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InterContinental Nantong is adjacent to Jiangsu Nantong Wolf Mountain National Forest Park. Hotel features 381 luxury guest rooms, suites and garden villa with panoramic views of Yangtze River. Four restaurants provide variety dining options with foreign live band performance. Hotel offers more than 4,800m² of event and conference space, including two pillar-free ballrooms – Yuan Fu and Yuan Xi, an outdoor Yuan Hui ballroom are able to meet your different meeting expectations.
 
Overall
5 out of 5
5 out of 5
Great location, wonderful service, amazing buffet
By KudriakovAndrei from Moscow Russia
Wonderful hotel, amazing location, buffet are super nice! Good enjoy for kids and family
Customer avatar
Posted by
onMay 5, 2025
Dear InterContinental Guest,
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our Buffet dinner made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Sincerely,
Yanni Zhang
Marketing Communication Manager
InterContinental Nantong
0points
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Experience impressive service at Crowne Plaza Suzhou Hotel, with a beautiful lakeside setting in Suzhou Industrial Park. At Crowne Plaza Suzhou, you're less than 5km from the highway, around 31km from Sunan Shuofang Airport, and 63km from Shanghai Hongqiao Airport. We are in Suzhou Industrial Park, surrounded by major companies, and minutes by bus, subway car or bike to the Chinese gardens of downtown Suzhou. Ask our Crowne Plaza Meetings Director about hosting events in our 12 meeting rooms and ballroom. Live entertainment is on offer at Mariana Atrium Lounge. Savour gourmet Cantonese dishes in the Prince Restaurant. International cuisine sizzles in the six open kitchens of the Sun Seeker. Dive into freshness and flavors at Zhen Hotpot. Whether indulging in fine dining or sipping tea in our Fragrance Tea Lounge, you'll enjoy stunning lake views at Crowne Plaza Suzhou. Sit back and watch the sun set, or unwind with a treatment in our Wellness Spa.
 
Overall
4 out of 5
4 out of 5
Great view
By Dan2027 from California
The lake view is great! Also, I love the breakfast.
Customer avatar
Posted by
onMay 5, 2025
Dear Dan2027,
Thank you for your stay with us at Crowne Plaza Suzhou. We are pleased to know that you appreciated the lake view and breakfast of our hotel, the aspects of our hotel that are preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you once again and we look very much forward to welcoming you back in the future.
Magandran Suppiah
General Manager
0points
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Crowne Plaza Shanghai Pujiang Hotel is conveniently located in Minhang District, 30 kilometers from Hongqiao International Airport, 40 kilometers from Pudong International Airport, while landmark People’s Square is just 15 kilometers away. From Pujiang Town Station of metro line 8, which is close to hotel, guests can easily travel throughout Shanghai. The hotel boasts 319 comfortable and elegant guest rooms, from which guests can appreciate the panoramic view of a beautiful garden scenery, and experience a leisure time wandering around the greenery. Embark on a culinary adventure at one or all three of the hotel’s acclaimed restaurants and receive pampering service. YITING Café provides Asian and International cuisines, CAI FENG LOU Chinese Restaurant strikes a delicious balance between traditional Chinese cuisine and ultra-contemporary dishes, CHAR bar & bistro offers a casual dining atmosphere to feast on mouthwatering foods and drinks. Among an array of facilities and services offered in the hotel, you can take a dip in our large indoor swimming pool, or hit the gym with state-of-the-art fitness equipment. A range of activities invite you to relax and leave you recharged for the next working day.
 
Overall
4 out of 5
4 out of 5
Comfortable and lot of breakfast options
By Sunnt from Chicago IL
Little upset about how long it took for my local food delivery to be delivered upstairs by the robot. Had to call them and ask and the delivery came. SOmetimes the food got cold because it was sitting for too long at the front desk before being sent to the room
Customer avatar
Posted by
onMay 5, 2025
Dear Sir/Madam,
Thank you for choosing Crowne Plaza Shanghai Pujiang. We truly appreciate your comments, as we use our guests' feedback to understand what they value most and what we could improve to make their stays more enjoyable. The hotel robot will have a little delay in delivering the food during the busy period, the take-out person will contact the guests to go downstairs to pick up the food, we apologize for the inconvenience caused to you and look forward to your understanding.We hope to have the pleasure of welcoming you back to our hotel in the future. Thank You!
Best Regards,
Clement Xu
General Manager
0points
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Crowne Plaza Shanghai Nanjing Road is located in the city's popular People’s Square area along the tourist paradise of Nanjing Road Pedestrian Street. The majestic Bund, historic Yu Garden and popular Xintiandi eating and entertainment district are all nearby from the hotel. We are some 2.5 kilometers from Shanghai Railway Station, 15 kilometers from both Hongqiao International Airport and Hongqiao Railway Station, and 33 kilometers from Pudong International Airport, all by straight-line distance. The hotel offers 390 elegantly designed rooms and suites that offer exquisite comfort. Rooms are spacious and bright, with premium bedding and full amenities to help keep you feeling fresh and energized. On floors 3-5, the hotel boasts some 3,300 square meters of meetings and events space across 18 rooms and banquet halls of differing styles and specifications. Set on the 5th floor, the grand ballroom measures 800 square meters with 3.5-5 meters high ceilings and can accommodate up to 600 people. Our Crowne Plaza Meetings Director and events team are prepared to create innovative, tailor-made plans and personalized venue layouts as well as arrange menus prepared by our master chefs that together ensure an engaging time for all your guests. What's more, the hotel's restaurants and recreational facilities will add to your event experience, keeping attendees enthusiastic and inspired.
 
