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Europe's Reviews
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Crowne Plaza Hotels & Resorts Brussels - Le Palace
Overall
5 out of 5
Comfortable and clean
By Kaine
from Paris
The hotel atmosphere is warm and cosy. Rooms are confortable, warm and clean. Staff not really friendly, particularly at breakfast but, who cares?
I was there for business and did not really need them anyway.
I was there for business and did not really need them anyway.
Location is convenient near subway
Posted byEurope
on1 February 2017
Dear Sir,
Greetings from the whole team at the Crowne Plaza Brussels - Le Palace!
Thank you for your visit and for your loyalty as an IHG Platinum Elite Rewards Club member. I'm happy to see you enjoyed your stay with us. Nevertheless, I will share your feedback with our management. We want to make our guests feel at home, so your feedback can help us improving our service towards our guests.
We wish you a lot of great trips ahead and we look forward to welcoming you back again soon!
Kind regards,
Steven D.
Community Supervisor
Steven D.
Community Supervisor
0points
0of 0voted this comment as helpful.
Holiday Inn Express Munich Airport
Convenient Munich Airport hotel with an airport shuttle service and trains into the city The Holiday Inn Express Munich Airport hotel is eight minutes by shuttle bus from Munich Airport (MUC). A frequent shuttle service runs from our hotel to the airport for a small fee of EUR 5 per person each way, or you can catch airport buses right outside our door. Handy secure parking is offered for EUR 10 per night, and our Park, Stay & Go package allows you to catch flights refreshed, leaving your car safely at the hotel until you return. International trade fairs at Messe M nchen are 40 minutes drive away, while leisure travellers can indulge in spa treatments at Therme Erding or visit medieval Freising to tour the world s oldest working brewery. At this hotel you can enjoy: - Inclusive Wi-Fi - Express Start Breakfast included in the room rate - A 24-hour Business Centre Bright, cheery guest rooms have pillow menus and queen-size beds for a complete rest and our family rooms have sofa beds for the kids. Catch a live game on TV in Sportsbar Touchdown or relax with a glass of wine or juicy steak, and in summer, sip a Bavarian beer on our outdoor terrace . We offer business travellers the choice of four meeting rooms hosting up to 60 people, and our guests can all stay connected using the work station in the lobby.
Overall5 out of 5
gutes service
By ludi
from Steyr Austria
ein kuehlschrank waere gut gewesen
beim TV programm haben mir die ORF programme gefehlt
sonst war alles super
beim TV programm haben mir die ORF programme gefehlt
sonst war alles super
Posted byEurope
on1 February 2017
Liebe(r) Ludi,
vielen Dank für Ihre Bewertung.
Wir freuen uns sehr, dass Ihnen Ihr Aufenthalt bei uns im Hotel gefallen hat.
Wir hoffen, Sie bald wieder in unserem Haus begrüßen zu dürfen.
Freundliche Grüße,
Holiday Inn Express Munich Airport
vielen Dank für Ihre Bewertung.
Wir freuen uns sehr, dass Ihnen Ihr Aufenthalt bei uns im Hotel gefallen hat.
Wir hoffen, Sie bald wieder in unserem Haus begrüßen zu dürfen.
Freundliche Grüße,
Holiday Inn Express Munich Airport
0points
0of 0voted this comment as helpful.
An upscale hotel with a tranquil garden, an outdoor pool and convenient transport links to Rome's historic heart.
Crowne Plaza® Rome - St. Peter's hotel offers guests easy access to the city centre via the scheduled shuttle service or public transport just outside the hotel. If you're travelling to or from Fiumicino Airport (FCO), reserve your seat on our shuttle bus or book a private transfer. Closest metro station Cornelia is just over 1 km from the hotel.
World-famous attractions such as Rome’s Vatican Museums and the Sistine Chapel – home to Michelangelo’s spectacular frescoes – are all within reach. The hotel is just steps away from Villa Pamphili city park and a few minutes from the old neighbourhood of Trastevere.
