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- First review commentFebruary 20, 2017
- Last review commentMay 7, 2025
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GreaterChina's Reviews
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Holiday Inn Chengdu Century City East Tower offers190 guest rooms equipped with business friendly facilities and an attractive variety of dining and entertainment choices. We understand and anticipate the needs of our guests and provide a warm, consistent and valuable guest experience.
Overall
5 out of 5
would like to stay again
By YJLEE
always stay here as a convenient place to access to key areas in Chengdu, have nice staff. Hope the facilities could be renovated again to make the hotel better
Posted byGreaterChina
onApril 15, 2025
Dear guest,
We are sincerely grateful for your continued patronage and your kind words about our staff. Your loyalty means the world to us and serves as a huge motivation for our entire team.
We are excited to share that your wish for facility renovations is in line with our future plans. Our management has been actively discussing and preparing for a comprehensive refurbishment. We aim to modernize the rooms, upgrade the amenities, and enhance the overall guest experience. This includes updating the furniture, improving the lighting, and revamping the in - room technology to ensure our guests enjoy a more comfortable and convenient stay.
Your feedback is not only valuable but also instrumental in shaping the improvements we make. We truly hope that on your next visit, you'll be pleasantly surprised by the positive changes we've implemented. Please don't hesitate to reach out if you have any other suggestions or preferences in the meantime. We look forward to welcoming you back soon!
Best regards,
Cathryn Shi
Hotel Manager
We are sincerely grateful for your continued patronage and your kind words about our staff. Your loyalty means the world to us and serves as a huge motivation for our entire team.
We are excited to share that your wish for facility renovations is in line with our future plans. Our management has been actively discussing and preparing for a comprehensive refurbishment. We aim to modernize the rooms, upgrade the amenities, and enhance the overall guest experience. This includes updating the furniture, improving the lighting, and revamping the in - room technology to ensure our guests enjoy a more comfortable and convenient stay.
Your feedback is not only valuable but also instrumental in shaping the improvements we make. We truly hope that on your next visit, you'll be pleasantly surprised by the positive changes we've implemented. Please don't hesitate to reach out if you have any other suggestions or preferences in the meantime. We look forward to welcoming you back soon!
Best regards,
Cathryn Shi
Hotel Manager
0points
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Crowne Plaza Chengdu City Centre lies in the heart of the Central Business District, with the superior and convenient location, it's also close to the Taikoo Li Chengdu, IFS, “Chun Xi Lu” shopping and dining area, surrounded by office buildings like Times Square, Central Plaza, City Heart and The Atrium. It takes about 10 minutes of driving from the hotel to Kuanzhai Alley, JinLi and Wuhou Temple, 10 minutes' walk to metro line 1、2、3、4, 20 minutes of driving to the North, East, South and West Railway Station and around 30 minutes of driving to Shuangliu International Airport and Chengdu Research Base of Giant Panda Breeding .
The hotel features a total of 402 tastefully decorated guestrooms and suites. It makes travelers feel comfortable and satisfied by its perfect facilities and friendly, warm service. Furthermore, non-smoking floors and disable rooms are delicately designed for different demands .
The hotel offers all kinds of delicious food for home and abroad guests in its featured restaurants and lounges, no need to walk away from the hotel, meanwhile lots of Chengdu famous snacks and authentic hot pot shops are scattered around the hotel if you want to feel local taste .
Overall2 out of 5
Last time I will stay at this hotel in Chengdu
By Jeff-JP
from Tokyo, Japan
I normally stay at the Intercontinental Hotel in Chengdu, which is amazing! However, that was unavailable, so I chose this one as it seemed centrally located.
When I arrived, they had some special event going on, so that lobby was incredibly crowded with stalls and people. Very noisy and chaotic.
The staff checking me in were okay, but about 15 minutes after getting to my room, someone showed up at my door demanding that I pay for the hotel shuttle from the airport to the hotel! I told them my colleague ordered a DiDi for me, so I did not take the hotel shuttle. They refused to leave until I paid (CNY750!). I called my colleague, who then talked to the hotel staff. After about 15 minutes of arguing, they finally left to check. What happened? They got the wrong room number! Did they ever apologize to me? No. I even saw the guy in the lift that evening, and he avoided even looking at me. I was shocked.
I then went to the club lounge for dinner and drinks. I prefer whisky, and they had a nice selection on their menu. But they were out of EVERY ONE! They did have Jack Daniels, but they said I have to pay for that one. Sigh. So, I just have beer. The food options were not good, so I ate dinner outside instead.
The room was old and cramped. The bathroom was also not well-maintained. The bed was old and uncomfortable. The only saving grace for this hotel is that it is within walking distance to many restaurants and shopping malls.
