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    14 February 2017
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Enjoy Hotel's Mountain Views in Ogden, Utah Nestled against the grand Wasatch Mountains and surrounded by the majestic Great Salt Lake, this city is a paradise for outdoor adventurers. The Holiday Inn Express® Hotel Ogden places guests close to every attraction in or near the Ogden, Utah area, making our hotel's property a top choice for convenience and comfort. To help you stay in touch with the office, we offer free Wi-Fi access, as well as a Business Center. If you need to hold a company meeting, our conference rooms are equipped with state-of-the-art media equipment and are ideal for executive gatherings. In addition, IRS offices, Hill AFB and the Business Depot Ogden are all close to the hotel. While in Ogden, Utah, our hotel's patrons can explore the eclectic downtown with Union Station and Historic 25th Street and then head to the Salomon Center for indoor fun. Discover the beauty of nature when you visit Powder Mountain and Snowbasin, or check for upcoming shows at the Golden Spike Event Center. We're also just minutes from Hill Aerospace Museum. After a day of traveling or outdoor excursions, head back to the hotel to relax in the indoor pool or grab a complimentary drink and snack and mingle with other guests Monday-Thursday evenings at our Manger's Reception. Don't forget to join us each morning for the free, hot Express Start Breakfast Bar, too. We look forward to welcoming you to this pet-friendly hotel in Ogden, Utah!
 
Overall
1 out of 5
1 out of 5
Old and dirty
By Not happy
Don't stay here. It's old and dirty. ................................ .
Customer avatar
Posted by
on5 July 2020
Dear valued Guest,
Thank you for choosing Holiday Inn Express Ogden and for being one of our Rewards Club members since 2001.
I would like to apologize for any inconvenience caused by the condition and cleanliness of our hotel. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Welcome to our all-suite hotel in the Fort Lauderdale/Pembroke Pines area. Enjoy comfort at the Holiday Inn Express & Suites Pembroke Pines-Sheridan St, FL near Ft. Lauderdale. We're only 22 miles from Fort Lauderdale International Airport (FLL). Vacationing families will love staying at our all-suite hotel in Pembroke Pines, located just off I-75 with easy access to numerous local attractions. Nearby sights and activities include Sunlife Stadium and BB&T Center, Calder Race Course, shopping at the Sawgrass Mills Outlet Mall and the Hard Rock Casino. Other attractions in close proximity include C.B. Smith Park, downtown Fort Lauderdale and the breathtaking Flamingo Gardens. Business travelers looking for lodging near Fort Lauderdale will be impressed by the convenience of our Pembroke Pines hotel. Situated in a suburban area outside Ft. Lauderdale, the hotel offers close proximity to companies such as Lucent Technologies headquarters, Carnival Cruise Lines corporate headquarters, American Express, & the Cleveland Clinic Hospital. In addition, we provide a business center with fax, copier, printer and free high-speed Internet access to keep you in touch. While staying at our Pembroke Pines hotel, enjoy amenities like an outdoor pool, 24-hour fitness center and a free hot breakfast bar. The Holiday Inn Express hotel near Fort Lauderdale is the smart choice for every traveler.
 
Overall
1 out of 5
1 out of 5
Holiday Inn Express Pembroke Pines
By Frequent Biz Traveler from Los Angeles, CA
This hotel needs major updating. There serious issues with air conditioners leaking, mildew carpets, and smell of mold. It is most unpleasant and unhealthy.
Customer avatar
Posted by
on5 July 2020
Dear Frequent Biz Traveler,
I appreciate you for sharing your review about your recent stay and thank you for being one of our newest IHG Rewards Club members.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. On behalf of our hotel I apologize for any inconvenience you might have experienced. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Hotel Indigo® Savannah Historic District is the perfect destination for your Savannah experience, steps from City Market, Forsyth Park, Ellis Square, River Street and more than 150 restaurants and bars. Like our Spanish-moss-draped city herself, our hotel is the perfect mix of old and new featuring a historic building with authentic suites along with modern rooms, gathering spaces and amenities that every visitor will love. Known to locals as the "Grand Lady on the Bay", our building was once 19th-century mega-merchant Simon Guckenheimer's dry goods storage house, which was filled with everything the South made best, from tobacco to canned peaches. The 1940's and '50s brought a grocery store with the city's first true coffeehouse. Now, the Grand Lady stands as a charming boutique hotel with modern style in the vibrant Ellis Square that reflects the essence of Savannah's renowned Historic District. Guests enjoy our acclaimed location in the heart of it all, along with true Southern hospitality. After a delicious breakfast or cocktail at our lobby bar, immerse yourself in our neighborhood's rich culture at City Market, located next door. Then embark on one of the tours Savannah has to offer with several iconic squares located steps from our door. Make your way down cobblestone paths to famous River Street, where you can watch ships enter and exit the harbor while savoring Southern comfort food. Hotel Indigo sets the stage for a remarkable Savannah stay!
 
