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Welcome to the Holiday Inn El Paso West – Sunland Park, a premier hotel located a block from The Shoppes at Solana and the Westside Shopping District of El Paso, TX. Our resort-style guest rooms provide a luxurious and comfortable stay, with amenities such as plush bedding, flat-screen TVs, and high-speed internet access. Our secure and controlled-access corridors offer a unique experience, with stunning views of the surrounding mountains. And when it's time to dine, be sure to visit our on-site restaurant, Nine Hundred Bar & Grill. Featuring a menu of delicious, locally sourced cuisine, you'll be able to indulge in the flavors of El Paso while enjoying a cozy and inviting atmosphere. During your stay, easily get to nearby attractions including Sunland Park Racetrack & Casino, Western Playland Amusement Park, El Paso Museum of Art, The Shoppes at Solana, El Paso Zoo, and more. Whether you're looking for outdoor adventure, family-friendly fun, or cultural experiences, our hotel's convenient location puts you within easy reach of all the area's top things to do. Whether you're traveling for business or pleasure, our hotel offers everything you need for a memorable stay. From our state-of-the-art fitness center and outdoor pool to our flexible meeting rooms and event spaces, we're committed to providing you with exceptional service and hospitality. Experience the best of El Paso at the Holiday Inn El Paso West – Sunland Park.
 
Overall3 out of 53 out of 5
No Housekeeping in my 3 days of stay
By Hector from El Paso
After spending 3 days here, they never clean my room, me and my family left the room early in the morning and we spent all day long outdoors and when we came back to the hotel, the room was in the same conditions.
Customer avatar
Posted by
onApril 23, 2025
Hi Hector,
Thank you for staying at our Holiday Inn El Paso West – Sunland Park during your family trip. We are glad to host one of our IHG® One Rewards members.
Our hotel intends to deliver convenience and comfort to our guests. I acknowledge your experience, and I'm sorry to learn about what happened. I forwarded your feedback to our local managers so we can track and enhance the quality of our service.
We hope you'll let us share a better experience in the future.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Ideally situated just outside of Los Angeles, our hotel has easy access to Ontario and Los Angeles International Airports, as well as major attractions such as Universal Studios and Disneyland. Just one mile from the hotel, downtown San Dimas features restaurants, shopping and historic sites such as the Pacific Railroad Museum. Visitors lodging in San Dimas can also picnic at the Frank G. Bonelli Regional Park, attend a racing event at NHRA Pomona Dragway, cool off at the Raging Waters Park, ski on Mt. Baldy or visit the stars in Hollywood. Business travelers will appreciate our accommodations near businesses such as Ready Pac Produce, Rain Bird International, Clayton Industries. Brown International and Blue Ribbon Star Inc. are also located less than four miles from our hotel. We also offer a 24-hour Business Center for your convenience. During your stay, enjoy our exceptional hotel services, including free Internet access and a complimentary breakfast. An outdoor pool and whirlpool, courtyard patio and a guest laundry are also available. As you prepare to visit the Golden State of California, be sure to check out our excellent deals and book your trip today.
 
Overall3 out of 53 out of 5
It’s a motel
By Tora
This place was more like a motel. I was disappointed. Neighbors doors sound was too noisy. Hot tub was nice, though.
Customer avatar
Posted by
onApril 23, 2025
Hi Tora,
Thank you for staying at Holiday Inn Express San Dimas and sharing your experience. We appreciate you for being one of our IHG® One Rewards members since 2019.
We want our guests to have a positive impression of our brands, and we're sorry for not exceeding your expectations. We understand how important a comfortable and restful environment is to our guests, and we will work with our staff to deliver an even better experience in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to our Syracuse, NY hotel less than a mile from Syracuse Hancock International Airport! Our hotel puts you within easy reach of Syracuse University, the New York State Fairgrounds, and Onondaga Lake Park. We’re right off the I-81, making it easy to explore New York State and the eastern US your way. When you’re not out seeing the sights, there’s lots to enjoy at our hotel. Start each day with free breakfast, enjoy complimentary parking at our hotel, and use our free Wi-Fi to your heart’s content. Ask us about our Park and Fly programs, too! Our 24/7 shuttle can take you to and from the airport whenever you need a ride. Stretch out those travel-weary legs in our 24-hour fitness center and follow it up with a dip in our refreshing pool. Your newly renovated hotel room will welcome you in with soft sheets, a comfy lounge chair, and an ergonomic workspace. We look forward to welcoming you to our hotel near Syracuse Hancock International Airport!
 
