The Holiday Inn Northwest University Heights hotel offers spacious guest rooms and full suites, microwave and refrigerators in each guest room. Our famous hot breakfast buffet is a favorite, with the sparkling indoor pool, free internet, fitness and business center. With easy access to San Antonio International Airport, Military friendly, we are easy access to JBSA – Camp Bullis and Fort Sam Houston for our military groups and training programs. Our groups love to mingle and have "Ice Breaker" receptions at our Lobby Bar before going out to dinner at great local restaurants.
The staff is friendly, but this location needs improvement as it shows its age. The presence of multiple security “towers” is both concerning and reassuring. This location offers excellent access to northern SATX. Not much is in the way of walkable restaurants. I did not dine there; standard coffee service is available.
Posted byCorporate
on18 March 2025
Hello trosenco,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn and Suites San Antonio Northwest as your travel partner. Thank you for being one of our IHG® One Rewards Gold Elite members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R. Case Manager IHG Hotels and Resorts Service
Let our hotel in Temecula California be your preferred destination!
The Holiday Inn Express Temecula is a fantastic destination for anyone visiting the area. Located just off the 15 freeway, it's less than 6 miles from the beautiful Temecula Wine Country, where you can enjoy nearly 50 wineries nestled in the hills with friends, food, and of course, wine.
If you're looking for more to do, head down to historic Old Town Temecula, where you'll find unique shops, restaurants, and entertainment.
At the hotel, you'll enjoy free Wi-Fi, parking, and a hot breakfast. The fitness room is open 24 hours, and there's an outdoor pool and Jacuzzi where you can unwind after a long day. Each room is equipped with a microwave, mini fridge, Keurig coffee maker, TV, hair dryer, iron, and ironing board.
When I stay at a hotel, especially when the rates are not cheap, you expect a certain level of operation. I would imagine that a well run hotel would include someone checking the rooms to ensure basic amenities would be functional. The TV and microwave did not work and our shower smelled like mildew.
Posted byCorporate
on18 March 2025
Hello MayaSol,
Thank you for your stay at the Holiday Inn Express Temecula, California. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G. Case Manager IHG Hotels and Resorts Service
An upscale Heathrow airport business hotel with meeting rooms and a fine-dining restaurant Crowne Plaza® London Heathrow T4 hotel is directly linked to Terminal 4 by a covered pedestrian bridge. A prime location and advanced facilities make our Heathrow Terminal 4 hotel an ideal choice for business travellers. You can reach central London in half an hour on the Heathrow Express , and there’s easy road access to technology companies on the M4 motorway. Our 4 well-equipped event spaces can cater for small meetings or major events, while international flights from Terminal 4 are a short walk away. When you’re off duty, the open spaces of Windsor Great Park and the thrills and spills of Legoland® Windsor Resort are within 30 minutes by car. At this hotel you can enjoy: - Completely Connected power access - A dedicated Crowne Plaza Meetings Director - Sleep Advantage® programme to aid restful sleep Our sophisticated dining options include fusion dishes and an Asian street-food counter in the elegant Urban Brasserie , and snacks in the Crowne Plaza Bar . The gym is open around the clock, so you can work out before breakfast or wind down after work. Our luxurious guest rooms all feature Smart TVs and free WiFi to keep you entertained, while dedicated Quiet Zones and premium bedding help guarantee a good night’s rest.
When we initially checked in we were given the key to a room that was already occupied with other guests! We were then apologized to at length and told we would get a suite for our trouble only to have our consolation prize taken away moments later and given an identical room to the one we had booked, but further away from the elevator… We never asked for an upgrade and we took their gaffe in stride. This was just disappointing and a bit of a let down. Every interaction with staff seemed like they were confused and their attempts to be helpful were awkward and disorganized. But the real cherry on top was the 5am fire drill and being evacuated into the street. Absolutely nothing was offered as consolation for everyone’s lost sleep or standing out in the cold in their pajamas. Also, no one was guiding us out of the building. We were given zero explanation as to what had happened and why the alarms had sounded. This was a very bad hotel experience. It is a pretty hotel and the shower is nice, but the experience was not good.
