Welcome to the Holiday Inn of Rockford, IL conveniently located at exit 15 of I-39/90 for all your business and leisure needs while in the Rockford/Belvidere, IL region. We are located near many businesses like General Mills, Collins Aerospace, Ingersoll Cutting Tools, Exelon Byron Nuclear Generating Station and all regional medical facilities/hospitals of MercyHealth, OSF Healthcare/St. Anthony Hospital, UW Health (formerly SwedishAmerican). We are also near many regional sports facilities like the MercyHealth Sportscore Two and One, UW Health Sports Factory, BMO Center, Carlson or Riverview Ice Arenas. Other nearby attractions include Rockford Casino (A Hard Rock Casino Opening Act), Midway Village Museum Center, Anderson Japanese Gardens, Discovery Center/Burpee Museum campus, Coronado Performing Arts Center, Klehm Arboretum. Our complimentary shuttle operates daily to the Rockford International Airport (RFD) 7:30am–10pm based on availability.
Our onsite restaurant serves reasonably priced breakfast daily. Scoreboard Bar & Grille serves lunch and dinner with menu items still including the Hoffman House Friday night fish fry and Saturday’s famous prime rib. We recently remodeled and our guests can now enjoy complimentary WiFi throughout the hotel, parking and access to the largest indoor hotel pool in the city. Our remodeled guestrooms include a microwave, mini-fridge; Keurig coffeemaker, flat screen TV, room darkening shades, comfortable desk with USB ports.
All the front desk staff (check-in and check-out) we're super friendly and helpful. Our room was very clean, comfortable and quiet. We often stay here on our way to visit family in the Midwest, and we've never been disappointed.
Posted byCorporate
onApril 27, 2025
Hi,
We're thrilled to hear that our front desk staff made a positive impression and that you found your room to be clean, comfortable, and quiet. It's always a pleasure to have you stay with us on your travels to visit family. Thank you for your continued support and the fantastic review!
Candlewood Suites Lancaster West.
Come experience the Amish Country or go shopping at some of the best designer outlets. The hotel offers complimentary Wi-Fi to all its guests, along with free parking. The property consists of a heated indoor pool and a general fitness center. We were built in 2017 and offer 85 rooms, each equipped with a full kitchen. This newly constructed hotel has four floors is located close to many destinations. We offer ADA accessible rooms and large suites. The hotel houses a cupboard where complimentary coffee is offered and guests may purchase snacks. Whether it’s a business trip, weekend getaway, or a reunion, we are here for your every need. We are 100% smoke free.
The hotel is located right off of Route 30 and very close to many attractions. We are situated outside of Lancaster City. Guests will find many farmers markets and country charm throughout their stay in the area. Lancaster County has many different types of fairs, shows, and events going on all year long, please feel free to ask our front desk staff for local and current suggestions. We are also close to many large businesses. Some of the major businesses include Armstrong and Lift, located less than two miles away. Lancaster General Hospital is about fifteen minutes from us.
We strive to satisfy all our guests. Please feel free to ask for anything you may need during your stay with us, Candlewood Suites Lancaster West is here for your hospitality.
Reserving a room many days in advance doesn't seem to mean much to this location and perhaps the chain. You cannot count on having your stay requirements met and may want to consider other options. Our needs were ignored and no options provided.
Posted byCorporate
onApril 27, 2025
Hi BasketBallFam,
It's always a pleasure hosting you as one of our members of IHG One Rewards, and thank you for your stay at the Candlewood Suites Lancaster West.
We wanted to make our guests' stay convenient, and I'm sorry to learn about your experiences. Your feedback is valuable to us, so I've shared it with our hotel team to work on future improvements so that every guest has a great experience.
I've also sent you an email to discuss this further. I hope you read it at your most convenient time.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
" Welcome to the new Hotel Indigo Pittsburgh East Liberty, a beautifully restored hotel incorporating the city’s historic culture. Nestled in Pittsburgh's revitalized east neighborhood, guests can easily explore some of the city’s most popular attractions, including the Carnegie Museum of Art, Phipps Conservatory and Botanical Gardens, Frick Art & Historical Center, and Heinz Chapel.
Pittsburgh is also home to several world-renowned medical centers, universities and major corporations, such as Carnegie Mellon University, the University of Pittsburgh, Google, Duolingo, Philips Respironics, the Software Engineering Institute, UPMC Shadyside, and UPMC Children's Hospital of Pittsburgh.
Each of the 135 spacious boutique rooms features complimentary Internet access, USB outlets, plush bedding and spa-inspired showers with Aveda products. Guests can also visit the 24-hour business center for any work-related needs and unwind after a busy day in our casual, yet sophisticated, restaurant and lounge.
