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PlatMember14
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    June 19, 2014
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PlatMember14's Reviews
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Nestled in the tranquil oasis of South Kuta, Bali, 10 minutes from Ngurah Rai International Airport and 15 minutes from downtown, the beachfront Holiday Inn Resort Baruna Bali is a haven of serenity. Designed for family-friendly stays, our resort features a Kids’ Club and child-friendly facilities. Our rooms and suites offer a private balcony with stunning views of the Indian Ocean or lush surroundings. Relax at our ocean-facing Tea Tree Spa, start your day with a delectable breakfast buffet, enjoy tropical drink in a private gazebo and savour dining experiences at our restaurants with live entertaiment. From our airport shuttle to free Wi-Fi and beachfront bliss, we offer a stress-free stay in paradise.
 
First Time, Not Sure I Will Return
Overall Experience 
3.0 / 5
3.0 / 5
PostedSeptember 16, 2019
Customer avatar
By
fromSingapore
Age:50-64
Traveler type:Leisure
Check Out Date:2019-09-14
Reason for visit:Leisure
Next destination:Hiroshima, Japan
Staff and service 
3.0 / 5
3.0 / 5
Room and comfort 
3.0 / 5
3.0 / 5
Value 
3.0 / 5
3.0 / 5
Room cleanliness 
4.0 / 5
4.0 / 5
Sleep quality 
2.0 / 5
2.0 / 5
Food & beverage 
4.0 / 5
4.0 / 5
Able to relax 
2.0 / 5
2.0 / 5
No, I do not recommend this property.
Stayed here with the family for 1 night on our return from Gili T, Lombok and enroute to SG. Hotel was renovated approximately 10 years ago and rebranded as Holiday Inn. Was not provided with an upgrade (eventhough Spire Elite) and this was "indicated" after making my reservation on the IHG website (showing a change in room rates to the highest category of room). The hotel grounds are quite nice and well maintained. Booked a deluxe twin ocean view room and the views were quite stunning. Great for seeing the Bali sunset! However, the overall room condition was poor with the table top sagging in the centre and wood furnishing requiring a coat of polish or paint! The room had a bad smell as well! Shower head was not functioning properly also. Very dated room. This resort needs a facelift! Noise levels are quite high in the resort with kids running around. Forget the beach area as it is dirty and no deck chairs are provided for guests. The beaches in Seminyak and Canggu are far better. Location is ok, very near the airport and that's why we chose to stay just for the night. The Spa was good and restaurants are excellent. If there is one redeeming quality of this resort, it is the wonderful staff at the restaurants and Spa. They provided us with warmth and made us feel welcomed.
Check Out Date:2019-09-14
Reason for visit:Leisure
Next destination:Hiroshima, Japan
ProsRoom Cleanliness, Location
ConsAmenities, Atmosphere, Facilities, Recognition for IHG® Rewards Club Members
+1point
1of 1voted this as helpful.
 
Situated on Bali's most vibrant beachfront, Hotel Indigo Bali Seminyak Beach is your home base to experience  bountiful unique island life in a place where centuries of traditions and cultures were blended with an atmosphere of casual sophistication. Presenting 289 rooms, suites, and pool villas, each one is beautifully crafted and inspired by the colorful lives of the locals whilst fitted with Hotel Indigo signature spa-inspired bathrooms, plush bedding, and a balcony or patio with daybeds. With a mere 30-minute drive distance from the Ngurah Rai International Airport, Hotel Indigo Bali Seminyak Beach offers six distinctive café and bar experiences including a beachside lounge and bar, SugarSand. Amenities such as complimentary WiFi, a 24-hour Health Club, Sava Spa, and a function room offer convenience for leisure and business travelers. Explore the vibrant colors of Seminyak, where fashionable boutiques, fusion of flavors and buzzing beach vibes are intertwined in the rich culture of Bali. Seminyak is known to have one of the most stylish yet fun nightlife scenes on the island, boasting plenty of clubs and bars that will surely blow your minds!
 
