Candlewood Suites Lexington Medical District
A beautiful Extended Stay hotel in the heart of Lexington, KY University/Medical District.
Discover the Candlewood Suites Lexington Medical District. Our premier location makes our hotel an ideal choice for your stay. We offer cozy apartment-like hotel rooms and suites within 1 mile of the University of Kentucky and the Medical District. Whether visiting for business or leisure, our central location is ideal for visiting all major attractions in Bluegrass Country including Keeneland (4 miles), Central Bank Center, Rupp Arena (1 mile), Kroger Field (1 mile) and the surrounding bourbon distilleries.
Relax and grill in the gazebo which offers indoor and outdoor seating. Stay connected with free high-speed Wi-Fi. Enjoy our modern amenities which include spacious suites with fully equipped kitchens, flexible workstations, Candlewood Gym, and free laundry facilities. The Candlewood Cupboard allows guests to stock up on a variety of breakfast items, beverages, snacks, frozen entrées and more. Forget something? Visit our Lending Locker where guests enjoy complimentary use of common household items such as a George Foreman Grill or even board games.
Meet in style in our 750 sq. ft. Lexington Room, which can accommodate 30 people.
The room was really nice except: I slept in the reclining chair because the carpet in the bedroom smelled HORRIBLE. I spoke with the front desk to see if I could move rooms, but the hotel was full. The representative gave me some Fabreeze spray, to which I sprayed the carpet heavily, but that worked for a few moments. So, unfortunately, I had to endure being extremely uncomfortable. The smell was so bad that I took the blanket and went to sleep in the recliner. The guests over me were extremely heavy walkers all night. Needless to say I was tired Sunday morning. Also, the bedroom television had someone else's account on the screen. The front desk attempted to reset the TV, but to no avail. The next morning displayed a charged for the evening I stayed there. The morning staff promised to issue me some points for my great inconvenience, but I haven't received anything yet.
Posted byCorporate
onMay 10, 2025
Hello Jisidore,
I welcome your thoughts, and we are grateful you chose to stay at our Candlewood Suites Lexington - Medical District, where you have space to settle in. We value you as an IHG® One Rewards Gold Elite member and your loyalty to our brands since 2022.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P Case Manager IHG Hotels & Resorts Service
Our Pell City Hotel's Service Will Rev Your Engine. Fans looking for hotels near Talladega, AL or Birmingham and Barber Motorsports need look no further than Holiday Inn Express® Hotel & Suites Pell City. As the newest hotel in Pell City, we're the best choice when you're heading to Talladega Speedway or scenic Logan Martin Lake. Your Alabama vacation begins here at our Pell City hotel's location near Talladega. You can visit the International Motorsports Hall of Fame & Museum and an adrenaline-fueled race or the Barber Motorsports Park & Museum. Our location off I-20 is right between Anniston and Oxford and Birmingham. Logan Martin Lake is bass fishing heaven with scenic vistas and a 275-mile shoreline. Business guests love our Pell City hotel's great location that puts them close to Honda the Harley Davidson Testing facility and regional medical centers. You can meet with clients in our meeting room, or prepare your notes in a 24 hour private business center or your room with free high-speed Internet access. Other hotels near Talladega, AL can't match our unique combination of amenities that include a free breakfast buffet, wireless Internet access, upgraded rooms, and crisp new bedding. You can catch a few rays on the sundeck or swim in our sparkling, outdoor pool. No matter what brings you to Pell City, you'll find no other hotels near Birmingham or Talladega that can beat our value when you "Stay Real" in Pell City, AL hotel.
Unfortunately, this was not a great stay. Room was not very clean and bathroom was on the verge of unacceptable. Shower needs a remodel for sure. If I was staying more than one night I would have asked for a refund for the remaining nights. Shower did not have hot water. Only two towels were provided for a room booked for 3 people. When I asked for an additional towel I was told by the front desk that they did not have any? Interesting response to say the least. Door's did not shut and lock properly. Breakfast was not staffed and refilled as needed. Unless you are desperate for a room I would choose to stay elsewhere.