Posted byCorporate
on18 March 2025
Hello Mr.Kate,
Thank you for your stay at the Crowne Plaza London Heathrow T4, United Kingdom. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G. Case Manager IHG Hotels and Resorts Service
Discover all that downtown Raleigh has to offer at the Holiday Inn Raleigh Downtown . You are within easy walking distance to the Raleigh Convention Center, State Capitol, and five museums!
We welcome students and families to stay with us. We are only one mile from North Carolina State University and William Peace University, St. Mary's College and Meredith College are just a short drive down the road.
Getting here is fast and convenient. Situated 13 miles from the Raleigh Durham International Airport, and convenient to I-40, you'll spend less time in traffic and more time doing what you came to do.
Take in the panoramic views from the Skye Tower Restaurant and Lounge (reopening soon) where you can enjoy savory cuisine. You can also stroll to nearby restaurants, breweries, craft cocktail bars, and the Morgan Street Food Hall , with a wide variety of cuisines.
With our complimentary Wi-Fi, Fitness Center, and Business Center, we have all that you need for your home away from home. Our staff can help you utilize our 4,060 sq ft of meeting space to host your special events, meetings, banquets and more.
Chosen for the location, this hotel left a lot to be desired. While the staff was exceptional, the building was most definitely not. Broken elevators meant hauling luggage down a curved parking garage ramp (and back up when leaving), water damage throughout the property. Crumbling ceilings left plaster throughout the halls, peeling wallpaper, torn carpet, leaky faucets and zero noise barriers meant you could hear EVERYTHING including conversations in the halls conducted at a normal speaking volume. I've had cruise ships with larger bathrooms, we had to stand in the tub to close the door. I would not recommend this property unless it undergoes significant renovations, I don't believe issues have been addressed in decades.
Posted byCorporate
on18 March 2025
Hello vacationer,
Thank you for your stay at the Holiday Inn Raleigh Downtown, North Carolina.
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G. Case Manager IHG Hotels and Resorts Service
Holiday Inn Hotel & Suites in downtown Chattanooga! A unique, stunning and modern hotel located in the heart of Downtown Chattanooga. We are the only hotel in downtown Chattanooga with TESLA Chargers to cater to all your parking needs. Steps away from the Tennessee Aquarium and the Children’s Discovery Museum, hotel’s prime location and new high-end guest rooms make Holiday Inn Hotel & Suites one of Chattanooga’s premier hotels. Walk from the hotel to nearby riverfront restaurants or stay in the hotel to enjoy our Rodizio Brazilian Steakhouse. Tennessee River is just blocks away, along with the AT&T Field where the Chattanooga Lookouts baseball team plays. Attractions like Lookout Mountain, Rock City and the Chattanooga Zoo are just minutes away. Whether you're visiting for business or pleasure, free Wi-Fi access keeps you connected while an extensive Fitness Center lets you keep up your workout routine. Business travelers will be impressed by new guest rooms furnished with top of the line amenities. With 1,700sq ft of event space, we’re the perfect pick for weddings and corporate events. The hotel is in proximity to local businesses including Unum Group, Volkswagen and Blue Cross Blue Shield. Visiting students and physicians can stay close to Erlanger Medical Center, Parkridge Hospital, Memorial Hospital and University of Tennessee at Chattanooga. With these choice amenities and prices, it’s easy to see why guests prefer us to other hotels in Chattanooga!
You will pay a lot for a little. If you're used to a certain level of quality from other IHG properties, you will not find that here. I was overall disappointed with this location, which had seemingly positive reviews but I distinctly different experience.
