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- First review comment14 February 2017
- Last review comment18 March 2025
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Comfort meets convenience at Holiday Inn Dallas-Richardson, located near the University of Texas at Dallas and the Central Expressway (US-75). Connecting you to Plano, Frisco, and Dallas, our hotel offers easy access to DFW Airport and Dallas Love Field. Explore nearby malls, museums, and stadiums, visit the Dallas Museum of Art, or catch a Dallas Cowboys or Mavericks game.
For business travelers, we are close to corporate hubs like General Electric, Raytheon, Sherwin Williams, Honeywell, and Texas Instruments. Host meetings and events in our versatile venues, equipped with modern amenities to ensure a successful gathering.
Enjoy a range of amenities including indoor and outdoor pools, a 24-hour Fitness Center, airport shuttle, and onsite restaurant. With free Wi-Fi and parking, Holiday Inn Dallas-Richardson is the perfect place to stay, work, and play in Dallas.
Overall
3 out of 5
bed was too small..
By Chyna
from paris tx
n/a I've already sent this information, sent and told my details on another details
Posted byCorporate
on18 March 2025
Hi Chyna,
Thank you for staying at our Holiday Inn Dallas-Richardson and sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards members.
We want to make every guest's stay seamless and comfortable. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Fort Atkinson Hotel near Fireside Dinner Theatre. Conveniently situated close to the Rock River and just off Hwy 12 and Bypass 26, the Holiday Inn Express® Hotel & Suites Fort Atkinson provides corporate and leisure travelers with quick access to everything from businesses to shopping malls. When searching for Fort Atkinson, Wisconsin Hotels, remember that we're minutes from Spacesaver, Highsmith, Metal Container, Cygnus, Jones Dairy, Nassco, Fort Atkinson Memorial Hospital and Hoppe North America. The 600-square-foot meeting room is a great feature since it gives our guests the ability to host events for up to 40 people. We also provide free Wi-Fi access. You're in luck if you're searching for a Hotel in Fort Atkinson that's near the Fireside Dinner Theatre. Head to this playhouse with the entire family for a front row seat to the area's best shows. For the history buffs, we're just down the road from Hoard Historical Museum, National Dairy Shrine and the restored Fort Koshkonong, which dates back to the Black Hawk War in the early 19th century. We're sure you'll enjoy amenities such as our Fitness Center, Guest Laundry & an Indoor Pool. Try the Free, Hot Express Start Breakfast Bar, featuring our Famous Cinnamon Rolls, before you explore Fort Atkinson, Wisconsin. Our Hotel's friendly staff is available all day to help you make your reservations for an unforgettable experience!
Overall3 out of 5
Great room, No breakfast
By Bee17
from Illinois
Room was absolutely fine. Staff did not prepare breakfast as they were running about 45 minutes late and we needed to leave. No communication when food would be available. Had to leave for an event at the 45 minute mark AFTER breakfast was supposed to be served and they were just setting food out. Had to pay extra for breakfast offsite. I had factored a hot breakfast into the cost of the hotel when booking which was not provided. We did not see any other staff members attempting to help with breakfast. We did see several staff members including the on duty manager and they saw us waiting in the dining area and nothing was said. Very disappointed.
Posted byCorporate
on18 March 2025
Hi Bee17,
Thank you for staying at our Holiday Inn Express Fort Atkinson and sharing your feedback. I appreciate you being one of our valued guests. I trust that all is well.
We are committed to providing exceptional service to our guests. I'm sorry to learn about your experience. I have shared your feedback with our hotel management team to serve as a reference for improvement.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
The Holiday Inn Victorville is conveniently located right off Hwy 15 which will give you easy access to your destination. Our excellent service and great amenities will help you relax if you are on business or pleasure. If you are here on business we are 15 minutes from Southern California Logistics Airport, FedEx, Dr. Pepper Snapple Kuerig and Boeing to name a few. If you are looking for fun things to do in our high desert, we are located near Big Bear Resort, Route 66 Museum, and GreenTree Golf Club. Our non smoking hotel features refrigerators in every room along with 42 inch flat panel HDTV, a desk for your business needs, coffee maker, and a safe to securely lock important items. Our business center is available 24 hours and stay connected with our complimentary Wi-Fi. Take advantage of our complimentary 24 hour fitness center, and then relax in our Olympic size swimming pool open seasonally. If you need to host a business meeting or celebrate a birthday, we have 5,000 sq. ft. of meeting space with catering available. Start and end your day in our Restaurant serving American Cuisine with vegetarian options available.