Posted byCorporate
onMay 10, 2025
Hello RyanG,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Pell City, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P Case Manager IHG Hotels & Resorts Service
A hotel near Birminghams Star City, with free parking and breakfast included. Holiday Inn Express® Birmingham - Star City hotel is just off the M6 motorway at Junction 6 and is a 10-minute drive from the city centre. Alternatively, leave your car in the hotels complimentary car park and hop on a bus into town from tright by the hotel. A short drive away, Aston Station offers local train services. Birmingham Airport (BHX) is a 25-minute drive from the hotel. Business guests can host events for up to 40 people in our five flexible and fully equipped conference rooms. A short walk from the hotel, StarCity entertainment centre houses a multi-screen cinema, bowling alley and indoor mini golf. A quick drive away, you can browse high-street shops at the Bullring retail complex. Twenty minutes by car takes you to the varied exhibition and event programme at the National Exhibition Centre or the rides and attractions at Drayton Manor amusement park. At this hotel you can enjoy Free Wi-Fi throughout and complimentary on-site parking. Set yourself up for the day with our inclusive Express Start™ Breakfast buffet, featuring scrambled eggs, sausages and continental items. In the evening, relax in the lounge bar over a chilled glass of wine with friends, or if you're feeling peckish, order a bite to eat from the snack menu.
On arrival the ladies in reception welcomed us and organised a taxi for us. Too early to check in we went out for the day. We checked in at 6 ish quickly went to our room left our belongings and went to enjoy our evening. On returning we went to bed and realised it wobbled. We went to sleep but that was short lived as every time one of us moved the bed moved like a seesaw, I went to turn the bed sidelight on and my finger went into a hole touching wires where the usb charger should be. All we wanted was some sleep so tried to stay as still as possible throughout the night. Some sleep had but not a good night. In the morning at breakfast we asked a staff member about gluten free bread, she pointed to the breads and said all we have . We found the gluten free bread and cereal ourselves. Staff knowledge very bad. Spoke with manager who said we would receive an email with a half price stay next time we use them. This has never been received !!! Unsafe building, unknowledgeable staff and staff not professional. Will. Ever stay at this venue again.
Posted byCorporate
onMay 10, 2025
Hello Manda,
We appreciate your stay at the Holiday Inn Express Birmingham - Star City. Thank you for being one of our valued members of IHG One Rewards.
We strive to provide seamless and efficient service to ensure your stay is stress-free. I apologize for what occurred and want to assure you that we are reviewing our processes to improve our service's efficiency. I shared your feedback with the hotel management. I have faith in their resolution to provide superior service.
I sent you an email to talk about this more. I hope you read it when you get the chance.
If you're looking for unforgettable Somerset, Kentucky hotels, look no further than this Holiday Inn Express® hotel. We're located off US 27 and surrounded by a variety of attractions. You can only improve your next vacation in Somerset by lodging with us. You can find loads of attractions in Somerset. The suites and rooms at our hotel are the perfect launching point for your vacation. Some of the nearby draws include Big South Fork Scenic Railway, Lake Cumberland State Park, Master Musicians Festival, Mill Springs Battlefield Museum, Renfro Valley and Somernites Cruise. Business travelers can enjoy the wide variety of companies in and around Somerset. Lodging at our hotel gives visitors easy access to businesses like General Electric and Toyotetsu America. Our state-of-the-art Business Center and our spacious meeting room are just two of the perks of our hotel. Whether business or pleasure brings you to Somerset, Kentucky, our hotel's choice amenities can keep you coming back. Some of our features include free high-speed, wireless Internet access, laundry facilities, a state-of-the-art Fitness Center and a heated, indoor pool. We encourage you to join us every morning for a fulfilling meal from our Express Start hot breakfast bar that boasts our world famous, signature cinna Buns rolls, eggs, bacon, cereals, juice, milk and our 100% Arabica bean, Smart Roast coffee. We do not rent to locals in surrounding counties.
Had to visit front desk, one person, to check in and out, no online feature. Location, room, staff, value, all very good. One elevator.
