AMEA's contributions

Enjoy a refined stay on the waterfront at InterContinental® Abu Dhabi, captivating the iconic heritage and culture. This five-star hotel invites you to the award-winning restaurants, private beach front, swimming pools, premium wellness facilities, spacious guest rooms bathed in panoramic park and marina views along with unique conferences and events venues, luxurious Club InterContinental lounge and with near proximity to Abu Dhabi’s Sheikh Zayed Mosque, Louvre Museum and Qasr Al Watan.

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Overall

5 out of 5

Special place for a special event

By 67Capricorn from Munich, Germany

We choose the Abu Dhabi Intercontinental for celebrating a special birthday.
While the facility itself isn't as spectacular as some of the neighborhood places, it outbeats the others by excellent service, variety of fine restaurants close to the hotel-owned marina and the charming pool

Posted byAMEA

Hotel Staff

on5 February 2017

Dear Guest
Thank you for taking the time to write your review. I am delighted to read that you have enjoyed your stay with us. I have share your kind words with our team and they are all very happy to know that you had a memorable stay and enjoyed the facilities.

We all look forward to welcoming you back in the very near future.

Best regards
Khaled Zaki
Resident Manager

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InterContinental Abu Dhabi

Enjoy a refined stay on the waterfront at InterContinental® Abu Dhabi, captivating the iconic heritage and culture. This five-star hotel invites you to the award-winning restaurants, private beach front, swimming pools, premium wellness facilities, spacious guest rooms bathed in panoramic park and marina views along with unique conferences and events venues, luxurious Club InterContinental lounge and with near proximity to Abu Dhabi’s Sheikh Zayed Mosque, Louvre Museum and Qasr Al Watan.

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Overall

5 out of 5

酒店服务很好

By Nick from 北京

从入住到离店，始终感受到酒店工作人员的热情，增加了我对洲际酒店的忠诚度，希望今年能成为洲际酒店的白金会员

Posted byAMEA

Hotel Staff

on5 February 2017

感谢您对我们酒店的评论。您是IHG®[如果适用，插入会员的会籍：金卡、白金卡会员]优悦会会员，我们非常感谢您的忠诚惠顾。我们很高兴得知您享受到愉快的住宿体验。客人入住愉快是我们的员工最大的骄傲，因此，您的反馈对我们而言很重要。我们期待着您的再次光临。

Khaled Zaki
Resident Manager

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InterContinental Abu Dhabi

Enjoy a refined stay on the waterfront at InterContinental® Abu Dhabi, captivating the iconic heritage and culture. This five-star hotel invites you to the award-winning restaurants, private beach front, swimming pools, premium wellness facilities, spacious guest rooms bathed in panoramic park and marina views along with unique conferences and events venues, luxurious Club InterContinental lounge and with near proximity to Abu Dhabi’s Sheikh Zayed Mosque, Louvre Museum and Qasr Al Watan.

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Overall

1 out of 5

High degradation in services and managemnt

By needsmy

Sad to stop going to hotel any time in the future.
Full ignorance of sales department
Full contradiction between agreed terms and results
Bad maintenance of facilities
Ignorance of management staff

Posted byAMEA

Hotel Staff

on5 February 2017

Dear Guest

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Sincerely,
Khaled Zaki
Resident Manger

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Crowne Plaza Hotels & Resorts Auckland

Whether you are travelling for business or pleasure, Crowne Plaza Auckland is your winning choice for a successful getaway in Auckland City. Step outside and experience a world full of possibilities right at our doorstep. Located in the centre of it all, Crowne Plaza Auckland is the perfect base to explore the city. New Zealand's best shopping, theatres and restaurants surround you and if you look up, you'll see the iconic Sky Tower towering above just one street over. We are a full service hotel with 10 flexible meeting spaces, Aria Restaurant & Bar, Fitness Centre, Sauna and Business Centre. Relax and rejuvenate during your stay in one of our 352 Standard, Premuim Rooms or Suites. Our Sleep Advantage program will ensure a good night’s sleep and that you wake up for a productive day. Make use of the customer self-parking, located next door to the hotel with direct entry. From there, enjoy the City of Sails by foot or simply access your car to explore the Auckland regions.

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Overall

4 out of 5

FGood location, friendly and helpful staff.

By Sable from Christchurch NZ

We stayed at the Crowne Plaza twice during our visit to New Zealand and on both occasions we found the staff very helpful and friendly and the food excellent
It is situated close to shops and attractions and is a short walk to the harbour

Posted byAMEA

Hotel Staff

on5 February 2017

Dear Sable,

Thank you for taking the time to provide us with feedback following your recent stay at Crowne Plaza Auckland.
I am so pleased to see that you had a pleasant experience with our staff and that you enjoyed dining at the hotel.

