Extended Stay Hotel Located Near Philadelphia Situated in the suburb of Willow Grove the Candlewood Suites Philadelphia – Willow Grove is an extended stay hotel with apartment like amenities. Business travelers and project managers love our large work areas and the ability to spread out. Our free high speed WiFi works for using all your devices. Our close location to local companies such as Aris, Prudential, NextGen, Johnson & Johnson, NewRes, Siemens, Honeywell, Prudential, Aon, Nutrisystems and Ally bank makes traveling to and from the hotel a breeze with easy access to both the PA & NJ Turnpikes and I-476. Leisure travelers enjoy spending time using our outdoor gazebo & grill. It s the perfect place to unwind after a long day visiting area attractions. Make sure to check out the King of Prussia Mall, Valley Forge Historical Park, Sesame Place, Keswick Theatre , and the Historic Philadelphia area. Our suites offer all the comforts of home. Each suite is equipped with a kitchen that includes a full-size fridge, microwave oven, two burner cooktop, dishwasher, and utensils. Our suites have queen size beds and a spacious bathroom. While here, our guests enjoy complimentary laundry and the use of the Lending Locker. Our Candlewood Cupboard has a wide array of sundries and beverages available for purchase. Come stay at Candlewood Suites Philadelphia – Willow Grove , where every guest is like family!
Overall
1 out of 5
poor experience!!!
ByPattyPatfromCharlotte, NC
I had multiple, multiple, multiple and multiple horrible experiences within 15 days at this hotel! I have stayed at a lot of hotels, 2 star, 3 star, 4 star and so on! I have stayed at a lot of candlewood hotels across America! This should not even be considered a Candlewood Suites. This hotel needs to be shut down! Horrible customer service from everybody but a girl name Shannon. Horrible experience, horrible Rooms, disgusting, mold, leakage, sickiness!!! People doing drugs throughout the hotel and no one on staff is doing aything about it even when they were told about it! People smoking in the rooms! 95% of the hotel smells like cigarettes, cigarettes ashes and weed! This is just a very horrible hotel!!!!
Posted byCorporate
on24 June 2020
Dear PattyPat,
I appreciate you for sharing your review about your recent stay and thank you being one of our newest IHG Rewards Club members and for already having attained the Spire Elite status..
I am very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. On behalf of our hotel I apologize for any inconvenience you might have experienced. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Hotel in Winona, MS Offers Small-Town Hospitality. At the intersection of I-55 and Hwy-82, this hotel's location in Winona, MS proves to be convenient and charming. The Holiday Inn Express® Hotel & Suites Winona North is only 2 miles from downtown Winona. Whether you're visiting for vacation or work, you'll love this pet-friendly hotel's comfortable atmosphere. Winona is home to great attractions that give the city its pleasing, small-town charm. You'll love relaxing or watching baseball in the City of Winona Recreational Park. If you're lucky enough to be in town for the semi-annual performances, don't miss a chance to see Hill Fire, a folk-life play about the area's rich heritage. Take a day trip to the Greenwood Blues Heritage Museum and learn about the fascinating history of blues music. Corporate guests can work easily in the hotel with free high-speed, wireless Internet access and the 24-hour Business Center. The hotel's address near many Winona businesses, such as SCC Industries and Anel Corporation, as well as the Montgomery County Coliseum, makes traveling to meetings a breeze. We also offer a 925-square-foot meeting room for business and social events. After a day on the road, take a dip in the outdoor pool, and then begin your next day with the complimentary, hot Express Start Breakfast Bar. This hotel's service in friendly Winona, MS is sure to please, so book now. We look forward to welcoming you!
Arrived on 6/12/20 and my children came to the city to see me. Upon arrival they gave them the wrong room and after they we given the correct room there were no toilet tissue, sink, toilet and tube were filthy. Called guess relation and they informed me that I would receive a call and I am still waiting.
