Just steps away from Yaletown bars and restaurants, Robson Street shopping, and the Entertainment District, Holiday Inn & Suites Vancouver Downtown offers a comfortable stay. Enjoy a stroll along the Vancouver Seawall or take a ferry across False Creek to Granville Island Market. Our prime location provides easy access to sporting events, the cruise terminal, and the Vancouver Art Gallery.
Host gatherings in our meeting rooms, stay active in our Fitness Centre, and relax in our indoor pool. Savour delicious meals at our onsite restaurant, pamper yourself in our spa, and stay connected with free Wi-Fi.
Combining a prime location with newly renovated accommodations, top-notch amenities, and excellent service, we ensure your stay is unforgettable. We acknowledge that our hotel operates on the traditional, ancestral, and unceded territory of the Musqueam, Squamish, and Tsleil-Waututh Nations. We are grateful to live and work on these lands and recognize the importance of honoring Indigenous peoples' histories, cultures, and contributions.
When I was checking in , the front desk staff Name start with viz or Vix something, old Asian man. He did not greet well , zero efforts and was behaving that i don’t belong to this property to stay. As you can see I’m an IHG employee I book for one night, He was behaving rudely and was zero attention was given to me. Morning staff was very good but had a very bad experience on Arrival.
Posted byCorporate
on24 March 2025
Hi Mohit,
Thank you for sharing your feedback and staying at the Holiday Inn & Suites Vancouver Downtown and I appreciate you for recently joining the IHG One Rewards program.
Providing excellent service and accommodations is our priority. I’m sorry for the issues you encountered during your stay. I've communicated your feedback to our hotel management and trust that this will be discussed with the team to identify the areas that require improvement. I have also sent you a private message to discuss your experience further.
We hope you will continue to choose IHG Hotels and Resorts in your future travel plans!
Many Thanks,
Rosh D. Case Manager IHG Hotels and Resorts Service
The Crowne Plaza Cleveland at Playhouse Square is in the heart of downtown Cleveland. The hotel is situated in the vibrant Playhouse Square district, which is known for its theaters, restaurants, and entertainment venues. The hotel features elegantly appointed guest rooms and suites, each equipped with modern amenities such as flat-screen TVs, high-speed Internet access, and plush bedding. The Ghost Light Restaurant is a great option for breakfast, dinner, or a cocktail.
Catch a show in renowned theatres like the Allen Theatre, Hanna Theatre, Connor Palace Theatre, KeyBank State Theatre, and Mimi Ohio Theatre. Explore cultural attractions like the Rock & Roll Hall of Fame, Great Lakes Science Center, and West Side Market. Visit Flats East Bank Entertainment District for premier dining and concerts.
MLB fans can catch a Cleveland Guardians game at Progressive Field, while NBA fans can catch a Cleveland Cavaliers game at RocketMortgage Fieldhouse, and NFL fans can cheer on the Browns at Cleveland Browns Stadium. Blending comfort with historic charm and hospitality, our downtown hotel puts guests at center stage. Relax in modern rooms and WorkLife Suites. Stay active in our Fitness Center, take a dip in our indoor pool, and stay connected with free Wi-Fi. Savor delicious dining at our restaurant and host meetings, weddings, and events in our venues. Our hotel is the perfect gateway to everything Cleveland has to offer.
Being inside the IHG properties, I was excited to book this hotel for a work trip in Cleveland.
The room was clean, and the bed super comfortable.
The only problem, I was woken up by ongoing renovations my first two nights. After 12 hour work days at Rocket Arena, my much needed sleep was cut drastically short.
The AGM offered very little, and also told me they didn’t have a solution to the issue. They needed to fill the room, regardless of the hammering going on directly above my room.
The direct staff on site are very friendly, and went above and beyond for some bathroom items I left behind.
But, be sure to ask if renovations are ongoing. Your sleep may be cut a lot shorter than expected.
Posted byCorporate
on24 March 2025
Hi BaseballGuy,
Thank you for staying at our Crowne Plaza Cleveland at Playhouse Square. I appreciate your loyalty and for doing business with IHG Hotels and Resorts since 2022.
We’re determined to provide a space where guests can have a pleasant lodging experience, and I am sorry for the situation. I have alerted the hotel management about what happened and have also sent you a private message to discuss this further.
Again, thanks for the feedback. We hope to welcome you back!