We hope to welcome you back next time you are in New Zealand.

Kind regards,

Clare Leonard
Front Office Manager

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Crowne Plaza Hotels & Resorts Auckland

Whether you are travelling for business or pleasure, Crowne Plaza Auckland is your winning choice for a successful getaway in Auckland City. Step outside and experience a world full of possibilities right at our doorstep. Located in the centre of it all, Crowne Plaza Auckland is the perfect base to explore the city. New Zealand's best shopping, theatres and restaurants surround you and if you look up, you'll see the iconic Sky Tower towering above just one street over. We are a full service hotel with 10 flexible meeting spaces, Aria Restaurant & Bar, Fitness Centre, Sauna and Business Centre. Relax and rejuvenate during your stay in one of our 352 Standard, Premuim Rooms or Suites. Our Sleep Advantage program will ensure a good night’s sleep and that you wake up for a productive day. Make use of the customer self-parking, located next door to the hotel with direct entry. From there, enjoy the City of Sails by foot or simply access your car to explore the Auckland regions.

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Overall

4 out of 5

Solid property

By MolerW

Centrally located, welcoming staff. Rooms are of decent size, and well appointed.

Posted byAMEA

Hotel Staff

on5 February 2017

Dear MolerW,

Thank you for providing us with your feedback following your recent stay at Crowne Plaza Auckland.
We are very pleased that you enjoyed your stay and hope to welcome you back to the hotel in the near future.

Kind regards,

Clare Leonard
Front Office Manager

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Crowne Plaza Hotels & Resorts Sydney Coogee Beach

Charming visitors with its pristine coastline and unspoiled beauty, Crowne Plaza Sydney Coogee Beach has been known as one of Sydney's most iconic beach retreats. Recently reimagined to reflect the coastal locale and just steps from Coogee Bay, breathtaking panoramic sea views and a brisk connection to Sydney's landmarks await you. Within its commanding position on Sydney’s coastline, the hotel offers a stimulating environment, filled with world famous coastal walks, boutique fashion outlets and access to Estate Coogee. Taking inspiration from the picturesque beachy location and paying homage to the lively seaside bars and bistros of America's west coast, Estate offers a simple, tasty seafood-focused menu and incredible cocktails within a relaxed, casual luxe atmosphere.

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Overall

5 out of 5

quite a find

By underemployedScientist from ottawa, ON, Canada

great place to stay by the beach within easy reach of Sydney. Good value if you get a deal online, greater value if your deal could include breakfast

Posted byAMEA

Hotel Staff

on5 February 2017

Dear underemployedScientist,

I'm very pleased you enjoyed your stay and and our location. Thank you so much for taking the time to share your feedback with us and for future reference you can book rates including breakfast through our website!

Have a fantastic week.

Kind regards
Linda

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Holiday Inn Sydney Airport

Located minutes away from Sydney Airport & Sydney CBD, as well as 350m from Mascot station, Holiday Inn Sydney Airport ignites your wanderlust with a convenient location on Sydney's doorstep and elevated full-service hotel experience. Our promise is to help you create moments of delight that matter most, and show you the brighter side of travel. Get the first-class treatment with our new 252 multi-million dollar refurbished guestrooms to kick-start your work, rest or play. Start your day on the right foot with our mouth watering breakfast selection at Sirocco restaurant. Enjoy a drink at Biggles Bar and Grill in a relaxed and vibrant atmosphere. Even experience the convenience of our gymnasium and business centre. To get you seamlessly to and from your airport location, the convenient shuttle service makes for a hassle free journey.

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Overall

5 out of 5

Another stay

By Mr Chap from NSW

In my opinion this is one of the best hotels around, value for money very easy to commute from and the airport 5 minutes away. I have stay at this hotel for ba number of years and the staff never cease to amaze me with their friendliness and service, again well done to the management and staff of the Sydney Airport Holiday Inn.

Posted byAMEA

Hotel Staff

on5 February 2017

Dear Mr Chap,

Thank you so much for your lovely feedback, we are glad to see that you enjoyed your stay and that the team looked after you during your visit.

We hope to welcome you back to the hotel soon again.