Posted byCorporate
on24 June 2020
Dear Jackie 27,
I appreciate you for sharing your review about your recent stay and thank you for being an IHG Rewards Club member since 2018.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. On behalf of our hotel I apologize for any inconvenience you might have experienced. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Miami Beach Oceanfront Hotel with Premium Location
Welcome to the tropically inspired Holiday Inn Miami Beach - Oceanfront hotel, where our 1950's Miami Modern (MiMo) exterior blends seamlessly with vibrant contemporary South Beach style to wrap you in modern comfort. Eleven miles east of Miami International Airport (MIA), our Miami Beach oceanfront hotel is located where I-195 meets A1A at the Atlantic Ocean.
Our oceanfront Miami Beach hotel offers you an unparalleled location, right off Collins Avenue and just two miles from South Beach ; home of the best clubs, dining, and shopping. With the Miami Beach beachwalk at your doorstep, take a moonlit stroll on the beach by night, play in the surf by day or simply relax by our large pool overlooking the beach and our lush, tropical garden with its hammock oasis. Be sure to grab a mojito and a delicious meal at our Paradise Café and Blue Parrot Bar.
You will appreciate the close proximity of our hotel to the Miami Beach Convention Center and Lincoln Road shopping , just two miles away. Don’t miss the opportunity to take in the art and culture that make Miami Beach such a popular destination. The Art Deco district, Miami Children’s Museum, Holocaust Memorial, Phillip and Patricia Frost Museum of Science, and the Bass Museum of Art are within a short drive of our hotel. Ask about area transportation via the free Miami Beach Trolley .
We found out it was there first night open since covid 19, and the room was not fully equipped and the bathroom needed serious upgrading to be considered roll in shower ready
Posted byCorporate
on24 June 2020
Dear valued Guest,
I appreciate you for sharing your review about your recent stay and thank you for being an IHG Rewards Club member since 2016 and for attaining the Gold Elite status.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. On behalf of our hotel I apologize for any inconvenience you might have experienced. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
See Why We are the Best Among North Florida Hotels Located off I-95, our Holiday Inn Express® & Suites Jacksonville North - Fernandina is perfect for business and leisure travelers in North Florida. Our hotel's location offers convenient access to Jacksonville, Fernandina Beach, Amelia Island and the Kingsland, GA area. Since our hotel's near Jacksonville, FL corporate guests enjoy the easy access to Jacksonville International Airport, only 10 miles away. In addition, our 24-hour business center is equipped with fax, copy, print and e-mail services. Don't forget our 350-square feet meeting room seats up to 16 guests and features A/V equipment. If you're on vacation in North Florida, our hotel in Yulee offers accommodations that are close to everything. We're just minutes from Amelia Island and Fernandina Beach, so your family can spend more time enjoying the sun and sand. You can also spend a day on the greens of North Hampton Golf Course, designed by the legendary Arnold Palmer. The list of our deluxe amenities is what helps us stand out among Yulee hotels near Jacksonville, FL. Guests can relax by the outdoor pool or burn off a few calories in the fitness center. Don't forget there's hotel-wide free Wi-Fi access and a complimentary HOT breakfast bar every morning that includes over 30 items such as fresh hot pancakes and cinnamon rolls!. Enjoy NFL Sunday Ticket, HBO, CNN, ESPN and much more all in HD!
Let me say I get not cleaning unless you say you need it done or because of COVID-19 but this was beyond that they were told everyday it needed cleaning and only thing was to not worry about the beds. Staff not helpful nor friendly at all, asked for more towels and were told they were not allowed to give more towels than were already in room, there were 4 of us and only two towels in the room, person at desk was on main hotel phone talking loudly and telling whomever she was talking to about her personal bills and that she didn't know how she was gonna pay then she guessed she's paying 150.00 this month and next few months, as well as other bills and personal issues, tried to speak with hotel manager but she was very snippy stated to me "oh I was just emailing you" did not get an email from her in my personal email nor through my rewards account, there fore was lied to about that and cleaning policy we were told they do no for any reason clean stay over rooms nor are they obligated to ever, but cleaned check out rooms, had to ask for new towels etc everyday, and room was only half clean once after talking to hotel manager nothing was done but beds made and towels piled on counter in the bathroom with other dirty towels left on counter and floor nothing was picked up.