Good As Always
Overall Experience 
5.0 / 5
5.0 / 5
PostedSeptember 15, 2019
Customer avatar
By
fromSingapore
Age:50-64
Traveler type:Leisure
Check Out Date:2019-09-09
Reason for visit:Leisure
Next destination:Okinawa, Japan
Staff and service 
5.0 / 5
5.0 / 5
Room and comfort 
4.0 / 5
4.0 / 5
Value 
4.0 / 5
4.0 / 5
Room cleanliness 
4.0 / 5
4.0 / 5
Sleep quality 
4.0 / 5
4.0 / 5
Reflects neighborhood 
4.0 / 5
4.0 / 5
Design was refreshing 
4.0 / 5
4.0 / 5
Yes, I recommend this property.
Stayed here with the family for 2 nights on our way to Gili T, Lombok. Was upgraded to an Oasis Room, the room and view did not disappoint! Visited this hotel in February of this year and now again. The levels of service were excellent from check-in to check-out. Staff were very helpful and friendly. Service was efficient and attentive. What we enjoyed most was the in-house Cafe. Fantastic coffee! Food at the restaurant was not as good as during our last visit and this was a little disappointing. Perhaps the hotel should look into this? Overall, I would still highly recommend the Indigo in Seminyak.
Check Out Date:2019-09-09
Reason for visit:Leisure
Next destination:Okinawa, Japan
ProsAmenities, Room Cleanliness, Location, Recognition for IHG® Rewards Club Members
Consfood at the restaurants could be better
0points
0of 0voted this as helpful.
 
InterContinental Tokyo Bay is an iconic, luxury waterfront hotel situated on the Tokyo Bay. Relax in a spacious guest room and enjoy panoramic views of the Tokyo skyline. Our prime location in central Tokyo allows for convenient travel to and from popular cultural destinations, downtown shopping districts, business events, and airports. Our concierge team is committed to creating a personalized travel experience for you, giving you insider tips and helping you uncover a new side of Tokyo.
 
Fine Intercontinental Hotel in Tokyo
Overall Experience 
5.0 / 5
5.0 / 5
PostedJune 17, 2019
Customer avatar
By
fromSingapore
Age:50-64
Traveler type:Leisure
Check Out Date:2019-06-13
Reason for visit:Leisure
Next destination:Bali
Staff and service 
5.0 / 5
5.0 / 5
Room and comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room cleanliness 
4.0 / 5
4.0 / 5
Food & beverage 
4.0 / 5
4.0 / 5
Helped me achieve my goals 
5.0 / 5
5.0 / 5
Sleep quality 
4.0 / 5
4.0 / 5
Yes, I recommend this property.
Stayed here again with the family for a total of 6 nights. Wonderful service and courteous, warm staff from check in to check out! Kudos to guest relations, front desk and bell desk! The staff here are top notch!
Rooms are well maintained and very clean. The Bay view was lovely especially at dawn and dusk. Plenty of closet space etc. Hotel shuttle service is efficient and provides a convenient mode of transportation to the nearby Hamamatsucho and Shinagawa stations.
Its very difficult to fault this hotel and if there is one thing that would be good would be the presence of more shops and restaurants around the area!
Otherwise, lovely as always!
Check Out Date:2019-06-13
Reason for visit:Leisure
Next destination:Bali
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
0points
0of 0voted this as helpful.
 
ANA Crowne Plaza Kyoto is situated right in front of the prominent world heritage site Nijo-Castle, surrounded by an abundance of greenery and seasonal flowers. Around the perimeter of the Nijo Castle is an ideal place for a jog or perhaps a stroll. Direct Shuttle Bus runs conveniently to and from JR Kyoto Station and Nijojo-mae Subway Station are located just a minute's walk away.  Nearby bus stops provide guests with easy access to major sightseeing spots, downtown areas as well as the Gion district, where guests may bump into a Geisha or Maiko on the way to work. ANA Crowne Plaza Kyoto is the ideal hotel for both sightseeing and business purposes. In each of our 6 restaurants, Japanese, Szechwan, French, Teppanyaki, Tempura as well as the Café, expert chefs proudly serve distinctive seasonal dishes which will surely be a feast for all our guest’s senses.  Also, guests can unwind in our lounge under the dynamic view of the 7m waterfall cascade or sink into a sofa in the member’s bar and enjoy the elegant and intimate setting over a drink. Our standard rooms, based around the color white, ensure tranquility, our spacious deluxe rooms provide warmth in abundance and our renovated rooms blend Kyoto tradition and modern stylishness. All guest rooms in the hotel are well appointed and equipped with high-speed Internet access via LAN and Wi-Fi, as well as a humidifier and VOD.
 
