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Albuquerque, New Mexico Hotel's Location is Ideal Only minutes from Balloon Fiesta Park, where the exciting Albuquerque International Balloon Fiesta is held each year, our hotel in Albuquerque, NM is a vacationer's dream. Our newly renovated lobby features a modern, inviting seating area. The well-equipped Business Center and complimentary high-speed Internet access provide all of your corporate needs so you can work comfortably in an open office setting. We also offer a 600-sq-ft meeting room for your gathering of up to 30 guests. Planning a vacation in Albuquerque? Lodging with us provides you with convenient access to Sandia Casino and to the Balloon Fiesta Park, where you can see more than 750 hot air balloons take to the skies every October. You can also find recreational activities such as a Gravity Park, America's Past Time Batting Cages and a local park just a short walk away! Make time to visit the Indian Pueblo Cultural Center and ride the Sandia Peak Tramway, the world's 2nd longest aerial tramway, through the beautiful Sandia Mountains. No matter what brings you to our hotel in Albuquerque, NM, outstanding service and warm hospitality will make your stay memorable. From the complimentary, newly refreshed Express Start Breakfast Bar to the indoor pool and whirlpool, we feature top-quality amenities for all our guests.
 
Overall
3 out of 5
3 out of 5
Dirty
By Jena72 from Albuquerque, New Mexico
Staff was friendly. Room was okay. Bathroom was dirty. Elevator was disgusting.
Customer avatar
Posted by
on24 March 2025
Hi Jena72,
Thank you for staying at our Holiday Inn Express & Suites Albuquerque-North Balloon Fiesta Park. A pleasure having you as one of our IHG One Rewards Platinum Elite members since 2018.
Our goal is to offer business and leisure travelers dependability, friendly services, and modern, attractive facilities. I'm sorry if we did not meet your expectations. I forwarded your concern to our hotel management team so they could apply the necessary corrections to prevent this from happening again.

We look forward to accommodating you again on your next visit.
Always,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Located at the heart of a picturesque village, the Holiday Inn Express & Suites Tremblant sits on this four-season holiday destination and ski resort. Tremblant welcomes you with newly updated mountain facilities and a European-style pedestrian village with world-class lodging and amenities, restaurants, boutiques and things to do. In the summer, take advantage of the surrounding nature with a pristine freshwater lake, a splendid mountain with endless hiking possibilities and a host of activities. Serving as a launch pad for a wide variety of sports and family recreation, the village is the starting point for activities such as hiking, biking, zip lining, running, and more. Let’s not forget Le Diable and Le Géant, two of the best public golf courses in Quebec, as well as the Beach and Tennis Club which boasts magnificent sunsets on Lac Tremblant. After a full day, guests will appreciate the festive mood of the 40 restaurants, bars and cafés, over 30 boutiques for shopping, a casino, and a fitness centre. There is so much to enjoy at Tremblant. Holiday Inn Express & Suites Tremblant is the place to be: comfortable rooms, attentive customer service, free Express Start™ Breakfast, Wi-Fi network, sauna, outdoor whirlpool bath, and swimming pool in the summer. With year-round musical, cultural and sporting events, Holiday Inn Express & Suites Tremblant will delight guests dreaming of a mountain getaway.
 
Overall
3 out of 5
3 out of 5
Average
By Asuny
Stayed 3 nights in the 1 bedroom suite. The room was spacious, with a balcony and nice view. Breakfast was free and good. Ski locker was also big and convenient.
But the room was quite old and really needs upgrades, even the bedroom was big enough, the bed was small. There’s mould in the bathroom and always had an odour in the room, I noticed the odour was from a staff who provided the room service.
The worst part was in 4 days there’s only 1 elevator worked, another one seemed like to be out of service for a while. Lots of people were waiting for the elevator during check in and check out time, many people had to choose stairs wearing heavy ski boots.
The location was good but not ski in ski out. Next time I would choose another hotel in the village instead.
Customer avatar
Posted by
on24 March 2025
Hi Asuny,
Thank you for sharing your feedback and staying at the Holiday Inn Express & Suites Tremblant. I appreciate your loyalty and for doing business with IHG Hotels and Resorts since 2018.
We invite joy by making every stay brighter and full of possibilities. I'm sorry to learn about what happened. I shared your comments with the local hotel management team. Your feedback will help us improve.
Again, thanks for the feedback. We hope to welcome you back!
Sincerely,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
We invite you to experience the Holiday Inn Express & Suites Natchez. Located within walking distance of historic downtown Natchez, MS. This quaint Mississippi riverfront town is famous for historic Antebellum homes, civil war history, year round festivals and the Great Mississippi River Balloon Race . The Old South Winery offers a fun and relaxing day followed by riverfront dining and a variety of local pubs with live entertainment. Natchez is quickly becoming a leader in the growing world of green fuel alternatives. Major corporations involved in this venture located near the hotel include Elevance, Enersteel, and Genesis Energy other major corporate partners include the Coca Cola Company, Earnst & Young and the Compass Group. Our limited service Natchez hotel features sweeping landscapes of the Mighty Mississippi River, complimentary breakfast and a relaxing stay. Guests will enjoy our complimentary high speed Internet with both wireless and wired capabilities. The hotel's state of the art 24 hour fitness center allows for guests to maintain their daily routine. All rooms include a microwave and refrigerator and a minimum of 37 inch HDTVs. The Southern hospitality you have come to expect from a historic Mississippi town will be exceeded during your stay at the Holiday Inn Express & Suites Natchez.
 