Posted byCorporate
onMay 10, 2025
Hello DavwW,
Thank you for staying at the Holiday Inn Express & Suites Somerset Central. We appreciate you being one of our valued members of IHG One Rewards.
Our goal is to leave our guests with irresistible smiles during their stay, so I am sorry to hear about your recent experience. We are happy that the location of the property, your room, the hotel staff, and the value of the price left a great impression and made your stay comfortable. Your comments have been forwarded to hotel management and will help us enhance our service.
We would be delighted to host you again when you return to the area.
The tallest building on the West Coast is also the most remarkable luxury hotel in Los Angeles. A high-speed elevator will whisk you to our 70th-floor lobby where you'll be welcomed by the city's most spectacular view. Stay at InterContinental Los Angeles Downtown and enjoy the rooftop pool, world-class fitness center, and acclaimed farm-to-fork California dining. With easy access to essential Downtown Los Angeles attractions, it's the perfect vantage point for a memorable visit. Welcome up.
A beautiful hotel great night sleep beautiful rooms and views of the city. Graveyard Staff Morning Staff not on the same level of service much needed improvement in serving breakfast and providing better bellman service, better communication between concierge and bellman never showed up on time & valet they had 1/2 an hour to have vehicle ready total fail than Valet told me to go upstairs for my vehicle which, i denied because I had luggage I had to tell him to bring it down to the garage.
Posted byCorporate
onMay 10, 2025
Hello SDFabulousLA,
Thank you for choosing to stay at the InterContinental Los Angeles Downtown. We appreciate you being one of our valued members of IHG One Rewards.
Our goal is to leave our guests with irresistible smiles during their stay, so I am sorry to hear about your recent experience. We are happy that you found the hotel beautiful, had a great night's sleep, and your room was nice. The view of the city left a great impression and made your stay comfortable. Your comments have been forwarded to hotel management and will help us enhance our service.
We would be delighted to host you again when you return to the area.
Welcome to the Candlewood Suites Eagan Airport South – Mall Area. Make yourself at home in one of the 89 air-conditioned rooms featuring full kitchens, cookware, utensils, full size refrigerator, microwave, and flat screen TV. Offering a complimentary laundry facility, onsite WI-FI and pet friendly rooms. 1 and 2 Bedroom Suites have separate bedrooms, bathrooms, and pull-out sleeper sofas. Whether you're here for business or leisure, take a refreshing splash in our heated indoor pool and hot tub, check out our state of the art fitness center, and stay connected at our 24 7 business center.
We are just 10 miles south of the Minneapolis St. Paul International Airport (MSP). We have 3 grocery stores and many restaurants within walking distance. Visitors ready to enjoy the area will love how close we are to the best things to do in the Twin Cities, including being 2.5 miles from the Twin Cities Premium Outlets, 4 miles from the Minnesota Zoo, 6 miles south of the Mall of America and 8 miles from the Twin Cities. Orthopedics Performance Center, headquarters and training facility of the Minnesota Vikings.
For a fun day, more than 100 outlet stores including Ann Taylor, Carter’s, Coach, Kate Spade and Nike offer 25% or more off retail. Finish your day with a delicious dinner at Doolittle’s Woodfire Grill or try many of the other options in the area, located within 1 mile from our hotel in Eagan MN.
Bugs in room. Stiff and stained carpet. Uncomfortable beds. Clogged shower drain.
Posted byCorporate
onMay 10, 2025
Hello Dc2323,
Our hotel aims to be a great place to rest and recharge. I am sorry to learn about what happened during your visit. I alerted our hotel management about this and will take action to improve areas that need additional attention.
We appreciate your stay at our Candlewood Suites Eagan Airport South - Mall Area. Thank you for being one of our valued members of IHG One Rewards.
We look forward to providing you with a better experience in the future.
Set near Downtown Paducah, our extended stay Hotel features an apartment like style with an outdoor gazebo, fitness center, complimentary Wi-Fi, and guest laundry room. Out at the gazebo we have grills for guest to use at their pleasure and inside we have the Candlewood Cupboard for a variety of food, beverage, and personal items.