Overall5 out of 55 out of 5
Family stay
By baker347 from Wilton, NY
We used the hotel while attending a concert, the room was great for our family, the wifi was a little slow but it was ok. The shower was nice and the beds were nice. Wish that there was gf options at breakfast but i was expecting it.
Customer avatar
Posted by
onApril 23, 2025
Hi baker347,
We are truly grateful for your positive feedback and are delighted that you had a pleasant stay with us. Your comments on the wifi and breakfast offerings are valued as they assist us in enhancing our services. Thank you for entrusting us with your stay.
-The Staff at Holiday Inn Express Syracuse Airport
0points
0of 0voted this comment as helpful.
 
Enjoy the Best Among Mystic, Connecticut Hotels When it comes to convenient and affordable accommodations, you can have it all at the Holiday Inn Express® Hotel Mystic . Located just off Interstate 95 at Exit 90, our Mystic, Connecticut hotel's just the place for business and leisure travelers in New England. Our hotel's near the Mystic Seaport and adjacent to the Mystic Marinelife Aquarium, providing fun for the entire family. Feel free to enjoy the various sea life exhibits at the aquarium before you take a stroll through the Olde Mistick Village for a glimpse of historic New England life. Adults can also make plans to test their luck at the Mohegan or Foxwoods casinos while visiting us in Mystic, Connecticut. Our hotel's corporate guests love our finely appointed business center. We provide e-mail, fax, copy and print services, so feel free to catch up on some work outside of the office. In addition, we offer free high-speed Internet access throughout the hotel, allowing our guests to surf the web from anywhere in the building. Other hotel's amenities near the Mystic Seaport just can't compare to our list of complimentary perks. A well-equipped fitness center is available if you want to burn off extra calories, along with a relaxing indoor pool. Be sure to stop in and fill up with our free Express Start hot breakfast before you head out for a day of sightseeing. "Stay Smart" when you stay at our Mystic, Connecticut hotel!
 
Overall1 out of 51 out of 5
Falsely advertised in photos
By Dave from Albany NY
No hot tub. No gym. Pool has 4 chairs in big room. Pool towels are tiny. Registered 4 guest to stay but only get 3 towels in room. Will not stay at this location again.
Customer avatar
Posted by
onApril 23, 2025
Hi Dave,
We appreciate your feedback and understand your concerns regarding your recent stay. Rest assured, we are committed to continuously striving for excellence and will diligently work to enhance our offerings. We look forward to the opportunity to exceed your expectations during your next visit.
-The Staff at Holiday Inn Express Mystic Groton Area
0points
0of 0voted this comment as helpful.
 
Welcome to our Syracuse, NY hotel less than a mile from Syracuse Hancock International Airport! Our hotel puts you within easy reach of Syracuse University, the New York State Fairgrounds, and Onondaga Lake Park. We’re right off the I-81, making it easy to explore New York State and the eastern US your way. When you’re not out seeing the sights, there’s lots to enjoy at our hotel. Start each day with free breakfast, enjoy complimentary parking at our hotel, and use our free Wi-Fi to your heart’s content. Ask us about our Park and Fly programs, too! Our 24/7 shuttle can take you to and from the airport whenever you need a ride. Stretch out those travel-weary legs in our 24-hour fitness center and follow it up with a dip in our refreshing pool. Your newly renovated hotel room will welcome you in with soft sheets, a comfy lounge chair, and an ergonomic workspace. We look forward to welcoming you to our hotel near Syracuse Hancock International Airport!
 
Overall3 out of 53 out of 5
Disappinted
By HarrySyr
This Holiday Inn is close to the airport so for that reason I use it. The overall experience at this location has gone dowmhill. The front desk staff is unprofessional at best. You are bearly greeted and no acknowledgement for being a club member....not even a free nottle of water. Had to purchase a bottle for $4.00. Breakfast quality and cleanliness was the poorest I've ever seen. I think from now on we will move to a different location....just disappointed!
Customer avatar
Posted by
onApril 23, 2025
Hi HarrySyr,
We regret to learn that your most recent stay did not align with your expectations. Your feedback regarding our front desk team and breakfast standards is highly regarded, and we are dedicated to enhancing our services as part of our ongoing commitment to excellence. Your valuable input plays a crucial role in our continuous improvement efforts, and we sincerely hope you will consider revisiting us in the future.
-The Staff at Holiday Inn Express Syracuse Airport
0points
0of 0voted this comment as helpful.
 