Overall
3 out of 5
3 out of 5
Underwear in bathroom
By Dalkit from Jacksonville Florida
Underwear in bathroomThere was someone else is under worry bathroom which indicated it wasn’t cleaned very well the shampoo bottles were half full which means they were used
Customer avatar
Posted by
on5 July 2020
Dear Dalkit,
I appreciate you for sharing your review about your recent stay.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. On behalf of our hotel I apologize for any inconvenience you might have experienced. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Hotel Indigo® Savannah Historic District is the perfect destination for your Savannah experience, steps from City Market, Forsyth Park, Ellis Square, River Street and more than 150 restaurants and bars. Like our Spanish-moss-draped city herself, our hotel is the perfect mix of old and new featuring a historic building with authentic suites along with modern rooms, gathering spaces and amenities that every visitor will love. Known to locals as the "Grand Lady on the Bay", our building was once 19th-century mega-merchant Simon Guckenheimer's dry goods storage house, which was filled with everything the South made best, from tobacco to canned peaches. The 1940's and '50s brought a grocery store with the city's first true coffeehouse. Now, the Grand Lady stands as a charming boutique hotel with modern style in the vibrant Ellis Square that reflects the essence of Savannah's renowned Historic District. Guests enjoy our acclaimed location in the heart of it all, along with true Southern hospitality. After a delicious breakfast or cocktail at our lobby bar, immerse yourself in our neighborhood's rich culture at City Market, located next door. Then embark on one of the tours Savannah has to offer with several iconic squares located steps from our door. Make your way down cobblestone paths to famous River Street, where you can watch ships enter and exit the harbor while savoring Southern comfort food. Hotel Indigo sets the stage for a remarkable Savannah stay!
 
Overall
2 out of 5
2 out of 5
Not the Cleanest!
By Ashley from Spartanburg South Carolina
The hotel was not very clean, the same dirt was on the floor in the same spots the whole weekend we were there. Our room was super dusty, I mean like you could see the dust and wipe your finger threw it. I moved a bath towel from under the sink and could see the dust threw the reflection of the light. Floors not swept well, rug in our room dirty, designer pillows on our beds were stained with God knows what, it's very unsanitary to put the same designer pillows on the beds over and over again. The bathroom wasnt very clean. There was red mold growing in the cracks of the showers sliding glass doors. We had no trash can in our room. Had to go down stairs to get one and she gave us one of the trash cans they use at the desk. Beds were super comfortable tho. Glad we spent most of our time out of the room.
Customer avatar
Posted by
on5 July 2020
Dear Ashley,
Thank you for choosing Hotel Indigo Savannah Historic District and for sharing your experience with me.
I would like to apologize for not meeting your expectations regarding the cleanliness of our room and the stains on the pillow. We strive to make each stay as pleasant and comfortable as possible. Be assured that I will use your comments to coach our team in order to provide a better experience in the future. Despite our shortcomings, I am happy to see that sleeping quality in our room was still appreciated.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for sharing your comments!
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Bainbridge Hotel's Guests Delighted by Southern Charm. Whether you're looking for a comfortable workspace, easy access to the unique festivals of southwest Georgia or some of the best outdoor recreation in the state. The Holiday Inn Express® Hotel & Suites Bainbridge hotel's prime location has just what you need. Situated off Hwy 27 N, only four miles from the charm of downtown, these accommodations are an ideal choice. If you're visiting the hotel's location for work in Bainbridge, GA, corporate communication is simplified by free high-speed, wired and wireless Internet access and a 24-hour Business Center. Bainbridge Memorial Hospital and major corporations like John Deere and The Money Tree corporate offices are within six miles, so you can travel to meetings effortlessly. An incredible stay awaits the hotel's leisure guests. While in Bainbridge, Georgia, you can take a heritage tour of more than 50 breathtaking historic homes and churches. Then, show off your skills in one of the popular tennis tournaments or fishing tournaments on the beautiful Flint River and Lake Seminole, one of the best bass fishing lakes in the US. Please book now for a wonderful stay in this picturesque Peach State town.
 
