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    14 February 2017
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    4 May 2025
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Welcome to our hotel in Newark, just 7 minutes from Newark Liberty International Airport. Our hotel puts you near all the best attractions in the Elizabeth area of Newark, from the historic Anheuser-Busch Co. brewery to the concerts, sports, and family-friendly shows at Prudential Center. We’re also within walking or biking distance to Rosemount Memorial Park, plus local dining and shopping. At our hotel, enjoy a free, hot breakfast every day, plus a 24-hour fitness center, complimentary airport shuttle, and spacious business center. Rest each night in a plush bed with a soft duvet before tackling the day’s adventures. With free, fast Wi-Fi and a dedicated workspace in your room, you can get things done when you’re not relaxing or adventuring.
 
Overall
2 out of 5
2 out of 5
Mold on ceiling in room
By Susy from Newark
Stay 4/19/25. Do not stay at this hotel. Airport shuttle passed us by and had to wait a full hr for the next even after calling hotel. Significant black mold on ceiling in bedroom area. Leaky roof? Fire alarm went off at 2:00 am we were told it was a false alarm when front desk was called.
Customer avatar
Posted by
on3 May 2025
Hi Lina,
Thank you for sharing your thoughts about your stay, and I appreciate you for recently joining the IHG One Rewards program.
The comfort and satisfaction of our guests are important to us, and I'm sorry to learn about your experience. I ensured our hotel team read your post to serve as a reference for improvement.
I hope you give us another chance to turn things around the next time you stay with us.
All the Best,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to our hotel in Newark, just 7 minutes from Newark Liberty International Airport. Our hotel puts you near all the best attractions in the Elizabeth area of Newark, from the historic Anheuser-Busch Co. brewery to the concerts, sports, and family-friendly shows at Prudential Center. We’re also within walking or biking distance to Rosemount Memorial Park, plus local dining and shopping. At our hotel, enjoy a free, hot breakfast every day, plus a 24-hour fitness center, complimentary airport shuttle, and spacious business center. Rest each night in a plush bed with a soft duvet before tackling the day’s adventures. With free, fast Wi-Fi and a dedicated workspace in your room, you can get things done when you’re not relaxing or adventuring.
 
Overall
2 out of 5
2 out of 5
Mold on ceiling in room
By Susy from Newark
Stay 4/19/25. Do not stay at this hotel. Airport shuttle passed us by and had to wait a full hr for the next even after calling hotel. Significant black mold on ceiling in bedroom area. Leaky roof? Fire alarm went off at 2:00 am we were told it was a false alarm when front desk was called.
Customer avatar
Posted by
on3 May 2025
Hi Susy,
Thank you for sharing your thoughts about your stay, and I appreciate you for recently joining the IHG One Rewards program.
The comfort and satisfaction of our guests are important to us, and I'm sorry to learn about your experience. I ensured our hotel team read your post to serve as a reference for improvement.
I hope you give us another chance to turn things around the next time you stay with us.
All the Best,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to our Holiday Inn Express & Suites Atlanta Buckhead Area hotel. Our location near Emory University, Children’s Healthcare, Piedmont Hospital, Shepherd Center and Mercedes Benz Stadium is perfect for business and leisure travelers alike. Our hotel is only three miles away from Mercedes Benz Stadium and Arena, which makes it a very convenient place to stay if you are planning to attend a Falcons Football game, a concert, a show, or an event like the annual Chick-fil-A Bowl . While in Atlanta, be sure to explore the CNN Center, King Center , and Georgia Aquarium , just minutes from our hotel. A short drive will take you to the Fox Theatre or Six Flags of Atlanta . In need of retail therapy? Find everything and more at Atlantic Station, Phipps Plaza and Lennox Square . For a more unique shopping experience, check out Buckhead Village , one of Atlanta’s hidden gems; offering boutique shopping, exquisite restaurants, and trendy nightlife options. Several amenities await you at our Atlanta Buckhead hotel. Start your day with complimentary, hot breakfast , and get a workout in our fitness center. Stay productive at our business center, and enjoy our other amenities like complimentary wifi and on-site parking. If you need to host an event, our meeting room is ideal and can hold up to 40 people. We look forward to seeing you soon at the Holiday Inn Express & Suites Atlanta Buckhead
 