I will never stay at this hotel again.
Posted byGreaterChina
onApril 15, 2025
Dear Jeff-JP
Thanks for reply regarding on your recent stay with us.
We do sincere apologize for the unplesant experience due to the period of major City Event. We will take actions for all negative guest comment.
Look forward to serving you again
Jimmy Qin
Gerneal Manager
Thanks for reply regarding on your recent stay with us.
We do sincere apologize for the unplesant experience due to the period of major City Event. We will take actions for all negative guest comment.
Look forward to serving you again
Jimmy Qin
Gerneal Manager
0points
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The hotel is conveniently positioned along Beihu East Street. we’re just about 4 kilometers from Hangzhou-Ningbo Expressway and 8 kilometers from Deqing High-speed Railway Station. We are about 55 kilometers from Xiaoshan International Airport.
From the hotel, the journey to beautiful Moganshan Mountain is both easy and enjoyable. The Moganshan resort area is set within rolling hills full of lush pine and bamboo forests and natural rock formations. Also worth a visit is Xiazhu Lake Wetland Park and Xinshi Ancient Town, known as the "millennium ancient canal, one-hundred years of small Shanghai."
The hotel boasts 2,600 square meters of flexible meeting space that offers 9 versatile function rooms, including the hotel’s pillarless grand ballroom, which comfortably accommodates up to 400 people in banquet style seating.
The hotel Meetings Director is available to tailor our facilities to suit your event’s needs, whether hosting a boardroom meeting, product launch, annual company dinner and grand Chinese wedding banquet or Western-style wedding ceremony. What’s more, the hotel’s master chefs will craft full banquet menus, customized cocktail receptions or refreshing working lunches for all your events.
Crowne Plaza Deqing has 340 rooms and suites, each offering modern and fashionable design while being fully equipped. Rooms feature large floor-to-ceiling windows that are bright and space-enhancing, allowing you to enjoy plenty of sunshine.
Overall3 out of 5
Environment and Distance
By Retire2025
from Sacramento, CA
Problems with the air-conditioning system and smelly toilet bowl. Staff gave the same answer (it occurred in another IHG hotel we stayed in Shanghai): because one guest complained was cold, so they switched to heat. Hence, we could not adjust the "cool" function in our individual room and had to contend with the central heating air that came out of the air system constantly.
The toilet bowl gave out a constant foul smell. The housekeeper tried to clean the air but after a while the foul smell surfaced again.
The hotel's location was far from Hangzhou and was not within a walking distance of a train station. We liked the heated swimming pool which was one of the reasons why we chose the hotel.
The Thai restaurant served well cooked dishes and the male chef that served us in the noodles section during breakfast time was friendly too. But we encountered an arrogant looking hotel male executive staff who ate there. It would be nice if the staff greeted the hotel's guests enthusiastically as much as they paid utmost attention to his breakfast needs and comfort.
Posted byGreaterChina
onApril 15, 2025
Dear Hu Tze Yue Gigi,
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza DEQING MOGANSHAN.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at or fowillzhong@cp-dp.com.
Sincerely,
Will Zhong
fowillzhong@cp-dp.com
Will Zhong
fowillzhong@cp-dp.com
0points
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InterContinental Shanghai Wonderland is a luxury hotel located in Songjiang, the root of Shanghai, is 40 minutes from the Shanghai National Exhibition and Convention Center. It sits the landmark of China at 88 meters closer to the heart of earth.
The hotel is an awe-inspiring destination bringing together affluent travelers to experience the glamour of InterContinental life in business, leisure and adventure travel.
Overall5 out of 5
We like the design of the hotel
By Sean
from Shanghai
We do like the design of the hotel: it is indeed unique among all the IC hotels we've ever stayed.
The night light and fountain show in the hotel was impressive. Definitely deserve a second visit. The lounge was nice and the staff members are professional.
The night light and fountain show in the hotel was impressive. Definitely deserve a second visit. The lounge was nice and the staff members are professional.
Posted byGreaterChina
onApril 15, 2025
Dear Sean,
Thank you for taking the time to tell us about your experience at InterContinental SHANGHAI WONDERLAND.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing InterContinental, and if I can be of assistance to you, please contact me directly at 0086021 6766 1888 or club@interconwonderland.com.
0points
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Its coastal scenery, German architectural style, delicious seafood and world-famous beer have made Qingdao a city of irresistible charm.
Boasting a fitness centre, shared lounge and views of city, Holiday Inn Express Qingdao Chengyang Central, an IHG Hotel is situated in Qingdao, 29 km from Qingdao Municipal Museum. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi throughout the property. The hotel has family rooms.