Sincerely,
Rosh D. Case Manager IHG Hotels and Resorts Service
Step into a relaxing and restful space at our Atwell Suites Kansas City Airport hotel, where every feature is thoughtfully designed for working, socializing, or unwinding. Our hotel in Kansas City, MO, is just a five-minute drive from the airport, and we’ll provide transportation for free—no matter what time of day or night. Whether you’re here for work, play, or everything in between, we offer easy access to local attractions. The KCI Expo Center is a quick two-minute walk from our hotel. On your afternoons off, enjoy the Zona Rosa Town Center, an open-air, mixed-use shopping center. Kansas City’s best restaurants, shops, and golf courses are minutes away. Our spacious suites are designed for both rest and productivity. You’ll find a comfortable bed and well-appointed workspaces, ensuring a perfect balance for work and relaxation. Each suite includes a spacious closet, microwave, mini-fridge, wet bar, and coffee maker—everything you need for a home-like experience. Plus, enjoy a cozy lounge area, perfect for unwinding after a busy day.
Beautifully clean hotel. Very modern and sleekly designed room. Love that there is no carpet to get gross and dingy over time. 5 stars would recommend!
Posted byCorporate
on24 March 2025
Hi,
We're thrilled to hear that you enjoyed the modern design and cleanliness of our hotel. Your recommendation means a lot to us. Thank you for the 5-star review!
Step into a relaxing and restful space at our Atwell Suites Kansas City Airport hotel, where every feature is thoughtfully designed for working, socializing, or unwinding. Our hotel in Kansas City, MO, is just a five-minute drive from the airport, and we’ll provide transportation for free—no matter what time of day or night. Whether you’re here for work, play, or everything in between, we offer easy access to local attractions. The KCI Expo Center is a quick two-minute walk from our hotel. On your afternoons off, enjoy the Zona Rosa Town Center, an open-air, mixed-use shopping center. Kansas City’s best restaurants, shops, and golf courses are minutes away. Our spacious suites are designed for both rest and productivity. You’ll find a comfortable bed and well-appointed workspaces, ensuring a perfect balance for work and relaxation. Each suite includes a spacious closet, microwave, mini-fridge, wet bar, and coffee maker—everything you need for a home-like experience. Plus, enjoy a cozy lounge area, perfect for unwinding after a busy day.
Charge different: the web site show one price and at the desk charge other price Tv and coffee machine doesn't work property Frame bed dangerous. Nobody tell us that make reservation for the shuttle A lot of noise. You should tell other people who have children to try not to make noise because other people want to rest
Posted byCorporate
on24 March 2025
Hi Veneca,
We're sorry to hear about your experience. We strive to provide clear and accurate pricing, as well as functional amenities for our guests. We also understand the importance of a peaceful environment. Your feedback is valuable and will be used to improve our services. Thank you for bringing these issues to our attention.
Centrally located near area corporations and Anaheim attractions, the new Holiday Inn Express Fullerton – Anaheim hotel is the newest hotel near Disneyland. The hotel’s location offers convenience without sacrificing comfort or peace of mind. It is the perfect home base, whether you are in Orange County for business or on vacation. The hotel’s proximity to Fullerton area corporations such as Bank of America, B/E Aerospace, CKE Restaurants, Danaher, Kimberly Clark, Raytheon, St. Jude Medical and UTC Aerospace is ideal for professionals. Disneyland Resort is just four miles away. The Anaheim Convention Center, attractions like Knott’s Berry Farm and Crystal Cathedral, and sports venues such as Angel Stadium and Honda Center are only minutes away from our convenient location. Orange County is a shopping mecca, with MainPlace Mall and The Outlets at Orange nearby. Our new, contemporary guest rooms are among the first to feature our brand’s latest design, Formula Blue, which puts sleep quality and simplicity at the center of our guest experience. Our complimentary Express Start Breakfast provides a delicious variety of hot and cold breakfast favorites served in our Great Room each morning. Maintain your lifestyle with a workout in our Fitness Center, featuring the latest in equipment. We invite you to come experience why the “smart traveler” chooses the Holiday Inn Express Fullerton – Anaheim hotel today!
I have already expressed myself once and I have called the hotel
Posted byCorporate
on24 March 2025
Hello Valued Guest,
Thank you for your stay at the Holiday Inn Express Fullerton - Anaheim, California. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last. I have also sent you a private message regarding your experience.
I hope you stay with us again!
Best regards,
Clayton G. Case Manager IHG Hotels and Resorts Service
Welcome to the new Holiday Inn Express & Suites Forney, Texas, located half a mile from downtown Forney, just 15 miles from Dallas, right off Hwy 80. Our hotel's location is ideal for leisure and business travelers since we're just minutes from Tanger Outlet Mall
In Forney, leisure patrons can enjoy plenty of nearby, exciting activities. You can enjoy visiting the Artisan and Farmers Market in downtown Forney. Spend a day touring Fair Park, then catch a game or performance at the American Airlines Center. The largest flea market in the US, Canton Trade Days, is just a short 30 minute drive from our location.
