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    2017年2月14日
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    2025年4月22日
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Welcome to Holiday Inn Express Scottsdale North, your gateway to everything Scottsdale, Arizona offers. Just ten minutes from Scottsdale Airport and a short drive from the renowned Mayo Clinic, our hotel is an ideal base for medical professionals and leisure travelers. Enjoy easy access to major health centers like Scottsdale Healthcare Shea and the Virginia G. Piper Cancer Center. Dive into Old Town Scottsdale's historic charm with its unique shops, art galleries, and vibrant nightlife. Visit Arizona State University or enjoy the thrill of a spring training game at nearby stadiums. After a day of meetings or sightseeing, unwind in our comfortable rooms or by the pool. Our warm staff will make your stay delightful, whether you’re here for business or leisure.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Comfortable bed, unacceptable bathroom
来自 Rick Prescott, AZ
Room was clean, bed was very comfortable. Bathroom, not so much. Soap dispenser at the sink was mounted about 3’ above the counter. Shower was a 3x3 stall, even though there was plenty of wall space for a full length shower. I will not stay at this location again.
客户化身
已发布 2025年4月15日
Hi Rick,
We appreciate you for being one of our IHG One Rewards Platinum Elite members. Thank you for staying at the Holiday Inn Express Scottsdale North and for the feedback.
We strive to offer a rewarding experience. I am sorry to miss the mark on your visit. I've shared your concern with our management team as a reference to consider moving forward.
I hope we'll remain to be your dependable choice.
Yours in hospitality,
Jeraldine R.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
芝加哥市场广场假日酒店为您提供最佳景致 我们近期投入2千万美元对酒店重新装修,让我们成为芝加哥市区最令人振奋的酒店之一!芝加哥市场广场 假日酒店® 坐落在Loop、千禧公园和密西根大道的附近,是您来访此地时的优质选择。 我们位于芝加哥市中心地带的理想位置,让您与诸多世界500强企业为邻。酒店内25,000平方英尺的活动空间能够容纳1,000名宾客,让您轻松举办贸易展览或者高雅的酒会。我们的网络咖啡吧、24小时开放的商务中心、免费的无线网络连接和通往商品市场的人行天桥,满足商务旅行者在来访芝加哥期间的一切所需。 我们在芝加哥市中心的位置还靠近壮丽一英里大道购物区、海军码头和Shops at the Mart购物区,让宾客在芝加哥尽享梦幻假期。您还可以到附近的剧院区欣赏某位明日之星的演出,或在千禧公园欣赏一场免费的音乐会,然后再回到您的客房,沉浸在最美丽的景致中,放松休息。 作为芝加哥市区第一家通过LEED环保认证的酒店,我们对“绿色”的承诺只是我们众多服务的一部分。从精美的餐饮到先进的健身房和室内泳池,我们让宾客尽享活力之旅。现代的风格、惊人的天际线景观都令我们的客房卓越无比。无论您为何到芝加哥市中心来,我们酒店杰出的员工都将为您提供家一般温馨的氛围。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Dated hotel with subpar amenities.
来自 AlGee Saint louis
The hotel is in a good walkable location however it is dated, has minimal in room amenities such as no USB or USBC charge ports, basic bathrooms and little room for suitcases. The gym is very sparsely equipped as well.
客户化身
已发布 2025年4月15日
Hi AlGee,
Thank you for your stay at the Holiday Inn Chicago Downtown - The Mart. We truly appreciate you as one of our IHG® One Rewards members.
We want our guests to relax, and experience joyful moments. I'm sorry we missed the mark on this occasion. I have shared your feedback with the hotel management team for needed actions to be taken to improve guests' satisfaction.
We hope we see you again soon in your travels and make your stay better than this last one!
Many thanks,
Jonathan A
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Inspired by brass bands and rich, colorful costuming of locals, at Hotel Indigo New Orleans - French Quarter you will be “part of that number”. Nestled in the Central Business District on the St. Charles streetcar line, we are ideal for business travelers. Our newly renovated, pet-friendly hotel, originally built in 1837, weaves tradition with modernity. Offering 143 artfully designed guestrooms, including nine with balconies overlooking St. Charles and Common, we welcome you to our oasis in downtown New Orleans. Dine at our Cajun restaurant, Common Interest, and enjoy proximity to the city’s most notable venues, like Orpheum Theater, House of Blues, the Fillmore, Caesar’s Superdome, and Smoothie King Center. Your New Orleans adventure starts here!