Warm Regards,
Eugene Human
General Manager

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Holiday Inn Pattaya

Welcome to Holiday Inn Pattaya, where the vibrancy of beachfront living meets the convenience and comfort of a contemporary lifestyle. Located just steps from Pattaya Beach and with a selection of family friendly facilities and delicious dining options to choose from, here you’ll find your perfect seaside retreat. From the beach inspired design of the large, open lobby to the panoramic views of Pattaya Bay from the balcony of your spacious guest room or suite, the call of the sea is never far away. Ideally located on Pattaya Beach Road directly opposite the wide sandy beach of Pattaya Bay, Holiday Inn Pattaya is also conveniently close to many of the city’s attractions, with a wide choice of local and international restaurants, shopping malls and bars all within easy walking distance. Decorated in a light and contemporary style with all the essential amenities and modern technology you would expect from a beachfront hotel, each of Holiday Inn Pattaya’s 531 guest rooms and suites features a private balcony overlooking the beautiful beach. Spacious bathrooms ensure the utmost convenience, while soft and firm pillows add an extra touch of comfort. Providing entertainment for guests of all ages, the hotel’s recreational facilities include: two outdoor infinity swimming pools, a Kids Club with a large indoor playground and a family friendly pool, a fully equipped Fitness Centre and the Tea Tree Spa.

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Overall

5 out of 5

酒店礼宾部

By Celine from Shanghai

请在退房后及时查看房间，避免有顾客东西遗漏而未及时发现的情况发生，谢谢。我有衣服遗漏在酒店，请尽快安排帮我寄回。

Posted byAMEA

Hotel Staff

on5 February 2017

尊敬的贵宾，
非常感谢您选择入住芭提雅假日酒店并在入住后给酒店发布的评论。感谢您及时与酒店相关团队取得联系，礼宾部员工已经将您的灰色皮草邮寄到您所提供的地址，相信您之后会很快收到它。

再次感谢您选择入住芭提雅酒店也期待您的再次光临。如果有任何我能给予您提供帮助的地方请随时与我们联系。

Kind Regards
Kate Gerits
芭提雅假日酒店总经理

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InterContinental Ishigaki Resort

Nestled at the southernmost point of Japan’s Okinawa region, ANA InterContinental Ishigaki Resort is a haven of natural beauty. As the gateway to the 21 islands making up the Yaeyama archipelago, visitors to the island are treated to endless horizons of azure water and direct access to picturesque Maesato Beach. Home to the rare blue coral reef of Shiraho, one of the world’s biggest and oldest blue coral reefs. It’s a place where time simply stops.

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Overall

4 out of 5

お世話になりました

By katsu777 from 大阪市

通常のチェックアウトより１時間のレイトチェックアウトを
していただき有難うございます。
今回は、２泊と短いため施設を十分に使用することが出来
なかったので、是非次回はもう少しゆっくりと滞在できたら
と思います。
中華レストランの夕食は大変美味しく満足でした。日本食
レストランが満席で行けなかったことが、少し心残りです。
次回は、是非行きたいと思います。

Posted byAMEA

Hotel Staff

on5 February 2017

katsu777様
この度はANAインターコンチネンタル石垣リゾートにご宿泊を頂き、誠にありがとうございます。またご感想をお寄せ頂き、重ねて御礼申し上げます。お食事を含めご滞在をお喜び頂くことができ、大変嬉しく存じます。今後もお越し頂くお客様により快適にお過ごし頂けますようスタッフ一同、サービスの向上に尽力して参ります。katsu777様のまたのお帰りを楽しみにお待ち申し上げております。末筆ではございますが、katsu777様のご健康とご多幸を南の島よりお祈り申し上げます。
総支配人柳島司

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InterContinental Ishigaki Resort

Nestled at the southernmost point of Japan’s Okinawa region, ANA InterContinental Ishigaki Resort is a haven of natural beauty. As the gateway to the 21 islands making up the Yaeyama archipelago, visitors to the island are treated to endless horizons of azure water and direct access to picturesque Maesato Beach. Home to the rare blue coral reef of Shiraho, one of the world’s biggest and oldest blue coral reefs. It’s a place where time simply stops.

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Overall

4 out of 5

スタッフの方々の笑顔と親切で心が和む

By 笑顔が大好き from 中国

チェックインからアウトまで、スタッフの応対が笑顔でとても気持がよい！気配り目配りが良く、妻が心地良さを感じていた。妻への慰労と感謝が目的だったので私はそれで満足(^^)有難う御座いました。

Posted byAMEA

Hotel Staff

on5 February 2017

笑顔が大好き様
この度はANAインターコンチネンタル石垣リゾートにご宿泊を賜りまして、誠にありがとうございます。またご感想をお寄せ頂き、重ねて御礼申し上げます。日常の喧騒から離れ、心地よくお過ごし頂けたご様子を拝読し、大変嬉しく存じます。笑顔が大好き様と奥様の思い出に残るひと時をお過ごし頂けておりましたら幸いです。今後も素敵なご滞在時間をお楽しみ頂けますようスタッフ一同、サービスの向上に努めて参ります。どうぞ次の機会もANAインターコンチネンタル石垣リゾートをご利用頂けますよう、心よりお願い申し上げます。末筆ではございますが、笑顔が大好き様のご健康とご多幸を南の島よりお祈り申し上げます。
総支配人柳島司

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