"
Had a terrible experience with all staff members. The woman working the morning coffee bar was so rude, my husband and I were personally offended. She made a specialty coffee for a maintenance worker and when we asked for coffee, she was extremely rude saying "people usually go to the other side to order specialty coffee". Obviously we did not know that, we've never been to this state before and the sign said "coffee bar" so we rightly assume coffee can be ordered at that bar. When asking a manager and front desk agent what time check out was, they looked at me very meanly and answered only after doing so. Overall terrible customer service, do not stay here unless you want to be treated badly. I am the front office manager of a hotel in Ohio and if my staff treated guests this way, they would be immediately fired. Not acceptable.
Posted byCorporate
onApril 27, 2025
Hi Ginia5998,
We are thrilled to have you as an IHG One Rewards Diamond Elite member, and we appreciate your recent stay at the Hotel Indigo Pittsburgh East Liberty.
While our hotel strives to provide a distinctive and thoughtful stay experience. I’m truly sorry to learn of the situation you faced during your stay. Your feedback has been shared with our hotel team to help us make the necessary improvements, and also sent you an email to discuss your experience further.
We look forward to having the opportunity to restore your confidence in our hotel.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
InterContinental Indianapolis brings refined luxury, timeless style and famed Hoosier hospitality to downtown. Savor culinary delights with afternoon tea at Serliana, and enjoy prime fare inside the swanky Hyde Park Steakhouse. Upstairs, Astrea Rooftop Bar hosts nightcaps, private dining and dazzling views of Monument Circle. Our landmarked hotel is conveniently located near Indiana’s State House and the Convention Center.
Great service, comfortable, clean, good location, exceed my expectations.
BySoccanumafromIndianapolis, IN
It was my husband’s and I anniversary and we wanted to do something different, we decided to get a romantic getaway and when looking for places to stay, this hotel caught my eye immediately, the design, location and restaurant was perfect for our special day. The room was clean, comfortable, great interior, lighting, everything exceeded my expectations, great price and excellent service. The restaurant was good and perfect for pictures very aesthetically pleasing. Would definitely come back, and recommend to my friends and family.
Posted byCorporate
onApril 28, 2025
Hi,
We're thrilled to hear that your anniversary getaway was a success and that our hotel met your expectations. It's wonderful to know that you enjoyed the design, location, and restaurant. We're also glad that you found the room to your liking and our service excellent. We look forward to welcoming you back and appreciate your recommendations. Thank you for your positive feedback!
Welcome to our Laguna Hills hotel! Our boutique getaway puts you near the best of Orange County, whether you're in town for business or leisure—or both. Wade in the sparkling waters at Laguna Beach, delight in timeless characters and thrilling rides at Disneyland and wander the streets of charming San Juan Capistrano—all an easy drive from our hotel. Top tech startups like Acorns, EndPoint, and CrowdStrike have headquarters near us, and major healthcare facilities like Mission Hospital and MemorialCare Saddleback Medical Center are nearby too, making us an ideal choice for those visiting patients or attending medical appointments. We also offer convenient access to other healthcare providers in the area, including Hoag and Kaiser Permanente.
When you're not busy working or exploring Orange County, there's a lot to love at our hotel. Savor a delicious breakfast at The Hills Café or share drinks with friends at Emerald Lounge, both located right here on our property. Relax outdoors in our pool and jacuzzi. Host an event or meeting at one of our nine event venues in Laguna Hills. We have 11,000 total square feet of space for you to gather and a team to help make your event effortless. You'll find all your favorite comforts in your room, from Barista Lavazza espresso machines to plush pillowtop mattresses with luxury bedding, topped off with décor that reflects our Laguna Hills neighborhood. We look forward to seeing you at our hotel in Laguna Hills, California!
Everything about this place was fantastic. The space was clean and decorated very nicely. Staff was super helpful and nice. The GM was also the biggest help for all of our needs regarding our room block for our wedding guests. Would recommend this place to everyone!
Posted byCorporate
onApril 28, 2025
Hi Cece,
We're thrilled to hear that you had a fantastic experience with us and found our staff to be helpful. It's great to know that our GM was able to assist with your wedding guests' needs. Your recommendation means a lot to us. Thank you for your positive feedback!
Welcome to voco Moab, where adventure meets comfort in the heart of Utah’s red rock country. Surrounded by breathtaking landscapes, our hotel is just minutes from Arches National Park and Canyonlands National Park, making it the perfect base for exploring towering arches, scenic trails, and rugged desert terrain. Whether you’re setting out for a sunrise hike, tackling the Slickrock Bike Trail, or venturing on a 4x4 off-road tour, the beauty of Moab is at your doorstep.