Posted byCorporate
on18 March 2025
Hello HMS1989,
Thank you for your stay at the Holiday Inn & Suites Chattanooga Downtown, Tennessee. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G. Case Manager IHG Hotels and Resorts Service
Semi Truck and Car Hauler Parking Available Located near the Schaumburg area, the Holiday Inn Express & Suites Chicago West-Roselle offers oversized rooms in Chicagoland. Situated off the Elgin-O'Hare Expressway, the hotel is minutes from Bloomingdale, Hanover Park, and Carol Stream and a 40-minute drive from downtown Chicago. Enjoy free parking with your stay then hop on the Metra Train Station, a mile away, to downtown Chicago. Guests enjoy large rooms that offer refrigerator, microwave, free Wi-Fi, flat-screen TVs and Keurig coffee makers. Need more space? Ask about our suites! Other convenient amenities include a free hot breakfast buffet featuring Cinnamon rolls, laundry facilities, 24-hour Fitness, and Business Center. Our heated indoor pool is open at 9AM until 9 PM all year round. The hotel offers a 580 square feet meeting room. If you need more, we are connected to the Pearl Banquet and Conference Center offering 9000 square feet of flexible space. We partner with nearby venues such as Villa Olivia, Barlett or Bloomingdale Golf Club. Business travelers appreciate our proximity to Westrock, UPS, Nestle and Pentair. Walk to nearby restaurants or enjoy our location close to Woodfield Mall in Schaumburg. Other attractions include IKEA, Wintrust Field, Volkening Lake & Morton Arboretum.
We chose to stay here because it was cheaper than others and it had a pool. However, the pool was chilly. Halls smelled of smoke. Mattress was hard and pillows flat but staff was nice.
Posted byCorporate
on18 March 2025
Hello Aaaab,
Thank you for your stay at the Holiday Inn Express & Suites Chicago West-Roselle, Illinois. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G. Case Manager IHG Hotels and Resorts Service
New Hotel in Muskegon Michigan near Lake Michigan The Holiday Inn Express & Suites Muskegon-Grand Haven is less than 7 miles away from the Sandy Beaches of Lake Michigan and 20 minutes from Michigan’s Adventure Waterpark. Nature enthusiasts will appreciate our short distance from Dune Harbor, PJ Hoffmaster State Park and the beachfronts of Lake Michigan. Other attractions include Ottawa Sands County Park, Muskegon Luge Adventure Sport’s Park, Craig’s Cruisers Family Fun Center, and Muskegon Museum of Art. Maple Hill Golf Course features 14 Name Brands in golf gear at their clubhouse & an 18-Hole executive length course with a rating of 70.0 and a slope rating of 113. We are also only 10 minutes away from two Historic Lighthouses: Grand Haven South Pierhead Outer Lighthouse and Muskegon South Pierhead Lighthouse. Both lighthouses are open to the public and offer tours. Grand Haven Musical fountain offers entertainment to the whole family & has featured bands from Spin Doctors and Sister Hazel to John Waite and Phil Vassar. Our accommodations offer free Wi-Fi, parking, hot breakfast and coffee/tea available in the lobby 24-hours. Maintain your workout routine at our 24-hour fitness center or take a swim in our indoor heated pool. Each room is equipped with a microwave, mini-fridge, Keurig, 43" flat screen television and in-room safe.
Hotel wreaked of marijuana in lobby and throughout the hotel. Could smell it in our room. TV had a bright light on and off and squiggly line, hard to watch.