Business travellers have access to a 24-hour Business Centre and 13 modern meeting rooms. Our dedicated Crowne Plaza Meetings Director takes care of all your event needs. The hotel offers free high speed Wi-Fi.
Enjoy free access to the Roman bath area with Jacuzzi, Turkish bath and sauna and opt for one of our treatments and massages at extra charge. Children under 16 years old are not allowed to the Spa including indoor pool and 24-hour gym.
Overall5 out of 5
un soggiorno sempre piacevole
By umbriaforever
from Terni, Italia
Non è la prima volta che soggiorno al Crown Plaza di Roma e trovo questo hotel sempre di alto livello. Nulla di negativo e tanti confort.
Posted byEurope
on1 February 2017
Gentile umbriaforever,
grazie per il tempo che ci ha dedicato nel condividere con questa bella recensione, la Sua rinnovata esperienza al Crowne Plaza Rome St. Peter’s!
Siamo felici di aver confermato nuovamente la Sua soddisfazione. Sarà mia premura condividere i Suoi commenti con tutto lo staff, complimentandomi per la loro professionalità con la quale ogni giorno cercano di soddisfare al meglio le esigenze di tutti i nostri ospiti.
RingraziandoLa nuovamente per la preferenza accordataci, nella speranza di poterLa accogliere al più presto al Crowne Plaza Rome St. Peter’s, inviamo cordiali saluti.
Davide Grilli, Direttore
0points
0of 0voted this comment as helpful.
An upscale hotel with a tranquil garden, an outdoor pool and convenient transport links to Rome's historic heart.
Crowne Plaza® Rome - St. Peter's hotel offers guests easy access to the city centre via the scheduled shuttle service or public transport just outside the hotel. If you're travelling to or from Fiumicino Airport (FCO), reserve your seat on our shuttle bus or book a private transfer. Closest metro station Cornelia is just over 1 km from the hotel.
World-famous attractions such as Rome’s Vatican Museums and the Sistine Chapel – home to Michelangelo’s spectacular frescoes – are all within reach. The hotel is just steps away from Villa Pamphili city park and a few minutes from the old neighbourhood of Trastevere.
Business travellers have access to a 24-hour Business Centre and 13 modern meeting rooms. Our dedicated Crowne Plaza Meetings Director takes care of all your event needs. The hotel offers free high speed Wi-Fi.
Enjoy free access to the Roman bath area with Jacuzzi, Turkish bath and sauna and opt for one of our treatments and massages at extra charge. Children under 16 years old are not allowed to the Spa including indoor pool and 24-hour gym.
Overall5 out of 5
Great Stay
By Melissa
from Cincinnati, Ohio
Enjoyed our stay completely. It was great! Good value. Nice room and great food.
Posted byEurope
on1 February 2017
Dear Hardy,
Thank you so much for your review of our hotel.
We appreciate your loyalty as Platinum Elite IHG® Rewards Club member.
I am pleased to hear you enjoyed your stay with us.
A positive guest experience is something our staff takes great pride in, so we value your feedback.
We hope you will visit us again.
With kind regards,
Davide Grilli, General Manager
Davide Grilli, General Manager
0points
0of 0voted this comment as helpful.
Nestled in a tranquil setting, Holiday Inn Munich – South sits 40 minutes from the Munich Airport (MUC) and 450m from Machtlfinger Strasse U-Bahn station, with easy access to historic treasures like Marienplatz, Gothic churches, and the English Garden. In the fall, enjoy Oktoberfest, just a 12-minute drive. For business travelers, we are near Tech Data, Carl Zeiss, and McDonald's. On-site wellness facilities, including fitness center, sauna and steam room, enhance relaxation. Savor Bavarian specialties at our restaurants. Fuel your day with a hearty breakfast buffet. Unwind in the Lobby Bar or on the sun terrace. Rest easy in our comfortable guest rooms with balconies and garden views. Your Munich adventure begins here!