Overall
3 out of 5
3 out of 5
Will not book this location again
By Mike just Mike from Missouri
I booked two rooms and had to keep reminding the desk clerk of this fact. The rooms may have been clean, but the bed covers were stained. The shower still had hair in it from a previous guest. The hallways smelled like urine. Breakfast hours were from 7am to 10a and by 7:30 it there was very few choices and no sign of being restocked.
Customer avatar
Posted by
on24 March 2025
Hi Mike just Mike,
Thank you for staying at our Holiday Inn Express & Suites Natchez South. I appreciate your loyalty and for doing business with IHG Hotels and Resorts since 2003.
We're all about delivering quality service and achieving the highest standards of accommodation to make your experience inviting. We care about your experiences, and I am sorry we did not meet your expectations. I shared your comments with the hotel management team. I am confident that they will take the necessary steps to improve the quality of the services we provide to ensure a flawless stay in the future.
Again, thanks for the feedback. We hope to welcome you back!
Sincerely,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express Yreka - Shasta Area Hotel Our Yreka, California hotel is conveniently located off Interstate 5 in the northeastern corner of the picturesque Shasta Valley. Breathtaking views and historic sites abound in this Northern California city. Families can enjoy staying at our Yreka hotel while they explore everything the Shasta Valley has to offer. You can chose to stay close by and visit the Yreka Historic District with shops, restaurants, statues and museums. Then, you can learn about local history at the Siskiyou County Courthouse or take a scenic drive to Mt. Ashland, Mt. Shasta and the Klamath River . You're sure to find something you love during your Yreka vacation. Business travelers who stay at our Yreka, CA hotel will have convenient access to companies such as Timber Products, Etna Breweries, Nor Cal, Fruit Growers, Bel Campo, Siskiyou County Offices and Siskiyou County Behavioral Health Services . Our Business Center and free high-speed, wired and wireless Internet access make our Shasta Valley hotel the perfect place for business travelers. During your stay, enjoy a swim in the heated, indoor pool or a workout in the Fitness Center at our Holiday Inn Express Hotel in Yreka. You can start your day right every morning with the free hot breakfast bar featuring 100% Arabica Smart Roast coffee and our signature cinnamon rolls. Check out our great Yreka hotel deals, and book with us today.
 
Overall
3 out of 5
3 out of 5
Lack of Customer service
By john from John2379
Customer service was not so good. Which in turn makes your stay at the hotel not so good. When I checked in there was no acknowledgement that I was a IHG member, not friendly. I was asked if I ever stayed before, all she had to do was look up my account. And then a minor argument about my stay preference, I told her I put down the top floor when she had me at the bottom, she proceeded to tell me that I didn't request the top floor in my online reservation. This went on for a few minutes, then she said I have a room on the second floor. I said whatever I had a meeting to get to. The room was a Handicap room, I wasn't happy about that, but I excepted it. What happened to Customer Service?????
Customer avatar
Posted by
on24 March 2025
Hi john,
Thank you for staying at our Holiday Inn Express Yreka-Shasta Area. A pleasure having you as one of our IHG One Rewards Platinum Elite members since 2010.
Our goal is to offer business and leisure travelers dependability, friendly services, and modern, attractive facilities. I'm sorry if we did not meet your expectations. I forwarded your concern to our hotel management team so they could apply the necessary corrections to prevent this from happening again.

