Having stayed at this hotel before I was reluctant following a bad experience during my stay. BUT I was so glad that I chose to go back, yes the hotel is looking tired but the staff make your stay very comfortable. Thank you Ryan for a very proffessional service during my evening meal, the Gammon Steak was succulant and very tasty. Checking IN & OUT (Willy Hutch sang that back in the day) was a delight Mel made you feel at home straight away. If I can tell you a little story, my brother and I at the age of 15 in the rough end of East London were told by my late father 'Twins if you ever see someone without a smile - give them yours!' well he must have been talking to Mel as well, her manner and proffessionlism was second to none, thankyou for your warm welcome and pleasant goodbye as I went on my way, I look forward to my next stay. You never the owners may give you the money for that upgrade quicker than you thnk!
Check Out Date:2018-04-20
Motivo della visitaBusiness
Destination suivanteNottingham