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    2017年2月14日
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    2025年4月20日
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Corporate 的评论意见
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The award-winning Holiday Inn Express Hotel & Suites Salt Lake City Airport East is close to Downtown and the Airport is convenient for the business or leisure traveler. The staff of the Holiday Inn Express Salt Lake City location provides guests with outstanding service in many different ways. We truly love our loyal IHG Rewards Members & value their business. Corporate travelers appreciate the location and convenience of this hotel located two miles from Salt Lake City Airport & within walking distance of the TRAX new light rail system. The hotel is conveniently located within walking distance to various corporations including L3 Communications, Northrop Grumman, Avalon, Tac Air & Unisys. We are less than one mile from the United States Air Force Base, Boeing Company, and Chevron. 100% Non-smoking hotel and all rooms include microwaves & refrigerators. Leisure travelers love our beautiful Holiday Inn Express at Salt Lake City Airport, come create your next stay with us. If you seek adventure, the Great Salt Lake is 10 miles away & seven ski resorts are in close proximity. The hotel is conveniently located off I-80 & I-215. The airport shuttle is available from 6 am to 11 pm daily and advance notice is required.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Customer Service Terrible
来自 Mokes Seattle, WA
I have stayed at many a Holiday Inn; this site is the worst I have experienced. The front desk staff was rude, impatient, and unable to accommodate our needs. The room smelled like a sewer, the keys had to be replaced daily because they would fail to work, and the room lighting was terrible. The breakfast options were severely limited. We came as a volleyball team, and many families had similarly poor experiences. Definitely not worth the cost of the visit. Very disappointing.
客户化身
已发布 2025年4月19日
Hello Mokes,
We appreciate your feedback. It’s great to hear from our IHG One Rewards member. Thanks for your loyalty and for always staying with our Holiday Inn Express And Suites.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
欢迎来到国家的国会大厦和假期小旅馆国民机场,在阿林顿,弗吉尼亚的最好的旅馆! 假期 小旅馆 国民 机场 是友好, 在 阿林顿 , 弗吉尼亚 的 全面服务 旅馆 坐落在水晶城市里,距罗纳德·里根 National 少于一英里机场和 5 分钟到五角大楼。 政府,合同和军队旅行者! 我们专攻服务跟政府一起是附属的,提供的那些旅行者独特每 diem 包裹,任何 阿林顿 旅馆 的最好的一个。这个特别把一顿丰盛热的早餐将我们的餐馆包括进。 一 个 大商业地点! 我们的旅馆被接近于很多公司和诸如洛克希德马丁的代理座落于,总的力学,波音, USPTO, IBM 和很多另外的。旅馆提供所有服务一位商业旅行者需要一次生产的访问。 大有假期!华盛顿特区的 纪念碑,博物馆和美术馆刚刚是时刻之外乘地下铁路或者汽车。历史上著名老城市亚历山德里亚和整个北方的弗吉尼亚地区欣然地是可接近的。利用我们的称赞的运输到地下铁路,五角大楼和时尚中心购物商场。 我们在我们的公共的地区,餐馆和休息室在我们的 guestrooms 和称赞无线的互联网络中提供免费的高速互联网络。高速享用权在我们的为一笔合理的费用准备的开会房间里是可用的。我们的最好的属性是我们的专业和友好的工作人员。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
One of my worst experiences
来自 Rigzz Dallas, TX
The person that checked me did not speak loud enough or clear enough for me to understand what he was saying. He then charged me for parking... when I booked my reservation online, It was not stated I needed to pay for parking. Or the fact that breakfast was not included.
Then my room was double booked and the hotel gave complete strangers access to my room. After returning from dinner I was not able to access my due to the double booking issue.
I went down stairs to the lobby an wittnessed an adult customer being scolded by the holiday Inn female employee behind the counter.
After the room issue was rectified we were only given breakfast tickets to a breakfast buffet that is the same as and including when staying at other holiday inn locations.
The center night stand drawer malfunctioned. The USB ports on the clock did not work. The clock time was incorrect.
This is one the worst experiences I've had with IHG / holiday inn.
客户化身
已发布 2025年4月19日
Hello Rigzz,
We appreciate your feedback. It’s great to hear from our IHG One Rewards Platinum Elite member. Thanks for your loyalty since 2020 and for always staying with our Holiday Inn.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Holiday Inn Express® Hotel & Suites Texarkana East! Texarkana, straddling the state line of Texas and Arkansas, is filled with friendly people that offer small town, southern hospitality but with the amenities of a city. Holiday Inn Express® Hotel & Suites Texarkana East , located minutes away from the NEW Big Dam Waterpark, Four States Fairgrounds and Rodeo and Texarkana Regional Airport , offers excellent amenities, including our complimentary hot Express Start® breakfast bar , heated indoor pool and whirlpool , 24-hour fitness center, 24-hour business center, Suite Shop, free high-speed wireless internet, and 1200 sq ft meeting space . In and nearby Texarkana, you can locate top companies like Cooper Tire and Rubber Company, Red River Army Depot, Domtar, Graphic Packaging and International Paper . As well as universities and hospitals such as Texas A and M, Texarkana College, University of Arkansas Hope, Christus St. Michael Heath and Wadley Regional Medical Center . Whether you’re here on business or enjoying a ball tournament , you can take advantage of our hotel deals and great rates at the Holiday Inn Express® Hotel & Suites Texarkana East .
