The Holiday Inn Express and Suites Chicago Niles is a new hotel located in the Chicago North Shore Area and near Chicago Downtown and O’Hare Airport . The hotel is located 8 miles from Chicago O’Hare International Airport (ORD) and near major highways, Edens I94 Expy, I90, I294. Business travelers can conveniently drive to work in the Skokie, Northbrook, Glenview, Niles, Lincolnwood, Morton Grove, Deerfield, and Wheeling areas. The hotel is near the Chicago’s Metra Train Station makes city travel easy and downtown entertainment options endless. The Holiday Inn Express & Suites Chicago Niles is located near Northwestern University, Wrigley Field, Fashion Outlets of Chicago, Donald E. Stephens Convention Center, McCormick Place, and the Magnificent Mile Downtown Chicago. Rent a Segway at Navy Pier , walk along Lake Shore Drive and see the city from Willis Tower . Close by, shop the open-air Westfield Old Orchard Shopping Center. Our Niles hotel delivers an array of services, including free breakfast, 24 hour Business Center, Fitness Center, and an indoor heated pool. All rooms feature minifridge, microwave, coffee maker and work desk with free WiFi. The contemporary hotel is defined by urban style and modern comfort, and sets the stage for an exciting Chicago experience for both business & leisure travelers. The hotel is near Shure, Allstate, FedEx, Federal Mogul .
My stay here was generally good. The staff was VERY accomodating. However, the place needs maintenance. Neary every time I returned to my room, I had to get a new key. At one point the lock mechanism needed a maintenance person that took nearly an hour. I was locked out for that time. The elevator did not work properly. Floor selector panel was malfunctioning. All that to say, this is my second - not-so-great experience with Holiday Inn Express & Suites and I'll not be choosing this as a lodging option in the future.
Posted byCorporate
onApril 27, 2025
Hello KRNGlen,
Our hotel aims to be a great place to rest and recharge. I am sorry to learn about what happened during your visit. I alerted our hotel management about this and will take action to improve areas that need additional attention.
We appreciate your stay at our Holiday Inn Express & Suites Chicago North Shore - Niles. Thank you for being one of our valued members of IHG One Rewards.
We look forward to providing you with a better experience in the future.
This Dallas Fort Worth Airport Hotel Offers Comfort and Convenience. The Holiday Inn Express Hotel & Suites DFW Airport South provides comfortable accommodations and a convenient location between Dallas and Fort Worth downtown area. Just minutes from Dallas Fort Worth International Airport, our hotel is in close proximity to several Dallas-Ft. Worth attractions and just a cab ride away from the excitement of downtown Dallas and Ft. Worth Stockyards. Business and leisure guest alike appreciate the great location of the Holiday Inn Express & Suites. We are situated off HWY 183 and near HWY 161, with easy access to major attractions, such as Six Flags Over Texas, Hurricane Harbor, Texas Stadium and the brand new Dallas Cowboys Stadium. For shopping, visit Irving Mall and Grapevine Mills Mall, both within 5 miles from DFW Airport. While on business or leisure, enjoy the services this hotel provides. It offers complimentary wireless Internet, free limited airport shuttle service, business services in addition to meeting facilities. This hotel is located with in 5 miles of American Airlines Headquarters, CAE Simuflite, CEC Entertainment and Higher Power Aviation. During your stay at our DFW area hotel, relax in the outdoor pool, exercise in the fitness center and wake up to the Express Start hot breakfast, featuring our delicious signature cinnamon rolls. Book your reservations now and enjoy our excellent hotel deals and rates.
Very bad smell in the room. I think it is coming from the carpet which must be changed asap.
Posted byCorporate
onApril 27, 2025
Hello Momo,
Thank you for choosing to stay at the Holiday Inn Express & Suites Dallas Fort Worth Airport South. We appreciate you being one of our Platinum Elite members of IHG One Rewards.
Our goal is to leave our guests with irresistible smiles during their stay, so I’m sorry to hear about your recent experience. Your comments have been forwarded to hotel management and will help us enhance our service.
We would be delighted to host you again when you return to the area.
Exceptional service meets comfort at the 2024 newly renovated Crowne Plaza San Diego - Mission Valley hotel. Nestled in the heart of San Diego, near a trolley bus stop, our pet-friendly paradise gives easy access to local attractions like the San Diego Zoo, SeaWorld, San Diego Beaches, Belmont Family Amusement Park, the USS Midway Museum, and the historic Old Town.
