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AMEA's Review Comments
 
 Crowne Plaza Hotels & Resorts Ube
Crowne Plaza Hotels & Resorts Ube
Ube markets itself as a ‘city of greenery, flowers and sculptures’ and nestled amongst this is the modern structure of ANA Crowne Plaza Ube. Located on the Inland Sea of Western Japan in the Yamaguchi Prefecture, the hotel provides a level of service and facilities unrivalled in the area.
 
Overall
4 out of 5
4 out of 5
ビジネスの一日
By アンド399 from TOKYO
全体のサービスや清潔さについては満足しています。
但し、料金に見合う部屋の豪華さと調度品の質、もっと大きいテレビを設置すべきではと思います。
Customer avatar
Posted by
onFebruary 5, 2017
この度はANAクラウンプラザホテル宇部をご利用賜りまして、誠にありがとうございます。
またアンケートにご回答いただき感謝いたします。
調度品やテレビの大きさについては今後の検討課題とさせていただきます。
これからもより多くのお客様に快適なご滞在を提供出来るよう、更なるサービスの向上に努めて参ります。
引き続きANAクラウンプラザホテル宇部をご愛顧賜りますよう、謹んでお願い申し上げます。
宿泊支配人
0points
0of 0voted this comment as helpful.
 
 Crowne Plaza Hotels & Resorts Ube
Crowne Plaza Hotels & Resorts Ube
Ube markets itself as a ‘city of greenery, flowers and sculptures’ and nestled amongst this is the modern structure of ANA Crowne Plaza Ube. Located on the Inland Sea of Western Japan in the Yamaguchi Prefecture, the hotel provides a level of service and facilities unrivalled in the area.
 
Overall
4 out of 5
4 out of 5
従業員のサービス
By YUKI
受付から教育された対応ができていました。
室内の設備・アメニティも良かったです。
朝食のセレクトで進められたカレーを食べたが、辛かった。
Customer avatar
Posted by
onFebruary 5, 2017
この度はANAクラウンプラザホテル宇部をご利用賜りまして、誠にありがとうございます。
また、ご投稿いただきました事、感謝いたします。
これからもより多くのお客様に快適なご滞在を提供出来るよう、更なるサービスの向上に努めて参ります。
引き続きANAクラウンプラザホテル宇部をご愛顧賜りますよう、謹んでお願い申し上げます。
宿泊支配人
0points
0of 0voted this comment as helpful.
 
Located in one of Osaka’s most vibrant dining and shopping destinations, InterContinental Osaka offers luxury accommodations overlooking beautiful views of the glittering city skyline. Experience a culinary journey to enthrall any palette, including Michelin-starred Pierre. Guests can unwind at the spa, indoor pool, jet bath and sauna, and traditional Japanese bathhouse. Ideal for day trips to Kyoto, Kobe, and Nara, the hotel is also close to many of Osaka’s premier destinations.
 
Overall
4 out of 5
4 out of 5
満足した滞在ができると思います
By kozkozjapan from 旭川
他のホテルと比べて、スタッフの知識と機敏な動きで、そして何ともいえないステキな香りで満足した滞在ができると思います。スパまでお部屋からの直通エレベータがあれば、大満足に変わりますね。是非ステキな滞在をお試し頂きたいです。
Customer avatar
Posted by
onFebruary 5, 2017
過日は、インターコンチネンタルホテル大阪にご宿泊いただきまして、誠にありがとうございます。
またご多忙中、当ホテルのレビューをご投稿くださり、このようなお褒めのお言葉を頂戴いたしましたこと重ねて御礼申し上げます。
お客様から頂戴いたしましたお褒めの言葉は、スタッフにとりまして大きな励みとなります。全スタッフへ共有させて頂きます。
これからも常にお客様にお選びいただけるホテルとして、ご満足いただけるサービスをお届けして参る所存でございますので、何かお気付きの点がございました際には、ご遠慮なくお知らせ下さい。
お客様のまたのお帰りを、心よりお待ち申し上げております。
総支配人 サビーノ レオーネ
0points
0of 0voted this comment as helpful.
 