After a day of adventure, return to a space designed for relaxation. Unwind in thoughtfully styled rooms with plush bedding, La Colombe coffee makers, and scenic mountain views. Start your morning with a satisfying hot breakfast before heading out, and look forward to exciting new dining options coming soon. Our friendly team is always on hand to offer recommendations and ensure your stay feels effortlessly comfortable. Stay connected with free Wi-Fi, or take a soothing dip in our indoor pool and hot tub, open year-round. With premium amenities, a 24/7 fitness center, and indoor bike storage, voco Moab is your perfect retreat between adventures.
If I remember correctly, there was no grab bar in the shower/tub. My only major concern .
Posted byCorporate
onApril 28, 2025
Hi,
We appreciate your feedback and your safety is our top priority. We've noted your concern about the absence of a grab bar in the shower/tub. Your input will be considered as we continually strive to improve our facilities. Thank you for your review.
Welcome to the Holiday Inn Express Cleveland Downtown! Take a step back in time in our 19th century historic Guardian Bank Building built in 1896. We feature the largest standard guest rooms in Cleveland with every room being 450 sqft or larger, free Wi-Fi, free Express Start hot breakfast, guest lounge with pool table, arcade games and 24-hour Fitness Center. Enjoy the modern amenities at our downtown Cleveland hotel located in Cleveland's financial district between E. 9th St. and E. 6th St. on Euclid Avenue. We are conveniently located two blocks from Cleveland Cliff's, five blocks from Sherwin Williams and PNC is just next door.
Holiday Inn Express Cleveland Downtown is just a short distance of many attractions including: Rocket Arena, Huntington Bank Stadium, Progressive Field, Jack Casino, The Rock and Roll Hall of Fame, Huntington Convention Center of Cleveland, Playhouse Square, and Cleveland State University. The Holiday Inn Express Cleveland Downtown is a five-minute walk from the famous East 4th Street, which features a variety of restaurants, shopping, and entertainment including Iron Chef Michael Symon's Mabel's BBQ, Butcher and Brewer, Blue Agave and the always-rockin' House of Blues.
The architecture of the building and height of the ceiling in our room was impressive. The front desk staff was friendly. We were disappointed to find the jet tub in our room not functional and the breakfast bar was very unimpressive. Not much was stocked and the staff member working the breakfast area was being unprofessional. Parking was not ideal. They offer valet or there is self parking a short walk away.
Posted byCorporate
onApril 28, 2025
Hi Rileytwp,
We value you as an IHG One Rewards member, and we appreciate your stay at the Holiday Inn Express Cleveland Downtown.
Our hotel aims to be consistent in providing a comfortable stay, and I'm sorry that's not the case this time. Your feedback is greatly appreciated, and I have conveyed your comments to our hotel team to ensure we enhance the quality of service for your next stay and all our guests.
We are grateful for the chance to be part of your stay.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
The Staybridge Suites Nashville-Franklin is one of the newest hotels in the heart of Franklin 15 miles south of downtown Nashville. Our 100% all-suite hotel with full kitchens just off I-65 allows you ease of travel coming from downtown Nashville and Nashville International airport. Staybridge Suites Nashville Franklin is situated on one of the newest hottest corners in Franklin at the new McEwen Northside development one block from Whole Foods. Fine dining is available at Perry's steak house and North Italia restaurants, as well as your favorite burger or milk shake at Shake Shack. Just Love Coffee, TIff's Treats, Jeni's Ice Cream, and Vintage Vine two story wine bar, along with friendly outdoor space are all within walking distance of the Hotel. Franklin combines both historic charms dating back to the 1700's and modern amenities where several headquarters Like Nissan, Mitsubishi, Schneider Electric, and Mars have made it their home, all just steps from the Hotel. This ideal location allows you to explore historic and charming downtown Franklin where you'll find southern charm abounding with quaint streets lined with one of a kind restaurants and shops. You might even run into a famous Country Music person as many have made it their home. You'll love all that Staybridge Suites Nashville-Franklin has to offer you.
Used to be better when I'd come down for business. No more waters on check in, they never seem to know what's going on now, it's frustrating getting off an all-day flight and someone is fumbling around and doesn't know we paid already, how to make a room key, etc.. They cleaned our room once during the 4 night stay, I had to get more towels because they were not cleaning the room. We got charged more on Saturday night even though I booked 4 months in advance.
