Share Europe's profile
 
Facebook Twitter LinkedIn
 
 
 
Europe's stats
 
Reviews
  • Review count
    0
  • Helpfulness votes
    0
  • First review
    None
  • Last review
    None
  • Featured reviews
    0
  • Average rating
    0
 
  • Review comment count
    545176
  • Helpfulness votes
    6,181
  • First review comment
    31 January 2017
  • Last review comment
    14 March 2025
  • Featured review comments
    0
 
Questions
  • Question count
    0
  • Helpfulness votes
    0
  • First question
    None
  • Last question
    None
  • Featured questions
    0
 
Answers
  • Answer count
    0
  • Helpfulness votes
    0
  • First answer
    None
  • Last answer
    None
  • Featured answers
    0
  • Best answers
    0
 
Stories
  • Story count
    0
  • Helpfulness votes
    0
  • First story
    None
  • Last story
    None
  • Featured stories
    0
 
Stories comments
  • Story comment count
    0
  • Helpfulness votes
    0
  • First story comment
    None
  • Last story comment
    None
  • Featured story comments
    0
 
 
Europe's Reviews
 
Europe has not submitted any reviews.
 
Europe's Review Comments
<<prev 1 ... 5 6 7 8 9 ... 54518 next>>
 
A welcoming Heathrow Airport hotel with meeting rooms and 2 restaurants. Holiday Inn® London - Heathrow M4, Jct. 4 - A spectacular newly refurbished lobby and public areas provide you with a welcoming space to eat, drink, work, relax or socialise Our shuttle service can whisk you quickly to your flight, and Park, Stay & Go packages let you leave the car safe while you travel. Central London is only 15 miles away, easily accessed via the nearby M4 motorway , or in 25 minutes on the Heathrow Express train, so we’re perfectly placed for day trips to the capital's renowned museums, shops and galleries. The Queen’s home at Windsor Castle and family-friendly LEGOLAND® Windsor Resort are both within easy reach. The M25 motorway is close by, so it’s an easy drive to race meetings at Royal Ascot as well. Our 15 smartly furnished meeting rooms are ideal for conferences, gala dinners or weddings for up to 200 guests. At this hotel you can enjoy free WiFi, a Fitness Centre, Free shuttle to Stockley Business Park (weekdays) and Kids stay and eat free With plenty of space for families, our comfortable guest rooms all have quality bedding and a choice of pillows for a good night's sleep ahead of your flight. Settle in for some Sky Sports action at T6 Restaurant & Bar .
 
Overall
1 out of 5
1 out of 5
Charged AGAIN
By tracey65 from Heathrow
This hotel has a habit of charging thier igh reward customers even if they've booked through thier points. This has happened to me twice now and once where they actually charged me for 2 rooms. Even after speaking to to the duty
Manager twice about the last charge ( and a promise of 10000 extra reward point on my card) payment has still not gone back into my account!!... AND NEITHER HAVE THE POINTS. Even my loyatly points hav not been added... the hotel staff are a disgrace and full of excuses!!.
Customer avatar
Posted by
on1 February 2017
After receiving a web guru comment guest was responded directly.
0points
0of 0voted this comment as helpful.
 
Canal-side hotel near London with top-notch meeting and banquet facilities. Overlooking the Grand Union Canal, Holiday Inn® London - Brentford Lock hotel is within easy reach of central London. Boston Manor Tube Station, with direct service to the city and Heathrow Airport (LHR), is less than two miles away. Nearby Brentford Station has direct trains to London Waterloo. Cheer on your favourite team at Twickenham Stadium, or the G-tech. Explore the London Museum of Water & Steam. We're 10 minutes by car from Kew Gardens. GlaxoSmithKline headquarters are within walking distance. At this hotel you can enjoy, free Wi-Fi, a Fitness Centre, on-site parking, a deck overlooking the canal and kids stay and eat free. The warmly inviting open lobby features Pancakes at breakfast, a to go Café, and we proudly serve Starbucks coffee. All Day Dining means you can order what you like, when you like, from the restaurant and bar, or you can take advantage of 24-hour room service.
 
Overall
5 out of 5
5 out of 5
Mr
By Dar12345678909871
Great hotel with very helpful and friendly staff, always trying to go the extra mile, and even the hotel management are out in the front of house greeting guest's
Customer avatar
Posted by
on1 February 2017
Great to hear from you and appreciate the high praise.
The only way to inspire our team is to lead be example, so every one of my leaders work hard to do exactly that.
See you again soon.
Pedro da Silva
General Manager
0points
0of 0voted this comment as helpful.
 