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Great location but service is not great
来自 Shell42 California
Check the room you reserved because they will place you in any room available regardless of what you paid for. This happened to me and at least one other guest I spoke to during my stay. They will only correct it if you continue to bother them over and over again. The location is excellent and the housekeeping is fantastic. The rooms and bathrooms are extremely small and for the price, you could get a better value elsewhere.
客户化身
已发布 2025年4月15日
Hi Shell42,
We're sorry to hear about your experience with the room allocation. We strive to ensure all our guests are satisfied with their stay, and we regret any inconvenience caused. Your feedback is valuable and will be used to improve our services. We're glad you appreciated our location and housekeeping. Thank you for taking the time to share your thoughts.
- The Staff at Hotel Indigo New Orleans - French Quarter
 0 点
0/ 0的投票认为这条意见有用。
 
Live like a local at Hotel Indigo Lower East Side, New York. Step off the street and into street art. Our one-of-a-kind lobby mural, created by graffiti legend Lee Quinones, is an unexpected greeting that sets the tone for the creative vibe you’ll find throughout our hotel. Whether you’re snapping photos of our spectacular Manhattan skyline views or kicking back with a crafted cocktail at our rooftop bar, Mr. Purple, our urban oasis is the perfect place to start your New York City journey. We’re steps away from the best local bars, street installations, and attractions—and we’re happy to show you around our neighborhood.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Big room but everything else is lacking
来自 Kay02134 Boston, Ma
Elevators are dimly lit. Not able to see the floor buttons.
Do not opt for breakfast vouchers or offers. Very disappointing and very dismal. Did not even use our vouchers. Decor not warm or inviting.
Room was gigantic in New York terms. The most positive was the rain forest shower head and shower hose. Never had such feature at any hotels during my travels. Hotel was off the beaten path of major attractions. Subway was a few blocks away. Would have preferred a microwave in lieu of a snack bar. Free coffee would be a nice offer
客户化身
已发布 2025年4月15日
Hi Kay02134,
We appreciate your feedback and are glad to hear that you enjoyed the spacious room and the rainforest shower head. We're sorry to hear about your experience with the lighting in the elevators and the breakfast vouchers. We also take note of your suggestions regarding the decor, the location of the hotel, and the amenities. Your input helps us improve our services. Thank you for taking the time to share your experience.
- The Staff at Hotel Indigo Lower East Side New York
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to Alexandria’s premier waterfront hotel, perfectly situated in the heart of Old Town. Immerse yourself in the charm of America’s historic district, featuring cobblestone streets, historic townhouses, and a vibrant waterfront just a stone's throw from our front door. Located just 10 minutes from Ronald Reagan Washington National Airport (DCA), our hotel offers easy access to King Street’s 200+ restaurants, shops, bars, and nightlife. Explore George Washington’s Mount Vernon estate and visit numerous museums and art galleries. Plus, enjoy the proximity to all the attractions Washington, DC has to offer, just across the river. When you’re not exploring, relax in our boutique hotel’s inviting spaces. Enjoy a quiet moment or a game of chess in the Chip Carlin Library or have a cozy chat with friends on the stylish sofas in our lobby. Indulge in sea-to-table cuisine at Hummingbird Bar & Kitchen, our on-site restaurant, with stunning views of the Potomac River.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Interesting design but poor amenities.
来自 Traveler Usa
No feather pillows no bathrobe no bar no restaurant. Nice view but very disappointing. I checked out early. Et. Etc etc etc. Strange room layout. Tight bed as clove. Will not stay again I went to the Morrison, great hotel
客户化身
已发布 2025年4月15日
Hi Traveler,
We're sorry to hear that your stay didn't meet your expectations. We appreciate your feedback regarding the amenities and room layout. We're always striving to improve our guest experience, and your comments will help us do that. We hope you'll consider giving us another chance in the future.
- The Staff at Hotel Indigo Alexandria
 0 点
0/ 0的投票认为这条意见有用。
 
Live like a local at Hotel Indigo Lower East Side, New York. Step off the street and into street art. Our one-of-a-kind lobby mural, created by graffiti legend Lee Quinones, is an unexpected greeting that sets the tone for the creative vibe you’ll find throughout our hotel. Whether you’re snapping photos of our spectacular Manhattan skyline views or kicking back with a crafted cocktail at our rooftop bar, Mr. Purple, our urban oasis is the perfect place to start your New York City journey. We’re steps away from the best local bars, street installations, and attractions—and we’re happy to show you around our neighborhood.