Overall
1 out of 5
1 out of 5
Horrible Hotel
By Louis from Florida
This is a really bad condition hotel. To start off ver limited to no parking and broken down luggage carts. My room looked terrible and unpleasant to stay in. Issues that I found was a broken window, ceiling texture cracked and falling on bed. Also the vanity sink was clogged and bathroom sliding door didnt close all the way. We found trash under the bed and one of the bedroom lights was out. I regret coming here and wish I would get a full refund .
Customer avatar
Posted by
on3 May 2025
Hello Louis,
We appreciate your feedback. It’s great to hear from our IHG One Rewards member. Thanks for your loyalty and for always staying with our Holiday Inn Express And Suites.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to EVEN Hotel Miami-Airport, where purposeful wellness meets relaxation in a modern setting. Our family-friendly hotel is not only ideal for business travelers and cruise-goers but also for furry friends as we are pet-friendly. Relax by our resort-style outdoor pool, recharge in our fitness center, and refuel with balanced meals at EVEN Kitchen & Bar. Enjoy our spacious rooms, free Wi-Fi, and free airport shuttle so you can sail seamlessly into your next adventure. Explore the artistic havens of Little Havana, Wynwood, and the chic shopping of Brickell City Center, Dolphin Mall, and Coral Gables. Take a thrilling airboat ride in Everglades National Park, visit LoanDepot Park, or stroll the renowned Miami Beach.
 
Overall
2 out of 5
2 out of 5
Too expensive for what we got
By Lina from Miami, Fl
Floor was dirty. After shower feet we’re getting dark walking to bed. Tv channels weren’t really showing and guide didn’t work at all. Bathroom had loud fan sound constantly. Key cards locked out at 12 even though checkout is until 2pm which also got us locked into parking garage. Staffs response was we beeped you in. After we called in twice stuck in garage for ten minutes. For what we paid should have at least had a microwave, better fridge, and clean space. Other hotels and stays are worth the extra money.
Customer avatar
Posted by
on3 May 2025
Hi Lina,
Thank you for sharing your thoughts about your stay, and I appreciate you for recently joining the IHG One Rewards program.
The comfort and satisfaction of our guests are important to us, and I'm sorry to learn about your experience. I ensured our hotel team read your post to serve as a reference for improvement.
I hope you give us another chance to turn things around the next time you stay with us.
All the Best,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to EVEN Hotel Miami-Airport, where purposeful wellness meets relaxation in a modern setting. Our family-friendly hotel is not only ideal for business travelers and cruise-goers but also for furry friends as we are pet-friendly. Relax by our resort-style outdoor pool, recharge in our fitness center, and refuel with balanced meals at EVEN Kitchen & Bar. Enjoy our spacious rooms, free Wi-Fi, and free airport shuttle so you can sail seamlessly into your next adventure. Explore the artistic havens of Little Havana, Wynwood, and the chic shopping of Brickell City Center, Dolphin Mall, and Coral Gables. Take a thrilling airboat ride in Everglades National Park, visit LoanDepot Park, or stroll the renowned Miami Beach.
 
Overall
1 out of 5
1 out of 5
Poor staff interaction and cold shower
By JB0102 from Chicago, IL
Housekeeping basically tried to rush me out of the hotel by constantly asking me what time I have to leave. Shower did not have hot water. I tried everything to turn on hot water.
Customer avatar
Posted by
on3 May 2025
Hi JB0102,
Thank you for staying at the EVEN Hotel Miami - Airport. We appreciate having you as one of our IHG One Rewards Platinum Elite members.
Our EVEN Hotels brand offers guests a flexible, convenient place to be productive. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and we will work things out to make things right in the future. I also sent you a private message to extend our sincere apology.
I hope you will still include us as your travel buddy next time you come to the area.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn St. Louis - Downtown Conv Ctr located next to America's Convention Center & Dome , and just one block from St. Louis' newest expansion area "Washington Avenue" featuring unique dining, shopping boutiques and entertainment. Our convenient downtown location is just nine blocks from Busch Stadium , home of the St. Louis Cardinals & Ballpark Village, and Enterprise Center , home of the St. Louis Blues ! We’re minutes from some of Saint Louis' historical sites such as St Louis Gateway Arch, Anheuser Busch Brewery, Forest Park Zoo , and St Louis Union Station , home of the new St. Louis Aquarium . The Holiday Inn St. Louis - Downtown Conv Ctr features 293 beautifully appointed guest rooms and suites that feature a Keurig Coffee Maker, complimentary wireless high-speed Internet access, mini-refrigerator & microwave. You can relax in our indoor heated pool featuring a spacious pool deck, or get your heart pumping in our state-of-the-art Fitness Center. We're the perfect business address for visitors to Wells Fargo, PWC, Procter & Gamble, US Bank, Nestle Purina, AB, Accenture, Siemens, ADM, Marathon Petroleum, Schneider Electric, KPMG, Mallinckrodt & SLU.
 
