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- First review commentJanuary 31, 2017
- Last review commentJanuary 22, 2025
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AMEA's Reviews
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AMEA's Review Comments
Spanning 400 years of history and culture, stay in the beautiful cityscape of Kanazawa at ANA Crowne Plaza Kanazawa moments from the station.
Our rooms are designed for comfort, connectivity and flexibility with plush bedding for the best night’s sleep. Settle in and power down for the evening at one of our bars and restaurants with menus that follow the seasons. In the morning, you will recharge by the wholesome and delicious breakfast made with the blessings of Ishikawa prefecture.
Experience all Kanazawa has to offer from its rich traditions, food, art and hospitality that make this city an alluring destination in Japan. Whether it’s business or leisure, stay comfortable at ANA Crowne Plaza Kanazawa designed for the modern traveller.
Information about the support for ANA(All Nippon Airways)
About the special offers for the ANA membership card, please check the IHGANA website.
IHG global website wouldn't accept the reservations of some special offers for domestic ANA members.
Overall
4 out of 5
立地が良く、お部屋も快適
By ぴのたりん
from 東京
JR金沢駅兼六園側出口から徒歩１分の場所にあり大変便利です。
お部屋も機能的で快適に過ごせました。
低反発のマットレスのベッドのお部屋などがあったら、更に良く眠れそうです。
ホテル側にぜひ！検討していただけると嬉しいです。
お部屋も機能的で快適に過ごせました。
低反発のマットレスのベッドのお部屋などがあったら、更に良く眠れそうです。
ホテル側にぜひ！検討していただけると嬉しいです。
Posted byAMEA
onFebruary 2, 2017
この度はご利用賜り誠にありがとうございます。快適にお過ごしいただけたとのコメントを拝読し安心致しました。また貴重なご意見もお寄せいただきありがとうございます。
次回また金沢にお越しになる際には是非お待ちしております。今後ともご愛顧賜りますようよろしくお願い申し上げます。
次回また金沢にお越しになる際には是非お待ちしております。今後ともご愛顧賜りますようよろしくお願い申し上げます。
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Spanning 400 years of history and culture, stay in the beautiful cityscape of Kanazawa at ANA Crowne Plaza Kanazawa moments from the station.
Our rooms are designed for comfort, connectivity and flexibility with plush bedding for the best night’s sleep. Settle in and power down for the evening at one of our bars and restaurants with menus that follow the seasons. In the morning, you will recharge by the wholesome and delicious breakfast made with the blessings of Ishikawa prefecture.
Experience all Kanazawa has to offer from its rich traditions, food, art and hospitality that make this city an alluring destination in Japan. Whether it’s business or leisure, stay comfortable at ANA Crowne Plaza Kanazawa designed for the modern traveller.
Information about the support for ANA(All Nippon Airways)
About the special offers for the ANA membership card, please check the IHGANA website.
IHG global website wouldn't accept the reservations of some special offers for domestic ANA members.
Overall4 out of 5
静寂、快適
By Zihg
from Tokyo
駅からとてもアクセスが良い。商業施設の利用にも便利。それにもかかわらず、大変静寂でベッドのクオリティも秀逸、ぐっすり眠れた。
Posted byAMEA
onFebruary 2, 2017
ご利用誠にありがとうございます。お寄せいただいたコメント通り、私共のホテルはJR金沢駅に大変近く立地に恵まれております。
今後もごゆっくりとお過ごしいただけるようサービスの向上に努めて参ります。どうぞまたのお越し下さいますよう、心よりお待ち申し上げております。
今後もごゆっくりとお過ごしいただけるようサービスの向上に努めて参ります。どうぞまたのお越し下さいますよう、心よりお待ち申し上げております。
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Nestled in the dress circle of Circular Quay with unparalleled views across the Harbour City, InterContinental Sydney has been an icon for more than 35 years. Set within the restored Treasury Building of 1851, the luxury hotel’s exquisite guest rooms boast views of Sydney Harbour Bridge, Sydney Opera House, the Royal Botanic Gardens or the city skyline.
Overall4 out of 5
2 Night Weekend stay with the family
By Business_Travesty78
from Sydney NSW, Australia
I used my Ambassodor weekend certificate for a 2 night stay with my family before the kids went back to school.