Posted byCorporate
on24 June 2020
Dear MommyLady,
I appreciate you for sharing your review about your recent stay and thank you for being an IHG Rewards Club member since 2002.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. On behalf of our hotel I apologize for any inconvenience you might have experienced. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
The staff of the beautiful new Holiday Inn Express & Suites Detroit North - Troy hotel is eager to exceed your expectations. Our hotel features fresh, clean deluxe sized guest rooms and suites richly accentuated by triple-sheeted pillow topped mattresses, opulent furnishings and all of the amenities that you have come to expect including a keurig coffeemaker, microwave and refrigerator. With our convenient location off Hwy I-75, corporations such as General Motors, Delphi, BAE Systems, Ford, Kelly Services, IBM, PPG, Chrysler and Raytheon are just minutes away. Whether you are visiting the Troy area for business or pleasure, make sure that you take in some retail therapy at Somerset Collection Mall, visit the Detroit Zoo, Casinos and Little Caesars Arena for some year around cultural events, or enjoy one of the many games played by our very own Detroit Red Wings, Tigers, Pistons or Lions. During your stay with us, you will enjoy home away from home conveniences such as complimentary Express Start hot breakfast bar , free Wi-Fi service throughout the hotel and our meeting room, HD televisions with expanded cable channel listings, heated indoor swimming pool, Fitness Center, 24-hour Business Center and guest laundry. Whatever your reason for visiting the Detroit Suburb Troy, MI Stay Smart at the Holiday Inn Express & Suites Hotel Detroit North - Troy.
When I got there I really like the room. I got to looking around the room wasn’t vacuumed very well the sheets had stains so I had to call housekeeping the front desk doesn’t answer the phone at all and the sham on the bottom of the bed was stained idk if I would recommend anyone
Posted byCorporate
on27 June 2020
Dear Nicole,
Thank you for choosing our hotel for your Detroit stay.
I would like to apologize for any inconvenience caused by the service of our staff and the cleanliness of our room. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Maryville, Missouri Hotels near Northwest Missouri State Just off US Business Highway 71 and home to Northwest Missouri State University, the city of Maryville offers hotel guests a charming college-town experience with the convenience of an array of area businesses. Guests of the Holiday Inn Express® Hotel & Suites Maryville can relax knowing that they're within walking distance of restaurants, attractions and businesses. Only minutes from companies like Kawasaki, Energizer, NuCor, Deluxe Business Forms, Robbins Lightning Protection and St. Francis Hospital, this hotel in Maryville is ideal for business trips. With 1,000 sq ft of meeting space, we have the perfect accommodations for your next event. Free high-speed, wireless Internet access is available throughout the hotel. In Maryville, there's plenty to see and do while you're here on vacation. Clients and friends love to play a few rounds of golf at the Mozingo Lake Golf Course and enjoy the beautiful scenery. If you're looking for family-friendly activities, then take the kids to fish for largemouth bass, crappie and bluegill at the Bilby Ranch Lake. After your busy day, feel free to take a dip in the indoor, heated pool or enjoy your workout in the Fitness Center. You can fill up at the Express Start Breakfast Bar with a delicious array of hot and cold favorites. Make your reservations to "Stay Smart" at our Maryville hotel today! We look forward to welcoming you.
The staff was very nice, however, I would not stay here again. The room was outdated. The air conditioner never got cold so the room was quite warm making it difficult to sleep. There were no black out curtains and a spotlight pointed directly into the room the entire night. They were also several hairs in the bathroom which tells me it wasn’t cleaned well. I love Holiday Inn express, how ever, not this hotel.
Posted byCorporate
on27 June 2020
Dear Billjkjg,
I appreciate you for sharing your review about your recent stay and thank you for being one of our newest Rewards Club members since 2003 and for attaining the Platinum Elite status.