Overall
2 out of 5
2 out of 5
Still under construction
By mose24m from Cape Girardeau
While the website says newly remodeled I would say it is far from finished
Customer avatar
Posted by
on3 May 2025
Hi mose24m,
Thank you for staying at our Holiday Inn Saint Louis - Downtown Convention Center to host your stay. We appreciate you choosing us for your travel accommodation since 2021.
We want you to have a lasting impression of the brand by providing dependable service and accommodations. I am sorry for what happened. IHG Hotels and Resorts works hard to deliver an excellent guest experience. I have shared your comments with the hotel management to address this internally.
I hope to welcome you back!
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Discover the vibrant charm of the Bronx at the Holiday Inn Express & Suites Bronx NYC! Located adjacent to the St Barnabas Hospital system and Ideally situated just minutes from the heart of Manhattan, providing easy access to the city's most iconic attractions. With a subway station nearby, exploring all five boroughs is a breeze. We're also conveniently located just 15 miles from JFK International Airport, making us an excellent choice for both leisure and business travelers. Sports enthusiasts will appreciate our close proximity to Yankee Stadium, where you can catch a thrilling baseball game or enjoy a concert. For those seeking cultural experiences, the Bronx Zoo, the New York Botanical Garden, and the historic Arthur Avenue are just a short distance away, where you can indulge in authentic Italian cuisine in the Bronx's own Little Italy. Our spacious rooms are thoughtfully designed for your comfort, featuring modern amenities, plush pillow-top mattresses, ample workspace, and complimentary Wi-Fi. Start your day with our delicious Express Start Breakfast, offering a variety of options to fuel your adventures. Stay active during your visit with our 24-hour fitness center, equipped with state-of-the-art cardio machines and weights. Whether you're here for business or leisure, our friendly and dedicated staff is committed to ensuring you have a memorable stay in the Bronx. Book your stay today and experience the best of New York City!
 
Overall
1 out of 5
1 out of 5
Disappointing
By ABCD
If you have big luggage and using the subway, the location will not be so convenient to get to, but not impossible.
There was no chair in the room. Don't be surprised at no daily room cleaning service--the staff do not mention this at check-in.
Sadly, most of the staff seemed inattentive and looked as if they did not want to be bothered to deal with customers--only a couple of them seemed to be helpful.
I felt bad for the only one staff who was taking care of breakfast and clean the area. She was struggling to keep up with the turnover speed. Another nearby staff could have helped from time to time.
I know that things could be worse but, to be honest, it did not feel like an IHG hotel experience. Rather, it felt like an experimental hotel project operated by inexperienced interns in a reality TV show. With everything considered, I would not recommend this hotel.
Customer avatar
Posted by
on3 May 2025
Hello ABCD,
We appreciate your feedback. It’s great to hear from our IHG One Rewards Gold Elite member. Thanks for your loyalty since 2023 and for always staying with our Holiday Inn Express And Suites.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review. I've also sent a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Experience refined hospitality at our perfect Downtown Memphis location, where travelers enjoy seamless check-in and premium amenities tailored to their needs. Centrally positioned in the heart of the Bluff City, our hotel offers effortless access to key business hubs and renowned landmarks, including Beale Street, AutoZone Redbirds Stadium, and the FedEx Forum, home of the Memphis Grizzlies. Our property provides proximity to major cultural events like the World Championship BBQ Competition and the St. Jude Marathon but also ensures a focused, productive environment for your work commitments. Enjoy modern comforts with skyline views, complimentary high-speed wireless internet, secured valet parking, and a fully equipped 24-hour business and fitness center. Dine at our Downtown Grille, conveniently located behind the lobby, where breakfast and dinner are served daily in a casual atmosphere. We look forward to delivering exceptional service that meets the demands of your busy schedule while providing a relaxing retreat in the heart of Memphis.
 
