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    31 January 2017
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Europe's Review Comments
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Located near the Frankfurt financial district, the Holiday Inn® Frankfurt - Alte Oper is perfect for business and leisure travelers. Our hotel is an eight-minute walk from the Central Station with trains to Frankfurt Airport (FRA). We're a 10-minute stroll to the Main Tower, the Old Opera, Altstadt, and Römerberg Square. The Städel Museum is across the river, and the shopping district and Messe Frankfurt are within easy reach. After business or sightseeing, recharge in the gym or sip cocktails in our open lobby. Savour delicious cuisine – from breakfast to burgers – and local favorites at our American diner-inspired restaurant, Francis. Host an event in two meeting rooms with audiovisual and catering. Turn in and relax in spacious rooms with nature-themed décor.
 
Overall
5 out of 5
5 out of 5
性价比不错 干净 前台服务这次比17年的好
By amy_S
已经住过2次会议第一次体验感较差 前台服务员态度很一般 这次很好 不过酒店的基础设施 干净 以及环境 我已经推荐给朋友入住
Customer avatar
Posted by
on8 February 2017
Dear Jia,
thank you very much for your generous rating and your honest review.
We are happy to know that our services exceed your expectation and you decided to come back for the second time even recommending our hotel to your friends.
We are looking forward to welcome you again in the future.
Regards,
Inez Kümmerle
Guest service agent
0points
0of 0voted this comment as helpful.
 
Located near the Frankfurt financial district, the Holiday Inn® Frankfurt - Alte Oper is perfect for business and leisure travelers. Our hotel is an eight-minute walk from the Central Station with trains to Frankfurt Airport (FRA). We're a 10-minute stroll to the Main Tower, the Old Opera, Altstadt, and Römerberg Square. The Städel Museum is across the river, and the shopping district and Messe Frankfurt are within easy reach. After business or sightseeing, recharge in the gym or sip cocktails in our open lobby. Savour delicious cuisine – from breakfast to burgers – and local favorites at our American diner-inspired restaurant, Francis. Host an event in two meeting rooms with audiovisual and catering. Turn in and relax in spacious rooms with nature-themed décor.
 
Overall
5 out of 5
5 out of 5
Executive
By Frank from Ontario, CA
Will back this hotel. A good location and very nice staffs.
We had a very happy stays for five nights.
Customer avatar
Posted by
on8 February 2017
Dear Frank,
thank you very much for the great score you gave us.
We are happy to know that you enjoyed your stay with us.
Our goal is to be a hotel that our guests´love, we are certainly looking forward to welcome you again in the near future.
Best regards,
Inez Kümmerle
Guest service agent.
0points
0of 0voted this comment as helpful.
 
Holiday Inn Express London Luton Airport is a 10-minute walk from the terminal, the closest hotel to the airport. Catch trains to central London or the DART to the airport from Luton Parkway train station, a short taxi ride away. If you’re driving, we’re close to Junction 10 of the M1. Keep the kids entertained with a trip to the nearby Whipsnade Zoo or enjoy a stroll around the museum gardens at Stockwood Discovery Centre. Book a ticket to Warner Bros. Studio Tour London, a 25-minute drive along the M1, to learn about the making of Harry Potter films. For a breath of fresh air, visit Barton Hills Nature Reserve, a 30-minute drive away. Grab last-minute holiday essentials from Luton Point, a seven-minute drive. During football season, cheer on Luton Town FC at Kenilworth Road Stadium, three miles away. The University of Bedfordshire is less than two miles away, and if you’ve got time, head to St Albans to explore the historic city and beautiful cathedral. Discover the excitement of motorsport at Drift Limits Race Track, just a 30-minute drive away and enjoy supercar experiences. Watch planes take off and land with a drink from the bar, or enjoy an evening meal in the lounge. Relax after a busy day in your room with a flat-screen TV and en-suite with shower. Enjoy a free buffet breakfast each morning before heading out for the day or grab a pre-flight coffee and croissant at 4 am.
 
