rest, but I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement.
I hope you allow us to turn things around the next time you stay with us.
Kind regards,
Grace L. Case Manager IHG Hotels & Resorts Service
Embrace Times Square from Our Hotel in Midtown NYC
Our New York City hotel boasts a great location in Midtown and close to Times Square. Located a short walk from Times Square attractions, the Holiday Inn Express Times Square offers comfortable accommodations near New York’s biggest attractions. With Times Square and Broadway outside our door, you'll find it easy getting to and from your New York City destinations.
Within walking distance of our Manhattan hotel, you can find a wealth of attractions. Just a block from our New York City hotel in Times Square and Broadway theatres. Other well-known New York attractions such as the Empire State Building, Broadway, and Central Park are within a few blocks of our hotel in Manhattan. Located near 42nd Street, our hotel is close to the main subway lines so you can get around the city easily. For the business traveler, there are many major New York business attractions located near our hotel in New York City. Major headquarters including Merrill Lynch, Legg Mason, and Ernst & Young are all within walking distance of our New York City accommodations. With our convenient Manhattan location, you can make it on time to all your NYC meetings. Enjoy free breakfast and start your day with one of our famous cinnamon rolls from the hot breakfast bar. Additionally, you can stay connected throughout your entire stay at our New York City hotel with free high-speed internet access.
There was a bug on the bed sheet. I called and asked for new sheets and towels. The front desk said they would have house keeping bring the to our room. I had to make a request 3 times. Did not get towels until next day at 8:00 AM. Service was extremely slow.
Posted byCorporate
onApril 23, 2025
Hi to our Valued Guest,
Thank you for staying and sharing your experience at our Holiday Inn Express New York City Times Square during your vacation. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M. Case Manager IHG Hotels & Resorts Service
A modern airport hotel in Dusseldorf
The Holiday Inn Express® Düsseldorf Airport is located one mile away from Düsseldorf International Airport (DUS) , Germany’s third biggest airport.
We are also close to the Airport Train Station (Flughafen Bahnhof, Düsseldorf). From there on, you can access Düsseldorf Central Station (Düsseldorf Hauptbahnhof) within 10 minutes by train or by car will take you 20 minutes.
Explore the city center: one of Germany’s most famous shopping streets, the "Königsallee" where you will find numerous exclusive fashion designer stores. Düsseldorf has also the longest Bar in the world: the Altstadt (Oldtown) - with its hundreds of bars and restaurants.
Relax at the Rhine River strolling along the "Rheinuferpromenade".
If you’re here on business, we have well-equipped meeting rooms for up to 50 guests and we’re within easy reach of the business districts in Unterrath, Lichtenbroich Quartier and Airport City. The Messe Düsseldorf – (Trade Fair and Exhibition Center) is only 3,7 miles away.
After a long day, you are welcome to wind down at our hotel bar and patio with a typical Düsseldorf beer: a freshly tapped "Altbier".
not a warm greeting staff needs to smile and welcome guest, poor breakfast choices, room was very clean and was cleaned up every day during our stay, very important bed was very comfortable and pillows just right, good location
Posted byCorporate
onApril 23, 2025
Hi 2023Porsche,
Thank you for staying and choosing our Holiday Inn Express Düsseldorf Airport. We appreciate you being a member of our IHG® One Rewards program!
Complete guest satisfaction is our topmost priority. I'm sorry we've missed the mark. I shared this with our hotel management team. I trust that the actions to be taken will make your next stay as impeccable as possible it can be.
We look forward to hosting your stay again for your future accommodation needs!
Stay safe,
Jomar M. Case Manager IHG Hotels & Resorts Service
Extended-stay hotel in Midtown Atlanta Suites
Hospitality and cleanliness are guaranteed at the Staybridge Suites Midtown Atlanta hotel. We are committed to cleanliness and open to answering any questions you have about our cleaning procedures. Our spacious suites include full kitchens, flexible workspace, and living area along with all the standard Staybridge Suites services. Perfect for social distancing.
With a MARTA transit station steps from the hotel and close highway access, traveling to and from Atlanta’s Hartsfield-Jackson International Airport is quick and easy. Our proximity to local corporate offices such as Norfolk Southern, Honeywell, Southern Company, Coca-Cola Headquarters, and Google ensure your stay is productive.
Leisure guests enjoy the benefit of staying in the center of world-famous attractions such as The Georgia Aquarium, Mercedes-Benz Stadium, World of Coca-Cola Museum, CNN Tour, State Farm Arena, The Fox Theatre, and much more. Our hotel is also near parks and many outdoor activities.
Whatever brings you to Atlanta, we look forward to having you stay with us.