Overall2 out of 5
Ok
By Lulu
from Los Ángeles
It was ok not up to ihg standards, no charging ports
Posted byCorporate
on18 March 2025
Hi Lulu,
Thank you for choosing our Holiday Inn Victorville for your trip and for sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards Diamond Elite members. I trust that all is well.
We strive for our guests to have a great and satisfying stay. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Candlewood Suites Extended Stay Hotel Colonial Heights Near Ft. Lee, Virginia Consider Us Home at the Candlewood Suites Extended Stay Hotel Colonial Heights - Fort. Lee, Chester, Petersburg, and Richmond, VA. The Candlewood Suites Colonial Heights Fort Lee is a member of the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn & Staybridge Suites Hotels. Specializing in extended stays, Candlewood Suites are the perfect choice for government (per diem), project teams, training, relocation, temporary or corporate housing needs. Our Candlewood Suites hotel is centrally located at exit 58, off I-95 near I-85 & I-295; minutes from Fort Lee, Chester, Petersburg & Richmond, VA business & real estate districts. Our location offers access to Wathal Industrial Park, Meadowville Technology Park, Honeywell, Dominion Power, Phillip Morris, Dupont, SRMC, Xymid, Sunchem, Northrup Grumman, LMR, Fort Lee and Defense Supply Center. The Candlewood Suites hotel offers apartment-style suites with all the conveniences of home to suit your extended stay or short-term hotel or real estate needs. Our pet friendly hotel (fee) offers studio or one-bedroom suites featuring fully equipped kitchens, spacious living & work areas, TVs with DVD players, free high-speed, wired & wireless Internet access. Other features include Candlewood Cupboard, business center, free self-laundry facility, a fitness center & BBQ.
Overall2 out of 5
Would not stay here again
By PA guy
from Pennsylvania
Comfortable bed, good pillows, ok bathroom, very noisy with train tracks behind the building, smoky smell in room even though smoke-free facility, people smoking on the back porch, poor overall condition, service was terrible.
Posted byCorporate
on18 March 2025
Hi PA guy,
Thank you for staying at our Candlewood Suites Colonial Heights Fort Lee and sharing your feedback. I appreciate you being one of our valued IHG One Rewards members. I trust that all is well.
While I am glad you found our beds comfortable, I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
Escape to beachfront bliss at Crowne Plaza Ventura Beach with stunning ocean and mountain views. Minutes from downtown Ventura and a short drive from Santa Barbara, our pet-friendly hotel is the only beachfront property directly on the sand in Ventura Beach, making it the perfect home base for exploring the Southern California Gold Coast. Attend an event at the Ventura County Fairgrounds & Event Center, just steps away from the hotel, shop at the Camarillo Outlets, catch the long waves at C Street, stroll Ventura Botanical Gardens, and relax at Moofish Café or Aqua Beachfront Bar with a refreshing cocktail.
Take a dip in our heated outdoor pool or enjoy direct beach access. Stay active at our 24/7 Fitness Center, host meetings and events in our dynamic venues, and savor delicious local ocean-to-table cuisine at our restaurants. At day’s end, unwind in spacious rooms with plush bedding, balconies overlooking the Pacific Ocean, spa-inspired bathrooms, and upscale amenities. Your Ventura Beach adventure awaits!
Overall2 out of 5
Front desk with by far the least helpful I have experienced in the many years I have stayed at the Crowne.
By LoveVentura
from Orange County, CA
I booked a 2 bed room, had a co-worker with me. I was upgraded, thank you, to a suite. When I checked in at approximately 6pm on Tuesday, March 4th, I asked the woman checking me in to switch me to a 2 bed room. Her immediate response was we are sold out, completely full. I asked her to please check for me, in 2 seconds she found a 2 bed room available.