Canal-side hotel near London with top-notch meeting and banquet facilities. Overlooking the Grand Union Canal, Holiday Inn® London - Brentford Lock hotel is within easy reach of central London. Boston Manor Tube Station, with direct service to the city and Heathrow Airport (LHR), is less than two miles away. Nearby Brentford Station has direct trains to London Waterloo. Cheer on your favourite team at Twickenham Stadium, or the G-tech. Explore the London Museum of Water & Steam. We're 10 minutes by car from Kew Gardens. GlaxoSmithKline headquarters are within walking distance. At this hotel you can enjoy, free Wi-Fi, a Fitness Centre, on-site parking, a deck overlooking the canal and kids stay and eat free. The warmly inviting open lobby features Pancakes at breakfast, a to go Café, and we proudly serve Starbucks coffee. All Day Dining means you can order what you like, when you like, from the restaurant and bar, or you can take advantage of 24-hour room service.
 
Overall
1 out of 5
1 out of 5
very bad experince Holiday Inn Brentford Lodge
By Tru-SA from Marseille
Hotel is a Holiday Inn, no surprises. check inn, perfect, fast and good.
Room like it has to be, bathroom like it has to be.
Most disappointing breakfast, other then announced breakfast wasn't served at correct hours. People were very, very impolite. Total ignoring me for over an hour.
Never had that before....
Customer avatar
Posted by
on1 February 2017
Thank for your honest and candid review.
First and foremost, my sincere apologies for the experience you received. I can assure you this is not normal practice and breakfast is traditionally our strongest service area.
In saying that, I will personally address this with my team and understand what exactly happened and ensure and learnings from this are implemented.
Hope this isn't the last time we meet each other and an opportunity to welcome you back.
Pedro da Silva
General Manager
0points
0of 0voted this comment as helpful.
 
Family-friendly Salzburg hotel with free Wi-Fi, Open Lobby Snack Bar and a 24-hour bar. Situated just north of the city centre, the Holiday Inn® Salzburg City hotel puts guests within easy reach of Salzburg's atmospheric Old Town, just two kilometres away. You can walk to Salzburg HBF train station in 15 minutes. Salzburg Airport is a 15-minute drive away via the A1 motorway, and the hotel offers parking for a daily fee. All sights and the surrounding lakes and mountains are reachable by public transportation called Obus. Explore the lovely 17th-century Mirabell Palace and Gardens, a 13-minute walk from the hotel. It's a 20-minute walk to Mozart's birthplace in Getreidegasse, the main shopping street in the Old Town. Ride the funicular up to the 11th-century Hohensalzburg Castle for panoramic views. Business travellers can hold meetings for up to 40 guests in the hotel's conference room, and there's free Wi-Fi throughout the building. You are a two-minute walk from Ernst & Young and one kilometre from both the Porsche Holding headquarters and Salzburg Congress conference centre. Kids stay and eat free in this relaxing, family-friendly hotel. Many of the bright, comfortable rooms feature ceiling-high windows and mountain views, and you have a choice of pillows for personalised comfort. Wake up to a rich breakfast buffet and make the most of all-day dining in the Open Lobby Snack Bar with Lounge.
 
Overall
5 out of 5
5 out of 5
Great hotel
By Keith B from UK
Simply very clean, good sized room, modem and very warm reception from the hotel team.
Customer avatar
Posted by
on1 February 2017
Dear guest Keith B.,
Thank you for your amazing 5* review about your recent stay in our Holiday Inn Salzburg City.
We appreciate your loyalty as a Gold Elite IHG Rewards Club Member. Thank you for your trust in our hospitality!
It is fantastic to know you fully enjoyed your time with us. Especially you loved your very clean and good sized room and our very warm welcome through our reception-team.
Your valuable feedback will be shared with our team and we do hope to be your host in Salzburg again.
Best wishes from the city of Mozart,
C. Richter
Quality Manager
0points
0of 0voted this comment as helpful.
 
Canal-side hotel near London with top-notch meeting and banquet facilities. Overlooking the Grand Union Canal, Holiday Inn® London - Brentford Lock hotel is within easy reach of central London. Boston Manor Tube Station, with direct service to the city and Heathrow Airport (LHR), is less than two miles away. Nearby Brentford Station has direct trains to London Waterloo. Cheer on your favourite team at Twickenham Stadium, or the G-tech. Explore the London Museum of Water & Steam. We're 10 minutes by car from Kew Gardens. GlaxoSmithKline headquarters are within walking distance. At this hotel you can enjoy, free Wi-Fi, a Fitness Centre, on-site parking, a deck overlooking the canal and kids stay and eat free. The warmly inviting open lobby features Pancakes at breakfast, a to go Café, and we proudly serve Starbucks coffee. All Day Dining means you can order what you like, when you like, from the restaurant and bar, or you can take advantage of 24-hour room service.
 