Missing proper room cleanliness and better reception support.
Posted byCorporate
onApril 23, 2025
Hi Felipe,
I am glad to have been a host to one of our valued guests. Thank you for staying at the Staybridge Suites Atlanta - Midtown for your trip and for sharing your thoughts about your stay. I trust that all is well.
We love our guests to feel comfortable and at home at Staybridge Suites. I want to offer our sincerest apology for what happened during your stay. I have shared your feedback with the hotel management team to ensure necessary action to prevent the same issues from reoccurring.
We look forward to having the opportunity to share a more positive experience.
All the best,
Grace L. Case Manager IHG Hotels & Resorts Service
Cambridge, MA hotel located near MIT, CX, Kendall Square, TD Garden and Harvard. Renovated 2020, the Holiday Inn Express and Suites® Boston Cambridge offers travelers updated design, comfort, convenience and value. We are back to serving a complimentary, full, safe hot and cold breakfast. Just minutes from downtown via the Lechmere station "T," three miles from Boston Logan Airport BOS and within minutes of the area's historic sites, and universities. Free hotel wide Wi-Fi access and print services. The hotel's location ensures a short trip to Boston and Cambridge destinations, such as Kendall Square, Faneuil Hall, the North End, EF Education First, Hult, and Massachusetts General Hospital MGH. Cambridge Crossing CX, home to Philips, Sanofi and Bristol Myers Squibb, is walking distance. Also nearby are the BCEC convention center, MIT, Boston University, Tufts, and Harvard. Leisure hotel guests are near the Charles River, Museum of Science, Somerville, Assembly Row Outlets, and Legoland. For shoppers, the CambridgeSide Mall is within walking distance. Sports fans are close to TD Garden, home of the Celtics and the Bruins. Likewise, the nearby MBTA Lechmere station Green Line provides easy access to NE Aquarium, Boston Common, Freedom Trail, Back Bay, and Fenway Park. Concert fans are near TD Garden, City Winery and Boston Calling. At Holiday Inn Express and Suites® Boston's , "Stay Smart" in our large rooms!
Good location and parking lacking some amenities and could be updated
ByLmark4fromPA
The location was good and walkable. Easy access. Breakfast was lacking but McDonald’s is next door. The room and bathroom need to be updated and the lighting was poor.
Posted byCorporate
onApril 23, 2025
Hi Lmark4,
Thank you for staying and choosing our Holiday Inn Express & Suites Boston - Cambridge. We appreciate you as one of our guests!
Complete guest satisfaction is our topmost priority. I'm sorry we've missed the mark. I shared this with our hotel management team. I trust that the actions to be taken will make your next stay as impeccable as possible it can be.
We look forward to hosting your stay again for your future accommodation needs!
Stay safe,
Jomar M. Case Manager IHG Hotels & Resorts Service
Welcome to the new Holiday Inn Express & Suites Dodge City, Kansas.
Dodge City’s newest and most modern hotel is located in the Heritage District of Dodge City, just across the street from the Boot Hill Museum and near Dodge City’s newest attraction, the Long Branch Lagoon Water Park . The hotel is less than 10 minutes from all the attractions including Cowboy Capital Restaurant & Bar, the Boot Hill Casino, and Conference Center, United Wireless Arena, the Western State Bank Expo Center, The Depot Theater Company, and the Trail of Fame.
All rooms in the Holiday Inn Express & Suites Dodge City are equipped with wireless internet access for your convenience whether you are here for business or pure enjoyment.
Holiday Inn Express & Suites Dodge City guests can enjoy all of the amenities including the patio, Indoor Pool, Market, our on-site Health Club fully equipped with state-of-the-art equipment, the business center complete with computer, printer, and fax machine and our hot breakfast served every morning.
Don't stay there unless you want to be treated rude and over charged and ignored when you try to get your money back. Not a good place to stay unless you want to be treated like your ignorant and don't know the difference between net charges and total charges and then told by the person you are talking to that she's not going to deal with this and then just walks away from you
Posted byCorporate
onApril 23, 2025
Hi Nonya,
Thank you for staying at the Holiday Inn Express Dodge City and sharing your experience. We appreciate you for being one of our IHG® One Rewards members since 2016.
Our goal has always been to provide our guests with the best hospitality service, and I'm sorry for what happened during your stay with us. I've shared your feedback with our hotel management on this concern so they can take swift measures to avoid repeating the situation. I have also sent you a private message to discuss this.
Thank you again for taking the time to provide your insights and allowing us to improve.
Sincerely,
Crisel V. Case Manager IHG® Hotels & Resorts Service