The next day I had a meeting at 10am, very local, I stopped by the front desk at 9:30am, I believe it was the same person. I asked for a noon check-out, so my guest could have a place to wait for me. Her response was, we are completely sold out, booked full. I asked for 11:30, she said ok.
I returned by 11am, rushed thru my meeting. Since I stay there often I spoke to a few employees to say hi. Found out hotel not booked solid all week, only 20 rooms checking in on Wednesday the 5th. Been slow due to weather.
I asked the front desk person and she said many conventions so they are booked solid.
I have been there at all different times and seasons, know the parking when it is full, hang out at the bar at night, see the difference when there is a convention.
Very disappointed with her lack of customer service and not caring or even want to try to accommodate customers. I am very sure I am not the only one that is not happy with her. I have always been very happy with staff there, know many of them, valets, housekeeping, bar service and registration staff.
This is my first ever complaint for the Crowne.
Posted byCorporate
on18 March 2025
Hi LoveVentura,
Thank you for staying at our Crowne Plaza Hotels & Resorts Ventura Beach and sharing your feedback. I appreciate you being one of our valued IHG One Rewards Platinum Elite members. I trust that all is well.
We are committed to providing exceptional service to our guests. I'm sorry to learn about your experience. I have shared your feedback with our hotel management team to serve as a reference for improvement.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
Enjoy Hotel's Aurora, Illinois Location Near Chicago The distinguished Candlewood Suites® Hotel Aurora - Naperville is just 45 miles west of downtown Chicago and 45 minutes from Chicago O'Hare (ORD) and Chicago Midway (MDW) Airports. Adjacent to the high-tech corridor and I-88, this hotel's all-suite Aurora accommodations promise Illinois visitors a comfortable home base for extended business trips and leisurely vacations. With area companies, including Toyota, Hyundai, Kraft, Nestle and Nissan , within minutes of Aurora, this Illinois hotel's corporate guests enjoy easy access to meetings and business engagements. The hotel's proximity to Naperville, IL puts guests near JP Morgan Chase, Oberweis Dairy and Wendy's Corporate, too . Shoppers visiting Aurora, Illinois love this hotel's location two miles from Chicago Premium Outlets . Top attractions like Hollywood Casino, Raging Waves Waterpark and Orchard Valley Golf Course are also near the hotel's location. Near Naperville, IL and the Chicago area, this hotel's accommodations not only promise convenient access throughout northeast Illinois, but also helpful perks like a 24-hour Fitness Center and Business Center, a 24-hour Candlewood Cupboard convenience store and full kitchens in all rooms. This hotel is 100% non-smoking and pet-friendly. We invite you to embrace the Midwest and stay with the best at the Candlewood Suites® Hotel Aurora - Naperville!
Overall1 out of 5
Worst
By Tanya
from Chicago
The halls smell awful and there’s roaches and have yet to refund me for the nights I didn’t stay.
Posted byCorporate
on18 March 2025
Hi Tanya,
I appreciate you choosing our Candlewood Suites Aurora-Naperville. I am glad to have been a host to one of our valued guests. I hope your day is going well.
We always aim to deliver a great stay experience for our guests, and I am sorry to learn about the issues encountered during your stay. I have shared your concern with the management of our hotel and requested that they reach out in the next 48 hours via phone. You may also reach our hotel directly at 630 907 9977 or candlewood2828@gmail.com.
We hope you give us another opportunity to share a more positive experience with you soon.
Kind regards,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
We always aim to deliver a great stay experience for our guests, and I am sorry to learn about the issues encountered during your stay. I have shared your concern with the management of our hotel and requested that they reach out in the next 48 hours via phone. You may also reach our hotel directly at 630 907 9977 or candlewood2828@gmail.com.
We hope you give us another opportunity to share a more positive experience with you soon.