Choose ANA Crowne Plaza Osaka as your business base, or enjoy a vacation filled with sightseeing, dining and nightlife - all while staying in one of our guest rooms that feature an abundance of amenities ranging. Whether traveling solo or with family, our accommodation in Osaka offers a variety of room styles. Crowne Plaza Club guests enjoy access to the Club Lounge with spectacular views from the 24th floor over Dojima River and great benefits like complimentary tea time and evening cocktails with canapes. We're located a short distance from Umeda & JR Osaka Rail Station and an hour drive from the Kansai International Airport . Find your Osaka lodging within minutes of Japan's world-famous Kita-Shinchi entertainment district, your options are endless when it comes to dining, shopping and traveling around the area. Our indoor pool is refreshing and beautiful, and our on-site fitness center is open 24 hours to ensure you can work out, regardless of your schedule. Our concierge is happy to recommend activities to suit your needs and preferences.
 
Overall
5 out of 5
5 out of 5
快適な部屋
By HO1964 from 東京
アーリーチェックインとレイトチェックアウトが対応しており非常に助かりました。
インターネットのアクセススピードをもう少し早いと良いです。
Customer avatar
Posted by
onFebruary 5, 2017
HO1964様
ANAクラウンプラザホテル大阪をご利用賜り、誠にありがとうございました。また貴重なお時間を割いてご投稿いただき、重ねて御礼申し上げます。この度頂戴いたしましたインターネットのスピードに関するご指摘につきましては、今後の検討課題とさせていただきたく存じます。またのご来館をお待ち申し上げております。
ゲストエクスペリエンスマネージャー
0points
0of 0voted this comment as helpful.
 
The Crowne Plaza Amman hotel is perched on Amman's highest peak, offering easy access to a major shopping district and only four kilometers from the new city center (Abdali). Guests can unwind at the Black Iris Rooftop with a delightful cocktail, taking in a stunning 270-degree view during sunset. Alternatively, they can enjoy mouthwatering steaks at V-Lounge or have informal coffee meetings at Jasmine Lobby Lounge. The dedicated staff ensures a seamless business experience, backed by a 24-hour Business Center. Indulge in self-care at our spa or take a relaxing dip in our heated indoor or outdoor pools. Stay active and fit in our well-equipped gym at your own pace. Our concierge is ready to guide you through exploring our beautiful country, from Petra, Aqaba, and Wadi Rum in the south to the captivating landscapes of the north. Notably, we are the nearest hotel to Queen Alia International Airport and conveniently located within a 15-minute drive of most embassies without traffic congestion. Our hotel boasts five strategically placed meeting rooms, each capable of hosting conferences and events for up to 1,000 guests. Our event and wedding facilities are uniquely exceptional, ranging from the elegant Nabataean Ballroom to the picturesque outdoor area by the pool.
 
Overall
5 out of 5
5 out of 5
Stay 25-27 Jan
By WAHA from Beirut
excellent hotel and very friendly to stay in. Breakfast is excellent. service is superb. Mr. Mohammad and Mr. ashar are always there to help.
Customer avatar
Posted by
onFebruary 5, 2017
Greetings from your family at Crowne Plaza Amman .Thank you so much for your kind review of our property. Please consider Crowne Plaza Amman
to be your home away from home whenever visiting Jordan! We are happy to welcome you and serve you.
Sincerely,
Omar Bregeth
Director of Rooms
0points
0of 0voted this comment as helpful.
 
The Crowne Plaza Amman hotel is perched on Amman's highest peak, offering easy access to a major shopping district and only four kilometers from the new city center (Abdali). Guests can unwind at the Black Iris Rooftop with a delightful cocktail, taking in a stunning 270-degree view during sunset. Alternatively, they can enjoy mouthwatering steaks at V-Lounge or have informal coffee meetings at Jasmine Lobby Lounge. The dedicated staff ensures a seamless business experience, backed by a 24-hour Business Center. Indulge in self-care at our spa or take a relaxing dip in our heated indoor or outdoor pools. Stay active and fit in our well-equipped gym at your own pace. Our concierge is ready to guide you through exploring our beautiful country, from Petra, Aqaba, and Wadi Rum in the south to the captivating landscapes of the north. Notably, we are the nearest hotel to Queen Alia International Airport and conveniently located within a 15-minute drive of most embassies without traffic congestion. Our hotel boasts five strategically placed meeting rooms, each capable of hosting conferences and events for up to 1,000 guests. Our event and wedding facilities are uniquely exceptional, ranging from the elegant Nabataean Ballroom to the picturesque outdoor area by the pool.
 