Overall
5 out of 5
5 out of 5
Best night's sleep
By Hogg from Suffolk
Great atmosphere, very clean and the new mattresses, duvet, pillows in room 113, which were being trialed were brilliant.
Customer avatar
Posted by
on1 February 2017
Absolutely brilliant and thank you for your kind words.
This just shows you that investments of new beds and upgrading bedding make all the difference in ensuring you have the best sleep ever!
Appreciate the positivity.
Pedro da Silva
General Manager
0points
0of 0voted this comment as helpful.
 
Canal-side hotel near London with top-notch meeting and banquet facilities. Overlooking the Grand Union Canal, Holiday Inn® London - Brentford Lock hotel is within easy reach of central London. Boston Manor Tube Station, with direct service to the city and Heathrow Airport (LHR), is less than two miles away. Nearby Brentford Station has direct trains to London Waterloo. Cheer on your favourite team at Twickenham Stadium, or the G-tech. Explore the London Museum of Water & Steam. We're 10 minutes by car from Kew Gardens. GlaxoSmithKline headquarters are within walking distance. At this hotel you can enjoy, free Wi-Fi, a Fitness Centre, on-site parking, a deck overlooking the canal and kids stay and eat free. The warmly inviting open lobby features Pancakes at breakfast, a to go Café, and we proudly serve Starbucks coffee. All Day Dining means you can order what you like, when you like, from the restaurant and bar, or you can take advantage of 24-hour room service.
 
Overall
5 out of 5
5 out of 5
Very surprised
By Anonymous from Monmouth
I was very surprised with the mini break at this hotel. The hotel is very beautifully built and is a beacon in that area. The hotel was very clean and the staff were very courteous and attentive. Parking was a mini issue but free parking at the train station over the weekend. Would recommend this hotel and am looking forward to my next stay at a holiday inn
Customer avatar
Posted by
on1 February 2017
Brilliant and thank you for taking the time to share your feedback.
Clean rooms are the pride of our team, we truly are one of the best in Europe in that regard. I can agree, you can't beat the views we have over the Grand Canal and proximity to some cool destinations.
See you again soon.
Pedro da Silva
General Manager
0points
0of 0voted this comment as helpful.
 
Nestled in a tranquil setting, Holiday Inn Munich – South sits 40 minutes from the Munich Airport (MUC) and 450m from Machtlfinger Strasse U-Bahn station, with easy access to historic treasures like Marienplatz, Gothic churches, and the English Garden. In the fall, enjoy Oktoberfest, just a 12-minute drive. For business travelers, we are near Tech Data, Carl Zeiss, and McDonald's. On-site wellness facilities, including fitness center, sauna and steam room, enhance relaxation. Savor Bavarian specialties at our restaurants. Fuel your day with a hearty breakfast buffet. Unwind in the Lobby Bar or on the sun terrace. Rest easy in our comfortable guest rooms with balconies and garden views. Your Munich adventure begins here!
 
Overall
4 out of 5
4 out of 5
Poor hotel n services
By Kamal
Worst hotel which I stay in my life , small rooms , no service , no breakfast , never wants to visit holiday inn in future
Customer avatar
Posted by
on1 February 2017
Dear guest Kamal,
Thank you for your good 4* review about your stay in our Holiday Inn Munich - South and bringing your experience to our attention.
We feel very sorry your stay was not fully to your satisfaction and you were unhappy with our Holiday Inn. Our Hotel Management will contact you with a private message.
The hotel offers a variety of room-categories with different sizes, bed-types and amenities. Our friendly reservation-team is always happy to assist you to match the right room-type in dependence on your needs. Our guest-service will be offered for 24 hrs at reception. Please feel free to contact our front-office-team anytime if you miss something. Furthermore the hotel offers a rich breakfast-buffet, daily.
We do hope to welcome you again to provide you a better guest-experience.
Warm regards from Munich,
C. Richter
Quality Manager
0points
0of 0voted this comment as helpful.
 
Convenient & Comfortable Hotel Near Wembley Stadium A contemporary London hotel located steps away from the electric atmosphere of Wembley Park, with both the iconic Wembley Stadium and The SSE Arena on our doorstep. With 336 guest rooms and 7 flexible meeting and events spaces accommodating up to 700 guests, Holiday Inn London - Wembley hotel is perfect for both business and leisure guests alike. Next door you’ll find London Designer Outlet, Cineworld and the latest addition to the area, Troubadour Wembley Park Theatre. With both Wembley Park and Wembley Central Station’s a short walk away, you can be transported into central London with ease or conjure up some magic at Warner Bros. Studio Tour, the home of Harry Potter, a 40-minute drive away. As well as a fantastic location, our Wembley Stadium hotel provides all the amenities you need to ensure a relaxing and comfortable stay. Free Wi-Fi, power showers, satellite TV and a choice of pillows to ensure a great night’s sleep come as standard. Suites come with extra living space and our family rooms with sofa beds means children under 13 stay and dine for free. Breakfast and all-day dining are served in The Arch Restaurant or grab a coffee to go from our 24/7 coffee shop.
 