Kind regards,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Discover Downtown San Jose at the new Holiday Inn Express & Suites San Jose–Silicon Valley. Our 82-room hotel is situated 6 miles from San Jose Int’l Airport & 3 miles from Downtown SJ. Enjoy activities such as shopping at Valley Fair Mall, dining at Downtown restaurants, or attractions like the Winchester Mystery House. Tech Companies like Adobe, Apple, Cisco and Google are all nearby. The SJ Convention Center, SJ State, Santa Clara University, Levi Stadium & SAP Center are also nearby.
Our guestrooms provide comfort to our guests with amenities such as in-room microwave, refrigerator, hairdryer, coffee maker, iron, flat screen TV and complimentary Wi-Fi. The hotel provides a complimentary breakfast, fitness room with cardio equipment & free weights, a business center, & a meeting space for groups & conferences.
Overall1 out of 5
UNPROFESSIONAL STAFF, BAD HOTEL
By SUZIE
from SAN JOSE CA
THE WORST HOTEL EVER! From the front desk staff to dirty, filthy rooms, full of bugs, cockroaches everywhere! Horrible, bad area located by the Monterey highway, extremely dangerous and Noisy. The Hotel Manager, Manjir from India, is totally ignorant and careless, he said he doesn’t care about guests or any reviews HES JUST THERE TO MAKE HIS MONEY AND WILL LEAVE FOR INDIA. Pls save your time and energy, don’t book here! Horrible Conditions, front lady is from Tonga and very verbally abusive.
THE GENERAL MANAGER SAID HE DOES NOT CARE IF GUESTS WRITE BAD REVIEWS.
Posted byCorporate
on18 March 2025
Hi SUZIE,
Thank you for staying at our Holiday Inn Express San Jose Silicon Valley and for sharing your feedback. I appreciate you being one of our valued IHG One Rewards members. I trust that all is well.
We want to make every guest's stay comfortable and provide excellent service. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
A smart Chester hotel on racecourse grounds, with inclusive breakfast and a bar. Holiday Inn Express® Chester - Racecourse hotel is next to racecourse eateries and a five-minute walk from the city centre. Trains from Chester Station, a mile away, reach Manchester Airport (MAN) in just over an hour. Up to 15 business guests can gather in the hotel's naturally lit meeting room, and there are catering options for a productive working lunch. Chester is among the UK's most famous historic towns, and close to the hotel you can walk the ancient city, following in the footsteps of long-gone Roman soldiers. The Grosvenor Museum, Chester Cathedral and medieval Chester Castle are all within a 15-minute walk of the hotel, as is Grosvenor Shopping Centre if you're in need of some retail therapy. At this hotel you can enjoy:-Free Wi-Fi An electric car charging point Express Start™ Breakfast included in the room rate In good weather, savour a delicious English or continental breakfast on the deck area, where you can also admire views of the racecourse with a drink in hand in the evenings. Discounts at 1 racecourse restaurant in the city centre means you can tuck into tasty dishes with a bit of change left over for a bet. After strolling back from dinner, retire to an inviting Next Generation room with Smart TV, USB ports and blackout curtains.
Overall3 out of 5
Bed very comfy, noisy night
By Debs
from Rotherham
We have stopped here before but very disappointed this time, not able to provide late checkout, now have to pay for carparking( although this is very reasonable price)
More importantly the noise at night, 4am people knocking on doors loudly
More importantly the noise at night, 4am people knocking on doors loudly
Posted byCorporate
on18 March 2025
Hi Debs,
Thank you for sharing your feedback and staying at the Holiday Inn Express Chester - Racecourse. I appreciate you doing business with IHG Hotels and Resorts for your travel needs.
We're all about delivering quality service and achieving the highest standards of accommodation to make your experience inviting. We care about your experiences, and I am sorry we did not meet your expectations. I have shared your comments with the hotel management to address this internally.
We hope that you will allow us to serve you again in the future.
Sincerely,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Welcome to the Holiday Inn Laramie University Area. Our Laramie hotel is conveniently located close to I-80 and just two blocks from the University of Wyoming and located 7 miles from the Laramie Regional Airport LAR. From I80, use exit 316.