I am very sorry that you did not experience an exemplary hotel stay due to air conditioning not working well, that our room seemed to be outdated and that there was no blackout curtain . Please be assured, that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the service of our staff was still appreciated.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W. Case Manager IHGService
0points
0of0voted this comment as helpful.
Holiday Inn Fairmont
Considered the Best Among Hotels in Fairmont Nestled in a pleasant and charming community, the Holiday Inn Fairmont hotel is only a days drive from the Black Hills or Chicago. Our property is surrounded by numerous sights and serves as a convenient stop for Midwest travelers. Corporate travelers headed to Fairmont, MN love our hotel's convenient location near businesses like 3M, Nortech Aerospace Systems, Avery Weigh-Tronix, Hancor Inc., Biofuel Energy Corp, and Valero. Our complimentary high-speed, wireless Internet access connects our guests to colleagues. Preparing for meetings in our 3,300-square feet event facilities is easy in a business center that boasts copy, fax and print services. There are always seasonal activities to be found in Fairmont, MN. Our hotel's guests enjoy boating, fishing and swimming in the chain of five lakes, which run through Fairmont. If you're not an angler, head to Interlaken Golf Club or to Rose Lake Golf Club to tee off. For fun evenings, attend a musical performance, stand-up comedy or a magic show at the historic Fairmont Opera House. Whether business or pleasure brings you to Fairmont, our hotel's amenities, such as our fitness center, are sure to please. Spend your day relaxing in the indoor pool, and whirlpool. Afterward, indulge with a sizzling steak served at the Green Mill Restaurant. Our hotel's staff welcomes Fairmont visitors for a memorable stay at the Holiday Inn Fairmont hotel!
Overall
2 out of 5
Issues
ByDylan
Toilet in the room had a 50/50 chance of flushing. If it would not flush the water would just run for like 10 minutes before you could try again. I was on the first floor and so was another colleague in a different room and we had the worst WiFi experience we have had at a hotel in long time. Rooms felt crapped and outdated
Posted byCorporate
on27 June 2020
Dear Dylan,
Thank you for having stayed at our Holiday Inn Fairmont and for being one of our Rewards Club members since 2019 and for attaining the Gold Elite status.
I would like to apologize for any inconvenience caused by our toilet not flushing properly, the WiFi and the maintenance of our room. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W. Case Manager IHGService
0points
0of0voted this comment as helpful.
Holiday Inn Express Erie (Summit Township)
The Holiday Inn Express Hotel and Suites, Summit Township is centralized for family fun, shopping and company travel. We provide complimentary breakfast featuring signature cinnamon rolls.
Our hotel is perfect for a family get away and is connected to Splash Lagoon Indoor Water Park. For package prices call 866-3 SPLASH. Enjoy many attractions Erie has to offer such as Peek'n Peak Ski Resort, Presque Isle State Park, Tom Ridge Environmental Center, Waldameer Amusement Park or the Erie Zoo.
Enjoy one of our suites while visiting clients from General Electric, Lord, Steris and Erie Insurance. This property also features 900 sq. feet of meeting space. For larger meetings we partner with the Ambassador Banquet and Conference Center. The Holiday Inn Express & Suites of Erie is located minutes from premier educational facilities of Mercyhurst, Gannon, and Edinboro Universities, Penn State Behrend, and Lecom.
Minutes from Erie’s Bay Front you are able to visit attractions like the Bayfront Convention Center, Erie Bicentennial Tower, Maritime Museum, Brig Niagara, Erie Art Museum, Warner Theater and the Erie Play House. Also located downtown are UPMC Hamot and Saint Vincent’s Hospitals.
For the sports enthusiast, we are located by Lake Erie Speedway, Presque Isle Down’s & Casino. Take in a game at the Erie Insurance Arena home to Erie Otters Hockey and Erie Bayhawks.
Overall
2 out of 5
Neglected
ByFred76fromWNY
Bathroom vents were filthy, room smelled, even the second room after I moved because of the cigarette smoke smell. Thermostat falling off the wall. Must be losing too much money because of COVID.