Check in was efficient and polite with the Manager coming out to greet me personally which was nice. We love staying here because of the location and the quick access to the harbour. The rooms are getting a bit tired, with scuff marks on the walls and a bit of rust in the bathroom, but they are still clean and comfortable. The kids love the pool area on Level 31which has great views of the harbour. We had dinner one night at the Meat and Wine company which was very nice and the next night we just had some food and drinks in the Cortile Bar Might need to update the drinks menu as one of the beers i wanted to try is no longer available i was told. Also, ordered a drink and it never came, after 10 minutes they came back and wanted to know what i ordered. When your paying $13 for a beer, i expect it to arrive promptly and chilled. Check out was friendly and the bill was accurate which was a change from the last time i was here. Overall, a pleasant stay with the family and will return when we feel like a weekend in our city.
Check in was efficient and polite with the Manager coming out to greet me personally which was nice. We love staying here because of the location and the quick access to the harbour. The rooms are getting a bit tired, with scuff marks on the walls and a bit of rust in the bathroom, but they are still clean and comfortable. The kids love the pool area on Level 31which has great views of the harbour. We had dinner one night at the Meat and Wine company which was very nice and the next night we just had some food and drinks in the Cortile Bar Might need to update the drinks menu as one of the beers i wanted to try is no longer available i was told. Also, ordered a drink and it never came, after 10 minutes they came back and wanted to know what i ordered. When your paying $13 for a beer, i expect it to arrive promptly and chilled. Check out was friendly and the bill was accurate which was a change from the last time i was here. Overall, a pleasant stay with the family and will return when we feel like a weekend in our city.
Posted byAMEA
onFebruary 2, 2017
Dear Business_Travesty78,
As an InterContinental Hotels & Resorts Gold Ambassador member, thank you for your continued loyalty and choosing to stay with us once again in company of your family.
I am so pleased to read that we could create a sense of occasion in welcoming your return, and that our team of colleagues were efficient and polite throughout your stay. This is excellent to read and our team will take great delight in reading of your positive feedback in the service that they provided to you. I am however disappointed to read that the condition of your room was not quite up to our usual five star standards. Thank you for sharing your constructive comments with us, it will enable us to ensure that the appropriate updates can be made for our rooms to maintain their highe standards that we are so well known for.
We do appreciate all feedback received and I thank you for mentioning your less than seamless dinng experience in The Cortile. Your feedback will be shared with our Cortile Manager in our aim for providing further training to our team and continuous improvement.
Business_Travesty78, I am delighted that overall you and your family enjoyed your time spent with us - and we do look forward to welcoming you back for an even more positive stay experience at InterContinental Sydney.
Best Regards,
Joerg Boeckeler
General Manager
General Manager
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Holiday Inn Kuala Lumpur Glenmarie
A classic, business & leisure friendly resort styled hotel in thriving Malaysia For a successful business or leisure trip to the country's picturesque destination, the Holiday Inn Kuala Lumpur Glenmarie places you where you need to be. It's just a 30-minute drive from Kuala Lumpur International Airport, KLIA and 10- minute drive from Subang SkyPark Airport to the hotel's grand lobby, where guests find a warm welcome and a relaxing vibe. Are you in town for a meeting A cluster of important institutions lie within a 15-minute drive of the 260-room hotel, including Temasya, Glenmarie and Bukit Jelutong Industrial Parks. Petronas Twin Tower and Kuala Lumpur City Center is a pleasant 40 minutes drive - but you can easily do business in the hotel thanks to free Wi-Fi and a 24 hour Business Center, along with a smart boardroom and spectacular ballroom for 500 guests. Families on holiday in Kuala Lumpur appreciate being just 10 minutes from Sunway which houses a shopping mall, restaurants and a theme park. Subang Parade Shopping Mall & Empire Shopping Gallery are also within 10 minutes drive from the hotel. After a hot day, what could be better than a refreshing dip in the outdoor pool Enjoy a cup of traditional tea, Teh Tarik at our lobby lounge while you are enjoying the magnificent view of the golf course, Glenmarie Golf & Country Club.You could also enjoy a drink at the pool side or a delicious meal at any of our signature restaurants.
Overall5 out of 5
“Une escale trop courte, dans un endroit de rêve.”
By Pooky
Pour une escale d'une nuit c'était parfaît, mais je recommanderai également cette établissement pour les personnes disposant d'une voiture pour aller visiter Kuala Lumpur, ou pour les adeptes de golf. Endroit tranquille avec vue sur le golf au réveil. Dommage que je ne soit resté qu'une nuit.