The hotel offers a buffet or Asian breakfast.
Holiday Inn Express offers a business centre for guest use.
Tstingtao Brewery is 31 km from the accommodation, while Qingdao Beer Street is 32 km from the property. The nearest airport is Qingdao Jiaodong International Airport, 28 km from Holiday Inn Express Qingdao Chengyang Central, an IHG Hotel.
Overall5 out of 5
comfortable bed and quiet environment
By Anonymous
from yantai
staff service is good,breakfast also good,transport is also convenient,when i travel to qingdao,i like this hotel, express hotel but 4 star service
Posted byGreaterChina
onApril 15, 2025
Dear Guest.
Thank you for staying at our hotel and sharing your stay with us! We are delighted that you were satisfied with our hotel's location, delicious breakfast and excellent customer service. We strive to provide all our guests with a memorable stay and we are happy to hear your positive feedback. We look forward to welcoming you back for your next stay.
Sincerely.
IHG Social Listening Team
Thank you for staying at our hotel and sharing your stay with us! We are delighted that you were satisfied with our hotel's location, delicious breakfast and excellent customer service. We strive to provide all our guests with a memorable stay and we are happy to hear your positive feedback. We look forward to welcoming you back for your next stay.
Sincerely.
IHG Social Listening Team
0points
0of 0voted this comment as helpful.
CBD2 is another premier Central Business District in Hong Kong Kowloon East. It is the place to sustain Hong Kong’s economic development, where the people would like to work, to do business, to walk, to stay, and to play. Holiday Inn Express Hong Kong Kowloon CBD2 is conveniently located at Kwun Tong with 0.5km walking distance to MTR station. We are in the center of CBD2, within walking distance to Landmark East, Millennium City Complex and apm – one of the biggest shopping mall in East Kowloon. We have 286 restful guest rooms, each inclusive of just what you need such as high speed Wi-Fi, comfortable bed, refreshing shower and complimentary Express Start Breakfast. Other self-service facilities such as Great Room with computers, self-service laundry and dry-cleaning and vending machine are well equipped. Business or pleasure, Holiday Inn Express Hong Kong Kowloon CBD2 is the ideal choice among the hotels in Kowloon to stay smart for your visit to Hong Kong.
Overall4 out of 5
Good value
By Thomas
from Chicago
I have stayed at this hotel multiple times since 2023, and I am generally satisfied with everything: the rates, the rooms, the service, security, and access to transportation and shopping. However, I would like to see improvements in the free breakfast buffet. The selection lacks variety, as the dishes have remained the same over the years. Items such as yogurt and fruit have disappeared, there is no cheese available, and they only offer two types of bread. Overall, considering it’s Hong Kong, this hotel represents great value.
Posted byGreaterChina
onApril 15, 2025
Dear Thomas,
Thank you for choosing Holiday Inn Express Hong Kong Kowloon CBD2 again and sharing your experience with us. We are glad to know that you are satisfied with your overall experience. We value your comments regarding the complimentary breakfast and have forwarded your feedback about the breakfast food items to our restaurant manager for further review. We are committed to making every effort to provide a comfortable, clean, and friendly environment. Rest assured, we will strive to deliver a more satisfactory experience for all our guests. Thank you once again for your valued feedback. We look forward to welcoming you back for many more stays and hope to provide an even better experience on your next visit.
Yours Sincerely,
Holiday Inn Express Hong Kong Kowloon CBD2
Holiday Inn Express Hong Kong Kowloon CBD2
0points
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Experience a fusion of cultures at this chic urban resort hotel set in the heart of Shenzhen’s Overseas Chinese Town. Blending Spanish-inspired elegance with modern design and time-honoured local traditions, the hotel offers a comprehensive range of recreation, dining, and meeting facilities for leisure and business travellers. Enjoy the Caribbean Garden with sand beach and outdoor pool, tranquil spa, Fitness Centre, indoor pool, and four distinct dining venues.
Overall5 out of 5
Volver por la experiencia
By EduardoG
from buenos aires
Reseña del Hotel Intercontinental Shenzhen
Nuestra reciente estancia en el Hotel Intercontinental de Shenzhen fue, en su mayor parte, una experiencia sumamente agradable, razón por la cual decidimos regresar. La comodidad de las habitaciones y la accesibilidad del hotel a diversos puntos de interés de la ciudad son sin duda puntos fuertes que valoramos enormemente.
Nuestra reciente estancia en el Hotel Intercontinental de Shenzhen fue, en su mayor parte, una experiencia sumamente agradable, razón por la cual decidimos regresar. La comodidad de las habitaciones y la accesibilidad del hotel a diversos puntos de interés de la ciudad son sin duda puntos fuertes que valoramos enormemente.