Posted byCorporate
on27 June 2020
Dear Fred76,
Thank you for having stayed at our Holiday Inn Express Erie (Summit Township) and for being one of our Rewards Club members since 1995 and for attaining the Spire Elite status.
I would like to apologize for any inconvenience caused by the cleanliness and the smell of cigarette smoke in our room. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Holiday Inn Express & Suites is located in Northeast Jackson, just off I-40 between Memphis and Nashville, offering guests a perfect combination of big-city amenities and small-town charm.
Our spacious rooms come equipped with refrigerators and microwaves for added convenience. Begin each day with our complimentary hot breakfast buffet featuring hot items, gluten-free options, signature cinnamon rolls, pancake machine and much more! Enjoy a variety of on-site amenities including an outdoor pool, 24-hour fitness center, business center, guest laundry facility, and a Suite Shop offering snacks, beverages, and necessities. There are a variety of restaurants within walking distance offering lunch and dinner options. Our business travelers can stay connected with our free high-speed, wireless Internet throughout the hotel.
Our prime location is near major companies like Toyota, Kellogg, UGN Automotive, Delta Faucet, and ConAgra Foods. Guests appreciate our close proximity to the West TN Healthcare Sportsplex, which is perfect for teams, families, and coaches. Jackson, TN, is also home to several universities, including Union University, Lane College, University of Memphis at Lambuth, and Jackson State Community College.
We look forward to welcoming you to The Hub City!
When we checked in the cable was out and we were told it would be on in 2 hours, it did not work all night. The tub in our room was dirty with hair in it. We brought our own sanitizer and cleaned it. The shampoo and body wash dispensers was empty. When I checked out Amanda, the manager said she would credit our stay, but it has not as of this date.
Posted byCorporate
on27 June 2020
Dear Brenda,
I appreciate you for sharing your review about your recent stay and thank you for being one of our Rewards Club members since 2010.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. On behalf of our hotel I apologize for any inconvenience you might have experienced. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W. Case Manager IHGService
0points
0of0voted this comment as helpful.
Crowne Plaza Hotels & Resorts Memphis East
Welcome to the Crowne Plaza Memphis East! Our 319 room hotel is centrally located in the Thousand Oaks Business Center off I240 at exit 18, Perkins Road. Memphis International Airport (MEM) is a short 10 minute drive from the hotel. Business travelers can benefit from the proximity of our hotel to many nearby companies including FedEx, International Paper, Medtronic and the University of Memphis. Our 100% non-smoking hotel offers easy access to many Memphis attractions including the Memphis Zoo, FedEx Forum, Beale Street, the National Civil Rights Museum and, of course, Graceland, the "Home of Elvis Presley". Tunica casinos are just a short drive away. Our guests enjoy such amenities as our indoor and outdoor pool, extensive fitness center, and guest laundry. After a day of business or sightseeing, relax in the Lobby Lounge with your favorite beverage and a light snack or a selection from our dinner menu. If you prefer to go out to dinner, the hotel offers a shuttle service within a five-mile radius until 10pm. We look forward to welcoming you to the Crowne Plaza Memphis East!
Overall
1 out of 5
The Elite of IHG
ByBillfromArizona
Crown Plaza has always been a well known place to stay but on this occasion it was the worst place to stay. I booked the hotel for food and beverage only to find out that both were unavailable. This was not conveyed on my reservations. The hotel only experienced around 30 cars that evening. They failed to mention as well that they were only utilizing one area of the hotel for all their guests. How convenient for them! The entire floor was so noisy, I couldn't even sleep. Since I've been a member for years, you would think they would offer their most traveled guests different accommodations.
Posted byCorporate
on28 June 2020
Dear Bill,
I appreciate you for sharing your review about your recent stay and thank you for being an IHG Rewards Club member since 1986 and for attaining the Gold Elite status.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. On behalf of our hotel I apologize for any inconvenience you might have experienced. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.