When you choose to "Stay Smart" in the Forney area, our hotel's amenities make your visit more comfortable. We have a Business Center with copy and print services, and we offer free high-speed, wired and wireless Internet access. We have an on-site Fitness Center, an outdoor pool, so you can stay in shape and unwind while you're here. The free Express Start Breakfast Bar is available every morning, too, and features a variety of tasty options like eggs, bacon and fruit. Make your reservations today!
First - I never complete these...but this time I must. This property truly gives IHG and Holiday brands a really bad review experience. Both elevators were down during my visit. The internet was out on day 2. The condition of my room was not good - it was a handicap room and the wall, ceiling and cleanliness is not good. I am not handicap - but was given the room...not a great room for disabled quests. I got two waters from the pantry...I asked to put it on the room bill. The answer was - we only take cash. I said - if I dont have cash...you cant put it on the room and the answer was 'no'. I was only there 2 nights and all of these issues present. I would NEVER stay at this location again. The staff was not friendly...they didnt speak unless you asked them a question...no good morning, no have a nice day. The entire experience was not pleasant. IHG needs to do something about this location to protect its brand. Hope this helps!
Posted byCorporate
on24 March 2025
Hello Kman,
Thank you for your stay at the Holiday Inn Express & Suites Forney, Texas. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last. I have also sent you a private message regarding your experience.
I hope you stay with us again!
Best regards,
Clayton G. Case Manager IHG Hotels and Resorts Service
Welcome to the Holiday Inn Express Tallahassee I-10 East, where comfort meets convenience just off Interstate 10 at Exit 203. Whether you're here for business, pleasure, or a quick stayover on your way to Disney, our hotel is designed with you in mind. Located eight miles from downtown, you can enjoy a peaceful retreat while still being close to all that Tallahassee has to offer. Unwind by our outdoor pool, catch up on work at our Business Center, or stay productive in your room with our spacious work desks. Plus, with complimentary Wi-Fi throughout the hotel, staying connected is a breeze. Start your day right with our signature Express Start Breakfast—on the house, of course! Looking to stay active? Our 24-hour Fitness Center is ready when you are, and with all-new accommodations, your stay will be nothing short of exceptional. With rooms designed for major comfort, including plush duvets and a choice of pillows, grabbing some z’s in a sparkling clean room will be one of the highlights of your stay. When it’s time to refuel, you’ll love our nearby dining options like Ted's Montana Grill, Walk-On's Sports Bistreaux, and Bonefish Grill. And if you're here for game day, you'll be just minutes away from Florida State University's Doak Campbell Stadium and FAMU's Bragg Stadium. At Holiday Inn Express Tallahassee I-10 East, we’ve got everything you need for a smart, stress-free stay. Come experience the best of Tallahassee with us!
Dirty and broken equipment. Need more detail on cleaning the rooms.
Posted byCorporate
on24 March 2025
Hi Stan,
We're sorry to hear about your experience with the condition of our equipment. We take cleanliness and maintenance very seriously and your feedback is valuable in helping us improve. We'll ensure your concerns are addressed promptly. Thank you for bringing this to our attention.
Enjoy the Best Among Mystic, Connecticut Hotels
When it comes to convenient and affordable accommodations, you can have it all at the Holiday Inn Express® Hotel Mystic . Located just off Interstate 95 at Exit 90, our Mystic, Connecticut hotel's just the place for business and leisure travelers in New England.
Our hotel's near the Mystic Seaport and adjacent to the Mystic Marinelife Aquarium, providing fun for the entire family. Feel free to enjoy the various sea life exhibits at the aquarium before you take a stroll through the Olde Mistick Village for a glimpse of historic New England life. Adults can also make plans to test their luck at the Mohegan or Foxwoods casinos while visiting us in Mystic, Connecticut.
Our hotel's corporate guests love our finely appointed business center. We provide e-mail, fax, copy and print services, so feel free to catch up on some work outside of the office. In addition, we offer free high-speed Internet access throughout the hotel, allowing our guests to surf the web from anywhere in the building.
Other hotel's amenities near the Mystic Seaport just can't compare to our list of complimentary perks. A well-equipped fitness center is available if you want to burn off extra calories, along with a relaxing indoor pool. Be sure to stop in and fill up with our free Express Start hot breakfast before you head out for a day of sightseeing. "Stay Smart" when you stay at our Mystic, Connecticut hotel!
