I haven't stayed at this hotel for a while, since my last stay the public area has gone through a major uplift (and did it need it!) although I have always found the staff very welcoming, the hotel seemed tired and dated. But no longer! #lovely. Looking forward to staying there when the rooms have been worked on. The rooms are very comfortable but need upgrading the shower in my room was fantastic, they are always very clean. And then you have the welcoming staff including Jackie who ensures you start the day the right way. Leaving you alone to have a quiet breakfast but the professionalism being there when you need her. I had a small issue with my rate which was expertly dealt with by Kevin on reception! Looking forward to going back soon.
Check Out Date:2022-01-13
Motivo della visitaBusiness
Destination suivanteLondon