Welcome to our Ottawa, Canada hotel, near Byward Market. Our hotel puts you within walking distance of all the best attractions in the downtown area. Walk or bike along the sparkling Rideau Canal, shop and dine at the world-famous ByWard Market, and soak in Canadian art at the National Gallery of Canada. When you’re not out exploring Bytown, there’s plenty to enjoy at our beautiful hotel. Enjoy a free, hot breakfast every morning of your stay, or splash and soak in our indoor pool. Stay fit with full access to our 24-hour fitness center equipped with cardio machines, free weights, and yoga balls. Keep your clothes fresh and clean in our self-service laundry room with multiple washers and dryers. When you’re ready to rest and relax, sink into your plush bed with a pillowy duvet and wake up to all your favorite amenities. We look forward to hosting you at our hotel in Ottawa, Canada!
 
Overall3 out of 53 out of 5
Above ground parking for service Truck
By Rob62
I arrived onsite with a Company Van that has a roof rack. It will not fit in the underground parking. I was informed I had to park at a public parking area 3 blocks away. It is not the best area of Ottawa, so I was glad to see the next morning that it had not been broken into or damaged.
Customer avatar
Posted by
onApril 23, 2025
Hi Rob62,
We appreciate you bringing the parking issue to our attention. Ensuring secure and convenient parking, particularly for larger vehicles, is a team effort. Your feedback is a vital piece of the puzzle as we work together to enhance our facilities and services. Thank you for sharing your experience with us.
-The Staff at Holiday Inn Express Downtown Ottawa East
0points
0of 0voted this comment as helpful.
 
Discover unparalleled beauty at the top-rated Holiday Inn Express & Suites Los Alamos Entrada Park, surrounded by sweeping mountain views. Near landmarks like the Los Alamos National Laboratory, Bandelier National Monument, and historic sites like Bathtub Row and Fuller Lodge, we are the perfect base for your New Mexico adventure. Start your day with a free Express Start Breakfast, explore scenic trails on our complimentary bicycles, and soak in stunning sunsets by our outdoor firepit. Host meetings in our event space, workout in our fitness center, take a refreshing dip in our indoor pool, and stay connected with free Wi-Fi. Unwind in spacious rooms and suites with plush bedding and modern amenities. Your New Mexico adventure begins here!
 
Overall5 out of 55 out of 5
Absolutely the best!
By 1abphd from DFW
We really enjoyed our stay at this HIE. The staff were very professional and friendly. Dana answered all our questions and assisted us in planning our activities—we saw so many interesting and beautiful places in the area. The breakfast was good and the facilities were spotless! Will definitely stay here again if in the area.
Customer avatar
Posted by
onApril 23, 2025
Hi 1abphd,
We are truly grateful to hear that you had a wonderful stay and experienced the professional and friendly service provided by our staff. It warms our hearts to learn that our breakfast and cleanliness exceeded your expectations. We can't wait to have you back with us again. Thank you so much for your kind words!
-The Staff at Holiday Inn Express & Suites Los Alamos Entrada Park
0points
0of 0voted this comment as helpful.
 
Between Downtown Atlanta and Buckhead, and across from Emory University Hospital, Crowne Plaza Atlanta - Midtown is perfectly situated for both business and leisure travelers. Close to Fortune 100 companies and popular attractions such as the Georgia Aquarium, Fox Theater, Piedmont Park, World of Coca-Cola, Mercedez-Benz Stadium, State Farm Arena, and College Football Hall of Fame, our hotel offers convenience at every turn. Georgia Tech is just minutes away, making us an excellent choice for students, parents, and alumni. Enjoy modern guestrooms, free Wi-Fi, and a 24-hour Fitness Center. Relax by our outdoor rooftop pool or enjoy a meal at our on-site restaurant and bar. Our prime Midtown location, near Georgia World Congress Center (GWCC), also makes us “the place to meet,” with 31,000 square feet of event space an 17 function rooms, including the breathtaking SKY Room on the 25th floor. Experience authentic Southern hospitality and an unforgettable stay at Crowne Plaza Atlanta - Midtown.
 