Overall
5 out of 5
5 out of 5
Great convienient place yo stay
By Lotti from West Sussex England
Room was clean comfortable.
Close to airport walking distance.
Basic breakfast available from 4am.
Staff friendly and helpful .
Customer avatar
Posted by
on8 February 2017
Dear Lotti,
Thank you for your recent review.
It's fantastic to hear that you enjoyed your stay here with us and you found your room to be clean and comfortable.
We hope that we can welcome you back here in the near future.
Kind Regards
Michelle Rolt
Guest Service Manager
0points
0of 0voted this comment as helpful.
 
Inviting hotel inside city ring road, with free breakfast and WiFi included Easily accessed from the A64, Holiday Inn Express® York hotel offers a quiet setting just 3 miles from the city centre. There’s free on-site parking , and you can catch a park-and-ride bus one mile away. Less than 4 miles from the hotel, York Station has direct trains to London, Leeds and Scotland. Visit York’s popular National Railway Museum , with its historic locomotives, and awe-inspiring York Minster , a Gothic masterpiece. York Racecourse offers world-class horse racing from May to October. The North Yorkshire Moors Railway is a 30-minute drive in Pickering, and the coastal towns of Whitby, Filey and Scarborough are all within an hour's drive. Here for work? You can print and scan using the hotel’s PC, and arrive for city-centre meetings quickly and easily. At this hotel you can enjoy: - Free WiFi - Express Start™Breakfast included in the room rate - All Day Dining - Free on-site parking Cheery rooms include blackout curtains , power showers, and tea and coffee. Family rooms offer space for the kids, who stay free on a sofa bed up to age 18. Wake up to a hearty breakfast of scrambled eggs, baked beans, sausages and continental items. The hotel's lounge bar serves coffee, beer and wine, and you can enjoy an evening meal in the carvery restaurant next door.
 
Overall
5 out of 5
5 out of 5
Weekend with the family
By Cav16
Hotel was lovely
Staff very helpful
Breakfast was very clean and fresh food bought out very often. Wouldnof loked a bit
More choice with hot food. But overall breakfast was really good
Customer avatar
Posted by
on8 February 2017
Thank you for the great 5* review, we're pleased you enjoyed your stay. Hope to see you again soon.
0points
0of 0voted this comment as helpful.
 
Welcome to the Crowne Plaza® Manchester Airport hotel, a newly refurbished hotel. Located next to Terminal 1 and 3 and in easy reach of Terminal 2, a short 6 minute walk. The hotel is just minutes from the M56 motorway. Direct trains from the Airport train station at Terminal 2 take just 20 minutes to reach central Manchester. Whether your stay with us is pre-departure or post-arrival, take advantage of the airport shuttle service connecting you to all terminals and the airport train station to ensure your travels are as smooth as possible. The Crowne Plaza Manchester Airport Hotel perfectly balances business with leisure. Close to the corporate hub of Manchester Airport businesses, our hotel services offer support to our business travellers in staying up to date and ready for the day ahead with free hi-speed Wi-Fi throughout the hotel and club lounge services. For our leisure guests, convenient park, stay and fly packages are available. Within the hotel itself, enjoy the surroundings of our modern, contemporary and vibrant open spaces including an on-site restaurant serving a variety of British and International dishes to suite all tastes. Why not unwind with a refreshing drink at the bar, or a revitalizing coffee from our Starbucks coffee corner. For the energetic, step into our 24-hour Fitness Centre. All our 299 bedrooms have been fully refurbished to a high specification and are all air-conditioned.
 
Overall
4 out of 5
4 out of 5
Goodnights sleep
By Hilp from North Yorkshire
Overall a good hotel for the Airport with everything you need or expect to get you rested and to your plane.
Front of house are always very friendly and helpful. rooms are clean and tidy if a little worn now. The Crowne plaza has two restaurants one of them is Pan asian and I have to say the food is exellent with very good staff.
We have found the Bar staff to be a little lack lustre in the way they work.
The parking arrangements seem to be a disaster though, we had an 8 day parking package 3 times with this hotel since end of October and each time arrangements have been different, our last 8 day parking in early Jan resulted in us recieving a "Parking charge notice" and even the hotel management don't seem to be able to stop the parking company even though it's there mistake (so be warned if you are parking here!)
Customer avatar
Posted by
on8 February 2017
Thank you for sharing your experience of your recent stay at Crowne Plaza Manchester Airport.
As you are aware we are working on your behalf to resolve the issue of your Parking Notice, however we are no longer working with the company who have managed our car park.
As we are already in communication with you, please allow us to continue to resolve your problem for you.
Kind regards,
Guest Relations
0points
0of 0voted this comment as helpful.
 