Sin embargo, lo que realmente marca la diferencia y nos hace sentir bienvenidos es el excepcional servicio que ofrece su personal. Queremos destacar especialmente la impecable atención y profesionalismo de Lcey y Sirius en el escritorio de check-out, quienes hicieron nuestra partida rápida y eficiente, y no quiero ovidar a Dafne, quien con su capacidad para comunicarse en español y su genuina calidez nos hicieron sentir como en casa desde el primer momento. Su amabilidad y disposición para ayudarnos con cualquier consulta o necesidad fueron realmente notables y contribuyeron significativamente a que nuestra estancia fuera tan placentera. ¡Gracias, Dafne!
No obstante, si bien la atención del personal es de primer nivel, notamos que ciertas áreas de la estructura requieren atención de mantenimiento. Específicamente, observamos deterioro en algunos pisos exteriores, así como en las instalaciones de la piscina cubierta y la sauna. Si bien esto no opacó por completo nuestra experiencia, sí consideramos que es un aspecto a mejorar para mantener el alto estándar que caracteriza al hotel.
Posted byGreaterChina
onApril 15, 2025
Dear guest,
Thank you for taking the time to share your comments of your stay in InterContinental Shenzhen, which will be very valuable to us! We feel honored to leave you a nice memory of our facilities. Your appreciation to our colleague Dafne will be a delightful motivation to the team in keeping this up. We sincerely look forward to have you back soon!
Best Regards,
Tim Hooton
General Manager
Thank you for taking the time to share your comments of your stay in InterContinental Shenzhen, which will be very valuable to us! We feel honored to leave you a nice memory of our facilities. Your appreciation to our colleague Dafne will be a delightful motivation to the team in keeping this up. We sincerely look forward to have you back soon!
Best Regards,
Tim Hooton
General Manager
0points
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Hangzhou is a gentle, poetic yet vibrant place with a deep historical heritage built upon Jiangnan (South of the Yangtze) culture.
Holiday Inn Express Hangzhou Westlake East is located on the eastern side of scenic West Lake. The hotel is nearby to the site of the 2022 Asian Games Athletes’ Village. We are just adjacent to Hangzhou Railway Station and 28 kilometers by straight-line distance from Hangzhou Xiaoshan International Airport.
The hotel has191 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with power outlets and USB ports to support device usage. You’ll enjoy a comfortable bed, refreshing shower, office-style and leisure accoutrements, and a Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience.
The hotel features a shared space we call The Great Room, which caters to today’s work-leisure lifestyle. The Great Room is equipped with wireless internet and a 24-hour self-service station where you can purchase drinks, snacks and daily necessities. The Kids Club also provides a variety of fun toys so that you and your baby will enjoy a wonderful parent-child time by entertaining education.
Be it for vacation or work, Holiday Inn Express Hangzhou Westlake East is the wonderful choice to make your mission simple & smart.
Overall1 out of 5
Hotel Is Too Old
By QiQi Law
from Malaysia
First, the staff are very polite and helpful, but the hotel is too old. The wooden flooring in my room was broken, loose, and dirty. When stepping on it, you could hear cracking sounds and feel the floor bouncing. The walls, furniture, and facilities in the room were very old — they looked like they were more than 20 years old. The hair dryer was not easy to use, and the breakfast didn’t taste good. The location is okay.
Posted byGreaterChina
onApril 15, 2025
Dear guests, thank you for sharing your comments with us in your busy schedule! First of all, thank you for your recognition of our services, our partners adhering to the “best ability to meet the needs of guests” service concept, and strive to make guests step into the lobby at the first time to feel pleasure, relaxation, peace of mind. We also understand that some of the facilities may have left some traces of age on the appearance. However, please rest assured that we always emphasize on the quality and functionality of the hotel, and carry out regular and meticulous maintenance and updating to ensure that every guest can enjoy a high-quality accommodation experience. As for breakfast, we will also continue to improve and try to satisfy the taste of each customer. We sincerely look forward to your visit again and wish you a pleasant journey and a happy family!
Sincerely,
IHG Social Listening Team.
IHG Social Listening Team.
0points
0of 0voted this comment as helpful.
Holiday Inn Express Taoyuan is only 15 kilometers away from Taoyuan International Airport (TPE) and Taoyuan High Speed Rail, and it takes about 20-30 minutes by taxi.