Being located right off I/24 gives our guests the opportunity to explore the many restaurants and stores the town has to offer. This also puts us within a short distance from the Barkley Regional Airport (PAH), Dippin’ Dots Headquarters, RelaDyne, Paducah-McCracken County Riverport, Lourdes Hospital, and Western Baptist Hospital . Travelers enjoy exploring the AQS National Quilt Museum and the Paducah Lower Town Arts District .
Whether you’re in town for the AQS QuiltWeek, travelling with family, or for business, our team’s personalized service will make you feel right at home.
The hotel screwed up my reservation in March. When I arrived in April, they had jacked up my room rate. The night clerk said the day manager could adjust it; the day manager is worthless and said her manager could adjust it (in 6-8 weeks), and ihg rewards desk claims to have no control or input. For an industry based on customer service, this is a dismal failure.
Posted byCorporate
onMay 10, 2025
Hi Matthew24,
Thank you for being one of our valued IHG® One Rewards members and for choosing to stay at the Candlewood Suites Paducah.
We aim to contribute thoughtful touches throughout our guests' journey, and I'm sorry to hear about what happened. We're committed to listening and adapting to your needs, so I shared your comments with our hotel management for service improvement. One of my colleagues sent you a private message to discuss this further, and I hope you can have a chance to read it at your convenience.
We'd be delighted to welcome you back for your next visit.
Best regards,
Dhalzin D. Case Manager IHG Hotels & Resorts Service
Welcome to Our Newly Renovated In 2020 Holiday Inn Express & Suites® Hotel in Chesapeake, Virginia Our hotel is situated in the South Hampton Roads area and provides easy access to a variety of nearby Chesapeake attractions. Less than a mile away is the Chesapeake Square Mall. Only 10 minutes to Norfolk Naval Shipyard and Portsmouth Pavilion. Hampton Coliseum is 15 miles. You can enjoy an assortment of great activities during your stay in Chesapeake, VA. Our hotel's location allows for easy access to various points of interest, including the Great Dismal Swamp National Wildlife Refuge, Portlock Galleries at SoNo and the Chesapeake Arboretum. Other Virginia highlights near our hotel include Norfolk, Portsmouth and Suffolk. Looking for corporate lodging options near Chesapeake, VA? Our hotel's practical amenities and convenient location make it the perfect choice. We're just minutes from many businesses and bases, including Cavalier Industrial Park, General Dynamics, Lockheed Martin, US Joint forces Command and Naval Station Norfolk. You can also enjoy our hotel's business center and meeting facilities during your stay.. Our hotel is ready to satisfy your needs, whether you're staying on business or leisure. The complimentary high-speed internet access keeps you connected. Enjoy free breakfast - try our signature cinnamon rolls at the Express Start breakfast bar served daily. Holiday Inn Express® hotel.
Booked a room for the weekend for my daughter travel sport a double queen. Checked into a room which was completely unsanitary, (photos as well). I was told the room should have been cleaned and they don’t know what happen. I was told they were completely sold out and the front desk person had to call a manager and had my family waiting in the lobby for close to an hour. Was provided a one bed room for myself and 3 other family member’s. That room was out of service, floor damp and the this bed also had stains on it as well, no clean linen. I attempted Friday through Monday to speak with someone from management and was continuously told they would be in the next day from 11-4, I called each day during those times and they were not in. I informed them that i needed to speak to someone asap as the stay was not what we booked and the lake of proper sleeping arrangements cause pain and re activated my husband back injury who is a veteran. I requested a refund due to the lack of respect, not being accommodated in any way along with not being able to speak with the manager to get this issue resolved. This booking was with a travel sport team and our team blocked off 25 rooms months in advance. Lastly on Sunday around 7:30 someone entered our room with a keycard while we were in the bed. I went to the front desk yet again and the front desk seemed not to care and completely showed not desire to figure it out.
Posted byCorporate
onMay 10, 2025
Hi Kenya,
We appreciate you taking the time to leave an honest review.