Stayed in a recently refreshed room. It looked brand new.
Posted byCorporate
on24 March 2025
Hi Jakeypoo3030,
We're thrilled to hear you enjoyed your stay in one of our recently refreshed rooms. Your positive feedback is greatly appreciated. We look forward to welcoming you back in the future!
-The Staff at Holiday Inn Express Mystic Groton Area
Welcome to the Holiday Inn Express Tallahassee I-10 East, where comfort meets convenience just off Interstate 10 at Exit 203. Whether you're here for business, pleasure, or a quick stayover on your way to Disney, our hotel is designed with you in mind. Located eight miles from downtown, you can enjoy a peaceful retreat while still being close to all that Tallahassee has to offer. Unwind by our outdoor pool, catch up on work at our Business Center, or stay productive in your room with our spacious work desks. Plus, with complimentary Wi-Fi throughout the hotel, staying connected is a breeze. Start your day right with our signature Express Start Breakfast—on the house, of course! Looking to stay active? Our 24-hour Fitness Center is ready when you are, and with all-new accommodations, your stay will be nothing short of exceptional. With rooms designed for major comfort, including plush duvets and a choice of pillows, grabbing some z’s in a sparkling clean room will be one of the highlights of your stay. When it’s time to refuel, you’ll love our nearby dining options like Ted's Montana Grill, Walk-On's Sports Bistreaux, and Bonefish Grill. And if you're here for game day, you'll be just minutes away from Florida State University's Doak Campbell Stadium and FAMU's Bragg Stadium. At Holiday Inn Express Tallahassee I-10 East, we’ve got everything you need for a smart, stress-free stay. Come experience the best of Tallahassee with us!
Oue hotel stay there was excellent as always. We definitely will be returning .
Posted byCorporate
on24 March 2025
Hi MsDee,
We're glad to hear that your stay was excellent! Your continued patronage is greatly appreciated and we look forward to welcoming you back in the future. Thank you for the positive feedback!
Between Downtown Atlanta and Buckhead, and across from Emory University Hospital, Crowne Plaza Atlanta - Midtown is perfectly situated for both business and leisure travelers. Close to Fortune 100 companies and popular attractions such as the Georgia Aquarium, Fox Theater, Piedmont Park, World of Coca-Cola, Mercedez-Benz Stadium, State Farm Arena, and College Football Hall of Fame, our hotel offers convenience at every turn. Georgia Tech is just minutes away, making us an excellent choice for students, parents, and alumni.
Enjoy modern guestrooms, free Wi-Fi, and a 24-hour Fitness Center. Relax by our outdoor rooftop pool or enjoy a meal at our on-site restaurant and bar.
Our prime Midtown location, near Georgia World Congress Center (GWCC), also makes us “the place to meet,” with 31,000 square feet of event space, including the breathtaking SKY Room on the 25th floor. Experience authentic Southern hospitality and an unforgettable stay at Crowne Plaza Atlanta - Midtown.
Hi, I love IHG but this hotel was overbooked and they cancelled my hotel when I had a speaker session at 830am the next morning after sending me a welcome email the Friday before. The hotel manager said my card was declined even though I have other IHG reservations on the same card and been a member since 10+ years. I am a platinum elite IHG member and they did not call nor email that supposedly my card was declined while having plenty of credit limit. The truth is the hotel overbooked customers and I did not check in until 8pm as I was working a conference at GWCC until 8pm. The check-in line was out the door and I was told “card declined and no rooms tonight”. However, I booked an alternate room online for double the charge at the Staybridge Suites in the same physical building. I’ve never experienced this at a IHG hotel and would encourage IHG senior management reading this review to investigate this hotels practices and contact me for any questions. As a platinum elite member, I normally receive fantastic treatment not overbooked room and told “sorry, we don’t have any rooms” only to book for twice the charge online. I would not recommend this hotel or stay at this property again.
Posted byCorporate
on24 March 2025
Hello Platinum Elite Member,
Thank you for booking the Crowne Plaza Atlanta - Midtown, Georgia. I appreciate your IHG One Rewards Platinum Elite membership!
We're determined to make your experience with us pleasant, and I am sorry to learn about the issues encountered. I have alerted the hotel management regarding your comments. We will work harder to make your next stay better. I have also sent you a private message regarding your experience.
I hope you choose us again!
Best regards,
Clayton G. Case Manager IHG Hotels and Resorts Service