We look forward to accommodating you again on your next visit.
Always,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the brand new Holiday Inn St. Petersburg . St. Petersburg's newest and most modern Holiday Inn hotel is centrally located on US I-19 minutes away from I-275 downtown St. Petersburg, Tampa Bay and the St. Pete Pier. Quick access and a short drive to Sarasota over the Skyway Bridge and ease to the Fishing Piers. Our guests can enjoy days at St Pete Beach, Madera Beach, Johns Pass, and Fort De Soto Beach. Travelers will enjoy our close proximity to business in downtown St. Petersburg, as well as USF-St. Petersburg, St. Pete College, Stetson College, Tropicana Field, Al Lang Stadium, The Dali and other Fine Art Museums, The Mahaffey Theater- Duke Energy Center, and endless local entertainment. Guests will enjoy our family friendly, 100% smoke-free hotel with amenities such as brand new guest rooms and furnishings, grab-n-go marketplace, outdoor resort style heated pool and whirlpool, available meeting space, full service restaurant and bar including pool side and room service, on-site Fitness Center, ice station on each floor and guest laundry. Staying connected is easy with our complimentary high speed Internet throughout the hotel. Our restaurant, 34th North, serves breakfast and dinner in a relaxed atmosphere with menus sure to please everyone. Relax in our lounge area, enjoy the game on one of our big screen TV's, or relax poolside with a beverage from our bar or bite to eat.
 
Overall
3 out of 5
3 out of 5
A short visit to St. Pete
By NLPDK from Copenhagen
Classic Holiday Inn hotel - very peaceful. A lot af parking lots. The pool area was not cleaned. 5 min drive from Downtown. The room was old fashioned, but it was clean. I had to ask for my
Customer avatar
Posted by
on24 March 2025
Hi NLPDK,
Thank you for staying at our Holiday Inn Saint Petersburg West. A pleasure having you as one of our IHG One Rewards Gold Elite members since 2018.
Your feedback is extremely valuable to us. We use your feedback to continuously make changes to our brand to improve the guest experience. I am sorry for what happened. I alerted our hotel team about your comments, and I am positive that they will look into this matter for necessary correction.
We hope that you will allow us to serve you again in the future.
Always,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Our friendly staff is waiting to greet you at our Holiday Inn Express® & Suites St. Petersburg. Our hotel is conveniently located in a quiet area just off of I-275, directly next to Cracker Barrel, and only minutes away from many major attractions. Looking for nearby activities in St. Petersburg, FL? Many attractions within a five-mile radius include Tropicana Field, Mahaffey Theater, The Pier, The Florida Aquarium, Sunken Gardens, Holocaust Museum, Salvador Dali Museum, and Top Golf. Families also love that we are a short drive from Busch Gardens, and Florida's beautiful beaches. Business travelers will appreciate being less than six miles from Downtown St. Petersburg, Gateway Business Centre, Carillon Business Center, All Children's Hospital and Bay Front Medical Center. We are pleased to offer a 24-hour business center with copy and wireless printing, and a meeting room ideal for small groups. Keep up your workout routine in our 24-hour fitness center, or take a swim in our heated outdoor pool. We also offer free high-speed, wireless internet access throughout the hotel.
 
Overall
1 out of 5
1 out of 5
Needs Attention to the Experience Overall
By PJ (that’s it) from Florida
Phew!! Thank god my stay is over… I should have read these reviews prior to staying here. I’ve stayed at other Holiday Inn Express & Suites locations before, but this one - dang! I should have stayed at the other one. I initially liked the room due to the 13 foot ceiling, thinking “oh it’s big!” But nope. Also, the room was supposed to have a sofa bed (as advertised) but it was a chaise lounge chair.
Within an hour of being here, I notice the lampshade had a hole in it. The toilet tank looked like it was leaning against the wall, and the seat felt like it wasn’t attached. The entire bathroom smelled of Raid roach spray so much I could barely take a shower without feeling loopy. I itched from the bed covers (which did not smell clean) every morning. LEAF BLOWERS outside of my window at 6:30 am in the pitch black darkness (yet parking lot full of leaves when the sun came up…). Everyone slamming their doors at every hour of the night. Not one of my three nights I slept here did I get a good night’s sleep (woken up between the hours of 5 am and 6:30 am every morning). Was given only one towel in the room. TV remote control buttons don’t work. Fridge was not keeping anything cold. Panels along the side of the window frame would fall if you looked at them too hard. A/C wall unit does not work - thankfully I was able to manually press the buttons on the unit itself, unlike some hotels. Half the vanity mirror lights worked so I got ready in a cave, essentially. Paint was peeling off the walls in the bathroom.
All in all - I do NOT recommend you stay here.
Customer avatar
Posted by
on24 March 2025
Hi PJ (that’s it),
Thank you for sharing your feedback and staying at the Holiday Inn Express & Suites Saint Petersburg North (Interstate-275) and I appreciate you for recently joining the IHG One Rewards program.
We’re determined to provide a space where guests can have a pleasant lodging experience, and I am sorry for the situation. I have alerted the hotel management about what happened and have also sent you a private message to discuss this further.

