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- Review count2
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- First review24 September 2022
- Last review11 March 2025
- Featured reviews0
- Average rating3
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Minster fan's Reviews
At voco® Winchester Hotel & Spa, guests are invited to experience a modern haven, designed with a focus on both style and comfort. Our thoughtfully crafted spaces combine contemporary design elements with inviting amenities, ensuring a distinctive and enjoyable stay. Located near the historic and picturesque city of Winchester, voco® Winchester Hotel & Spa is located on the edge of the beautiful South Downs National Park and within five minutes from the city centre. We are also only 3 miles away from the M3 making us the ideal venue for conferences, events, weddings and more. Enjoy a range of complimentary perks during your stay, including free parking and Wi-Fi.
The hotel features 131 guest rooms and suites that blend classic charm with thoughtful amenities. Guests can enjoy luxurious bedding, beautiful amenities, and flat-screen televisions. After a busy day of meetings or exploring the local area, guests can unwind in our lounge or rejuvenate in our ANA Spa.
Whether you're traveling for business or leisure, voco® Winchester Hotel & Spa offers an environment that prioritizes relaxation and rejuvenation, making it an ideal choice for your next visit.
Overall Experience
4.0
/
5
Excellent service and comfortable room
Yes, I recommend this property.
We have enjoyed staying in this hotel on many occasions and each time and this latest stay is no exception. We particularly enjoy the friendliness of the staff, the comfort of the room (although this time the room 334 smelt musty).
The one downside was the arrangement for breakfast. This has changed somewhat over the years and we feel that the present system does not meet our needs. The food on offer is excellent but all we require for breakfast normally is cereal, toast, coffee and, possibly, a bit of fruit. The only option available is therefore the continental breakfast at a cost of £16.95 per person which is excessive for what we want.
To deny the use of the coffee machine if you choose one of the a la carte items seems mean!
A more flexible system need to be found that offers value for money.
The one downside was the arrangement for breakfast. This has changed somewhat over the years and we feel that the present system does not meet our needs. The food on offer is excellent but all we require for breakfast normally is cereal, toast, coffee and, possibly, a bit of fruit. The only option available is therefore the continental breakfast at a cost of £16.95 per person which is excessive for what we want.
To deny the use of the coffee machine if you choose one of the a la carte items seems mean!
A more flexible system need to be found that offers value for money.
Check Out Date:2025-03-05
Reason for visit:Visiting elderly sister
ProsLocation, Recognition for IHG® Rewards Club Members, Sleep Quality, friendly and helpful staff
Consbreakfast arrangements
Staff and service
5.0
/
5
Room and comfort
4.0
/
5
Value
4.0
/
5
Room cleanliness
4.0
/
5
Sleep quality
4.0
/
5
Eating and drinking
3.0
/
5
Memorable experience
4.0
/
5
Genuine warm welcome
5.0
/
5
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ByMinster fan
fromNorwich
fromNorwich
Age:65 or Older
Traveler type:Leisure
Holiday Inn® York offers the perfect blend of comfort and convenience, situated less than two miles from the vibrant city centre and right next to York Racecourse, with complimentary on-site parking. With easy access to the A64 and M1, you’re just a short, 10-minute drive from iconic landmarks like Clifford’s Tower.
For an unforgettable experience, immerse yourself in York’s rich history at the York Dungeon’s thrilling live shows, only seven minutes away. History buffs will also enjoy Barley Hall, where you can step back in time and admire the detailed costumes from The Tudors and The Six Wives of Henry VIII. For those who crave outdoor adventure, the stunning Howardian Hills are just a 40-minute drive away, offering beautiful walking trails and breathtaking scenery.
Business travellers are well catered for, with three modern meeting rooms equipped with free Wi-Fi, flexible layouts, and custom catering options. In the Open Lobby, you can savour a variety of meals throughout the day, unwind with a Starbucks coffee while catching up on the latest sports events, or simply bask in the inviting atmosphere.
Overall Experience
2.0
/
5
Disappointing compared with previous IHG stays
Staff were extremely obliging and helpful but it was clear that they were under huge pressure because, particularly for the first night, the hotel was understaffed for the number of guests.
I discovered that there was a rubberised/plastic mattress protector on the bed. As I am allergic to these I requested it to be changed. This was done very quickly but as the protector was being changed I noticed that the mattress was very badly stained - not very welcoming!
Breakfast on the first morning can only be described as mayhem. A coach party had been accommodated over night and we arrived in the restaurant to find that no tables were available with debris on every table. No plates were available nor mugs and the very limited staff did their best but were rushed off their feet, unable to cope with clearing tables and providing the necessary service. This meant that they were the subject of some very vocal complaints. Under the circumstances they did the best they could but the hotel was clearly not prepared to properly serve the number of guests resident and I felt sorry for the staff who were subjected to this mayhem.
Breakfast on the second morning was fine.
I discovered that there was a rubberised/plastic mattress protector on the bed. As I am allergic to these I requested it to be changed. This was done very quickly but as the protector was being changed I noticed that the mattress was very badly stained - not very welcoming!
Breakfast on the first morning can only be described as mayhem. A coach party had been accommodated over night and we arrived in the restaurant to find that no tables were available with debris on every table. No plates were available nor mugs and the very limited staff did their best but were rushed off their feet, unable to cope with clearing tables and providing the necessary service. This meant that they were the subject of some very vocal complaints. Under the circumstances they did the best they could but the hotel was clearly not prepared to properly serve the number of guests resident and I felt sorry for the staff who were subjected to this mayhem.
Breakfast on the second morning was fine.
Check Out Date:2022-09-19
Reason for visit:Weekend break
Next destination:Winchester
ProsLocation, Recognition for IHG® Rewards Club Members, staff attitude
ConsAtmosphere, Room Cleanliness, hotel understaffed for the number of guests
Staff and service
4.0
/
5
Room and comfort
2.0
/
5
Value
2.0
/
5
Room cleanliness
2.0
/
5
Sleep quality
4.0
/
5
Food & beverage
3.0
/
5
Able to relax
3.0
/
5
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ByMinster fan
fromNorwich
fromNorwich
Age:65 or Older
Traveler type:Leisure
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