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Located in the centre of the Hangzhou’s business district, Qianjiang New Town, InterContinental Hangzhou is uniquely designed with a golden globe architecture, which makes it the city’s landmark. InterContinental Hangzhou is also adjacent to a station on Metro Line 4&7, providing easy access to West Lake, train stations, airport and shopping districts. We boast magnificent views of the Qiantang River, Light Show and Musical Fountain. We have 384 guest rooms and 6 restaurants plus swimming pool.
 
Overall
1 out of 5
1 out of 5
staff dishonest
By guest
was put on the top floor for a night of heavy rain. Roof leaked, camera lens was soaked. Told hotel staff about this and they said their roof was not leaking. The roof clearly showed painting to cover past leaks, so they knew the roof leaked, but they didn't disclose that, and put guest on the top floor on a rainy night. Bill from Engineer department, Lily from room management department, and Robin from front desk were all denying their roof leaked. Can't believe this happened in what was supposed to be the most expensive hotel in Hangzhou. Will never stay there again.
Customer avatar
Posted by
onMay 14, 2025
Dear Guest, thank you for choosing to stay at the InterContinental Hangzhou ICC. We sincerely apologize for the unpleasant experience during your recent visit with us. Your reported issue has been escalated to the hotel management team. Should you have any additional comments or requests, please contact our duty manager directly. We look forward to the opportunity to welcome you back for a truly pleasant stay. Eric Kee General Manager
0points
0of 0voted this comment as helpful.
 
Crowne Plaza Yangzhou is located on beautiful Guangling district, adjacent to Jing Hang Convention Center and Beijing Hangzhou Grand Canal. The hotel is along the Beijing-Shanghai express railway, so the transportation is convenient and efficient. You can keep away from noisy city and enjoy local Yangzhou lifestyle. The hotel boasts 308 luxurious and contemporarily designed guest rooms. You can have a clear view of magnificent canal in admirable Crown Plaza Special View Room. Parent-child room is very popular with family guests. All guest rooms are equipped with LCD TV, satellite channel and High-speed Internet broadband access. Also, Wi-Fi covers the whole hotel. Executive Lounge which located on 13th floor offers free happy hour and a series of privileges for guests. What’s more? The indoor swimming pool, gym and spa make you relaxed and recharged. The hotel features 3 restaurants, Marina All Day Dining Restaurant serving various delicacies around the world, Qing Yun Xuan Chinese Restaurant building local Huaiyang cuisine, and Canal Lounge offering a taste of exciting afternoon tea and dessert. As meeting hotel, the 1,050 square meter pillar-free Grand Ballroom with a ceiling height of 8.5 meters can seat up 700 guests in banquet style. There are 10 other function rooms and all meeting rooms are well equipped with the state-of-art audio-visual equipment.
 
Overall
5 out of 5
5 out of 5
超赞
By Matt
服务超赞,前台小姐姐美丽大方,房间很大且干净整洁,环境优美。
Customer avatar
Posted by
onMay 14, 2025
亲爱的宾客,感谢您对我们做出点评并给予肯定,扬州皇冠假日致力于成为本地区一流酒店,为您提供周到的服务与高质量产品,使您的停居充满愉悦的色彩。淮左名都,竹西佳处,我们真挚的期待与您的再次相遇,祝您生活愉快~
0points
0of 0voted this comment as helpful.
 
Holiday Inn Express Chengdu Tianfu Square invites you to stay in comfort and convenience for your visit in Chengdu. Conveniently located, Hotel located in the Chengdu Tianfu Square business district, Chengdu, close to Kuanzhai Alley, Wuhou Temple, Chunxi Road and Chengdu Shuangliu Internatonal Airport. We can take a drive to main scenic spots or leisure destinations in Chengdu, such as Taikoo Li, IFS, People's Park. Holiday Inn Express Chengdu Tianfu Square is equipped with 5 standard meeting rooms. Be it for vacation or work, stay at Holiday Inn Express Chengdu Tianfu Square for your visit to Chengdu.
 