The hotel is adjacent to Taoyuan Interchange, a major highway, and is only a 5-10 minute drive from Taoyuan City Center and the train station. You can cross the road and take the Kuo-Kuang Bus to Taipei Train Station. The living functions around the hotel are convenient, including hospitals, JC PARK, convenience stores and supermarkets, all within walking distance. Nearby attractions include the famous Taoyuan Tourist Night Market, Taoyuan Municipal Library Main Building, the historical site Gyeongbokgung Palace and the Taoyuan Martyrs' Shrine and Shrine Cultural Park. After checking in, you might as well take a bicycle tour. The S-shaped aerial corridor of the Impression Bridge connects to the Taolin Railway, and you can enjoy the beautiful scenery and green water scenery along the way.
The four major elements of the Smart Choice brand are Quality Sleep, Smart Breakfast, Free Internet and Enjoyable Bathing. The hotel has 138 guest rooms. The mattresses are made from American Golden Plaid beds and the bath products are from the top salons in the United States. Hair care brand TRESemmé, 43-inch LCD screen TV and Panasonic disposable toilet. Travel simply, allowing you to relax and enjoy a comfortable stay after a busy day.
Overall5 out of 5
非常用心經營的飯店, 點房很划算, 服務貼心, 推薦!
By Y. Hsu
from TAIWAN
距離機場約20分鐘. 有專用停車場, 雖然是室外, 還需步行一點點距離, 但停車位很多. 位子也很大, 非常方便.
我們是在晚上11點check in, 早上3:30 check out, staff還主動詢問是否需要協助準備餐盒可以帶在路上使用, 雖然只是簡單的餐盒, 但是很窩心.
對白金會員除了入住時有飲品可以選, 房間還擺放了零食組, 每次入住都不同, 這次是星太郎點心麵+品客+OREO.
Posted byGreaterChina
onApril 15, 2025
Dear Ms. Hsu,
Thank you for choosing to stay at Holiday Inn Express Taoyuan and taking the time to leave us your valuable feedback.
We are glad to hearing that you were satisfied with the facilities and the service provided by our staff during your stay. We are also honored that you felt touched by the thoughtful gestures from our team.
In addition, we place great importance on the experience of every guest, especially our valued members. We are pleased to have been able to prepare different snack assortments for you and offer drink choices, ensuring that each of your stays is filled with surprises and comfort. This is an ongoing goal that we continuously strive to achieve.
Once again, thank you for your support and recommendation. Your feedback is of great importance to us.
We will continue to work hard to improve our service quality and look forward to more opportunities to serve you in the future.
Wishing you all the best, and we look forward to your next visit!
Best regards,
Kyle Chen
Concierge Reception Center
Kyle Chen
Concierge Reception Center
0points
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Welcome to Holiday Inn Express Shenzhen Nanshan in Shenzhen.
Shenzhen is going through the magnificent transformation from a small fishing village to a modern metropolis, which continues to build a legend of the city with the speed attracting .
Holiday Inn Express Shenzhen Nanshan is located in Nanshan District, a superior geographical location. The hotel is adjacent to the No. 11 Metro line, and only about 50 m. from Nanshan metro station,which is rich in tourism resources, such as the Window of the World, Splendid Chinese Folk Culture Village, Shenzhen Happy Valley, Nantou Ancient City, Shenzhen OCT National Wetland Park, Shenzhen OCT Tourist Resort, Shenzhen Wildlife Park and other theme parks and famous scenic spots. Many well-known real estate enterprises and some benchmarking projects had settled here, such as Mixc World, Shenzhen Bay Mixc, Coastal City, Yitian Holiday Plaza, Raffles City, etc.
Nanshan district can be described as a food paradise.There are crispy and fragrant roasted geese, cow hoofs that are full of collagen, time-honored tea-houses, etc, which will be your optimal choice when traveling.
The hotel adopts a "new generation" design to create a complex that integrates work, leisure and catering.Stylish and comfortable guest rooms bring you a natural and comfortable sleep experience.
Whether it is for holidays or business, staying at Holiday Inn Express Shenzhen Nanshan will be your choice of travel wisdom.Business travel needs, what must be reached.
Overall4 out of 5
Helpful staff
By Alfred
from Beijing China
The receptionist is helpful and professional, the young boy handled the checkin and out quickly and told me the useful information that make my stay comfortable.The most surprising thing is I got my small items that I lost during my last stay in the Inn in March.so Thanks.
Posted byGreaterChina
onApril 15, 2025
Dear Alfred,
Thank you for taking the time to tell us about your experience at Holiday Inn Express SHENZHEN NANSHAN.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at or 610695570@qq.com.
Sincerely,
Jindong Luo
610695570@qq.com
Jindong Luo
610695570@qq.com
0points
0of 0voted this comment as helpful.
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