Tired Old Dame
Overall Experience 
3.0 / 5
3.0 / 5
PostedJune 17, 2019
Customer avatar
By
fromSingapore
Age:50-64
Traveler type:Leisure
Check Out Date:2019-06-10
Reason for visit:Leisure
Next destination:Bali
Staff and service 
2.0 / 5
2.0 / 5
Room and comfort 
3.0 / 5
3.0 / 5
Value 
2.0 / 5
2.0 / 5
Room cleanliness 
3.0 / 5
3.0 / 5
Sleep quality 
3.0 / 5
3.0 / 5
Atmosphere and ambiance 
2.0 / 5
2.0 / 5
Helped me achieve my goals 
3.0 / 5
3.0 / 5
No, I do not recommend this property.
The Crowne Plaza Kyoto sits opposite Nijo Castle. This is an old hotel with a “vintage” atmosphere. The ladies at reception all dress in Kimonos.
Reception was ok and efficient, however we received no help from the bellman etc when they saw us rolling our luggage towards their front entrance! There was little warmth shown to arriving guests! Just the usual customary courtesies.
The newly renovated rooms are nice but if you are staying in an original room then you will be in for a bit of a shock! The decor in the room is pretty much a throwback to the 1980s. Just look at the website pics.
The air-conditioning system in the room is fair at best and in the daytime it can be very very warm. Lighting in the room is good but there is a lack of closet and drawer spaces. There is but one window in the room and though they claim that this is a Deluxe room overlooking Nijo Castle, I actually faced the top of the roof of the building in front and Nijo Castle was beyond and behind it! I was “upgraded” to this room.
Be careful when booking this hotel as if you are traveling as a party of 3 adults e.g. 2 adults + child (above 12 years) as I was, then you will have no choice but to stay in an old room as the hotel can only accommodate up to 2 adults in their newly renovated rooms!
The Crowne Plaza should get its act together if they want to compete at the 4/5 star hotel levels as having stayed previously at their hotel in Osaka and now here in Kyoto, they are both a huge disappointment. I thought I would give them a chance but I must say that I am not impressed by their product nor their service in Kyoto. It just seems that they do not really share the IHG ethos.
By the way, I wrote a similar review on another web known travel site but received NO reply from their management team. I get the impression that they only care about good reviews! Very disappointing and sad!
Check Out Date:2019-06-10
Reason for visit:Leisure
Next destination:Bali
ProsAmenities, Location
ConsRoom Cleanliness, Recognition for IHG® Rewards Club Members, Sleep Quality
+1point
1of 1voted this as helpful.
 
Embark on a journey to a tropical oasis at Holiday Inn Resort Kandooma Maldives, just a short speedboat ride from Velana International Airport. This all-natural island resort is blessed with lush tropical greenery, clear turquoise waters, and world-class diving and surfing at your doorstep. Our spacious 154 villas offer beach, ocean, garden, or lagoon access, ensuring the epitome of comfort. Guests can embark on a diverse culinary journey at Holiday Inn Resort Kandooma Maldives. Our various dining experiences, designed to delight every guest, offer a range from casual bites to gourmet delights. The resort's culinary options will excite your taste buds and create memorable dining experiences. We offer a diverse range of activities to introduce kids to island life. From the PADI Bubble maker, Surf Camps for children, swimming lessons, and the Kandoo Kids Club, which offers daily educational and recreational activities, children can enjoy a fun-filled vacation. Plus, with our Holiday Inn Kids Stay and Eat Free programme, parents can relax knowing their little ones are well taken care of. You can indulge in a soothing massage or beauty treatments at Kandooma Spa by COMO Shambhala, located in the heart of the island surrounded by lush green vegetation, creating the perfect environment for relaxation and rejuvenation. At Holiday Inn Resort Kandooma Maldives, we create a unique, memorable experience for everyone.
 
Still Wonderful with Excellent Restaurants, Sea Sports and Service!
Overall Experience 
5.0 / 5
5.0 / 5
PostedMarch 21, 2019
Customer avatar
By
fromSingapore
Age:50-64
Traveler type:Leisure
Check Out Date:2019-03-19
Reason for visit:Annual beach vacation.
Next destination:Fiji
Staff and service 
5.0 / 5
5.0 / 5
Room and comfort 
4.0 / 5
4.0 / 5
Value 
5.0 / 5
5.0 / 5
Room cleanliness 
5.0 / 5
5.0 / 5
Sleep quality 
4.0 / 5
4.0 / 5
Food & beverage 
5.0 / 5
5.0 / 5
Able to relax 
5.0 / 5
5.0 / 5
We were back for our annual beach vacation. This was our 5th time staying at Holiday Inn Kandooma, Maldives and it was still wonderful and providing excellent value for money! The double storey beach villas have undergone some refurbishment and are looking refreshed and renewed. The view from the beach villa was stunning! All the restaurants provide tasty food and quite an excellent buffet. Service staff again are especially efficient, attentive and friendly. They are willing to go that extra mile for all guests. The diving, sea sports and activities are exceptional providing fun for the entire family. Kudos to all staff! There is an excellent team working at HI Kandooma! Please keep up the good work!
Check Out Date:2019-03-19
Reason for visit:Annual beach vacation.
Next destination:Fiji
ProsAmenities, Atmosphere, Room Cleanliness, Facilities, Location, Recognition for IHG® Rewards Club Members
0points
0of 0voted this as helpful.
 