Inviting hotel inside city ring road, with free breakfast and WiFi included Easily accessed from the A64, Holiday Inn Express® York hotel offers a quiet setting just 3 miles from the city centre. There’s free on-site parking , and you can catch a park-and-ride bus one mile away. Less than 4 miles from the hotel, York Station has direct trains to London, Leeds and Scotland. Visit York’s popular National Railway Museum , with its historic locomotives, and awe-inspiring York Minster , a Gothic masterpiece. York Racecourse offers world-class horse racing from May to October. The North Yorkshire Moors Railway is a 30-minute drive in Pickering, and the coastal towns of Whitby, Filey and Scarborough are all within an hour's drive. Here for work? You can print and scan using the hotel’s PC, and arrive for city-centre meetings quickly and easily. At this hotel you can enjoy: - Free WiFi - Express Start™Breakfast included in the room rate - All Day Dining - Free on-site parking Cheery rooms include blackout curtains , power showers, and tea and coffee. Family rooms offer space for the kids, who stay free on a sofa bed up to age 18. Wake up to a hearty breakfast of scrambled eggs, baked beans, sausages and continental items. The hotel's lounge bar serves coffee, beer and wine, and you can enjoy an evening meal in the carvery restaurant next door.
 
Overall
4 out of 5
4 out of 5
Decent Stay
By J1234 from wigan
Standard level of comfort as expected with holiday inn
Customer avatar
Posted by
on8 February 2017
Thank you for taking the time to complete the review, we're pleased you enjoyed your stay
0points
0of 0voted this comment as helpful.
 
Inviting hotel inside city ring road, with free breakfast and WiFi included Easily accessed from the A64, Holiday Inn Express® York hotel offers a quiet setting just 3 miles from the city centre. There’s free on-site parking , and you can catch a park-and-ride bus one mile away. Less than 4 miles from the hotel, York Station has direct trains to London, Leeds and Scotland. Visit York’s popular National Railway Museum , with its historic locomotives, and awe-inspiring York Minster , a Gothic masterpiece. York Racecourse offers world-class horse racing from May to October. The North Yorkshire Moors Railway is a 30-minute drive in Pickering, and the coastal towns of Whitby, Filey and Scarborough are all within an hour's drive. Here for work? You can print and scan using the hotel’s PC, and arrive for city-centre meetings quickly and easily. At this hotel you can enjoy: - Free WiFi - Express Start™Breakfast included in the room rate - All Day Dining - Free on-site parking Cheery rooms include blackout curtains , power showers, and tea and coffee. Family rooms offer space for the kids, who stay free on a sofa bed up to age 18. Wake up to a hearty breakfast of scrambled eggs, baked beans, sausages and continental items. The hotel's lounge bar serves coffee, beer and wine, and you can enjoy an evening meal in the carvery restaurant next door.
 
Overall
5 out of 5
5 out of 5
Because of past experience HIE York is my first choice when coming to York
By Jackie from Cambridgeshire
We have seen how Leanne has progressed since joining you and wish her well for her future. It was good to see 2 of the the staff who we have become really friendly with .looking forward to our next visit in July. An added bonus is the Toby Carvery next door
Customer avatar
Posted by
on8 February 2017
Thank you for the 5* review, we appreciate you taking the time.
0points
0of 0voted this comment as helpful.
 
Inviting hotel inside city ring road, with free breakfast and WiFi included Easily accessed from the A64, Holiday Inn Express® York hotel offers a quiet setting just 3 miles from the city centre. There’s free on-site parking , and you can catch a park-and-ride bus one mile away. Less than 4 miles from the hotel, York Station has direct trains to London, Leeds and Scotland. Visit York’s popular National Railway Museum , with its historic locomotives, and awe-inspiring York Minster , a Gothic masterpiece. York Racecourse offers world-class horse racing from May to October. The North Yorkshire Moors Railway is a 30-minute drive in Pickering, and the coastal towns of Whitby, Filey and Scarborough are all within an hour's drive. Here for work? You can print and scan using the hotel’s PC, and arrive for city-centre meetings quickly and easily. At this hotel you can enjoy: - Free WiFi - Express Start™Breakfast included in the room rate - All Day Dining - Free on-site parking Cheery rooms include blackout curtains , power showers, and tea and coffee. Family rooms offer space for the kids, who stay free on a sofa bed up to age 18. Wake up to a hearty breakfast of scrambled eggs, baked beans, sausages and continental items. The hotel's lounge bar serves coffee, beer and wine, and you can enjoy an evening meal in the carvery restaurant next door.
 