La literie humide lors de notre arrivée, mais honnêtement c'est normal dans un pays tropical.
La literie humide lors de notre arrivée, mais honnêtement c'est normal dans un pays tropical.
Posted byAMEA
onFebruary 2, 2017
Dear Pooky,
Greetings from Holiday Inn Kuala Lumpur Glenmarie!
Thank you for taking the time to share your experience through this review. We are pleased you enjoyed your stay with us.
It was indeed a pleasure serving you and we hope to see you again, in the near future.
Best Regards,
Oppenheimer Pinto
General Manager
General Manager
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Located in one of Osaka’s most vibrant dining and shopping destinations, InterContinental Osaka offers luxury accommodations overlooking beautiful views of the glittering city skyline. Experience a culinary journey to enthrall any palette, including Michelin-starred Pierre. Guests can unwind at the spa, indoor pool, jet bath and sauna, and traditional Japanese bathhouse. Ideal for day trips to Kyoto, Kobe, and Nara, the hotel is also close to many of Osaka’s premier destinations.
Overall4 out of 5
不错的体验
By elton1
房间在日本算比较大的，环境很好，服务也不错。但是积分房收了另一位客人的税，且酒店给的2000积分券不能使用。
Posted byAMEA
onFebruary 2, 2017
Dear Valued Guest,
Thank you very much for choosing InterContinental Osaka and for sharing your feedback about your recent stay with us. I deeply apologize for causing you such distress. Due to lack of knowledge of our staff, the issue was occurred and it is not acceptable as a luxury hotel. I have shared your feedback with the relevant department for improvement to avoid such a case. Feedback that is very important for us, if we want to deliver our promises and a great experience to all of our guest. There is always room for improvement, thank you very much for helping us moving to that direction.
I sincerely hope we will get the chance to welcome you back, please kindly make sure to let us know.
Please receive our very best regards,
Savino Leone
General Manager, InterContinental Osaka
General Manager, InterContinental Osaka
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Located in one of Osaka’s most vibrant dining and shopping destinations, InterContinental Osaka offers luxury accommodations overlooking beautiful views of the glittering city skyline. Experience a culinary journey to enthrall any palette, including Michelin-starred Pierre. Guests can unwind at the spa, indoor pool, jet bath and sauna, and traditional Japanese bathhouse. Ideal for day trips to Kyoto, Kobe, and Nara, the hotel is also close to many of Osaka’s premier destinations.
Overall5 out of 5
非常適合家庭旅遊
By Molly
from Taipei
1. 沐浴的水量非常好
2. 廚房設備完整令人非常驚喜
3. 飯店所在位置連接商場，非常方便
4. 配合的租車公司非常專業，使命必達
2. 廚房設備完整令人非常驚喜
3. 飯店所在位置連接商場，非常方便
4. 配合的租車公司非常專業，使命必達
Posted byAMEA
onFebruary 2, 2017
Dear Valued Guest,
非常感谢您对我们酒店的评论。我们很高兴得知您享受到愉快的住宿体验。这也是我们员工最大的骄傲，因此，您的反馈对我们而言很重要。我们期待着您的再次光临。
Please receive our best regards,
Savino Leone, General Manager
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Located in one of Osaka’s most vibrant dining and shopping destinations, InterContinental Osaka offers luxury accommodations overlooking beautiful views of the glittering city skyline. Experience a culinary journey to enthrall any palette, including Michelin-starred Pierre. Guests can unwind at the spa, indoor pool, jet bath and sauna, and traditional Japanese bathhouse. Ideal for day trips to Kyoto, Kobe, and Nara, the hotel is also close to many of Osaka’s premier destinations.
Overall5 out of 5
good location, good hotel
By Denise
from tw
Every time i come to Osaka I always stay in this hotel bcoz of location is good, hotel is clean, everything is excellent, comfortable.
Posted byAMEA
onFebruary 2, 2017
Dear Valued Guest,
I would like to thank you for choosing our hotel and for taking time to share your review. We sincerely would like to thank you for your great comments about our hotel, and we are simply delighted that we have met your expectations. We are pleased as well to read that you enjoyed the glamorous aspect of the InterContinental Osaka , international vibes with precious local touches.
We sincerely hope that we will get the chance to welcome you back, please kindly let us know.