Savor onsite dining at Islands Restaurant & Bar. Stay active in our Fitness Center and outdoor pool, productive in our Business Center, and connected with free Wi-Fi. Collaborate and celebrate with over 40,000 sq ft of versatile indoor and outdoor venues with exquisite catering. At the end of the day, unwind in spacious guest rooms with amenities and premium bedding.
Experience comfort and luxury in San Diego!
Not staying here ever again. Poor services, dirty rooms, loud nosies all night. Not worth the cost that I had to pay while immigrants are staying for free. JD
Posted byCorporate
onApril 27, 2025
Hello John Downs,
Thank you for staying at the Crowne Plaza San Diego - Mission Valley. We appreciate you being one of our Platinum Elite members of IHG One Rewards.
Our goal is to leave our guests with irresistible smiles during their stay, so I’m sorry to hear about your recent experience. Your comments have been forwarded to hotel management and will help us enhance our service.
We would be delighted to host you again when you return to the area.
Welcome to the Holiday Inn Express Hotel & Suites Jackson-Coliseum , conveniently located just off I-55 on High Street - Exit 96B. The Mississippi Coliseum & Fairgrounds are right next door and the Downtown Business District is a few blocks away. The Holiday Inn Express Hotel & Suites Jackson-Coliseum has a perfect, central location for anyone visiting Jackson, Mississippi. We are just minutes away from museums and historic sites, restaurants and nightlife, and shopping and sightseeing. Whether traveling on business or pleasure, enjoy amenities that will keep you productive and comfortable while away from your home and office, such as, Free Wi-Fi access throughout the entire building, refrigerator, microwave and 37-inch HD TV in all guest rooms, complimentary Express Start Breakfast , an on-site Business Center, Fitness Facility, and a seasonal, outdoor swimming pool. The Holiday Inn Express Hotel & Suites Jackson-Coliseum features premium hotel accommodations with 77 guest rooms and 31 deluxe suites, over five floors, all interior corridors and ground-floor meeting space. Our 100 percent smoke-free facility offers complimentary parking . The onsite Magnolia meeting room will hold up to 35 people classroom style. It's the perfect size for corporate meetings, training classes, family gatherings, and receptions.
Our stay was the worst in history of beeing and Ihg member. The room was infested with bugs and they bit me everywhere, disgusting!!! I catched one and showed it to the manager, I showed her the bites on my body. She was very sorry and that was about it. I even got charged for the room. Ridiculous place. Very dirty and very disappointing. Ihg needs to step up
Posted byCorporate
onApril 27, 2025
Hello Bernard,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Jackson Downtown - Coliseum, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P Case Manager IHG Hotels & Resorts Service
Indulge in lavish living at InterContinental Residences Dubai Business Bay, where every moment is adorned with luxury. Select meticulously designed rooms boasting views of Burj Khalifa, Dubai Canal, and the city. Unwind by our pool with vistas of skyscrapers and the iconic Burj Khalifa. Embark on a culinary journey at our Ancora and delightful 57 Deli Café. InterContinental Residences Dubai B.B is located minutes away from The Dubai Mall.
Before we book with the hotel I made many calls to the centerlized reservation and in house reservation to make sure that the one bedroom apartment is accessible and all confirm that. We also requested an early check in since my father needs a special care and has a priority specially in UAE. Once we reached the hotel the indian girl in the front desk was not caring to the situation and her atitiude was very rude, not helpfull at all and she should not be facing any customer because she doesnt have the skills. The room was not ready my father was sick she didnt care at all. Im a member with ihg and i never thaught i would have this treatement in any ihg hotel! Once they gave us the room the apartment was not accessible! Why would the reservation team confirmed that! We had the worst stay ! The only thing that kept us from leaving the hotel is Amal ! She is the best and i hope she has the authority instead of the indian girl! I never hated a hotel because of a staff memeber like her. She even entered our room after she gave us a half an hour late check out! And called me to say that why our stuff are still in room!! An hour before the confirmed checked out time!!!! She even tried to check the safety box!!!!