Overall4 out of 5
Kurztrip nach München
By Anonymous
from Schwaikheim
Nach wie vor ein Ordentliches Hotel.
Frühstück war wie immer OK.
Empfang war sehr freundlich.
Frühstück war wie immer OK.
Empfang war sehr freundlich.
Was mir nicht gefallen hat war das es unter dem Ausziehbett (Couch) leider nicht sauber war. Könnte man bevor es zusammengebaut wird auch mal ausgesaugt werden.
Ansonsten sehen Sie uns bei unserem nächsten Münchentrip wieder,
Posted byEurope
on1 February 2017
Sehr geehrter Reisender,
vielen Dank für Ihre Bewertung über Ihren Aufenthalt bei uns im Holiday Inn München - Süd.
Ihre Mitgliedschaft bei IHG Rewards Club wissen wir sehr zu schätzen. Danke für Ihr Vertrauen!
Für die Unannehmlichkeit, die Sie mit der Sofacouch in Ihrem Zimmer erfahren haben, möchten wir uns entschuldigen. Unsere Hausdame hat sich der Verbesserung bereits angenommen.
Wir freuen uns dennoch sehr über Ihre 4-Sterne-Vergabe für unser Hotel. Schön, dass Sie sich bei uns erneut wohlgefühlt haben und wir Ihren Besuch auch diesmal wertvoll gestalten durften.
Ihre Rückmeldung teilen wir gerne mit unserem engagierten Team und freuen uns schon heute Sie bald wieder bei uns begrüßen zu dürfen.
Herzliche Grüße aus München
C. Richter
Quality Manager
vielen Dank für Ihre Bewertung über Ihren Aufenthalt bei uns im Holiday Inn München - Süd.
Ihre Mitgliedschaft bei IHG Rewards Club wissen wir sehr zu schätzen. Danke für Ihr Vertrauen!
Für die Unannehmlichkeit, die Sie mit der Sofacouch in Ihrem Zimmer erfahren haben, möchten wir uns entschuldigen. Unsere Hausdame hat sich der Verbesserung bereits angenommen.
Wir freuen uns dennoch sehr über Ihre 4-Sterne-Vergabe für unser Hotel. Schön, dass Sie sich bei uns erneut wohlgefühlt haben und wir Ihren Besuch auch diesmal wertvoll gestalten durften.
Ihre Rückmeldung teilen wir gerne mit unserem engagierten Team und freuen uns schon heute Sie bald wieder bei uns begrüßen zu dürfen.
Herzliche Grüße aus München
C. Richter
Quality Manager
0points
0of 0voted this comment as helpful.
Comfortable Canterbury hotel just off the A2, with a restaurant
Holiday Inn Express® Canterbury Hotel is a 10-minute drive from Canterbury's historic city centre.
You're seven minutes by car from Canterbury West Station, where direct trains whisk you to London in as little as an hour. Heathrow Airport (LHR) is an hour and 15 minutes away. Visit the magnificent Canterbury Cathedral, with its medieval stained-glass windows, lofty Gothic quire and tranquil cloisters. You can catch musicals, international ballet and drama performances at the sleek, contemporary Marlowe Theatre, or take a stroll through the shops and cafes at the bustling Whitefriars Shopping Centre. If you’re in the mood for a family day out by the water, the charming seaside towns of Herne Bay and Whitstable are an easy drive from the hotel.
At this hotel you can enjoy:
- Electric car charging points
- Two meeting rooms
Get your day off to a bright start with the included Express Start™ Breakfast, with English and Continental choices. Our vibrant, welcoming restaurant also serves an international menu for dinner. Relax with a drink or a coffee from the well-stocked bar, open for you around the clock. Guest rooms feature comfortable bedding, a pillow menu and blackout curtains for a restful night’s slumber.
Overall2 out of 5
January 2017
By Mrs H
from Nottinghamshire
Poor customer service, which they blame on being understaffed.
Breakfast is poor. Just have the sausages or yohurt!
No mobile reception unless you go outside near to the petrol station.