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Mimi trip
来自 Happy Mimi Bryan, Texas
Beds were like rock
Breakfast was less than adequate: no milk. No eggs. Cold meat. I travel w grandsons. They LOVE HIE for breakfast
The whole experience was the worst in 12 years!
Executives should visit this place🚫🚫
客户化身
已发布 2025年4月19日
Hello Happy Mimi,
Thank you for being a valued Diamond Elite member of IHG One Rewards and for choosing to stay at our Holiday Inn Express & Suites Texarkana East.
We love our guests to feel at ease and home. I’m sorry to hear about your experience. I have sent you a private message to discuss your experience further.
Your business with IHG Hotels and Resorts is appreciated.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Holiday Inn Express and Suites Thunder Bay! Thunder Bay's choice hotel for comfort and cleanliness, the Holiday Inn Express and Suites, is conveniently located on Carrick Street and the Harbour Expressway. Business travelers will benefit from our location because it is strategically located in the intercity business district near the Thunder Bay Regional Health Sciences Centre, Lakehead University, Lakehead District School Board, City of Thunder Bay, Government of Ontario Management Board, St. Joseph’s Care Group, Thunder Bay Catholic District School Board, Bombardier Transportation, Confederation College, Abibow Canada Incorporated, Dilico Anishinabek Family Care, Community Living, Wasaya Airways LP, Canadian Pacific Railways, Bearskin Airlines and Thunder Bay International Airport. Our non-smoking Holiday Inn Express Thunder Bay offers easy access to attractions including the Fort William Historical Park, OLG Casino Thunder Bay, Prince Arthurs Landing Marina Park, Thunder Bay Community Auditorium, Sleeping Giant Provincial Park, Terry Fox Memorial Lookout, Amethyst mine Panorama and Gift Centre, Intercity Shopping Centre, Silver city Thunder Bay and Canada Games Complex. Hotel guests will enjoy our indoor pool and hot tub, guest laundry, fully equipped onsite fitness room, business library, meeting facilities, complimentary hot breakfast and so much more.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Billing issue and slow/no response
来自 Justin Oregon
I called and asked to get my charges corrected since they charged my card three identical charges and they were not on my receipt. The person on the phone said the manager would call me back and then the next day no call back. I called and then again by the same person on the phone I was told the manager was in meeting and they would contact me the next week. This is not good service and I won’t be returning to this hotel unless they get this resolved. IHG needs to really get on this locations for not being prompt with responding to customers
客户化身
已发布 2025年4月19日
Hello Justin,
We appreciate your feedback. It’s great to hear from our IHG One Rewards Diamond Elite member. Thanks for your loyalty since 2014 and for always staying with our Holiday Inn Express And Suites.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review. I've also sent a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Our Staybridge Suites Little Rock - Medical Center team invites you to stay with us and experience all the unique amenities that makes our all-suites hotel stand out among the rest! Located in the heart of Little Rock, we are the closest hotel to Little Rock's most prestigious hospitals and right around the corner to several local restaurants such as The Root Cafe, Pressed Waffle Co., and Bread Cheese Wine. Featuring fully equipped kitchens in every room, onsite complimentary laundry facility, evening socials, and a daily hot breakfast provided - you can sit back, relax, and feel right at home throughout your stay! With our hotel being pet friendly, don't forget your furry friend too!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Comfortable in Good weather but...
来自 RobynH Atlanta, Ga
The hotel was great! I would have 110% recommend but unfortunately we experienced bad weather and the lights went out and there was no back up system so we had to pack our things at 9pm (being out all day at an event) and go to a different hotel. That was frustrating to take bags down 2 flights of stairs in the dark
客户化身
已发布 2025年4月19日
Hello RobynH,