We aim for a perfect retreat at our hotel, where comfort meets convenience, and I'm sorry to hear about your experience. I shared your feedback with our hotel management to improve guest satisfaction. I sent you a private message to discuss this further, and I hope you can have a chance to read it at your convenience.
Again, thank you for choosing to stay at the Holiday Inn Express & Suites Chesapeake and for being one of our IHG® One Rewards members.
We'd be delighted to welcome you back for your next visit.
Regards,
Dhalzin D. Case Manager IHG Hotels & Resorts Service
Champaign Hotel's Location Ideal for Fighting Illini Fans. Minutes from the University of Illinois, the Candlewood Suites® Champaign Urbana University Area hotel offers pet friendly extended stay accommodations and the highest quality service.
Our all-suite property is located near the intersection of I-74 and I-57, making travel quick and easy for our guests.
Business travelers can make the most of their trip with great amenities such as free Wi-Fi access, generous work areas and a Business Center. Our convenient location in Champaign, IL, is nearby companies such as Kraft Foods, Dart Solo Cup, OSF Medical Center and Carle Hospital.
Visiting the University of Illinois campus is just one of the many things you can do while in Champaign, IL. We recommend browsing your favorite retailers at nearby Market Place Mall. And, if you're of-age, be sure to visit the Alto Vineyards tasting room and retail wine shop.
Whatever the reason for your trip to Champaign, IL, our hotel amenities are sure to meet your needs. The 24-hour Fitness Center lets you work out any time of day. When you're hungry, grab a snack or frozen meal from the Candlewood Cupboard. Our guests also enjoy the free guest laundry facilities, a free movie lending library and an outdoor grilling area. We look forward to welcoming you soon!
AC didn’t work. Staff did not offer to move me to a different room.
Posted byCorporate
onMay 10, 2025
Hi Jen12345,
Thank you for choosing to stay at the Candlewood Suites Champaign-Urbana University Area and for being a valued IHG® One Rewards member.
We aim for our guests to unwind and recharge in our serene and peaceful environment, and I'm sorry to hear about your experience. Your satisfaction is our top priority, and we're committed to listening and adapting to your needs. I've sent a separate email to discuss this further, and I hope you can look it over when you have time.
We’re excited for your next stay with us.
Kind regards,
Dhalzin D. Case Manager IHG Hotels & Resorts Service
Experience Galveston's Premier Beachfront Destination Welcome to your personal island paradise, the Holiday Inn® Resort Galveston On the Beach. Located on the Gulf of Mexico, and an integral part of San Luis Resort Spa & Conference Center, this hotel provides genuine, attentive service and all the extras patrons need for a terrific trip to Galveston. Those seeking hotels on the beach for vacations or business ventures have found their match! You will find yourself only steps away from the island's famous Pleasure Pier and moments away from The Strand; Moody Gardens, and the Galveston Harbor. Corporate travelers looking for a beachfront hotel in Galveston, Texas, here is your home away from home. There is event space on site to accommodate retreats or conferences of up to 200. Sales professionals are available to ensure smooth logistics. Catering is available and free Wi-Fi access is provided. So, start planning your escape to Galveston, TX today. Our hotel's amenities help make your experience a memorable one. The pristine Gulf Coast awaits you!
Inform customers about the construction in advance and let the customer decide if they still want to stay! Also, manage your parking better. The hotel allows customers visiting the bar downstairs to take all of the available parking. Make sure you have designated areas for the customers that are staying in the hotel. I was told to park around the corner at another hotel until the bar closed. Big inconvenience!
OAN: the staff was great! I will give them their flowers!
Posted byCorporate
onMay 10, 2025
Hi BigBayB,
Thank you for being one of our IHG® One Rewards Diamond Elite members and for choosing to stay at the Holiday Inn Resort Galveston-On The Beach.
We aim to have a global reputation for service to our guests, and I'm sorry to hear about what happened. Our team is passionate about providing the highest quality service, and your feedback will help us achieve that, so I shared it with our hotel management so that we can improve and deliver exceptional hospitality.
We look forward to welcoming you back soon.
Yours in hospitality,
Dhalzin D. Case Manager IHG Hotels & Resorts Service