Probably going to look somewhere else from now on. I want to stay with a hotel that values customer service as much as I do in my business.
Posted byCorporate
onApril 28, 2025
Hi Thegravygrabber,
Thank you for your stay with us at Staybridge Suites Nashville Franklin. We appreciate your business and Silver Elite membership with IHG One Rewards. Our goal is to provide you with a comfortable and homelike travel experience. I am sorry we missed making your stay seamless.
We make an effort to ensure that relevant departments address the issues highlighted. I've communicated your feedback with our hotel management and sent you an email to discuss this further.
Pleasure once again to host your visit. We look forward to sharing a more positive experience on your next stay.
All the best,
Alice P Case Manager IHG Hotels & Resorts Service
Hotel in Camas-Vancouver, WA near Major Business Parks, Tech Center Dr area, Dining and Shopping
Welcome to a Pet Friendly Holiday Inn Express & Suites Camas-Vancouver, Washington. Conveniently located just north of the Portland International Airport (PDX) and less than 1 mile from Hewlett Packard, Peace Health, Banfield Animal Hospital, and Fisher Investments. With easy access off Interstate 205 and State Route 14, the Holiday Inn Express & Suites Camas-Vancouver puts you right in the heart of Vancouver's fast growing east side.
Known as a gateway city to the Columbia River Gorge. The Camas / Vancouver area is a great hub for a number of northwest activities and day trips to include Harmony Sports Complex, Fort Vancouver, Mt. St Helen's, Multnomah Falls, Columbia River Gorge Wine Tasting, and the Oregon Coast.
Our accommodations also offer free Wi-Fi, parking and hot buffet style breakfast . Maintain your workout routine at our 24-hour fitness center or go for a swim in our indoor pool. Each room is equipped with a microwave, mini-refrigerator, coffee maker, flat panel TV, multiple power and charging outlets, black-out shades, hair dryer, iron and ironing board. Other features of our hotel include easy access and walking distance to a number of local eateries and boutique shopping, and an easy to find location near the Columbia Tech Center.
I was disappointed that I wasn’t recognized as a member. Got no directions to the elevator and felt I was inconveniencing the front desk staff.
Posted byCorporate
onApril 28, 2025
Hi YAKBOY,
Thank you for being a loyal IHG One Rewards Silver Elite member. We appreciate you choosing the Holiday Inn Express Camas- Vancouver for your recent stay.
Our goal is to provide a comfortable and restorative environment, and I'm sorry to hear that your experience didn’t reflect that. Your insights are important to us, and I have shared your feedback with our hotel management to consider for enhancements.
We deeply appreciate your trust in us and hope to have another chance to serve you better in the future.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
Downtown Niagara Falls Hotel is the perfect location to walk to all the attractions!
Welcome to the Holiday Inn Niagara Falls State Park Entry! Our hotel is conveniently located on the New York, United States and Ontario, Canada border. Steps away from the State Park Entrance, you can walk to the brink of Niagara Falls in 10 minutes! Whether you're traveling with family for leisure or for business, our full-service location has all the amenities to exceed your expectations.
Enjoy free high-speed Wi-Fi, 24-hour Fitness Center, and Business Center with complimentary printing. Relax in our indoor heated pool! Elite IHG One Rewards members get exclusive access to our membership lounge. Our loyal members can enjoy refreshments and a private location to relax. Paid parking available on site.
Our restaurant is the Anchor Bar, Home of the Original Buffalo Wing! Come experience the original Buffalo Chicken Wing recipe invented in 1964. We serve breakfast, lunch, and dinner. We also have a full-service bar available.
Our hotel is located steps away from the brink of Niagara Falls! You may also walk to several popular attractions:
Maid of the Mist
Cave of the Winds
Niagara Falls State Park
Niagara Falls Convention Center
Seneca Niagara Casino
The Buffalo International Airport (BUF) is located 25mi away, and The Niagara Falls International Airport (IAG) is located 8mi away.
We came for Niagara Falls and this hotel was within walking distance. A member of our party has trouble walking and he was still able to make the short trek. We had some minor issues with the room but hopefully after having let them know about the issues they will be resolved for the next person. Anchor Bar was nice and food was great!
Posted byCorporate
onApril 28, 2025
Hi Brandonw747,
Thank you for staying at the Holiday Inn Niagara Falls State Park Entry. We appreciate you as an IHG One Rewards Platinum Elite member.
While our hotel is celebrated for its modern and well-maintained facilities, I am sorry that we missed the mark this time. I have shared your comments with our hotel team, and I am confident they will use them for future improvements.
We hope to be your reliable choice in the future.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service