Use cabline for taxi to the town centre. It's £10 one way if traveling after 7 am and before 11 pm Monday to Saturday - when staying at the hotel.
Posted byEurope
on1 February 2017
Dear Mrs H,
Thank yo for choosing Holiday Inn Express Canterbury.
Sorry see your overall dissatisfaction on your stay.
We will be contacting you privately as requested.
The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible.
Thank you for staying and we hope you give us another chance to make your stay as best as it can be.
Sorry see your overall dissatisfaction on your stay.
We will be contacting you privately as requested.
The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible.
Thank you for staying and we hope you give us another chance to make your stay as best as it can be.
0points
0of 0voted this comment as helpful.
Nestled in a tranquil setting, Holiday Inn Munich – South sits 40 minutes from the Munich Airport (MUC) and 450m from Machtlfinger Strasse U-Bahn station, with easy access to historic treasures like Marienplatz, Gothic churches, and the English Garden. In the fall, enjoy Oktoberfest, just a 12-minute drive. For business travelers, we are near Tech Data, Carl Zeiss, and McDonald's. On-site wellness facilities, including fitness center, sauna and steam room, enhance relaxation. Savor Bavarian specialties at our restaurants. Fuel your day with a hearty breakfast buffet. Unwind in the Lobby Bar or on the sun terrace. Rest easy in our comfortable guest rooms with balconies and garden views. Your Munich adventure begins here!
Overall4 out of 5
Visit Experience
By Out of Africa
from South Africa
Very enjoyable stay during business trip. Comfortable rooms and pleasant environment. Friendly people, it gave me a homely feeling.
Posted byEurope
on1 February 2017
Dear guest Out of Africa,
Thank you for your good review about your recent stay in our Holiday Inn Munich - South.
We appreciate your loyalty as a Gold Elite IHG Rewards Club Member. Thank you for your trust in our hospitality.
It is a pleasure to read you had a very enjoyable stay during your business trip. Especially you loved your comfortable room and we have given you a home feeling through our friendly guest-service.
Your review will be shared with our team and we do hope to welcome you back soon.
Best wishes from Munich,
C. Richter
Quality Manager
Thank you for your good review about your recent stay in our Holiday Inn Munich - South.
We appreciate your loyalty as a Gold Elite IHG Rewards Club Member. Thank you for your trust in our hospitality.
It is a pleasure to read you had a very enjoyable stay during your business trip. Especially you loved your comfortable room and we have given you a home feeling through our friendly guest-service.
Your review will be shared with our team and we do hope to welcome you back soon.
Best wishes from Munich,
C. Richter
Quality Manager
0points
0of 0voted this comment as helpful.
Hotel Indigo Madrid Gran Vía is located just steps away from Madrid’s most famous, modern, vibrant, and cosmopolitan street, Gran Vía, known for its shops, theaters, and impressive architecture.
We are much more than a hotel; we turn our guests’ stays into unforgettable experiences. The design and decor of our boutique hotel are inspired by the neighborhood’s significant role as a showcase of Spanish avant-garde cinema, television, architecture, and fashion.
Enjoy all the hotel’s amenities, such as the 24-hour gym, restaurant, lobby bar, our infinity pool, and terrace, where you can take in stunning views of the city and a beautiful Madrid sunset.
Overall4 out of 5
Rooms spaces are tight
By Anonymous
from Frankfurt, Germany
Leisure with family , in Barcelona not enough variety of hotels
Specially for 4 stars in good relations
Specially for 4 stars in good relations
Posted byEurope
on1 February 2017
Thank you very much for your comment and your feedback. It is great to know you enjoyed your stay and the hotel fill up your expectations.
We are improving constantly so hopefully we can surprise you on your next visit to Madrid.
We are improving constantly so hopefully we can surprise you on your next visit to Madrid.
Kind regards,
Rafael Ramírez
General Manager
General Manager
0points
0of 0voted this comment as helpful.