Posted byCorporate
onApril 27, 2025
Hello Geekr,
I welcome your thoughts, and we are grateful you chose to stay at our InterContinental Residences Dubai Business Bay, where we want our guests to live an InterContinental life. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P Case Manager IHG Hotels & Resorts Service
Guests Love Syracuse Hotel's Convenient Location! Situated in upstate New York, the Candlewood Suites Syracuse - Airport hotel's location is perfect for easy travel while enjoying the local attractions.
Business travelers enjoy a quick commute from this hotel's airport location in Syracuse, New York. The hotel's guests can use nearby I-81 and I-90 to travel to business destinations and catch a flight from Hancock International Airport (SYR), located a short distance away. The hotel is only minutes from Spectrum, FedEx, Upstate Medical University, St Joseph's Hospital, AMAZON, Lockheed Martin, National Grid, NYS DOT, CSX Rail and NTTS. This hotel's location in Syracuse, New York also provides you with plenty of entertainment options. Catch a sporting event at the Carrier Dome which is one of Syracuse University’s athletic facilities and is located nearby in Syracuse, New York. Our hotel is just minutes from The Lakeview Amphitheater and New York State Fairgrounds. Guests of the Candlewood Suites Syracuse Airport hotel can use an onsite Business Center a 24-hour Fitness Center, Complimentary Coffee in lobby, and an outdoor grill area are just a few of the hotel amenities that help you to Consider Us Home Book today!
Bed were hard and staff was rude. Sidewalks were full of cracks and my walker couldn’t pass over them
ByIngridfromWysox PA
Hard beds. Rude staff. Sidewalks broken. This hotel was hard with my disability and I asked for a room closer to the lobby and I got the opposite. The staff was extremely rude especially the morning check out staff.
Posted byCorporate
onApril 27, 2025
Hello Ingrid,
I welcome your thoughts, and we are grateful you chose to stay at our Candlewood Suites Syracuse-Airport, where you have space to settle in. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P Case Manager IHG Hotels & Resorts Service
Hotel's Location in Ripley, WV Surrounded by Beauty The Holiday Inn Express® & Suites Ripley hotel is set amid the gorgeous Appalachian foothills along the Ohio River. Situated right off I-77 at exit 138, in an area rich in history and natural beauty, we're the perfect place for your next stay in Ripley, WV. Our hotel's property in Ripley is ideal for business travelers. We offer free high-speed, wireless Internet access throughout the facility, as well as a meeting room for impromptu gatherings. A business center, with fax, print, copy and PC services, is also available, and we're a short drive from Constellium, Armstrong World Industries, Star Plastics and other companies. When you're in Ripley, WV, our hotel's staff will be happy to tell you about local events and attractions. If you're here during the summer, the Ripley 4th of July celebration, Mountain State Art & Craft Fair and the Jackson County Fair are fun experiences for the entire family. The Cedar Lakes Conference Center is only two miles from our hotel's location in Ripley, WV and has activities like hiking, biking and fishing. Take a dip in the indoor swimming pool. In the morning, get your workout in at the well-equipped fitness center, which has a flat screen TV. Then join us for the free Express Start Breakfast Bar to enjoy warm cinnamon rolls and Smart Roast coffee. Book your room and let us treat you to an enjoyable stay.
Location was great with easy access to all the places I needed to be. My room was clean and the bed and workspace comfortable. Loved the bathroom; the large size, lighting, and walk-in shower as well as all the Dove skin and haircare products at the sink and in the shower space (full size wall mounted squirt bottles, not mini travel bottles). BUT, I was totally disappointed that the window shades (only operated by a remote) didn’t work, no instructions provided on how to work the high-tech wall thermostat, and a TV remote where buttons are to be toggled, not pushed (but didn’t know that until I asked housekeeping because there were no instructions on how to work that either).
Posted byCorporate
onApril 27, 2025
Hello Mihaki,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Ripley, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P Case Manager IHG Hotels & Resorts Service
Guests are Delighted by Holiday Inn Express Kalamazoo
Welcome to the always s accommodating Holiday Inn Express Kalamazoo East-a number one stop for business and pleasure when traveling to Kalamazoo. The hotel's facilities include complimentary breakfast, indoor pool, complimentary wired and wireless internet access, complimentary parking and relaxation patio. All at an ideal location to Wing's Stadium, Pfizer, Stryker and Graphic Packaging. Combine the 90 Acre Gilmore Car Museum or Kalamazoo Air Museum to provide an unforgettable experience. Western Michigan University, Kalamazoo College and Western Michigan Medical School campuses are just minutes away.