We appreciate your feedback. It’s great to hear from our IHG One Rewards member. Thanks for your loyalty and for always staying with our Staybridge Suites.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Newly updated all suites hotel at exit 5 on I-210. 5.2 miles from Lake Charles Regional Airport (LCH), Staybridge Suites Lake Charles offers the perfect blend of comfort and convenience for both short-term and extended stays. Experience the comfort of our spacious, apartment-like suites, each thoughtfully designed with a fully equipped kitchen featuring a full-size fridge, microwave, stove top, and dishwasher. Additional amenities include a pull-out sofa, complimentary Wi-Fi, and 49-inch flat-screen HDTVs. Join us for our Social evenings every Monday through Wednesday, or indulge in our complimentary hot breakfast buffet each morning. For leisure and relaxation, our seasonal outdoor pool with a grilling area and fireplace is perfect for our extended stay guests. Stay active with our half basketball court or utilize our 24-hour Fitness Center. Planning a meeting or event? Our private 860 sq ft meeting space is versatile and can be tailored to meet your specific needs, making it ideal for trainings, executive meetings, or family gatherings. Located in the heart of Lake Charles, our hotel offers close proximity to popular attractions such as Bayou Rum Distillery, Creole Nature Trail, Crying Eagle Brewery, Prien Lake Park, Rikenjak Brewery, and The Children’s Museum. Experience the comfort, convenience, and exceptional service at Staybridge Suites Lake Charles – your home away from home in Lake Charles. Book your stay with us today!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Not as advertised
来自 Ashley B. Lake Charles, LA
We had a nice stay. The hotel was well located and very nice. The room was clean and the kitchenette was a plus. The sleeping arrangements were not as advertised. We booked a queen bed with a pull out sofa that slept 4. The queen was actually a double and the sofa pulled out to a twin mattress. The breakfast was nice but when we arrived there was barely anything available, as there was one lady working the entire breakfast area.
客户化身
已发布 2025年4月19日
Hello Ashley B.,
We appreciate your feedback. It’s great to hear from our IHG One Rewards member. Thanks for your loyalty and for always staying with our Staybridge Suites.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review. I've also sent a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Gorgeous Sunsets at Hotel in Chinle, Arizona Located in the heart of Navajo Nation, the Holiday Inn® Canyon de Chelly (Chinle) hotel provides an impeccable mixture of ancient Navajo traditions and modern conveniences. With great features like an outdoor pool and a beautiful courtyard, you'll stay relaxed. From our hotel's location in Chinle, AZ, guests can roam the Canyon de Chelly National Monument. There are 11 points around the rim of the canyon that travelers can drive to and that overlook the spectacular canyon. If these incredible panoramas of weathered rock and plunging cliffs are not enough, tour guides can take you down to the canyon floor where ancient ruins, petroglyphs and pictographs are still visible. Those staying at our hotel's property in Chinle, AZ for business find that the hotel is centrally located on the Navajo Reservation. The hotel also provides complimentary wireless Internet access and 900 sq ft of flexible meeting space. Seeing all of Canyon de Chelly, the second-largest canyon in the country, may leave you exhausted. At the end of your adventures, you can return to the hotel and order a savory meal at Garcia's Restaurant, where Navajo and regional dishes are the specialty. Patrons can also pick up authentic Navajo jewelry and pottery in our Garcia Trading Post to remember their visit. Choose the Holiday Inn® Canyon de Chelly (Chinle) hotel and experience all that this majestic canyon landscape offers.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Yellow Water in Shower, Faucet and even Toilet
来自 skywalker Los Angeles
Worst stay in any hotel. The shower had yellow water, same from faucet. Even toilet run yellow water. No one in the family showed, washed, and brushed teeth.
客户化身
已发布 2025年4月19日
Hello skywalker,
We strive to offer friendly and responsive service. I am sorry to hear about your experience during your stay at our hotel. I have sent you a private message to discuss this matter further.
Thank you for staying at our Holiday Inn Canyon De Chelly (Chinle). We appreciate you as our valued guest at IHG Hotels & Resorts.
We hope to have the pleasure of hosting you again.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
 Holiday Inn Sharm El Sheikh
Holiday Inn Sharm El Sheikh
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Previous reviews don’t match actual stay…
来自 Swerve524 IST
When I looked at the previous reviews of the hotel I was happy to book and stay with Continental Plaza Beach resort. I emailed the resort the day before with some questions,but not reply at all. The room wasn’t clean,when we arrived we arrived. After asking the cleaner if it was. The fridge had a bad smell with previous guest hair in it. The bathroom had burn marks in the bath tub. There was a family of birds living in the roof. Just to cover a few things regarding being cleaned. Breakfast was not up to standard. Previous guest tables hadn’t been cleaned. Chairs were dirty…ect.