Holiday Inn Moscow - Lesnaya
اكتشف موسكو على الاقدام,من فندق الهوليدي ان موسكو-ليسنايا,والذي يقع غلى بعد 3كم من الساحة الحمراء التايخية. يقع بجانب شارع حيوي مركزي مليئ بالمطاعم والمحال التجارية هوليدي ان موسكو-ليسنايا يقع علة بعد 40 دقيقية من مطار شيريميتفا وقريب من محطة منرو بيلاروسكايا. خطوط واضحة واضاءة رائعة تميز اللوبي.المكان الذي يمكنكم ان تاخذوا به قسطا من الراحة والانترنت المجاني. موقع الهوليدي ان موسكو-ليسنايا ، مثالي للضيوف المسافرين في رحلات العمل. ويقع على بعد ٣ دقائق عن شركات كبيره مثل pwc,weather ford and diloitte. استخدم قاعات المؤتمرات المختلفة وخدمات مركز التجارة. فقط ٣كم تفصل فندقنا هوليودي ان عن الساحة الحمراء. وهي اجمل معالم الكرملين والتي تحوي الكادرائيات الرائعة بقبابها الخلابة. ستعجبون بالإفطار الرائع والغداء التقليدي لمختلف دول العالم. شرفنا في مطعم red and white وتحدث مع الأصدقاء بأجواء رائعه جدا.
Overall5 out of 5
идеальное расположение и отличное обслуживание
By Traveller-16
from Норвегия
В последнике годы при поездках в Москву всегда останавливаюсь на Лесной - идеальное расположение (несколько минут до метро и до Аэроэкспресса в Шереметьево), очень приветливый, доброжелательный и всегда приходящий на помощь персонал.
Posted byEurope
on1 February 2017
Уважаемый Traveller-16,
Позвольте поблагодарить Вас за выбор Холидей Инн Москва Лесная. Мы глубоко ценим Вашу лояльности и участие в программе IHG® Rewards Club в качестве участника уровня Platinum Elite. Нам очень приятно знать, что Вам нравится наш приветливый и доброжелательный персонал, всегда готовый помочь, и удобное расположение отеля рядом со станцией метро "Белорусская" и терминалом Аэроэкспресса.
С нетерпением ждем Вас снова в Холидей Инн Москва Лесная.
С наилучшими пожеланиями,
Светлана С.
Менеджер по маркетингу
Менеджер по маркетингу
0points
0of 0voted this comment as helpful.
Hotel Indigo Berlin - Centre Alexanderplatz
Herzlich willkommen im Hotel Indigo Berlin Alexanderplatz, dessen Design sich nahtlos in die sich stetig weiterentwickelnde Kultur unserer lokalen Umgebung einf gt. Hier ist der ideale Ausgangspunkt f r Entdeckungstouren durch unsere pulsierende Stadt. bernachten Sie in unseren kunstvoll gestalteten Zimmern mit dem Flair regionaler Wahrzeichen und historischer Ereignisse, die Berlin zu dem gemacht haben, was es heute ist. An den unverwechselbaren Kopfteilen unserer Betten finden Sie beispielsweise Anspielungen auf die Berliner Mauer, und die Wandbilder in den Badezimmern zeigen die Skulptur des nahegelegenen Neptunbrunnens. Schlafen Sie nach einer entspannenden, vom Spa inspirierten Regendusche in unseren himmlischen Betten ein.
Overall4 out of 5
Eyal
By Eyal
from Israel
Very good location. Clean rooms and good breakfast with extra paiment. The rooms are small but clean. I was not staying much in the room , so it was perfect.
Posted byEurope
on1 February 2017
Dear Eyal,
Thank you so much for taking the time to share your feedback.
I am pleased to see that you enjoyed your stay with us and that the location was suitable for your needs.
It would be great if you choose to stay with us again as well on your next trip to Berlin.
With kind regards,
Michaela Tocke
Assistant Front Office Manager
Assistant Front Office Manager
0points
0of 0voted this comment as helpful.
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