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Favorite LES hotel
来自 Eric Bremerton, WA
I definitely enjoy returning to Hotel Indigo. I appreciate the convenient location and fun neighborhood. From the moment I checked I'm until when I checked out the staff treated me like they were glad to see me. Can't wait to return. Eric
客户化身
已发布 2025年4月15日
Hi Eric,
We're thrilled to hear that you enjoy your stays at Hotel Indigo and appreciate our convenient location and vibrant neighborhood. It's wonderful to know that our staff's warm welcome makes a positive impact on your experience. We look forward to welcoming you back soon!
- The Staff at Hotel Indigo Lower East Side New York
 0 点
0/ 0的投票认为这条意见有用。
 
NEWLY RENOVATED - Enjoy staying at one of the finest hotels Rochester has to offer. Whether you're visiting town for business or visiting University of Rochester, Rochester Institute of Technology or taking a vacation, make this Holiday Inn Express Rochester – University Area your home base. Enjoy complimentary amenities such as our breakfast buffet and a Business Center - all to help you enjoy a hassle-free stay. You can connect to the free high-speed Internet access or unwind in our heated indoor pool and 24-hour state-of-art Fitness room. You'll also find Strong & Highland hospitals, University of Rochester, RIT, Monroe Community College, Nazareth College, Seabreeze Amusement Park and George Eastman House near this hotels location in Rochester, NY. The Strong Museum of Play is nearby as well and is a great attraction to visit during your stay. With Phillips European, TGI Fridays and Delmonicos Italian Steakhouse restaurants within walking distance, you are sure to enjoy a pleasurable stay.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Holiday Inn Express
来自 TheMrsEST2009 Falconer NY
I have stayed in better conditions, there were ants on the floor. The table had coffee rings and fingerprints all over the top, my room wasn’t vacuumed.
客户化身
已发布 2025年4月15日
Hi TheMrsEST2009,
We appreciate you for being one of our IHG One Rewards members. Thank you for staying at the Holiday Inn Express Rochester University Area and for the feedback.
We strive to offer a rewarding experience. I am sorry to miss the mark on your visit. I've shared your concern with our management team as a reference for the necessary improvements.
We look forward to offering a seamless experience on your next visit.
Yours in hospitality,
Jeraldine R.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the newly renovated Holiday Inn Express and Suites Green Bay East. Conveniently located off of Highway 172, we are just minutes away from the historic Lambeau Field and the Green Bay Packers. Enjoy our spacious modern guestrooms with free wireless high-speed Internet, a well-lit desk with ergonomic chair, refrigerator, flat panel HDTVs, indoor pool, whirlpool, kiddie pool, Business Center, guest laundry, and Sundry shop. The hotel features suites with whirlpool, tubs, separate bedrooms and/or fire place. Start your day with our complimentary hot Express Start breakfast. Our meeting facilities are able to accommodate up to 50 people. While here at your leisure, experience the Packer Hall of Fame and Pro Shop, Weidner Center, Heritage Hill State Park, Meyer Theater, Oneida Bingo and Casino, and Bay Park Square Shopping Center. If sports and entertainment bring you to Green Bay, the Resch Center/Shopko Hall, KI Convention Center, Bay Park Square Shopping Center, Cornerstone Community Center, The Kroc Center, St. Norbert College, and The University of Wisconsin Green Bay are just minutes away. Local business such as Schneider National, Humana, Georgia-Pacific, United Health Group, Bellin Health Group, P&G , Aurora Health Care, American Foods Group, Schreiber, Belgioioso and KI are all located within easy driving distance to the property.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Great Stay Except For Noisy High School Neighbors
来自 Dragon 70 Wisconsin
My family traveled to the Green Bay area for a Fishing Tournament. The overall stay was good but a noisy High School Tennis Team that decided to celebrate both nights we stayed kept the hallways loud well after the suggested quiet hours of the hotel. Each night we had the opportunity to hear loud music and audibly loud discussions. The hotel staff tried to quiet but were not successful until at 12:30 - 1 AM the party finally split up. Not the greatest of places to stay noise wise. The walls are paper thin and the staff does not have the authoritative nature to quiet out of hand guests.