We hope you will continue to choose IHG Hotels and Resorts in your future travel plans!
Many Thanks,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
All our guest can now enjoy our newly renovated fitness center and guest laundry area. You don't have to sacrifice outstanding amenities for affordability at the Staybridge Suites Columbus - Airport hotel. The hotel's convenient location just minutes from Easton Town Center allows you to find the perfect mix of business and leisure, even on corporate trips. With the Columbus airport nearby, you can step off the plane and into the comfort of an apartment-style suite. Are you looking for Columbus, Ohio hotels near top area businesses like The Limited HQ, JPMorgan Chase and Abbott Labs? Book a suite with us and avoid the hassle of a corporate apartment. To ensure stress-free travel, business guests can take advantage of the free Columbus Airport shuttle. The hotel's central location near the Columbus Convention Center and Nationwide Arena gives guests the opportunity to explore the area's most popular attractions and events. Visit nearby COSI center for some hands-on learning. Feel at home during college visits and moving days at Ohio State University when you book a reservation with us. Save some time after a long day for relaxation by the crystal-clear waters of the indoor pool or a workout in our fitness center. Come join the neighborhood today!
 
Overall
1 out of 5
1 out of 5
Poor cleaning
By Patah 63 from Columbus, O.H.
Upon arrival I immediately noticed urine and hair around the base of toilet. I quickly contacted front desk and ask for a room change. I was told that all that could be done, is someone would clean that area. Unacceptable. This is the second time I've noticed this poor cleaning in the bath room area.
Customer avatar
Posted by
on24 March 2025
Hi Patah 63,
Thank you for staying at our Holiday Inn Saint Petersburg West. A pleasure having you as one of our IHG One Rewards Platinum Elite members since 2024.
We’re determined to provide a space where guests can have a pleasant lodging experience, and I am sorry for the situation. I have alerted the hotel management about what happened and have also sent you a private message to discuss this further.
We hope that you will allow us to serve you again in the future.
Always,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
All our guest can now enjoy our newly renovated fitness center and guest laundry area. You don't have to sacrifice outstanding amenities for affordability at the Staybridge Suites Columbus - Airport hotel. The hotel's convenient location just minutes from Easton Town Center allows you to find the perfect mix of business and leisure, even on corporate trips. With the Columbus airport nearby, you can step off the plane and into the comfort of an apartment-style suite. Are you looking for Columbus, Ohio hotels near top area businesses like The Limited HQ, JPMorgan Chase and Abbott Labs? Book a suite with us and avoid the hassle of a corporate apartment. To ensure stress-free travel, business guests can take advantage of the free Columbus Airport shuttle. The hotel's central location near the Columbus Convention Center and Nationwide Arena gives guests the opportunity to explore the area's most popular attractions and events. Visit nearby COSI center for some hands-on learning. Feel at home during college visits and moving days at Ohio State University when you book a reservation with us. Save some time after a long day for relaxation by the crystal-clear waters of the indoor pool or a workout in our fitness center. Come join the neighborhood today!
 
Overall
1 out of 5
1 out of 5
Poor cleaning
By Patah 63 from Columbus, O.H.
Upon arrival I immediately noticed urine and hair around the base of toilet. I quickly contacted front desk and ask for a room change. I was told that all that could be done, is someone would clean that area. Unacceptable. This is the second time I've noticed this poor cleaning in the bath room area.
Customer avatar
Posted by
on24 March 2025
Hi Patah 63,
Thank you for staying at our Staybridge Suites Columbus-Airport. A pleasure having you as one of our IHG One Rewards Platinum Elite members since 2024.
We’re determined to provide a space where guests can have a pleasant lodging experience, and I am sorry for the situation. I have alerted the hotel management about what happened and have also sent you a private message to discuss this further.
We hope that you will allow us to serve you again in the future.
Always,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Holiday Inn Tampa-Westshore is exceptionally located in the Westshore Business District, near top attractions, including Raymond James Stadium and International Mall. The close proximity of Tampa International Airport as well as the Tampa cruise port makes this Tampa hotel ideal for your next trip. Hospitality is our only business and our team is prepared to show you why this hotel is consistently in the top 20 of all Tampa Hotels. Whether you’re traveling for business or pleasure, you will appreciate our upgraded rooms, complimentary internet, complimentary airport shuttle, an outdoor heated pool, a 24-hour fitness center, and our full-service onsite restaurant The Bar 700. We offer complimentary shuttle transportation from TIA and also within 2 miles of the hotel. We have over 12,000 sq. feet of onsite event space and ample parking which also makes this a great destination for meetings, trainings and social events. The meeting space is located in one private area on the ground floor with dedicated access to parking and entrances.
 