Overall
4 out of 5
4 out of 5
Comfortable and good value for money
By Daisy from Uk
Good nights sleep and well sized rooms.
Breakfast quality is not the greatest but manageable.
Customer avatar
Posted by
on8 February 2017
Thank you for your review, sorry to hear you were disappointed with the cleanliness
0points
0of 0voted this comment as helpful.
 
Inviting hotel inside city ring road, with free breakfast and WiFi included Easily accessed from the A64, Holiday Inn Express® York hotel offers a quiet setting just 3 miles from the city centre. There’s free on-site parking , and you can catch a park-and-ride bus one mile away. Less than 4 miles from the hotel, York Station has direct trains to London, Leeds and Scotland. Visit York’s popular National Railway Museum , with its historic locomotives, and awe-inspiring York Minster , a Gothic masterpiece. York Racecourse offers world-class horse racing from May to October. The North Yorkshire Moors Railway is a 30-minute drive in Pickering, and the coastal towns of Whitby, Filey and Scarborough are all within an hour's drive. Here for work? You can print and scan using the hotel’s PC, and arrive for city-centre meetings quickly and easily. At this hotel you can enjoy: - Free WiFi - Express Start™Breakfast included in the room rate - All Day Dining - Free on-site parking Cheery rooms include blackout curtains , power showers, and tea and coffee. Family rooms offer space for the kids, who stay free on a sofa bed up to age 18. Wake up to a hearty breakfast of scrambled eggs, baked beans, sausages and continental items. The hotel's lounge bar serves coffee, beer and wine, and you can enjoy an evening meal in the carvery restaurant next door.
 
Overall
5 out of 5
5 out of 5
Lovely little hotel
By Adele from Norwich
This hotel is in a great location, 5 minutes away from the park and ride into the centre of York and very close to several large restaurant chains. The staff were friendly and helpful and the room was spacious and very clean. I would recommend this hotel for anyone visiting York.
Customer avatar
Posted by
on8 February 2017
Thank you for the great 5* review, it would be a pleasure to see you again
0points
0of 0voted this comment as helpful.
 
Inviting hotel inside city ring road, with free breakfast and WiFi included Easily accessed from the A64, Holiday Inn Express® York hotel offers a quiet setting just 3 miles from the city centre. There’s free on-site parking , and you can catch a park-and-ride bus one mile away. Less than 4 miles from the hotel, York Station has direct trains to London, Leeds and Scotland. Visit York’s popular National Railway Museum , with its historic locomotives, and awe-inspiring York Minster , a Gothic masterpiece. York Racecourse offers world-class horse racing from May to October. The North Yorkshire Moors Railway is a 30-minute drive in Pickering, and the coastal towns of Whitby, Filey and Scarborough are all within an hour's drive. Here for work? You can print and scan using the hotel’s PC, and arrive for city-centre meetings quickly and easily. At this hotel you can enjoy: - Free WiFi - Express Start™Breakfast included in the room rate - All Day Dining - Free on-site parking Cheery rooms include blackout curtains , power showers, and tea and coffee. Family rooms offer space for the kids, who stay free on a sofa bed up to age 18. Wake up to a hearty breakfast of scrambled eggs, baked beans, sausages and continental items. The hotel's lounge bar serves coffee, beer and wine, and you can enjoy an evening meal in the carvery restaurant next door.
 
Overall
4 out of 5
4 out of 5
Comfortable, quiet environment
By Joyce from Kent, UK
Good location for York and another excellent stay in a good quality hotel.
Customer avatar
Posted by
on8 February 2017
Thank you for taking the time to review the Holiday Inn Express, we appreciate you taking the time
0points
0of 0voted this comment as helpful.
 
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