The beach itself was not pictured in the pictures on the website. No loungers on the beach…People place towels very early in the morning or the staff help people “book”chairs for the day.BUT,the sea is fantastic.Its what gave me a better feeling about Sharm el Sheik.
The people selling tours on the beach,be warned. They will try sell at a higher price,divide by 2. Then add 10 dollars. Thats the real price. And won’t refund you 24 hours before. I felt like I was a “dollar sign” most of the time to the locals.
If you happy to pay the price of 65-100 Dollars for the night and get that service. Then the place is for you. Don’t except what the previous reviews are. They not!
客户化身
已发布 2025年4月19日
Hello Swerve524,
Thank you for sharing your honest feedback. I’m glad to hear that the beach was a positive aspect of your stay. I’ve passed along your comments to our local team, and this will serve as an opportunity for improvement and a guide for future enhancements of our service.
We appreciate you as a Diamond Elite member of IHG One Rewards and for choosing to stay at the Continental Plaza Beach Resort.
We hope to have the honor of hosting you again.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
雅加达龙达洛庭是一个国际化的避风港,将现代舒适与精英风格相融合。位于雅加达南部高级购物和商业区,我们是一个娱乐综合体的一部分,拥有龙达洛庭购物中心和高尔夫球场。在我们的餐厅品尝精致美食,在Inaria Spa享受舒缓的护理。拥有311间优雅客房,设施齐全,高科技的活动空间,我们的酒店是世界级活动的精华所在。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Quality drop tremendously since the last time I stayed / 6 months ago.
来自 Lie C CA, USA
I have been staying in IHG PIM since soft opening 2019. At least 1 -2 x a year for a long period of time. Since the last time I stayed 6 months ago , I have observed a serious decline of overall condition of the Hotel. Ex : The cocking where the wall meet the floor is cracking and dirty . Wallpaper was patched rather than replaced entirety. The room smell of mildew due to cosmetic repair. About 1 week into my stay some wallpaper came loose revealing “ MOLD & MILDEW “. As result I began to cough uncontrollably foreseeing the staff to relocate me to another room which was no better. Same problem mold & mildew. It took me half a day just to move all my things for one room to another after all the above in the last room I relocated, had Roaches. We are talking about Club Suite Room which should be one of the best. Panel in Elevator # 2 left side is not functional. Button floor # 25,in Elevator # 3 is coming loose. It’s appears that management is deferring repairs causing the declined in condition which just happened recently. If it was not for your very professional and dedicated staff ; Managers, duty mgrs, supervisors who helped and comfort me during my 3 weeks stay, I would have moved another true 5 luxury hotel and never come back. I hope you don’t loose your quality staff due to your recent changes.
客户化身
已发布 2025年4月19日
Hello Lie C,
We appreciate your stay at the InterContinental Jakarta Pondok Indah. Thank you for choosing IHG Hotels and Resorts as your travel partner.
We strive to provide seamless and efficient service to ensure your stay is stress-free. I apologize for what occurred and want to assure you that we are reviewing our processes to improve the efficiency of our service. I shared your feedback with the hotel management. I have faith in their resolution to provide superior service.
I sent you an email to talk about this more. I hope you read it when you get the chance.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
访问柏林,享受装修一新的3星级智选假日酒店 柏林城市中心酒店距波茨坦广场仅几百米。 即使乘坐公共交通工具,您也可以方便快捷地从泰格尔 (Tegel TXL) 机场、舍讷费尔德(Schönefeld SXF) 机场或火车总站抵达酒店。对自驾的客人,酒店拥有一个宽大的自有地下停车场。 请入住我们重新修缮的、设施舒适的客房。装配的空调和隔音窗户让您获得安静和放松。WLAN高速互联网接入是免费的,还提供免费的咖啡和茶冲调饮品。崭新的配有袋装弹簧床垫的箱式弹簧床会让您获得舒适的睡眠。我们的自助早餐,价格包含在房费中,将让您精力充沛地开始新的一天。 酒店后面200米即是因丰富的国际艺术家演出而闻名的Tempodrom剧院。只需要 10 分钟您就可以到达位于波茨坦广场、莱比锡广场和弗里德里希大街的各种购物广场。路上您还可以游览历史名胜古迹如勃兰登堡门和查理检查站。乘坐地铁仅20分钟,您就可以直达举办知名国际展览和会议的柏林展览中心。
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
parking spaces
来自 jawohl SC
Your parking spaces were too narrow for a European SUV rental and I almost scratched the vehicle and was extremely difficult to enter and exit the slots making me almost want to take up 2 slots which is not fair to other patrons.
客户化身
已发布 2025年4月19日
Hello jawohl,
Thank you for being a valued member of IHG One Rewards and for choosing to stay at the Holiday Inn Express Berlin City Centre.
We strive to offer friendly and responsive service. I’m sorry to hear about your experience. I appreciate you sharing your concern with us. I have forwarded your feedback to the hotel management, and I’m confident they will use it to enhance our services.
We can’t wait to host you again.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Corporate 的问题
 
Corporate 尚未提交任何问题。
 
Corporate 的答复
 
Corporate 尚未提交任何答复。
 
Corporate 的故事
 
Corporate 尚未提交任何故事。
 
Corporate 的故事意见
 
Corporate 尚未提交任何故事的意见。