Posted byCorporate
on18 March 2025
Hello Heather,
Thank you for your stay at the Holiday Inn Express & Suites Muskegon - Grand Haven, Michigan. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G. Case Manager IHG Hotels and Resorts Service
Step into a relaxing and restful space at our Atwell Suites Kansas City Airport hotel, where every feature is thoughtfully designed for working, socializing, or unwinding. Our hotel in Kansas City, MO, is just a five-minute drive from the airport, and we’ll provide transportation for free—no matter what time of day or night. Whether you’re here for work, play, or everything in between, we offer easy access to local attractions. The KCI Expo Center is a quick two-minute walk from our hotel. On your afternoons off, enjoy the Zona Rosa Town Center, an open-air, mixed-use shopping center. Kansas City’s best restaurants, shops, and golf courses are minutes away. Our spacious suites are designed for both rest and productivity. You’ll find a comfortable bed and well-appointed workspaces, ensuring a perfect balance for work and relaxation. Each suite includes a spacious closet, microwave, mini-fridge, wet bar, and coffee maker—everything you need for a home-like experience. Plus, enjoy a cozy lounge area, perfect for unwinding after a busy day.
My stay at The Atwell was terrific. Very friendly staff and exceptionally clean and comfortable room. I highly recommend this hotel to everyone traveling to this area. I will definitely put this as my top 10 out of 10 hotels.
Posted byCorporate
on18 March 2025
Hi Constance,
We're thrilled to hear that you enjoyed your stay at The Atwell and found our staff friendly and rooms clean and comfortable. Your recommendation means a lot to us. We look forward to welcoming you back on your next visit. Thank you for your positive feedback!
Step into a relaxing and restful space at our Atwell Suites Kansas City Airport hotel, where every feature is thoughtfully designed for working, socializing, or unwinding. Our hotel in Kansas City, MO, is just a five-minute drive from the airport, and we’ll provide transportation for free—no matter what time of day or night. Whether you’re here for work, play, or everything in between, we offer easy access to local attractions. The KCI Expo Center is a quick two-minute walk from our hotel. On your afternoons off, enjoy the Zona Rosa Town Center, an open-air, mixed-use shopping center. Kansas City’s best restaurants, shops, and golf courses are minutes away. Our spacious suites are designed for both rest and productivity. You’ll find a comfortable bed and well-appointed workspaces, ensuring a perfect balance for work and relaxation. Each suite includes a spacious closet, microwave, mini-fridge, wet bar, and coffee maker—everything you need for a home-like experience. Plus, enjoy a cozy lounge area, perfect for unwinding after a busy day.
Here is a new hotel that has a modern style with a business feel and upscale like atmosphere. This hotel is very modern and has an expensive ora about it. There are plenty of plugs in the room to plug your items into. There is a clothes steamer to address wrinkles in your suit or attire. The liquid soap smells awesome and the television options are up to date with plenty of streaming options from your favorite platform. The breakfast was nice and the also have upgraded silverware to eat with. The hotel sits close to the road with a private type of entrance. The staff were all friendly and polite. This is a nice place to stay especially for a businessperson.
Posted byCorporate
on18 March 2025
Hi Sarg,
We're thrilled to hear that you enjoyed the modern style and upscale atmosphere of our hotel. It's great to know that the amenities, from the ample plugs to the clothes steamer, met your needs. We're also glad that you appreciated our breakfast and friendly staff. Thank you for sharing your experience and we look forward to welcoming you back, especially on your business trips.
Located off I-30, just 15 minutes from Dallas-Fort Worth International Airport (DFW), Crowne Plaza® Suites Arlington provides the perfect blend of productivity and relaxation. Minutes from AT&T Stadium, home of the Dallas Cowboys, our hotel places you near top attractions like Choctaw Stadium, Globe Life Field, Esports Stadium Arlington, and Six Flags Over Texas. Host meetings and events in our versatile venues with free Wi-Fi and free parking. Savor delectable meals at our onsite restaurant, take a dip in our indoor pool, and stay active in our Fitness Center. At the end of the day, unwind in our spacious rooms and suites, designed for your productivity and relaxation. Stay with us and discover the best of Arlington, Texas!
Everything was great. Could get more ideas with breakfast but other than that everything was great
Posted byCorporate
on18 March 2025
Hi Shea,
We're thrilled to hear that you had a great experience with us. Your feedback about breakfast is noted and we're always looking for ways to enhance our offerings. Thank you for your review!