Please receive our very best regards,
Savino Leone, General Manager
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Nestled in the dress circle of Circular Quay with unparalleled views across the Harbour City, InterContinental Sydney has been an icon for more than 35 years. Set within the restored Treasury Building of 1851, the luxury hotel’s exquisite guest rooms boast views of Sydney Harbour Bridge, Sydney Opera House, the Royal Botanic Gardens or the city skyline.
Overall5 out of 5
Fantastic family stay
By ThreeR's
We stayed for 4 nights with our 8 year old in a double bed suite. Great views, great location and she loved the pool. We always stay at Intercontinental properties, the Ambassador program makes it even better value. Jessica at the front desk was lovely and very helpful.
Posted byAMEA
onFebruary 2, 2017
Dear ThreeR's,
Thank you for taking a moment to reflect on your recent stay experience at InterContinental Sydney.
It is our greatest pleasure to understand how our guests feel about their time spent with us, so to know that you and your family had a fantastic stay is excellent!
We do pride ourselves on creating memorable moments for our guests to write of once they return home, and I thank you for sharing this alongside your acknowledgement of the great service provided to you by Jessica from the Front Desk. No doubt she will take great appreciation of your comments and I look forward to personally sharing this positive feedback with her.
As a well travelled InterContinental Hotels & Resorts Gold Elite Ambassador member, my team and I look forward to welcoming you back where a warm welcome awaits you!
Best Regards,
Joerg Boeckeler
General Manager
General Manager
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Holiday Inn Penang
Located in the heart of Batu Ferringhi, Holiday Inn Resort Penang is a family-friendly beach-side resort situated nearby popular attractions, including Batu Ferringhi Night Market, Penang National Park, ESCAPE Theme Park and Tropical Spice Garden. The 4-star beach resort offers stunning ocean and lush garden views from the spacious rooms and suites, while the Kid Suites feature PlayStation games and bunk beds that are perfect for family getaways. Indulge in international and local flavours at the hotel s signature restaurants and unwind with a relaxing treatment at the spa, as your little ones enjoy the outdoor swimming pool and exciting activities at the Kid s Club. For those looking to host their events can enjoy the hotel s various indoor and outdoor venues that can accommodate up to 200 people.
Overall4 out of 5
Perfect getaway from city
By Haidan
from KL
A good stay. Due to peak seasons the room service can be a bit slow. Well definitely will come again
Posted byAMEA
onFebruary 2, 2017
Dear “Haidan”
Greetings from Holiday Inn Resort Penang and thank you for recognizing our fantastic location and a place to relax and enjoy for a city escape. Across our garden you are at the beach, around the corner you have the night market with all the hawker stall’s, vendor’s and if you turn around the other corner of the hotel there is some great small restaurants along the road and on the beach too. Bus stops are just outside of the hotel to give you easy access if you want to explore Georgetown and the shopping center or the National Park for the nature.
Please let us know when you are making your way back to Penang.
Sincere regards
Dominic
General Manager
dominic.egger@ihg.com
Dominic
General Manager
dominic.egger@ihg.com
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Holiday Inn Penang
Located in the heart of Batu Ferringhi, Holiday Inn Resort Penang is a family-friendly beach-side resort situated nearby popular attractions, including Batu Ferringhi Night Market, Penang National Park, ESCAPE Theme Park and Tropical Spice Garden. The 4-star beach resort offers stunning ocean and lush garden views from the spacious rooms and suites, while the Kid Suites feature PlayStation games and bunk beds that are perfect for family getaways. Indulge in international and local flavours at the hotel s signature restaurants and unwind with a relaxing treatment at the spa, as your little ones enjoy the outdoor swimming pool and exciting activities at the Kid s Club. For those looking to host their events can enjoy the hotel s various indoor and outdoor venues that can accommodate up to 200 people.
Overall4 out of 5
Great Family Hotel
By Nicola
from Darwin
Our 8 year old daughter loved staying here, the new kids club is well fitted out and there are also other facilities which are fun for families such as pool table and air hockey. The hotel was great value and in a great position. We had a comfortable stay and would happily stay again.
Posted byAMEA
onFebruary 2, 2017
Dear “Nicola”
We are all very pleased to read that you and your daughter had a wonderful time with us at the Holiday Inn Resort Penang.
Our newly launched playlab is taking the kidsclub experience to a different level! From interactive games to arts and craft, to lego room, slide and ball pit and the glow in the dark room. For older kids there are the table games and as well the kinetic station to play.
We look forward to have you with us again.
Sincere regards
Dominic
General Manager
Dominic
General Manager
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