Situated on Bali's most vibrant beachfront, Hotel Indigo Bali Seminyak Beach is your home base to experience  bountiful unique island life in a place where centuries of traditions and cultures were blended with an atmosphere of casual sophistication. Presenting 289 rooms, suites, and pool villas, each one is beautifully crafted and inspired by the colorful lives of the locals whilst fitted with Hotel Indigo signature spa-inspired bathrooms, plush bedding, and a balcony or patio with daybeds. With a mere 30-minute drive distance from the Ngurah Rai International Airport, Hotel Indigo Bali Seminyak Beach offers six distinctive café and bar experiences including a beachside lounge and bar, SugarSand. Amenities such as complimentary WiFi, a 24-hour Health Club, Sava Spa, and a function room offer convenience for leisure and business travelers. Explore the vibrant colors of Seminyak, where fashionable boutiques, fusion of flavors and buzzing beach vibes are intertwined in the rich culture of Bali. Seminyak is known to have one of the most stylish yet fun nightlife scenes on the island, boasting plenty of clubs and bars that will surely blow your minds!
 
Writing Again - Overall Nice Resort Hotel but Lacking in Some Areas
Overall Experience 
4.0 / 5
4.0 / 5
PostedFebruary 9, 2019
Customer avatar
By
fromSingapore
Age:50-64
Traveler type:Leisure
Check Out Date:2019-02-08
Reason for visit:Leisure
Next destination:HI Kandooma, MALDIVES
Travel Tips:Pick the better rooms for a great view!
Staff and service 
5.0 / 5
5.0 / 5
Room and comfort 
4.0 / 5
4.0 / 5
Value 
4.0 / 5
4.0 / 5
Room cleanliness 
3.0 / 5
3.0 / 5
Sleep quality 
4.0 / 5
4.0 / 5
Reflects neighborhood 
4.0 / 5
4.0 / 5
Design was refreshing 
4.0 / 5
4.0 / 5
Yes, I recommend this property.
This Indigo property is very young (2-3 years old) and has a refreshing architecture and ID. The staff are quite young and are enthusiastic about their work. Service levels are high but can be further improved. All staff are very friendly and welcoming especially, Yanti (Makasa), Arya (Bali Salon), Sathira, Dyna (Front Office), Dewa, Pasek, Darryl, Jaya (Pottery Cafe), Sufian (Sugar Sands) and Gede (Pool).
The resort has very nice communal and public areas, rooms are well designed and generous in space. Depending on the type of rooms booked, some face the pool area (Oasis) and others faced the front porch (Classic) or side gardens (Neighbourhood). There are also 19 villas on the premises. Facilities and amenities are sufficient. Restaurants and bars provide excellent food and drinks, however prices can be lower. The swimming pool area is nice and inviting. The Nite Club (Sugarsand) has a nice vibe with great food.
We also tried dinner at Salon Bali and found the food both tasty and unique (Balinese Classic x Haute Cuisine). Service was excellent!
Negative points about this resort include Front Office staff not acknowledging my IHG status, staff are young and appear a little unsure of procedures hence the need to repeat requests etc. Check in took over 40 minutes and this was late at night (9:45pm). Toilets in the room were not cleaned properly with grime stuck between the floor tiles! Resort transportation cost was a little on the high side and needs to be more competitive.
Overall, this resort hotel is situated in a wonderful area (Seminyak) but needs to maintain its exterior and improve on staff efficiency if it is to stay at the top of any travellers' choice when visiting Bali.
Check Out Date:2019-02-08
Reason for visit:Leisure
Next destination:HI Kandooma, MALDIVES
Travel Tips:Pick the better rooms for a great view!
ProsAmenities, Bar, Location
ConsRoom Cleanliness, Recognition for IHG® Rewards Club Members
-1point
1of 3voted this as helpful.
 