Overall
1 out of 5
1 out of 5
Formal Complaint Regarding Unacceptable Treatment
By rocky7475 from austria
I am writing to formally report an issue I encountered today at the Shanghai Nanjing Road Crowne Plaza Hotel, which has deeply disappointed me as a long-standing Diamond Elite member of IHG (since 2007).
1. Refusal of Check-In for My Wife:
I booked a room at your hotel using my account points for my wife’s stay. However, during check-in, the front desk staff refused to allow her to check in. As a result, my wife was forced to book a separate room in cash to stay at the hotel.
2. Poor Resolution Attempts:
o Upon calling the IHG reservation hotline, I was informed this was "hotel policy" and no exception could be made.
o My booking was deemed non-refundable despite the circumstances.
o The staff member offered free breakfast in exchange for a 5-star review, which I find highly unprofessional and unethical.
My Concerns:
• Policy Clarity: If there is a policy restricting point-redemption bookings to the member only, this should be clearly communicated at the time of booking—not during check-in.
• Customer Care: As a loyal member for nearly 20 years, I expect fair treatment and flexibility, especially when no clear policy violation occurred.
• Integrity: Offering incentives for positive reviews after poor service is unacceptable.
This situation is unacceptable.
1. Clarify where this policy was disclosed during my booking process. In over 20 years of travel, I have never encountered this "Hotel guest have to inform Hotel guest name 7-day ahead" policy, nor was it stated during my booking via your app.
2. Refund the charges, as the room was neither used nor made accessible to us.
3. Escalate this matter internally to ensure such inconsistencies do not affect other guests.
Customer avatar
Posted by
onMay 5, 2025
Dear rocky7475,
Thank you for taking the time to share your experience with us. We are truly sorry for the frustration and inconvenience this situation has caused you and your wife, especially given your long-standing loyalty as a Diamond Elite member since 2007.

Please allow us to explain that the IHG One Rewards policy regarding additional guests for point redemption stays is clearly stated during the booking process on the IHG official website and app. Specifically, it notes that if the member will not be present at check-in, the additional guest’s name must be provided through the Member Service Center no less than seven days prior to arrival. This measure is in place to ensure account security and proper use of member benefits.

We acknowledge that this policy may not have been prominently visible or easy to interpret, and we will share your feedback with the relevant teams to help improve clarity and visibility for future bookings.

Thank you again for bringing these issues to our attention. We are committed to improving and hope we may have the opportunity to restore your confidence in the future.
Warm regards,
Tony Geerts
General Manager
0points
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Welcome to Crowne Plaza Ezhou, where we understand modern business travelers need to be productive, inspired and restored during their stay. Crowne Plaza Ezhou is conveniently located at Wuchu Avenue in Ezhou Airport Economic Zone, close to the scenic Ezhou Exhibition Centre. We are 9.2 kilometers from Ezhou Huahu Airport and 9 kilometers from Ezhou Railway Station. We are also near Wuyue Plaza shopping mall. Area attractions include Liangzi Lake, Guanyinge Temple. Crowne Plaza Ezhou boasts 1800 square meters of flexible event space. We feature 6 meeting rooms in total, including a 900 square-meter grand ballroom that can easily accommodate 600 people (banquet style), whether hosting a board meeting, product launch, annual company gathering or a grand wedding celebration. Crowne Plaza Ezhou has 331 stylishly designed guest rooms and suites. All rooms feature a comfortable work area with ergonomic seating, a large bathroom, high-speed internet access and a wide range of choice amenities. Renew your body with a workout or a swim at Crowne Plaza Ezhou's Modern Fitness Center or relax with Yoga. Crowne Plaza Ezhou aims to make business travel work a truly productive and premium experience. We look forward to seeing you again.
 