Overall
4 out of 5
4 out of 5
Huge family room but thin walls
By Jeremy
I booked a family room which was spacious and well-sized, a definite plus for our stay. However, the soundproofing was extremely poor — even after midnight, I could clearly hear conversations and laughter from the neighboring room, making it nearly impossible to fall asleep. When I reported this issue to the front desk, they promptly provided earplugs, but unfortunately the noise still seeped through. On a positive note, the hotel staff were highly efficient and responsive throughout our stay. As for breakfast, the variety was decent though not exceptional. Overall, this hotel has potential but urgently needs to address its sound insulation issues.
Customer avatar
Posted by
onMay 14, 2025
Dear Guest, Thank you for your stay and we are glad to know that we have met your needs in terms of service. For breakfast, we also communicate with our chef and try to update the menu regularly, changing the fancy and enriching our table. At the same time, our hotel was built with soundproofing in mind, such as the use of soundproof glass and solid wood doors, etc. If you find that the surrounding conditions have affected your stay, it is also recommended to communicate with our front desk, we will try to help you deal with it. We look forward to your next visit. Sincerely,IHG Social Listening Team
0points
0of 0voted this comment as helpful.
 
Located in the heart of Shanghai, InterContinental Shanghai Ruijin boasts 1930s elegance of Old Shangai, featuring classic buildings and exquisite gardens and lawns. Walk the winding garden path and be transported back to a bygone era, while still enjoying modern luxuries like tranquil spa, fitness centre, indoor swimming pool, and more. Step outside and enjoy close proximity to Huaihai CBD and many of the city’s top destinations.
 
Overall
5 out of 5
5 out of 5
Best in Shanghai
By PackersFan12 from CA
We only stayed for three nights but it was a wonderful experience. Our suite was the essence of luxury. The facility ifeels like you’re not even in a city, but you have access to everything Shanghai has to offer. The staff was fantastic. The breakfast buffet is a must.
Highly recommend staying here. One of the best properties IHG has to offer in the world.
Customer avatar
Posted by
onMay 14, 2025
Dear PackersFan12,
Thank you for choosing InterContinental Shanghai Ruijin!
We were pleased to read you enjoyed your stay at our hotel. As you may have also discovered we are in the heart of the French Quarter here in Shanghai which features a rich history with many interesting locations, many of them within walking distance from our hotel.
Thank you for your compliments of our service. We strive to provide professional, personal and memorable experiences for our guests.
Thank you again for taking the time to share your experiences and we look forward to welcoming you back to our hotel again.

Best regards,

InterContinental Shanghai Ruijin
0points
0of 0voted this comment as helpful.
 
Hotel is the ideal place to stay in Shanghai that conveniently located at Jinshajiang Road, which connects with gate of Qilianshan (S) Road Metro Station L13, only 1-minute walking distance to Metro Platform. Sufficient parking lot is the great concept for P+R or you may ride by Metro to any hot spots in the city. Metro L13 is able to reach MTR City Mall, ECNU Science Park, Western Suburb Business District and Global Harbor Shopping Mall. It could also bring you to Natural History Museum, Nanjing ((W) Road, Huaihai (M) Road, Xintiandi, and Disneyland etc... Hotel is operating central air conditioning, it is not meeting requirement for health quarantine for visitors form overseas and middle and high risk area from across the country. Hotel is only 6.3km away from Hongqiao Transportation Hub, free shuttle buses will bring you to Hongqiao Airport Economic Park, Changfeng Ecology Business District & Shanghai Western Suburb Business District on weekday basis. It's also very convenient for you to reach CECIS-Shanghai & NECC by exchange Metro L2. Weekend shuttle will bring you to Metro L2 & Ocean Park Hotel is conjoined with Jinsha Mat Mall which has Starbucks, McDonald’s, Super Market, Variety of Restaurants, Karaoke and Gele Tang SPA which will fulfill all of your F & B and entertainment requirements. Hotel is equipped with Gym, Great Room and Meeting Room. Free Express Breakfast Buffet will make you a great start of every day.
 
Overall
2 out of 5
2 out of 5
Not good this time
By Jack from USA
Lack of serive on this hotel actually is seldom but happened this time May 1 2025. Request refund , IHG should not ignore
Customer avatar
Posted by
onMay 14, 2025
Dear Guest,
Thank you for bringing your concerns to our attention. We sincerely apologise for the poor service you experienced during your stay. Your feedback is valuable to us and we take it very seriously and will continue to increase staff training and actively improve service levels.
Could you please contact our hotel directly to discuss the issues you experienced, Our team will be happy to assist you in resolving this matter and will ensure that your concerns are addressed promptly.
We appreciate your understanding and look forward to serving you better in the future.
Kind regards,
IHG Social Listening Team
0points
0of 0voted this comment as helpful.
 