Overall1 out of 51 out of 5
No good service
By Anonymous from Fl
I stay there last Friday. Service is so poor. I book the room 1 king and when o checking hotel staff give me two bed . And no towel in room. I asked the front desk for towel he right down room number and say someone bring the towel in room. But no one brings it. Next day morning I talk with about that’s but staff don’t care about that.
Customer avatar
Posted by
onApril 24, 2025
Hello Valued Guest,

Thank you for staying at our Crowne Plaza Atlanta - Midtown. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

Our goal is to let our guests experience a relaxing time with us and I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Let us show you what True Hospitality is all about! As an IHG 2024 Torchbearer Award winner we can provide you with a night of rest & relaxation or somewhere to regroup as you head out to one of the many cultural / sporting events happening in Lakeland. Come and enjoy what Holiday Inn Express & Suites - Lakeland South has to offer. We are at the center of it all. With easy access to I-4 and all main highways in the Lakeland, Winter Haven, & Metro area, we are sure to provide an excellent location for all your needs. Lakeland South will surely welcome you with all the expected amenities that make a great Holiday Inn Express & Suites. From our fresh and exclusive Cinnamon Rolls to our complimentary IHG Rewards wireless internet, we are equipped to accommodate both our business travelers and leisure guests. Within 45 minutes or less, you will find access to some of the world’s biggest and best amusement parks like Walt Disney World, Busch Gardens and Legoland. The Lakeland Downtown area will favor foodies offering a variety of excellent restaurants with al fresco dining, fusion cuisine or food truck rallies. If treasure hunting is more to your liking there are plenty of antique stores to visit and enjoy. Sporting enthusiasts can be part of the many events and competitions held at the Lakeland Center or the Joker Marchant Stadium including the Spring Training season for the Detroit Tigers.
 
Overall1 out of 51 out of 5
Way way way too much fragrance in the entire hotel.
By Tan123 from Florida
Stay away unless you enjoy sleeping while getting suffocated with VERY heavy toxic perfume smells. I have been a member for a while and this must be a new thing that ALL Holiday Inn’s have started to do, but frankly it’s become too annoying for myself and my family. We will no longer stay and support hotels that poison their guests. The second you enter the Holiday Inn you get slapped with a heavy cheap smelling perfume. You enter the room and it’s the same story, even worse, there are absolutely no windows for you to get any fresh air. We did not get any rest as I was swallowing perfume all night long and my husband’s throat was irritated. How can one relax at your hotel when their eyes and throat burn from your “scents” that’s you’re spraying in through the vents?! The manager stated that the level of perfume they spray is “as per their hotel guidelines.” The manager was very polite and helpful, she got us another room, but it smelled just as bad. Nothing the staff can do since this is out of their control. If the head owners read this comment, my questing to you is why would you poison your guests like this? What’s the goal here? It’s not relaxing, it’s not therapeutic and ITS NOT NECESSARY. You’re disrupting everyone’s hormones and health. Shame on you. After leaving the hotel, the scent continued to linger in my nose, throat and entire body for the remainder of the day, anything I drank had a hint of the hotels perfume. Worst stay ever. Definitely don’t recommend.
Customer avatar
Posted by
onApril 24, 2025
Hello Tan123,

Thank you for staying at our Holiday Inn Express & Suites Lakeland South. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Holiday Inn Express and I'm sorry to learn about what happened. I have shared your comments with our hotel management and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Blend work, travel, and culture seamlessly at Crowne Plaza® Milwaukee South, located just off I-94, less than three miles from General Mitchell International Airport and 10 miles from downtown. Stay close to top area attractions like the Milwaukee Art Museum, Grant Park Beach, and the Harley Davidson Museum. Attend major events and music festivals like Milwaukee's Summerfest and the Wisconsin State Fair, minutes from our hotel. Our luxury accommodations are perfect whether you are traveling for business or leisure. Plan events in 22,885 sq. ft. of event space with 11 distinct spaces and a two-hour response guarantee. We offer upscale amenities like a free airport shuttle, an indoor pool, a Fitness Center, a 24-hour Business Center, and Crowne Plaza's Sleep Advantage® Program.
 
Overall2 out of 52 out of 5
Customer service
By Bebo from Milwaukee
They greeted OK lady recognized me as a rewards member
Customer avatar
Posted by
onApril 24, 2025
Hello Bebo,

Thank you for staying at our Crowne Plaza Milwaukee South. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.
Our goal is to let our guests experience a relaxing time with us and I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
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