Discover all that Kalamazoo offers at the Holiday Inn Express right off I94 at Exit 80
Our room was dirty. The toilet had a ring around the water like it hadn’t been cleaned in months. The floors were dirty. The towels looked dingy. There were crumbs on the desk chair. We booked that hotel to relax in the pool but were told it was “down for maintenance” when we arrived. It was a disappointment.
Posted byCorporate
onApril 27, 2025
Hello NicoleMI,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Kalamazoo, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P Case Manager IHG Hotels & Resorts Service
Welcome to the New Holiday Inn Express & Suites Hotel in West Jacksonville, FL!
Located off I-10 and I-295 for easy access to Jacksonville attractions, businesses and scenic downtown. This 100% smoke free hotel is just 15 min from Jacksonville Intl Airport JAX . This convenient location puts you near Veterans Memorial Arena, Jacksonville University, the Univ of North Florida, and TIAA Field and Dailey's Place . Travelers have quick travel times to Cecil Spaceport and Commerce Center, and NAS JAX. Catch a Jaguars NFL home game, visit the Jacksonville Zoo and Gardens, enjoy the Museum of Contemporary Art, take in an festival or sit back and enjoy one of Jacksonville’s live music venues. Grab a beach towel and suntan lotion for a short drive to the breathtaking beach with stretches of gorgeous white sand.
Guests can enjoy a variety of amenities at the Holiday Inn Express including a free Express Start hot breakfast buffet, free high-speed Wi-Fi throughout the hotel, sparkling outdoor pool, and a deluxe business center with charging stations for your electronic devices. Maintain your workout schedule while you travel with our 24-hour fitness center that offers Treadmills, elliptical machines, recumbent bike - all with individual TVs, exercise balls, free weights, and yoga mats. This hotel is ADA compliant.
Employee deactivated my card after I paid for a second night. She did it on purpose because I said the chair in the room was dirty and the carpet was dirty.
Posted byCorporate
onApril 27, 2025
Hi Roni,
Thank you for staying at the Holiday Inn Express & Suites Jacksonville West - I-295 and I-10. We appreciate you as an IHG One Rewards member and your loyalty since 2016. We work hard to deliver an exceptional guest experience. I am sorry for the condition and level of customer service you received during your stay. I have alerted the hotel management about your comments and sent you a private message with additional details.
Again, thanks for staying with us. We value your feedback and welcome the opportunity to serve you better.
Sincerely,
Connie D Case Manager IHG Hotels & Resorts Service
Welcome to the Holiday Inn Express Hotel & Suites Baton Rouge North - Zachary . We're just a short drive away from Lane Regional Medical Center and Baton Rouge Airport , we are conveniently located within reach of the area's top attractions including Southern University, Louisiana State University, and stadium, Baton Rouge River Center. Are you traveling for business? Our full business center and high-speed Internet access throughout the property will keep you connected to the world. Settle down in one of our well appointed Jacuzzi suites or take a dip in our pool. If staying in shape is on your daily ‘to do’ list, check it off when you visit our cardiovascular workout facility. Don’t worry, its open 24 hours a day so you can fit it into your busy schedule. If you are traveling on business and need to visit Georgia Pacific, Entergy and KPAC we are the hotel for you. The Holiday Inn Express Baton Rouge North is just minutes away from each of these companies and many more. The hotel is also within close distance of the Baton Rouge Zoo, Zachary Sports Park and Walk-Ons restaurant.. We offer a complimentary breakfast buffet each morning.
Horrible staff. Wife was threatened by desk clerk when asking for another room due to one given at check in smelt like weed. Will never step foot on this property again. 1111111111111111222211222222211111
Posted byCorporate
onApril 27, 2025
Hi John,
Thank you for staying at the Holiday Inn Express & Suites Baton Rouge North and leaving us feedback. We value your business and work hard to deliver an exceptional guest experience. I am sorry about the level of customer service you received during your stay. I have shared your comments with the hotel management to address this with the team.
Again, thanks for staying with us. We welcome the opportunity to serve you better.
Sincerely,
Connie D Case Manager IHG Hotels & Resorts Service