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Sparker02
 
 
 
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    3
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  • First review
    15 January 2017
  • Last review
    20 March 2025
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    2.3
 
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Sparker02's Reviews
 
voco™ Edinburgh - Royal Terrace is nestled within historic gardens at the edge of Edinburgh's New Town. The voco™ Edinburgh - Royal Terrace is a 10-minute walk from Edinburgh Waverly station, and a 25-minute taxi ride from Edinburgh Airport. You'll be just a 20-minute walk from Edinburgh Castle. The National Museum of Scotland, the Palace of Holyrood house and the city's main shopping streets are on our doorstep, along with the new St. James Quarter. Captivating exteriors & stylish interiors, our warm and genuine hosts offer true Scottish hospitality; making our hotel your ‘home away from home’ with unique spaces to share and connect. The hotel is home to the Terrace Restaurant and Garden, where guests can take in a piece of nature in the city. Additionally, showing off Scotland's whisky scene, The Nook, showcases boutique cocktails and an extensive whisky menu.
 
Poor plumbing
Overall Experience 
1.0 / 5
1.0 / 5
Posted20 March 2025
Customer avatar
By
fromLondon, ON
Age:50-64
Traveler type:Business
Check Out Date:2025-03-16
Reason for visit:Leisure
Staff and service 
5.0 / 5
5.0 / 5
Room and comfort 
1.0 / 5
1.0 / 5
Value 
4.0 / 5
4.0 / 5
Room cleanliness 
5.0 / 5
5.0 / 5
Sleep quality 
4.0 / 5
4.0 / 5
Genuine warm welcome 
5.0 / 5
5.0 / 5
No, I do not recommend this property.
Let me start with a positive point. The lady on duty to whom we reported the problem described above found a good solution, fast. Kudos.
However, here were our issues. First, the room we booked in advance was not available when we arrived. As a platinum elite and ambassador member I found that surprising. Second, this turned out to matter in a very tangible way, as the room we were given had a shower with a faulty temperature control. Consequently, both myself and my daughter were burned by the hot water while we tried (unsuccessfully) to fix the issue. We were given use of a shower in another room down the corridor, while contonuing to use our assigned room, but obviously this was not ideal.

Third, a minor complaint: we left early the next morning, and had asked for packed breakfasts to be made available at the front desk on check out. We never received them.
Check Out Date:2025-03-16
Reason for visit:Leisure
ProsRoom Cleanliness, Location
ConsAmenities
0points
0of 0voted this as helpful.
 
The best of two worlds...Western comfort with a touch of the Orient. When you're looking for the ideal hotel downtown Montreal, choose the Holiday Inn Montreal Centre-ville Downtown, which is a landmark offering easy access to historic, cultural and shopping attractions in the city. Corporate guests appreciate our location because our hotel is across the street from the Palais des Congres-Convention Centre and Place d'Armes subway station, nearby businesses and 20 minutes from the airport. The hotel features a newly upgraded complimentary fiber-optic high-speed wireless Internet access and 16 meeting rooms with over 14,000 sq ft of flexible space. Guests traveling to Montreal love our hotel's location next to Chinatown and 1 block from Old Montreal's attractions and shops. Enjoy countless things to do in Montreal. Few Montreal hotels offer the deluxe amenities and fine dining you'll find here. Our restaurant, Chez Chine, is reputed for its excellent Asian and Continental cuisine. With an enviable location, superb service and an outstanding multilingual staff, there is no better downtown Montreal hotel than ours. Hotel License number: 603536
 
Not up to IHG standards
Overall Experience 
2.0 / 5
2.0 / 5
Posted14 July 2023
Customer avatar
By
fromLondon, ON
Age:50-64
Traveler type:Business
Check Out Date:2023-07-10
Reason for visit:Leisure
Staff and service 
4.0 / 5
4.0 / 5
Room and comfort 
1.0 / 5
1.0 / 5
Value 
2.0 / 5
2.0 / 5
Room cleanliness 
5.0 / 5
5.0 / 5
Sleep quality 
1.0 / 5
1.0 / 5
Food & beverage 
1.0 / 5
1.0 / 5
Able to relax 
1.0 / 5
1.0 / 5
No, I do not recommend this property.
A few tips for travelers:
1. Do you need a quiet room to sleep properly? Then avoid this hotel or switch off the AC. Super noisy.
2. Do you like nice-smelling rooms? Too bad, if my room was anything to go by; a musty smell, like decades old tobacco smoke.
3. Do you like to eat breakfast in the hotel? then avoid this hotel. The breakfast is decidedly mediocre. At $27, it is overpriced.
4. Rely on the hotel to provide shower gel? Don't. You get a bar of soap. And a soap dish that you will keep banging into in the shower.
Check Out Date:2023-07-10
Reason for visit:Leisure
ProsRoom Cleanliness, Recognition for IHG® Rewards Club Members
ConsAtmosphere, Facilities
0points
0of 0voted this as helpful.
 
InterContinental Toronto Centre is set in the heart of the financial district in upbeat Toronto. Just steps away from the CN Tower, Scotiabank Arena, Rogers Centre, and Ripley’s Aquarium, our four-diamond hotel boasts penthouse-like suites, an indoor saltwater pool, gourmet restaurant, state-of-the-art fitness centre, 8,000 sqft serene spa, and exquisite meeting spaces. Unwind at this urban oasis after a day of exploring all our vibrant city has to offer, whether here for business or leisure.
 
Great location
Overall Experience 
4.0 / 5
4.0 / 5
Posted15 January 2017
Customer avatar
By
fromLondon, IN
Age:50-64
Traveler type:Business
Check Out Date:2017-01-06
Reason for visit:Business
Staff and service 
5.0 / 5
5.0 / 5
Room and comfort 
3.0 / 5
3.0 / 5
Value 
5.0 / 5
5.0 / 5
Room cleanliness 
5.0 / 5
5.0 / 5
Sleep quality 
4.0 / 5
4.0 / 5
Knowledgeable staff 
4.0 / 5
4.0 / 5
Memorable experience 
3.0 / 5
3.0 / 5
Yes, I recommend this property.
Please see my earlier responses to your survey for more on the pros and cons of this hotel
Check Out Date:2017-01-06
Reason for visit:Business
0points
0of 0voted this as helpful.
 
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