InterContinental Suzhou occupies a coveted location on the shores of Jinji Lake, a showpiece destination in one of China’s most cherished tourism cities.The 27-storey crescent shaped hotel features 427 contemporary guestrooms, five eclectic restaurants and lounges, a luxury spa and an indoor infinity pool – all boasting panoramic views of the willow-fringed Jinji Lake and the new Suzhou skyline. For MICE events, InterContinental Suzhou offers extensive meetings, conference and event facilities
 
Overall
5 out of 5
5 out of 5
Great Service
By SF021 from Shanghai
Cathy Zeng at Lounge provided excellent service and showed very good hospitality!
Customer avatar
Posted by
onMay 14, 2025
Dear InterContinental Guest,
Thank you for taking time to post your positive feedback regarding your recent experience at InterContinental Suzhou. We are very glad to know that our service made your visit enjoyable. We have shared your feedback with the respective team members, and also extended your appreciation to Cathy Zeng. Feedback such as yours is the biggest recognition to us all. We will continue to strive to achieve excellence at every level in the future.
Thank you again for your support and we look forward to welcoming you back to InterContinental Suzhou in the near future!
General Manager
David Guo
0points
0of 0voted this comment as helpful.
 
Holiday Inn Kunming City Centre is a premium landmark hotel in the heart of Kunming’s CBD. Beside Plaza 66, with the Baita Business Area as its backdrop, the hotel offers a convenient downtown location that puts the entire city at your fingertips. This includes a wide range of nearby shopping and entertainment venues, as well as easy access by foot to Metro Line No. 2 & No.3( Dongfeng Square Station). The hotel is further about 2.8 kilometers from the Kunming Railway Station and 25 kilometers from Kunming Changshui International Airport. Appointed 293 comfortable rooms,1 restaurants, a lobby lounge and 700 square meters of flexible event space in 8 meeting rooms lets your Stay at Holiday Inn Kunming City Centre more relax and comfort . Let us host your next event in Kunming.
 
Overall
5 out of 5
5 out of 5
Staff are friendly..
By Cath Sintop from USA
Staff are friendly especially
Alisia Jin so helpful.
Customer avatar
Posted by
onMay 14, 2025
Dear Guest,Thank you so much for taking the time to share your feedback! We are truly delighted to hear that you found our customer service both competent and helpful, and that our staff's friendly attitude left a positive impression on you.
At our hotel, we strive to provide exceptional service that exceeds our guests' expectations. Your kind words are a testament to our team's dedication and hard work, and we will continue to uphold the highest standards of service in every interaction.
Simply mention this message when making your reservation, and we will take care of the rest.
Once again, thank you for your support and for choosing our hotel. We look forward to welcoming you back soon and providing you with another outstanding experience.
Sincerely,
Ken Yi
General Manager
0points
0of 0voted this comment as helpful.
 
HUALUXE Hotels and Resorts is a premium international hotel brand created by IHG expressly for Chinese Business Elite customers. The HUALUXE brand draws inspiration from local traditional cultural elements and interprets them with contemporary design. HUALUXE Shenzhen Bao’an exquisitely integrates the serene beauty of ancestral temple architecture, the natural tranquillity of mangroves, the craftsmanship of Intangible Cultural Heritage fish lantern weaving, the culinary refinement of Poon Choi and the graceful gathering of fish dragon blessings, culminating in the "HUALUXE Five Beauties". Guests can savor the authentic Cantonese cuisine at Cai Feng Lou Chinese Restaurant, indulge in the immersive Chinese cultural experience of LUXE Tea, and explore diverse dining options from seasonal dishes at Xian Yan All Day Dining Restaurant to traditional midnight snacks at noodle bar Mian+. With 1,100 square meters of banquet space, the hotel caters to all your social and meeting needs. Located in Bao’an district, the hotel offers an easy access to the airport, convention and exhibition Centre and popular attractions. Our strategic position within the one-hour business circle of Hong Kong and other major cities in the Greater Bay Area ensures a distinctive stay experience for business travelers, leisure and meeting guests.
 