Situated on Bali's most vibrant beachfront, Hotel Indigo Bali Seminyak Beach is your home base to experience  bountiful unique island life in a place where centuries of traditions and cultures were blended with an atmosphere of casual sophistication. Presenting 289 rooms, suites, and pool villas, each one is beautifully crafted and inspired by the colorful lives of the locals whilst fitted with Hotel Indigo signature spa-inspired bathrooms, plush bedding, and a balcony or patio with daybeds. With a mere 30-minute drive distance from the Ngurah Rai International Airport, Hotel Indigo Bali Seminyak Beach offers six distinctive café and bar experiences including a beachside lounge and bar, SugarSand. Amenities such as complimentary WiFi, a 24-hour Health Club, Sava Spa, and a function room offer convenience for leisure and business travelers. Explore the vibrant colors of Seminyak, where fashionable boutiques, fusion of flavors and buzzing beach vibes are intertwined in the rich culture of Bali. Seminyak is known to have one of the most stylish yet fun nightlife scenes on the island, boasting plenty of clubs and bars that will surely blow your minds!
 
Beautiful Resort Hotel But Lacking in Some Areas
Overall Experience 
4.0 / 5
4.0 / 5
PostedFebruary 9, 2019
Customer avatar
By
fromSingapore
Age:50-64
Traveler type:Leisure
Check Out Date:2019-02-08
Reason for visit:Leisure
Next destination:HI Kandooma, MALDIVES
Staff and service 
5.0 / 5
5.0 / 5
Room and comfort 
4.0 / 5
4.0 / 5
Value 
4.0 / 5
4.0 / 5
Room cleanliness 
3.0 / 5
3.0 / 5
Sleep quality 
4.0 / 5
4.0 / 5
Reflects neighborhood 
4.0 / 5
4.0 / 5
Design was refreshing 
4.0 / 5
4.0 / 5
Yes, I recommend this property.
This Indigo property is very young (2-3 years old) and has a refreshing architecture and ID. The staff are quite young and are enthusiastic about their work. Service levels are high but can be further improved. All staff are very friendly and welcoming especially, Yanti (Makasa), Arya (Bali Salon), Sathira, Dyna (Front Office), Dewa, Pasek, Darryl, Jaya (Pottery Cafe), Sufian (Sugar Sands) and Gede (Pool).
The resort has very nice communal and public areas, rooms are well designed and generous on space. Depending on the type of rooms booked, some face the pool area (Oasis) and others faced the front porch (Classic) or side gardens (Neighbourhood). Facilities and amenities are sufficient and the F
Check Out Date:2019-02-08
Reason for visit:Leisure
Next destination:HI Kandooma, MALDIVES
+1point
1of 1voted this as helpful.
 
Indulge yourself at the award-winning InterContinental Koh Samui Resort. This stunning 22-acre beachfront hotel in Koh Samui overlooks azure seas and private white-sand beaches. As an idyllic Koh Samui honeymoon resort, the hotel offers cliffside and beachfront villas with private plunge pools, as well as vistas of the famous Five Islands and Angthong National Park. Enjoy tropical sunsets and savour signature island cuisine at our Koh Samui West Coast resort.
 
Grand Dame on the Cliff
Overall Experience 
5.0 / 5
5.0 / 5
PostedDecember 25, 2018
Customer avatar
By
fromSingapore
Age:50-64
Traveler type:Leisure
Check Out Date:2018-12-23
Reason for visit:Leisure
Next destination:Bali, Indonesia
Staff and service 
5.0 / 5
5.0 / 5
Room and comfort 
4.0 / 5
4.0 / 5
Value 
4.0 / 5
4.0 / 5
Room cleanliness 
4.0 / 5
4.0 / 5
Food & beverage 
4.0 / 5
4.0 / 5
Helped me achieve my goals 
5.0 / 5
5.0 / 5
Sleep quality 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Stayed here with the family again for 3 nights on our way back from Koh Tao. This is still a wonderful 5 star resort located on the cliff of Baan Taling Ngam. The vistas from the Air Bar and Amber restaurant is still magnificent. Sunsets are especially fantastic and great for photographers! The resort is 25 years young and some areas are beginning to show some age. These areas will have to be addressed in order to ensure that this resorts remains a 5 star resort! Dinner at the outdoor patio at Amber Restaurant and drinks at Club Intercontinental Lounge may prove a little warm at certain times of the year. Hence, it would be great if some ceiling fans could be instored to keep guests cool! The service here from all staff like Khun Fongbeer, Tuk, Aet, Wee, Pik, Noom, O, Boy, Duk and many others made our stay unforgettable! Their kind smiles, excellent service rendered truly makes this resort a very magical place! The Harnn Spa has an extensive spa menu and their massages and treatments are really effective and good. Wonderful place to heal the mind, body and soul! Beachside restaurant, Flames provides excellent an lunch menu and the beach bar will keep you hydrated throughout the day. Overall, a great resort with dedicated, helpful and friendly staff! Love it and will return soon!!
Check Out Date:2018-12-23
Reason for visit:Leisure
Next destination:Bali, Indonesia
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
0points
0of 0voted this as helpful.
 