Overall
1 out of 5
1 out of 5
10,000 points to sleep in filth
By Executive
My room was horrible the room was not cleaned at all. For this to be a holiday inn express, the service was horrible.hair was on remote control,bathroom floor had hair everywhere shower curtain had a green slime substance on it. You couldn’t tell time on clock.I will never stay here again
Customer avatar
Posted by
on5 July 2020
Dear Executive,
Thank you for choosing Holiday Inn Express Bainbridge and for sharing your experience with us.
I would like to apologize for any inconvenience caused by the cleanliness of our room and the service of our staff. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Come settle in at the Staybridge Suites in Lubbock, Texas! Centrally located and just minutes from Lubbock Preston Smith International Airport (LBB), Texas Tech University (TTU) and the Medical District. The Staybridge Suites Lubbock South offers a multitude of amenities that will help you feel comfortable whether you are here for an extended stay or just an overnight visit. Our hotel and staff will be glad to welcome you and make you feel right at home. We are located just a short five-minute drive from South Plains Mall, Canyon West Shopping Center and our newest shopping area West End. Our hotel guests have easy access to many restaurants and retail locations. Corporate travelers will also appreciate our location near businesses such as Covenant Health Systems, University Medical Center, Convergy’s, AT&T Communications, McDougal Properties and much more! At this all-suite hotel, you’ll enjoy apartment-style accommodations including a kitchen with a full-size refrigerator. During your stay in Lubbock, be sure to take advantage of our complimentary laundry machines, which are available 24 hours. Hot breakfast is served every day, and evening receptions serving a light meal and beverages three nights a week offer a chance for you relax and mingle with other guests. We also offer complimentary wireless internet, and the Pantry is open 24 hours for those late-night munchies. We invite you to visit us in Lubbock, start planning your trip.
 
Overall
3 out of 5
3 out of 5
decent room
By Wyer1983
good room very quiet however there was an extreme amount of hair left in the shower, umm lets clean just a splash more 90 bucks a night
Customer avatar
Posted by
on5 July 2020
Dear Wyer1983,
Thank you for choosing Staybridge Suites Lubbock South and for being an IHG Rewards Club member since 2019 and for attaining the Spire Elite status.
I would like to apologize for not meeting your expectations regarding the cleanliness in our bathroom. We strive to make each stay as pleasant and comfortable as possible. Be assured that I will use your comments to coach our team in order to provide a better experience in the future. Despite our shortcomings, I am happy to see that our room was quiet and you had a good night sleep.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for sharing your comments!
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn North Knoxville, conveniently located just ten minutes to downtown Knoxville. Enjoy a night out in Market Square, Worlds Fair Park or the Tennessee Theatre. Catch a game at Neyland Stadium or Thompson Boling Arena home of the University of Tennessee Volunteers or attend an event at The Knoxville Convention Center. Hike and canoe with the family at Ijams Nature Center. Business travelers will enjoy the close proximity to Pilot Corporation, TVA, HGTV, Crowne College, Deroyal Industries, Coca-Cola Bottling Plant, Bush Brothers Company, Comcast, Commercial Metals Corporation and Siemens. Our hotel offers a contemporary, modern décor package with the hallmark IHG Way of Clean System. Begin your day with our fantastic breakfast selection where Kids 11 and under eat Free. Relax at the end of your day with a Casual American dinner at from The Bull and Barrel Restaurant and Bar, unwind and enjoy a cocktail. We welcome you to enjoy our southern hospitality with a restful night in our beautiful Holiday Inn!
 
Overall
3 out of 5
3 out of 5
Low end hotel
By Steph517 from MI
Stopped here on our way to Florida. Outside of hotel was nice, room was nice looking and seemed clean. The shower would not drain properly. Which was kind of gross because it left water at the bottom of the shower. We had a hard time sleeping because the bed was hard as a rock. I would not stay here again and would not recommend this hotel.
Customer avatar
Posted by
on6 July 2020
Dear Steph517,
I appreciate you for sharing your review about your recent stay.
I am very sorry that you did not experience an exemplary hotel stay due to our shower not draining well and the sleeping quality because of the hard bed. Please be assured, that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the cleanliness and design of our room was still appreciated.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
 Holiday Inn Sarasota-Airport
Holiday Inn Sarasota-Airport
Holiday Inn® Sarasota Airport – Luxury Sarasota Florida Hotel with Moderate Price. The Holiday Inn® Sarasota Airport hotel, with its stunning six-story atrium, glass elevators, waterfall, and Runway Grill is one of the very best Sarasota FL hotels and is centrally located with easy access to the beaches and all points in Sarasota, Bradenton, and Lakewood Ranch. The world-famous Florida gulf coast white sand beaches of Siesta Key Beach, Lido Key Beach, Longboat Key Beach, and Anna Maria Island are all convenient to the Holiday Inn® Sarasota Airport. The Holiday Inn® Sarasota Airport hotel is nearby the world-renowned John and Mabel Ringling Museum, The Ca d'Zan Mansion, Circus Museums, Asolo Repertory, Van Wezel Performing Arts Hall, and St. Armands Circle.
 