Overall
1 out of 5
1 out of 5
All the price, none of the amenities
By Moll from Michigan
Severely disappointed. I pretty much exclusively stay at IHG hotels. Have never been so disappointed. The air conditioning was not working in the room. It was so hot and uncomfortable all night. There was no WIFI or cable TV. Staff was unapologetic. Don’t stay at this location- stay somewhere else.
Customer avatar
Posted by
on24 March 2025
Hi Moll,
Thank you for staying at our Holiday Inn Tampa Westshore - Airport Area. A pleasure having you as one of our IHG One Rewards Silver Elite members since 2016.
We’re determined to provide a space where guests can have a pleasant lodging experience, and I am sorry for the situation. I have alerted the hotel management about what happened and have also sent you a private message to discuss this further.
We hope that you will allow us to serve you again in the future.
Always,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
It is our pleasure to welcome you to Candlewood Suites Bluffton-Hilton Head . Whether you are traveling on business or pleasure, we know you have a variety of hotels to choose from. We strive to provide you a room that is clean and comfortable, with friendly attentive service, at a value-conscious price. We are 100% nonsmoking. We want you to enjoy every day of every stay. Our professional and friendly staff is committed to ensuring your stay to be both enjoyable and comfortable. We are a short drive to downtown Bluffton, USCB, Sun City, and the upcoming Latitudes at Margaritaville . Nearby points of interest include Parris Island, Hilton Head Brewery, Hilton Head Distillery, Hilton Head Beaches, downtown Beaufort and Savannah . Thank you again for choosing Candlewood Suites Bluffton-Hilton Head . We hope that you will continue to use our hotel for your lodging needs in the Bluffton-Hilton Head area and look forward to seeing you on your next trip. Candlewood Suites hotels are extended-stay properties. Housekeeping service is provided every seven days. If you need fresh towels or additional supplies please stop by the front desk. Candlewood Suites hotels do not serve breakfast every morning due to the fact every room has a full kitchen in the room. However, we have several options in our Candlewood Cupboard for purchase. There are also several restaurant options in the vicinity and within walking distance.
 
Overall
1 out of 5
1 out of 5
They have Bed Bugs
By Nickel from Atlanta, GA
Any rooms surrounding 310 BEWARE. Seems they desperately need effective mgmt. The hotel is drab, dingy & in some areas severely lacking in cleanliness. I was supposed to stay 4 nights but barely stayed 1 before checking out early. Candlewood's BED BUGS ate me alive (more than 15 bites) ...and they want you to believe they clean or sanitize the rooms...clearly not the case. I brought it to the front desk's attention, they had no words but Sonia was kind enough to express empathy and did apologize. I brought 3 of their live BED BUGS down for her & a male staff member to see. I was told a manager would contact me and since checking out before 6am on 2/25 (I checked in on 2/24), I have yet to hear from anyone though I have placed several calls. Mgmts indifference to a situation like this is shameful, insulting & unsettling. I think they confused my delay in exposing them with a license to do nothing. The delay was to give them adequate time to address the issue which they have chosen not to beyond providing a refund. This is the only IHG property I've visited that I could rate with an F. It's in the top 3 worse hotels I've ever stayed in & bc I travel for work, I've stayed in far more than the average traveler. I've traveled for years and have never had an encounter with BED BUGS until this stay. As a Platinum Elite member receiving this level of indifference and the brush off, I feel sorry for how the non members must be treated at this location. I welcome the overdue follow up from IHG. Indifference is not the appropriate answer here Candlewood & IHG.
Customer avatar
Posted by
on24 March 2025
Hi Nickel,
Thank you for sharing your feedback and staying at the Candlewood Suites Bluffton. We appreciate you choosing IHG Hotels and Resorts for your travel needs.
We aim for our guests to have a lasting impression of the brand. I am sorry for the issues you encountered. I shared your feedback with our hotel management team, and I'm confident they will take steps for improvement so this won't happen again. I also sent a private message to discuss this further with you.
Again, thanks for the feedback. We hope to welcome you back!
Sincerely,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
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