Overall
5 out of 5
5 out of 5
Perfect staff
By Gosha from Tbilisi
Superb friendly staff and service. Very good communication.
Customer avatar
Posted by
onMay 5, 2025
Dear Guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Again, thank you for choosing Crowne Plaza Ezhou, and if I can be of assistance to you, please contact us directly at 0711-2718888 or gsm@cpezhou.com.
Sincerely,
Helen
0points
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Changchun, known as the "North Spring City". The cars, food, beautiful scenery and profound cultural heritage make this city boom in unique charm. The hotel is located in Jingyue Street Jingyue District Changchun city, where is near the entrance of Jingharbin Expressway, about 36.7 kilometers away from Longjia International Airport, and about 3.2 kilometers away from Jingyuectan National Forest Park, a national 5A scenic spot. The hotel is surrounded by abundant tourist attractions, about 18 kilometers away from Changchun Ice and Snow Xintiandi and Tianting Mountain Ski Resort, which is the ideal place for skiing in the winter, and Chang chun Movie Wonderland, Northeast Tiger Park and other well-known attractions, creating a unique and joyful stay for families on leisure outings. The hotel adopts the "new generation" design to create a shared "Great Room" integrating work, leisure and catering. During the breakfast period, you are welcome to enjoy the daily buffet breakfast with Chinese and Western dishes. The hotel also has one multi-functional conference room with vending machine and other self-service facilities which will bring you more convenience and make your travel easier. The 176 guest rooms of the hotel are closely designed and full of ingenuity and creativity. You can experience comfortable soft and hard pillows and a comfortable bathing and high-speed network service, which can fully meet your accommodation requirements.
 
Overall
5 out of 5
5 out of 5
I think the bathroom environment needs to be improved.
By AtsukoKagari from Hong Kong
I think the bathroom environment needs to be improved.
Customer avatar
Posted by
onMay 5, 2025
Dear Guest,
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.
Sincerely,
Salina Li
General Manager
0points
0of 0voted this comment as helpful.
 
Holiday Inn Express Guangzhou University Town is located in the Guangzhou International Science and Technology Innovation City—Guangzhou University Town, adjacent to the South China University of Technology's Guangzhou International Campus and Jinan University's Panyu Campus, offering a prime location with convenient transportation. Holiday Inn Express Guangzhou University Town is located in the Guangzhou International Science and Technology Innovation City—Guangzhou University Town, adjacent to the South China University of Technology's Guangzhou International Campus and Jinan University's Panyu Campus, offering a prime location with convenient transportation. The hotel is about 43 km from Guangzhou Baiyun International Airport, 15 km from Guangzhou South Railway Station, and 1.8 km from the Xinzao Station of Metro Line 4, allowing easy access to major attractions and commercial districts in the city. The surrounding area boasts a variety of attractions such as Chimelong Tourist Resort, Yuyin Mountain House, Guangdong Science Center, Lingnan Impression Park, and Dafu Mountain Forest Park, where you can enjoy a leisurely time immersed in nature and culture. Shawan Ancient Town, with its rich Lingnan cultural heritage and authentic cuisine, is also a must-visit destination for your exploration.
 
Overall
5 out of 5
5 out of 5
Simply outstanding
By Sach from Australia
The beauty of this hotel is the staff. They are generous, helping, kind and easily accessible.
i would like to thank them and specially Peter Ou and his staff
Customer avatar
Posted by
onMay 5, 2025
Dear Guest,
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Sincerely,
IHG Social Listening Team
0points
0of 0voted this comment as helpful.
 
Located at the strategic Southern Gate of the Tea Horse Caravan Trail, the Hotel Indigo® Lijiang Ancient Town hotel merges caravan culture and local folklore in our décor and design. Our guest rooms feature signature artwork and creative details, from a horse-silhouette closet to breathtaking murals of the nearby Jade Dragon Snow Mountain, alongside modern comforts that showcase how the past and present coexist here. Our Charm restaurant appears to sit between snow-capped mountains; here, our chef crafts authentic dishes reflecting Naxi traditions. “Me Space,” with its giant copper birdcage and stools made of original horse saddles, is the perfect place to converse with friends, or for a quieter vibe, experience a traditional tea ceremony at our Tea House. Our event space hosts business or social gatherings, and our friendly team delivers personalized service and hospitality to every guest.
 