Overall
4 out of 5
4 out of 5
Helpful staff
By Chris from New Jersey
Staff were friendly and helpful in locating sterile distilled water I needed during my stay and arranging transportation to theairport. Breakfast variety and quality was good. Room was relatively small, but well designed for work with convenient power outlets and good internet access. Smoking in public lounge areas was unpleasant.
Customer avatar
Posted by
onFebruary 5, 2017
Greetings from your family at Crowne Plaza Amman .Thank you so much for your kind review of our property. Please consider Crowne Plaza Amman
to be your home away from home whenever visiting Jordan! We are happy to welcome you and serve you.
Your comment has been addressed with the team immediately .
Sincerely
Omar Bregeth
Director of Rooms
0points
0of 0voted this comment as helpful.
 
A contemporary, business-friendly airport hotel in thriving Muscat For a successful business or leisure trip to Oman's picturesque capital, the Holiday Inn Muscat Al Seeb places you where you need to be. It's just a fifteen minute drive from Muscat International Airport to the hotel's stylish lobby, where guests find a warm welcome and a relaxing vibe. Are you in town for a meeting? A cluster of important institutions lie within a 20-minute drive of the 184-room hotel, including Oman Convention and Exhibition Center, Knowledge Oasis Muscat Technology Park, Rusayl Industrial Estate and Sultan Qaboos University. Downtown Muscat is a pleasant half-hour drive to the east – but you can easily do business in the hotel thanks to free Wi-Fi and a 24-hour Business Center, along with a smart boardroom and spectacular ballroom for 150 guests. Families on holiday in Muscat appreciate being just three minutes from City Centre Muscat with its countless international and local stores, restaurants and Magic Planet entertainment center. A more traditional shopping experience awaits at Muttrah Souk , where you can haggle for frankincense and gold before strolling along the Corniche. After a hot day, what could be better than a refreshing dip in the outdoor pool? Enjoy a cup of Omani coffee in the lobby lounge, a vigorous workout or steam session in the top-notch Fitness Center, and a delicious meal in Omede Restaurant.
 
Overall
2 out of 5
2 out of 5
Very disappointing
By Jeroen from Amsterdam
Hotel is located convienient near the hotel but next to the high way. Rooms are nice and new. Unfortunately Hotel decided not to spend money on sound proofing. Stayed first night i could not sleep at all because of the noise. They could not move me because the hotel was suppose to be full. Next day i had another room and luckily that was much better. Because of the location and these problems hotel is overpriced
Customer avatar
Posted by
onFebruary 5, 2017
Dear Jeroen,
We appreciate your feedback and thank you so much for choosing to stay with us. We truly regret the inconvenience caused due to the runway noise heard in the room - extremely sorry about that. In fact we are working on the sound-proofing for the rooms where the issue still remains. This should probably be completed soon.
We hope to see you with us again.
With kind regards,
Hemalatha BR
PA to General Manager
0points
0of 0voted this comment as helpful.
 
An elegant Bahrain business hotel in central Manama, with excellent restaurants, a Club Lounge and versatile Conference Center facilities, Crowne Plaza Manama (Bahrain) is in the heart of Manama’s diplomatic area, close to many embassies, banks and legal firms, as well as city-center shops, sights and the World Trade Center. Only 15 minutes by shuttle from Bahrain International Airport (BAH), we’re an ideal base for professionals or families who are visiting Bahrain’s capital. We’re close to Manama's seafront, home to the avant-garde Bahrain National Theatre and Bahrain National Museum, where you can see ancient Dilmun artefacts. Nearby Manama Souq is a traditional open-air market selling spices, jewelry and perfumes, while The Avenues mall is one of the largest shopping centers in the world. At our five-star Manama hotel, the 278 rooms and suites offer free high-speed WiFi, 42-inch Smart TVs and a Sleep Advantage Program with designated Quiet Zones for maximum comfort. Corporate guests will appreciate the Bahrain Conference Center, which hosts up to 1700 delegates. We have three restaurants, one cafe and two bars for guests to enjoy during their stay. When you're looking to unwind, our health club is equipped with a Jacuzzi, a steam room and gym machines. If you prefer to exercise outdoors, take a dip in the pool, set in landscaped gardens with an impressive skyline view.
 