InterContinental Tokyo Bay is an iconic, luxury waterfront hotel situated on the Tokyo Bay. Relax in a spacious guest room and enjoy panoramic views of the Tokyo skyline. Our prime location in central Tokyo allows for convenient travel to and from popular cultural destinations, downtown shopping districts, business events, and airports. Our concierge team is committed to creating a personalized travel experience for you, giving you insider tips and helping you uncover a new side of Tokyo.
 
Lovely Intercontinental Overlooking Tokyo Bay - Must Stay
Overall Experience 
5.0 / 5
5.0 / 5
PostedDecember 3, 2018
Customer avatar
By
fromSingapore
Age:50-64
Traveler type:Leisure
Check Out Date:2018-11-30
Reason for visit:Leisure
Next destination:Koh Samui, Thailand
Staff and service 
5.0 / 5
5.0 / 5
Room and comfort 
4.0 / 5
4.0 / 5
Value 
5.0 / 5
5.0 / 5
Room cleanliness 
4.0 / 5
4.0 / 5
Sleep quality 
4.0 / 5
4.0 / 5
Knowledgeable staff 
4.0 / 5
4.0 / 5
Memorable experience 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
This was our third time at this wonderful Intercontinental Hotel in Tokyo overlooking Tokyo Bay. We stayed 8 nights. From arrival to check in to check out, service was excellent especially provided by the Front Office Manager and Asst. Manager. Bell staff were warm, friendly and very helpful. We had the opportunity to experience the Club Lounge and it was very nice especially the environment. Breakfast was good but can be better if F
Check Out Date:2018-11-30
Reason for visit:Leisure
Next destination:Koh Samui, Thailand
0points
0of 0voted this as helpful.
 
Indulge yourself at the award-winning InterContinental Koh Samui Resort. This stunning 22-acre beachfront hotel in Koh Samui overlooks azure seas and private white-sand beaches. As an idyllic Koh Samui honeymoon resort, the hotel offers cliffside and beachfront villas with private plunge pools, as well as vistas of the famous Five Islands and Angthong National Park. Enjoy tropical sunsets and savour signature island cuisine at our Koh Samui West Coast resort.
 
Lovely Resort, Lovely Staff, Lovely Views
Overall Experience 
4.0 / 5
4.0 / 5
PostedSeptember 8, 2018
Customer avatar
By
fromSingapore
Age:50-64
Traveler type:Leisure
Check Out Date:2018-09-03
Reason for visit:Leisure
Next destination:Athens, Greece
Staff and service 
5.0 / 5
5.0 / 5
Room and comfort 
4.0 / 5
4.0 / 5
Value 
4.0 / 5
4.0 / 5
Room cleanliness 
4.0 / 5
4.0 / 5
Sleep quality 
4.0 / 5
4.0 / 5
Knowledgeable staff 
5.0 / 5
5.0 / 5
Memorable experience 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
This 5 star resort has been around for over 20 years! However, it has managed to retain its reputation as one of the best luxury resort hotels in Samui. Staff are excellent especially in providing very good service. Staff are friendly, warm, genuine and helpful especially at reception, restaurants, pool etc. The overall upkeep of this hotel has also been good but some of the rooms and villas require refreshing. The views from the lobby, rooms are second to none! Absolutely gorgeous! Areas that require improvement are in resort transportation both in-house and limo transfers. My wife used the Spa and spoke highly of it! I would highly recommend this resort when the rates are reasonable by Samui standards off course!
Check Out Date:2018-09-03
Reason for visit:Leisure
Next destination:Athens, Greece
0points
0of 0voted this as helpful.
 
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