Overall
5 out of 5
5 out of 5
Empire way Holiday Inn WEMBLEY
By Moody from Birmingham
Very warm welcoming staff and helped me to find the best available room for me.
I booked 3 consecutive nights but one booked in different booking system. Receptionist gave me the right room to suite all 3 nights. Thank you
Breakfast was really nice and especially the vegetarian sausages they really vegetarian not only potatos.
Customer avatar
Posted by
on1 February 2017
Dear Guest,
Thank you so much for your fabulous review! I am glad that our reception team were able to accommodate you so well and sort out a great room for the duration of your stay. Please do come back and see us again soon.
0points
0of 0voted this comment as helpful.
 
A comfortable London hotel with free WiFi and easy access to central attractions Holiday Inn London® - West hotel is steps from a Central Line Tube station and 3.4 miles from Wembley Stadium . Heathrow Airport (LHR) is a 35-minute drive away. Top attractions like Buckingham Palace and Hyde Park are within an easy Tube ride. One stop away at Queensway, kids love the pirate ship at the Princess Diana Memorial Playground in Kensington Gardens. You can shop for the latest fashions at the Westfield London shopping centre, a short drive from the hotel, or take your family for a spin on the London Eye, with its fantastic city views. Business guests will appreciate the 7 naturally lit meeting rooms, with space for up to 120 guests, and there’s a roof terrace for entertaining clients. Park Royal Business Centre is only half a mile away. At this hotel you can enjoy: - A bar and café with 24-hour room service - On-site parking - Kids stay and eat free Spacious guest rooms feature comfortable beds, pillow menus, triple-glazed windows and warm hardwood floors. Modern bathrooms include invigorating power showers. Families can stay together thanks to handy foldaway sofa beds. Keep up your fitness routine in the hotel’s mini-gym or unwind in the colourful Open Lobby , where you can enjoy a breakfast buffet , sip a Starbucks coffee from the To Go Café and plug in your laptop at the E-Bar.
 
Overall
5 out of 5
5 out of 5
Kangenwell Seminars and Bedroom Booking
By Pete from Halifax
I have used holiday innext London west for quite a few months for my seminars and overnight stays.
I love the seminar venue and the special staff at this hotel.
The conference staff are most helpful and I feel I get a special service from Raimonda who makes my bookings go smoothly.
The hotel staff are superb. Particularly Maria one of the managers. She went out if her way to help me understand the rewards website. The bar staff are also friendly.
I am always welcomed by name, even by the breakfast staff and this makes this hotel my favourite of all the venues I use throughout the year.
Customer avatar
Posted by
on1 February 2017
Dear Pete,
Thank you for your kind feedback. Raymond and Maria are valuable members of the team and it is great to see our customers feel the same. It is great to read that the rest of the team impressed also.
We look forward to welcoming you back again soon.
Best regards
Niall
General Manager
0points
0of 0voted this comment as helpful.
 
Convenient & Comfortable Hotel Near Wembley Stadium A contemporary London hotel located steps away from the electric atmosphere of Wembley Park, with both the iconic Wembley Stadium and The SSE Arena on our doorstep. With 336 guest rooms and 7 flexible meeting and events spaces accommodating up to 700 guests, Holiday Inn London - Wembley hotel is perfect for both business and leisure guests alike. Next door you’ll find London Designer Outlet, Cineworld and the latest addition to the area, Troubadour Wembley Park Theatre. With both Wembley Park and Wembley Central Station’s a short walk away, you can be transported into central London with ease or conjure up some magic at Warner Bros. Studio Tour, the home of Harry Potter, a 40-minute drive away. As well as a fantastic location, our Wembley Stadium hotel provides all the amenities you need to ensure a relaxing and comfortable stay. Free Wi-Fi, power showers, satellite TV and a choice of pillows to ensure a great night’s sleep come as standard. Suites come with extra living space and our family rooms with sofa beds means children under 13 stay and dine for free. Breakfast and all-day dining are served in The Arch Restaurant or grab a coffee to go from our 24/7 coffee shop.
 
Overall
2 out of 5
2 out of 5
Outdated hotel.
By Kyle86 from London
Great bar staff and comfortable room and good food.
But very outdated.
It feels as if you have stepped back into the 70's.
Customer avatar
Posted by
on1 February 2017
Dear Kyle86,
Thanks for the feedback. I am sorry that you feel as though our hotel was outdated. I am however happy that our staff and food were able to impress!
0points
0of 0voted this comment as helpful.
 
Europe's Questions
 
Europe has not submitted any questions.
 
Europe's Answers
 
Europe has not submitted any answers.
 
Europe's Stories
 
Europe has not submitted any stories.
 
Europe's Story Comments
 
Europe has not submitted comments on any stories.