Our Laramie hotel embodies and exceeds the level of service and hospitality you’ve come to expect from the Holiday Inn brand. Whether your visit brings you to our hotel in Laramie for business or pleasure, the Holiday Inn Laramie is ready to serve you! Ask of friendly and knowledgeable staff about directions to the University of Wyoming, the Wyoming Territorial Prison Historical Museum, University of Wyoming Art Museum, American Heritage Center, Laramie Railroad Depot, and Wyoming Women’s History House.
The Holiday Inn of Laramie is conveniently located just minutes from WyoTech, Trihydro, Tungsten Parts, Hiviz, Ivinson Memorial Hospital, Premier Bone and Joint.
While visiting Laramie, take time to enjoy special attractions such as the Lincoln Monument, the Vedauwoo recreation area, and the Snowy Range Scenic Byway. Relax … it’s the Holiday Inn Laramie! Laramie is home to 4 breweries that are Wyoming owned and run and each have food that are to die for. Laramie has had the pleasure of have Guy Fieri with Diners, Drive-Ins and Dives at 6 of our local restaurants! The featured places are: Sweet Melissas, Born in a Barn, Prairie Rose Café, Crowbar and Grill, Alibi Wood Fire, and Weitzels Wings.
Overall1 out of 5
Do not recommend
By Kara B.
from Nebraska
Not clean, beds were uncomfortable and dirty, and the closed the pool on us!:-(
Posted byCorporate
on18 March 2025
Hi Kara B.,
Thank you for staying at our Holiday Inn Laramie University Area and sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards members.
We want to make every guest's stay seamless and comfortable. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Stay Smart at Holiday Inn Express® Woodbridge Hotel
Located in Prince William County and just 23 miles from downtown Washington, DC, our Woodbridge hotel puts you in close proximity to area businesses and great attractions. Whether you are headed into the Washington, DC Metro area for business or vacation, we put you in the center of it all.
Corporate travelers love our Woodbridge hotel because we provide them with the services and amenities they need most. We are proud to offer a Business Center featuring a computer with high-speed, wired and wireless Internet access, along with copy and print services. For guests who need to be close to Quantico Marine Base, Fort Belvoir, the FBI Academy or Amtrack Auto Train Lorton Station, we are just minutes away.
For those guests who are on vacation, we have numerous options to entertain the entire family. With easy access to local attractions, such as Mount Vernon, Historic Occoquan, IKEA, AMC theaters and the Potomac Mills Outlet Mall, you will never be without something to do. Taking a day trip into Washington, DC offers you the opportunity to spend the day touring a Smithsonian museum, visiting the historic monuments, experiencing Arlington Cemetery or viewing wildlife at the National Zoo. When you are our hotel's guest in Woodbridge, VA, you can enjoy conveniences like an Indoor Pool, Fitness Center and a complimentary, Hot Breakfast Buffet along with a hospitable staff. Book your stay today.
Overall3 out of 5
Just Disappointed
By Dusty
from Charles Town, WV
I don't want to sensationalize this review negatively, so it will just be factual.
-Shower head sprayed in more directions than it should. Definitely needs repair.
-Breakfast area shuts promptly at 0900, which isn't ideal the day after a time change.
-Housekeeping entered the room at 0915 even though we weren't checked out, and the Do Not Disturb sign was on the door. Not terrible if everyone in the room is an adult, but my minor daughter was in the room. She's 15, and this guy was middle aged. What would have happened if I wasn't in the room?
-Shower head sprayed in more directions than it should. Definitely needs repair.
-Breakfast area shuts promptly at 0900, which isn't ideal the day after a time change.
-Housekeeping entered the room at 0915 even though we weren't checked out, and the Do Not Disturb sign was on the door. Not terrible if everyone in the room is an adult, but my minor daughter was in the room. She's 15, and this guy was middle aged. What would have happened if I wasn't in the room?
Posted byCorporate
on18 March 2025
Hi Dusty,
Thank you for staying at our Holiday Inn Express & Suites Woodbridge. A pleasure having you as one of our IHG One Rewards members since 2024.
We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments, and I am certain that the steps that will be taken will improve your next visit with us.
I hope to welcome you back!
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
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