Overall
5 out of 5
5 out of 5
美轮美奂的一家酒店
By Anonymous from Guangzhou
酒店设计非常出彩,一步一景,硬件设施出色。略显不足的是房间面积在这个级别里偏小,部分工作人员的服务稍显僵硬。总之,很值得推荐的一家酒店,也祝愿酒店越来越好。
Customer avatar
Posted by
onMay 14, 2025
尊敬的精英雅士,
非常感谢您在百忙中花时间对酒店的好评。很高兴得知您在酒店享受到了舒适的入住体验,感谢您对酒店设计及环境的认可,您提到的服务问题我们已反馈至运营部门根据改善服务细节,客人入住愉快是我们员工最大的骄傲。
华邑酒店汲取当地传统文化元素为灵感,用当代的设计手法演绎,从建筑、园林、技艺、饮馔和人文五个方面,让客人在酒店中感受“中华美学生活化”的理念。设计师匠心独运地将宗祠的鼎建幽居之美、红树林的自然悠游之美、非遗鱼灯编织的艺器技艺之美、盆菜饮馔品位之美、鱼龙祈福的雅聚养德之美,精妙汇聚成“华邑五美”。
我们诚挚地期待着您的再次莅临,祝您春安。
桃夭
0points
0of 0voted this comment as helpful.
 
Crowne Plaza Nanning City Center is located in the central of ASEAN Business area, surrounded by bustling shopping and dining venues such as The Mixc. Easy go to everywhere with the subway access. Hotel has 364 high floor guest rooms with modern style and stunning city view. 2 ballrooms which is over 800 sqm and 9 meeting rooms provide flexible options for any meeting requirements. The well established and locally famous Hoyo Chinese restaurant and Yi cafe, provide a variety of dining options. Crowne Plaza Nanning City Centre is an ideal choice for both business and leisure travelers.
 
Overall
4 out of 5
4 out of 5
English Communication
By Oct1oct
The staff's English communication skills were limited, but they genuinely tried their best to assist. However, it would be even better if they could communicate more effectively in English, especially considering this is an international hotel chain.
Customer avatar
Posted by
onMay 14, 2025
Dear guest, 
We very much appreciate your feedback regarding your recent stay at Crowne Plaza Nanning City Center, I have taken note of your comments regarding the English service. Thank you for bringing this to our attention, and it is always important for us to receive constructive comments like yours so that we can strive to continuously improve the quality of our services and products as a 5-star international hotel quality.
We truly appreciate your comments and We look forward to the opportunity to welcome you back with the open arm. 
Sincerely, 
Jeffery Xu
General Manager
0771-5958888
gsm@cpnanning.com
0points
0of 0voted this comment as helpful.
 
Crowne Plaza Nanning City Center is located in the central of ASEAN Business area, surrounded by bustling shopping and dining venues such as The Mixc. Easy go to everywhere with the subway access. Hotel has 364 high floor guest rooms with modern style and stunning city view. 2 ballrooms which is over 800 sqm and 9 meeting rooms provide flexible options for any meeting requirements. The well established and locally famous Hoyo Chinese restaurant and Yi cafe, provide a variety of dining options. Crowne Plaza Nanning City Centre is an ideal choice for both business and leisure travelers.
 
Overall
5 out of 5
5 out of 5
Thanks for all the greetings and helps during my stay!
By Leon Liu from Shenzhen, China
I would like to thank Lulu, she helped me open the Gym door at night when the Gym was closed. I also would like to thank Deli she helped inform me I left my clothes when checking out, and shipped it to me! I really appreciate their help!
Customer avatar
Posted by
onMay 14, 2025
Dear Guest,
We very much appreciate you highlighting the experience during your recent stay at Crowne Plaza Nanning City Center. It is always encouraging to receive positive comments like yours that we will share with our team to continuously improve the quality of our services. All of us here look forward to welcoming you back soon.
Sincerely, 
Jeffery Xu
General Manager
0771-5958888
gsm@cpnanning.com
0points
0of 0voted this comment as helpful.
 
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