客户化身
已发布 2025年4月15日
Hi Dragon 70,
We appreciate you for being one of our IHG One Rewards members. Thank you for staying at the Holiday Inn Express Green Bay East during the fishing tournament and for the feedback.
We strive to offer a rewarding experience. I am sorry to miss the mark on your visit. I've shared your concern with our management team as a reference for the necessary improvements.
We look forward to offering a seamless experience on your next visit.
Yours in hospitality,
Jeraldine R.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Staybridge Suites Jackson Welcome to one of the top hotels in Jackson, Mississippi, a stately Southern belle steeped in tradition and history, swathed in culture and natural beauty. At Staybridge Suites Jackson, we are proud to call home the “City with Soul,” where hospitality isn’t an industry, it’s a way of life. From world-class museums to the Freedom Trail, from jubilant festivals to spectacular parks, from award-winning attractions to vibrant live music, this is a city as thrilling as it is serene, as historic as it is contemporary. And our pet-friendly Ridgeland, MS hotel puts guests in the heart of it all. We're a short commute to area companies including IBM, Nissan North America, and Entergy Mississippi, yet close to scenic Natchez Trace and downtown Jackson. Here you’ll find the freedom to stay your own way in spacious guest rooms with separate living areas, fully-equipped kitchens, free Wi-Fi, flat-screen TVs, and roomy workspaces. You can exercise your cares away at our onsite Fitness Center and outdoor pool or handle last-minute work at our 24-hour Business Center, equipped with office supplies and printing services. On Monday through Wednesday evenings, stop by our Social Reception and unwind with free apps and drinks. Our hotel in Ridgeland, MS is more than an extended-stay hotel; it’s a home-away-from-home where we treat you like family.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Ok guest experience
来自 JayJay Dallas TX
Decent property and attentive staff. However, if the issues with the cavity being utilized as a drop off for teenagers and there isn’t supervision from the staff, the facility may lose customers. Based on that, as.a Rewards member, not sure if will return
客户化身
已发布 2025年4月15日
Hi JayJay,
We appreciate you for being one of our IHG One Rewards Platinum Elite members. Thank you for staying at the Staybridge Suites Jackson and for the feedback.
We strive to offer a rewarding experience. I am sorry to miss the mark on your visit. I've shared your concern with our management team as a reference for the necessary improvements.
We look forward to offering a seamless experience on your next visit.
Yours in hospitality,
Jeraldine R.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Extended Stay Suites in Central Park (formally known as Stapleton) near Denver, Colorado Surround yourself with the beautiful Rocky Mountains at our Staybridge Suites Denver Central Park hotel. Located near Denver and next to The Shops at Northfield Central-Park, our hotel is the perfect place to stay when visiting the area. Located off I-270, our hotel in Central Park is a mile from Dick's Sporting Good Park and offers convenient access to the Colorado Convention Center, Pepsi Center, Coors Field, Denver Zoo, Johnson and Wales University, The University of Colorado Hospital, Denver VA Hospital and Children’s Hospital Colorado, and much more, with the Central Park Rail Station just two minutes away. Enjoy easy access to many of the area’s leading companies including the FBI Regional Center, Northrop Grumman, United Airlines Training Center, Lockheed Martin, SMA America and Raytheon. When visiting The Mile High City to enjoy the many recreational summer and winter activities, our Denver hotel will provide the perfect place to set up your home away from home. Enjoy spacious suites with fully equipped kitchens, a free hot breakfast buffet, an evening social Monday to Wednesday, a 24-hour Fitness Center, free parking, a laundry room with complimentary machine use, and a business center. We look forward to your arrival at our Staybridge Suites Denver Central Park hotel.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Not given room reserved, unacceptable replacement
来自 DenverVisit2025 Midwest
Not given room reserved, unacceptable replacement.
客户化身
已发布 2025年4月15日
Hi DenverVisit2025,
Thank you for being one of our IHG® One Rewards members. We appreciate you for staying at the Staybridge Suites Denver Central Park and for the feedback.
We strive to offer a rewarding experience. I am sorry to learn what happened. I shared your concern with our management team for review. I also sent you a private message to continue the conversation about this.
I hope to host your next visit, as we promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Jeraldine R.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Corporate 的问题
 
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Corporate 的故事
 
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Corporate 的故事意见
 
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