Overall
2 out of 5
2 out of 5
Bad communication
By Tyree from Bradenton Fl
Do to the none communication upon arrival the front desk should allow the customers to no there wasn’t any hot water plus the pool service was not usable to the public and only $20 was returned
Customer avatar
Posted by
on6 July 2020
Dear Tyree,
I appreciate you for sharing your review about your recent stay and thank you for being an IHG Rewards Club member since 2015.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. On behalf of our hotel I apologize for any inconvenience you might have experienced. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express Hotel Dickson, Tennessee Located in the heart of a small town that is rich with Southern hospitality, this charming Dickson hotel boasts several comfortable amenities and quality services. Families can appreciate the relaxing atmosphere of Dickson, Tennessee, as well as the easy access our hotel provides to several Dickson attractions, including Clement Railroad Hotel Museum, Montgomery Bell State Park, Grey Stone Golf Club and Roxy Theatre. A trip to Dickson is always fun for the whole family. Unlike other Dickson hotels, the Holiday Inn Express Dickson Hotel provides business travelers with the convenience of both home and office. Along with a choice location near several major Dickson businesses, including Nemak, Dal-Tile, Masonite and Tennsco, our hotel features a meeting room that can accommodate up to 16 people and is equipped with high-speed, wireless Internet access. The business center, complete with mail, copy and fax services, is the perfect place to prepare for your meeting. During your visit to Dickson, enjoy our quality hotel services, which include an indoor, heated pool as well as a complimentary, hot breakfast served daily. Want to bring the pets? No problem! We allow up to 2 pets per room at a Fee of $50.00 per pet, per room, per night, and a weight limit of 25lbs or less. Book your reservations today and take advantage of our excellent Dickson hotel deals and rates.
 
Overall
1 out of 5
1 out of 5
FILTHY BED
By Disappointed from Dallas TX
After getting in VERY late after a long day of driving got a room that smelled. In the morning found food stains on the bottom pillows and signs of that the bedding wasn't changed. Bathroom smelled, not sure if it was the cleaning products or just not cleaned.
At a time of a pandemic cleanliness should be a TOP Priority the above is UNCALLED FOR!!!
With my wife having a compromised immune system due to stage 4 cancer we weren't happy and certainly NOT in the mood to agrue with the desk person. I asked for management to call me, 3 days later still NO call. POOR Customer service!!
Customer avatar
Posted by
on6 July 2020
Dear valued Guest,
I appreciate you for sharing your review about your recent stay.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. On behalf of our hotel I apologize for any inconvenience you might have experienced. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express Fort Walton Beach Central Business travelers will benefit from the proximity of our hotel to many DOD Contractors including Boeing, Lockheed Martin and BAE Systems. We are centered between the largest Air Force facility, Eglin Air Force Base, and Hurlburt Field. If you are flying in, don’t worry Northwest Florida Airport (VPS) is just a few miles away. Our hotel is conveniently nestled just minutes from Fort Walton Beach. Our location offers easy access to some of areas most popular attractions and dinning. Be sure to visit the white sand beaches of Okaloosa Island, Gulfarium Marine Adventure Park, Air Force Armament Museum, Wild Willy’s and Dolphin Cruises. If shopping is your thing, you must visit Silver Sands Premium Outlets which has over 100 named brand outlet stores. Destin is just a short drive along scenic Hwy 98 from Holiday Inn Express Fort Walton Beach Central. This state of the art hotel features a vast array of amenities including an over-sized zero entry pool, fitness center, meeting space, business center, our spacious guestrooms have 49” HD flat panel TV, and free high-speed internet.
 
Overall
2 out of 5
2 out of 5
Not happy with customer service
By Pat1161 from Georgia
Upon arrival staff was unable to locate our reservation so we were forced to pay more than twice what our reservation was for the room. Being a holiday weekend there was no other rooms available anywhere. Reservation was made through a third party company and when I called the company while standing at the check in counter they attempted to call the hotel but the employee refused to talk to them. The hotel itself is a nice clean hotel and very comfortable but the customer service was horrible and I wouldn’t recommend it.
Customer avatar
Posted by
on6 July 2020
Dear Pat1161,
I appreciate you for sharing your review about your recent stay.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. On behalf of our hotel I apologize for any inconvenience you might have experienced. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
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