Overall
3 out of 5
3 out of 5
Safe Haven
By Denny from Newfoundland Canada
I recently stayed at the Crowne Plaza Manama. The hotel is well located for business needs and extremely secure. The only issues I had was high room temperature, poor choices of TV channels and the Bar full of tabbaco smoke. I really like this hotel but see some room for improvement.
Customer avatar
Posted by
onFebruary 5, 2017
Dear Denny,
Thank you so much for your review of our hotel. We appreciate your loyalty as a Gold Elite IHG® Rewards Club member. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Sincerely,
Marketing and communications manager
+1point
1of 1voted this comment as helpful.
 
An elegant Bahrain business hotel in central Manama, with excellent restaurants, a Club Lounge and versatile Conference Center facilities, Crowne Plaza Manama (Bahrain) is in the heart of Manama’s diplomatic area, close to many embassies, banks and legal firms, as well as city-center shops, sights and the World Trade Center. Only 15 minutes by shuttle from Bahrain International Airport (BAH), we’re an ideal base for professionals or families who are visiting Bahrain’s capital. We’re close to Manama's seafront, home to the avant-garde Bahrain National Theatre and Bahrain National Museum, where you can see ancient Dilmun artefacts. Nearby Manama Souq is a traditional open-air market selling spices, jewelry and perfumes, while The Avenues mall is one of the largest shopping centers in the world. At our five-star Manama hotel, the 278 rooms and suites offer free high-speed WiFi, 42-inch Smart TVs and a Sleep Advantage Program with designated Quiet Zones for maximum comfort. Corporate guests will appreciate the Bahrain Conference Center, which hosts up to 1700 delegates. We have three restaurants, one cafe and two bars for guests to enjoy during their stay. When you're looking to unwind, our health club is equipped with a Jacuzzi, a steam room and gym machines. If you prefer to exercise outdoors, take a dip in the pool, set in landscaped gardens with an impressive skyline view.
 
Overall
4 out of 5
4 out of 5
Breakfast not that good nowadays
By kukuh from Saudi Arabia
I felt the breakfast not that good recently, the choice of food is limited amd tends to be monotone. Please improve the food variety.
The other concern, the Asian Delight was removed from the dining event every Saturday night.
Customer avatar
Posted by
onFebruary 5, 2017
Dear valued guest,
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our team and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.
Best regards,
Marketing and communications manager
0points
0of 0voted this comment as helpful.
 
An elegant Bahrain business hotel in central Manama, with excellent restaurants, a Club Lounge and versatile Conference Center facilities, Crowne Plaza Manama (Bahrain) is in the heart of Manama’s diplomatic area, close to many embassies, banks and legal firms, as well as city-center shops, sights and the World Trade Center. Only 15 minutes by shuttle from Bahrain International Airport (BAH), we’re an ideal base for professionals or families who are visiting Bahrain’s capital. We’re close to Manama's seafront, home to the avant-garde Bahrain National Theatre and Bahrain National Museum, where you can see ancient Dilmun artefacts. Nearby Manama Souq is a traditional open-air market selling spices, jewelry and perfumes, while The Avenues mall is one of the largest shopping centers in the world. At our five-star Manama hotel, the 278 rooms and suites offer free high-speed WiFi, 42-inch Smart TVs and a Sleep Advantage Program with designated Quiet Zones for maximum comfort. Corporate guests will appreciate the Bahrain Conference Center, which hosts up to 1700 delegates. We have three restaurants, one cafe and two bars for guests to enjoy during their stay. When you're looking to unwind, our health club is equipped with a Jacuzzi, a steam room and gym machines. If you prefer to exercise outdoors, take a dip in the pool, set in landscaped gardens with an impressive skyline view.
 
Overall
5 out of 5
5 out of 5
Comfortable hotel
By Holidayer from Kuwait
Stayed for in this hotel for a one night holiday visit to the kingdom of Bahrain with my youngest son. Crowne plaza atmosphere and class made the holiday pleasant for me and my son.
Customer avatar
Posted by
onFebruary 5, 2017
Dear Valued guest,
Thank you so much for your review of our hotel. We appreciate your loyalty as a Spire Elite IHG® Rewards Club member. I am pleased to hear you and your son enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon.
Your sincerely,
Marketing and communications manager
0points
0of 0voted this comment as helpful.
 
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