Overall
1 out of 5
1 out of 5
There was no AC, no TV and one working ice machine
By MikeT from Albuquerque, NM
These were known issues and yet they were still open for business, the right thing to do would have been to contact the guests, inform them of situation and book elsewhere. The staff was in the unenviable position of having to deal with customers face to face upon arrival with nothing to offer to mitigate the circumstances other than to apologize. Once you leave the lobby it's all dark; the elevator lights don't come on until the doors open and then slowly come up to a dim level. The rooms are dark, dark muted colors, no overhead lights, during the day you can open the curtains but even then, its oppressive. Even if everything was working, I don't think I would stay there again.
Customer avatar
Posted by
on3 May 2025
Hello MikeT,
We appreciate your feedback. It’s great to hear from our IHG One Rewards member. Thanks for your loyalty and for always staying with our Holiday Inn.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review. I've also sent a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Enjoy One of the Best Madison, Indiana Hotels Our location is just minutes away from the Ohio River and Clifty Falls state park. Madison is a small historical town with a lot of character. We are in reasonable proximity to Louisville, KY, Lexington, KY, Cincinnati, OH, and Indianapolis, IN; it is the perfect place to stay for your business ventures or a perfect weekend getaway. The Holiday Inn Express & Suites is convenient to several local companies like VSG, Madison Precision, Grote Industries, Super ATV , and NUCOR . If you’re planning a visit to Hanover College , rest assured we are only 10 minutes away. Our hotel is perfect for you to relax and have fun in Madison. Enjoy a round of golf at Sunrise Golf Course , two blocks from our location. Visit the historical homes including the Lanier Mansion located in downtown Madison. Hike the trails and explore the four Clifty Falls State Park waterfalls. Some favorite tourist designations are the local wineries and breweries. Madison has amazing local music talent, boasting that it is Indiana’s Music City. Don’t forget to take a scenic river cruise on the Ohio River with Rockin Thunder River Tours . Come celebrate during these amazing events, The Madison Regatta, Chautauqua of the Arts, Ribberfest BBQ and Music , and Mad Hop Music .
 
Overall
1 out of 5
1 out of 5
The room was not well kept. Paint was chipping on the door, the handle was loose on the bathroom sink, the accessory table near the bed was an odd pi
By Buddy from IN
This motel is quite old and dated with minimum upkeep. There are issues with cleanliness, soiled facecloth, odd furniture not maintained, soft mattresses, loose handle on bathroom sink, and chipped paint on door and furniture. Overall, not a good experience compared to numerous other Holiday Inn Express motels we have stayed for many years.
Customer avatar
Posted by
on3 May 2025
Hello Buddy,
We appreciate your feedback. It’s great to hear from our IHG One Rewards member. Thanks for your loyalty and for always staying with our Holiday Inn Express And Suites.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review. I've also sent a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express & Suites Dallas NE Arboretum Whether you're in town for business, pleasure, or both, now's the time to enjoy your stay at our new Dallas NE Arboretum. Our business travelers' can stay connected with our free high speed, wireless Internet access in every room. Stay on schedule with our 24-hour Business Center, featuring up-to-date news and weather. Stay alert and energetic in our Fitness Center or Indoor Pool. When it comes to pleasure, our Dallas Arboretum hotel is ideal because of all the great nearby attractions, including The Arboretum & Botanical Gardens, White Rock Lake, Curtis Culwell Center, Cotton Bowl Stadium at The State Fair of Texas, The Sixth Floor Museum and for the sports enthusiast the American Airlines Center is home to the NHL's Dallas Stars and NBA's Dallas Mavericks. Centrally located within Dallas/Garland area hotels, our Holiday Inn Express hotel will offer great amenities Express fans love, along with our all non-smoking spacious guest rooms. Stay Simple in comfort, you can enjoy a hot powerful shower, then a free hot Express Start breakfast in our breakfast bar or shop our sundries market. Combine business and pleasure with our convenient on-site "state of the art" conference room and meeting space for special occassions. Make plans to "Stay Smart" with us the next time you are in Dallas.
 
Overall
2 out of 5
2 out of 5
No multi-room suites at this location!
By M&&M
If you think you're going to get anything other than a single room when you pay for a "suite" at this location, think again! According to the dictionary, a "suite" is a collection of matching things, usually referring to rooms together. Not here! With a "suite" you get ONE room, and apparently the ONLY difference between a suite and a standard room is you MAY get a (small) sleeper sofa in the room. Worth extra money? I don't think so! The staff at this location is excellent, and informed me that I am not the first to complain. So, buyer beware. The breakfast is good. Not amazing, but more than sufficient to put some meat on your bones. They even have a semi-automated pancake maker. Nice! The beds are also quite comfortable. What's not so nice? Well, the rooms are not great with noise isolation - so if your neighbor likes loud, late-night TV, bring some ear plugs. Our bathroom door was one of those huge, hanging, sliding, barn-door things that was completely out of its track - and much too heavy to move back in place. So forget privacy, or any kind of silent entry during the night. Bang-bang to open, and bang-bang to close! The room entry door peephole cover was broken, so you'll have to use tape or something else if you don't want folks in the hallway looking into your room. And there were other, minor maintenance issues that make you wonder just what kind of schedule they use to service the rooms. I suspect they fix only what's urgently necessary. Forget patching minor holes in the walls or ceilings. It's OK, as long as you don't expect more than a single room. We probably won't be back.
Customer avatar
Posted by
on3 May 2025
Hello M&&M,
We appreciate your feedback. It’s great to hear from our IHG One Rewards member. Thanks for your loyalty and for always staying with our Holiday Inn Express And Suites.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
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