Overall
5 out of 5
5 out of 5
美好回憶在丽江Indigo ☺️
By Claudia 1122 from HK
此次入住贵酒店,前台Cindy的专业服务令人印象深刻! 从高效流畅的入住手续到主动协调升级房间及办理会员服务,每一步都展现出她极致的待客之道。 面对需求时,她总能耐心倾听、细心解决,恰到好处的关怀让旅途倍感安心。 礼貌亲和的微笑与熟练高效的执行力并存,实为酒店服务品质的最佳代言。 感谢Cindy的用心付出,期待下次再会!
Customer avatar
Posted by
onMay 5, 2025
尊敬的宾客,
感谢您将丽江和府洲际度假酒店作为您的出行之选。我们始终以“真正的待客之道”为核心,致力于将纳西文化与现代奢华融合。酒店毗邻大研古城南门,步行即可深入感受古城的千年脉络。就带你内园林雅致静怡,四季都变换着不同的风景,您可以在园区渡步,享受丽江温暖的阳光,沉浸于“城中之城”的静谧。或者在大堂吧欣赏玉龙雪山的壮美,邂逅咖啡里的馥郁香气。我们始终秉承洲际酒店集团真正的待客之道,从每一个宾客入住细节开始,带来专业的品质服务,为宾客打造引人入住的惊喜体验。
很高兴酒店员工Cindy的服务得到了您认可,我们感到非常的荣幸,您的褒奖也是我们不断前进的动力,我们将不断保持和进步,为每一位远道而来的宾客奉上高品质的全方位服务。再次感谢您的好评,愿玉龙雪山的清风为信,待岁月静好时,邀您再赴一场高原之上的心灵栖居。
驻店经理 杨赵彬
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0of 0voted this comment as helpful.
 
Located in the southern of Lijiang Old Town, the InterContinental Lijiang Ancient Town Resort is the international five-star conference and resort which combines modern luxury, traditional Naxi architectural, and the local representative landscape. Hotel has 267 spacious rooms and suites, 4 restaurants and bars, Spa and Fitness center. The hub of the Ancient Town, Sifangjie (Market Square) is just 10 minutes’ walk, Lijiang Airport, with international and domestic flights, distance is 30KM.
 
Overall
5 out of 5
5 out of 5
在古城裡,位置非常好,服務也給高度評價
By Hone from 上海
位置在古城裡,逛和吃都非常方便,環境也很古色古香,服務也很到位,值得麗江旅行去住的首選
Customer avatar
Posted by
onMay 5, 2025
尊敬的宾客,
感谢您选择入住丽江和府洲际度假酒店,并抽出宝贵时间的分享您难忘的体验。酒店地处于丽江大研古城南门关口,咫尺繁华,避世清幽,卓越的地理位置也是大部分客人选择我们的原因之一。酒店园林式的设计古色古香,纳西族庭院式建筑和古城巧妙融为一体,为宾客营造“城中之城”的入住体验感,从酒店北门可便捷进出古城。承洲际酒店集团“真正的待客之道”,我们力求为宾客打造属于您“非凡无际”的惊喜体验。
很高兴酒店各方面服务得到了您认可,我们感到非常的荣幸,您的褒奖也是我们不断前进的动力,我们将不断保持和进步,为每一位远道而来的宾客奉上高品质的全方位服务。再次感谢您的好评,期待您能再次选择入住丽江和府洲际度假酒店,祝您生活愉快!
驻店经理 杨赵彬
0points
0of 0voted this comment as helpful.
 
Suzhou, the Eastern Water Town, where the classical and the modern intertwine, showing the beauty of Jiangnan gardens and the charm of the ancient city. Holiday Inn Express Suzhou Center is close to the Suzhou Huamao Center, Shantang Street Scenic Area, the Humble Administrator's Garden, and Xiyuan Temple. With excellent transportation links, the hotel is only about 2 kms from Suzhou Railway Station, 26 kms from Wuxi Shuofang Airport, and 13 kms from Suzhou North Railway Station. It’s also within walking distance to Shilu Station on Metro Line 2. Surrounded by numerous attractions, including the famous Tiger Hill and the Humble Administrator's Garden, you can fully experience the beauty of Suzhou’s classical gardens. The hotel is also ideally located in a vibrant commercial district, with easy access to shopping and leisure destinations such as Guanqian Street and Pingjiang Road. The hotel offers 156 rooms, equipped with soft and firm pillows, orthopedic mattresses, one-touch screen casting, and multi-functional charging ports to meet your needs. A delicious blend of Western and Chinese-style buffet breakfast provides freshly ground coffee and a noodle station to start your day with vitality. The hotel also offers a meeting room, a fitness corner, and a self-service laundry to ensure that every trip is fully energized. Be it for vacation or work, make Holiday Inn Express Suzhou Center become the ideal choice for you to visit Suzhou.
 
Overall
5 out of 5
5 out of 5
Prime location and professional staff
By cheerong from Nanjing, China
it is one of the best locations in the city. staff are professional, especially guest relationship team, who are helpful and caring. They solved the problems with great attitude.
Customer avatar
Posted by
onMay 5, 2025
Dear Guest,
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Sincerely,
IHG Social Listening Team
0points
0of 0voted this comment as helpful.
 
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