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AMEA's Review Comments
 
 Holiday Inn Cairns Harbourside
Holiday Inn Cairns Harbourside
Welcome to the Holiday Inn Cairns Harbourside Located on the Cairns Esplanade overlooking beautiful Trinity Bay , Holiday Inn Cairns Harbourside is a popular retreat for both holidaymakers and business guests. Surrounded by lush tropical gardens and boasting breathtaking ocean and hinterland views, the Holiday Inn Cairns offers 173 stylishly appointed rooms and suites, each with its own private balcony. Guests can also enjoy a range of hotel amenities and services, including Harbourside Bar & Kitchen, swimming pool and spa, 24-hour room service, 24-hour business hub, 24-hour offsite gymnasium, free CBD shuttle, free wireless internet and more. The hotel has versatile conference and event facilities that offer seven flexible spaces. We can cater for up to 150 in cocktail setting, 120 in theatre setting, 80 in banquet setting and 40 in classroom style setting; with the majority equipped with advanced Audio Visual technology. Just a short stroll into town along the esplanade and only 5 minutes' drive from Cairns Airport , the Holiday Inn Cairns Harbourside is the perfect place for you to relax and unwind in tropical North Queensland.
 
Overall
5 out of 5
5 out of 5
hotel cairns'
By Andy's from uk
This hotel was in a beautiful setting ,and We were impressed from first sight of the hotel. The staff were all friendly and polite . In particular the young man in your restaurant made our stay even better.thankyou The food was always well presented and very enjoyable . We had a fantastic time in your outdoor swimming pool ,and enjoyed relaxing on the sunbeds . There was always a fresh supply of clean towels for swimming .really impressed with the standards at this hotel would highly recommend it.
Customer avatar
Posted by
onFebruary 1, 2017
Dear Andy,
Thank you very much for taking the time to write this review of your recent stay with us.
We appreciate all your feedback and this will be passed onto the team.
We look forward to welcoming you back again soon.
Kind Regards,
Matt Rippin
General Manager
0points
0of 0voted this comment as helpful.
 
 Holiday Inn Cairns Harbourside
Holiday Inn Cairns Harbourside
Welcome to the Holiday Inn Cairns Harbourside Located on the Cairns Esplanade overlooking beautiful Trinity Bay , Holiday Inn Cairns Harbourside is a popular retreat for both holidaymakers and business guests. Surrounded by lush tropical gardens and boasting breathtaking ocean and hinterland views, the Holiday Inn Cairns offers 173 stylishly appointed rooms and suites, each with its own private balcony. Guests can also enjoy a range of hotel amenities and services, including Harbourside Bar & Kitchen, swimming pool and spa, 24-hour room service, 24-hour business hub, 24-hour offsite gymnasium, free CBD shuttle, free wireless internet and more. The hotel has versatile conference and event facilities that offer seven flexible spaces. We can cater for up to 150 in cocktail setting, 120 in theatre setting, 80 in banquet setting and 40 in classroom style setting; with the majority equipped with advanced Audio Visual technology. Just a short stroll into town along the esplanade and only 5 minutes' drive from Cairns Airport , the Holiday Inn Cairns Harbourside is the perfect place for you to relax and unwind in tropical North Queensland.
 
Overall
5 out of 5
5 out of 5
Hotel Stay
By Roods77 from QLD
Best Hotel In cairns - great service - great food -
Customer avatar
Posted by
onFebruary 1, 2017
Dear Roods77,
Thank you very much for this short but sweet review of your recent stay.
We look forward to welcoming you back again soon.
Kind Regards,
Matt Rippin
General Manager
0points
0of 0voted this comment as helpful.
 
 Holiday Inn Cairns Harbourside
Holiday Inn Cairns Harbourside
Welcome to the Holiday Inn Cairns Harbourside Located on the Cairns Esplanade overlooking beautiful Trinity Bay , Holiday Inn Cairns Harbourside is a popular retreat for both holidaymakers and business guests. Surrounded by lush tropical gardens and boasting breathtaking ocean and hinterland views, the Holiday Inn Cairns offers 173 stylishly appointed rooms and suites, each with its own private balcony. Guests can also enjoy a range of hotel amenities and services, including Harbourside Bar & Kitchen, swimming pool and spa, 24-hour room service, 24-hour business hub, 24-hour offsite gymnasium, free CBD shuttle, free wireless internet and more. The hotel has versatile conference and event facilities that offer seven flexible spaces. We can cater for up to 150 in cocktail setting, 120 in theatre setting, 80 in banquet setting and 40 in classroom style setting; with the majority equipped with advanced Audio Visual technology. Just a short stroll into town along the esplanade and only 5 minutes' drive from Cairns Airport , the Holiday Inn Cairns Harbourside is the perfect place for you to relax and unwind in tropical North Queensland.
 
Overall
4 out of 5
4 out of 5
overall nice experience
By aaaa from sydney
was there for a business trip. the staffs were friendly and the room got great views!
Customer avatar
Posted by
onFebruary 1, 2017
Dear aaaa,
We appreciate you taking the time to write this review of your recent stay with us.
Thank you for being one of our Loyal Gold IHG Rewards Club members, we will pass your feedback onto the team.
We look forward to welcoming you back again soon.
Kind Regards,
Matt Rippin
General Manager
0points
0of 0voted this comment as helpful.
 
Nestled at the southernmost point of Japan’s Okinawa region, ANA InterContinental Ishigaki Resort is a haven of natural beauty. Boasting endless horizons of azure water, our luxury resort offers direct access to Maesato Beach, while indoor and outdoor pools mean you can swim all year round. Our restaurants serve delicious Japanese and global dishes, and our spacious Maesato Ballroom is ideal for conferences and banquets.
 
Overall
5 out of 5
5 out of 5
御礼
By MUNIRU from 横浜
とても素晴らしいサービスをありがとうございました。
お世話になった皆が大変喜んでおります。
今回はあいにく曇りの天候が多かったのですが
2日目の西表島では天候に恵まれて、マングローブや
水牛、カヌー体験を楽しみました。
また機会があれば他の島々にも行ってみたいと思います。
その節はどうぞよろしくお願いいたします。
Customer avatar
Posted by
onFebruary 1, 2017
MUNIRU様
この度はANAインターコンチネンタル石垣リゾートにご宿泊を頂き、誠にありがとうございます。またご感想をお寄せ頂き、重ねて御礼申し上げます。島ならではの観光や体験をお楽しみ頂けたご様子を拝読し、大変嬉しく存じます。これからもお客様に心よりお寛ぎ頂けますようスタッフ一同、サービスの向上に努めて参ります。MUNIRU様の次回のおかえりを楽しみにお待ち申し上げております。末筆ではございますが、MUNIRU様のご健康とご多幸を南の島よりお祈り申し上げます。
総支配人 柳島 司
0points
0of 0voted this comment as helpful.
 
 Holiday Inn Cairns Harbourside
Holiday Inn Cairns Harbourside
Welcome to the Holiday Inn Cairns Harbourside Located on the Cairns Esplanade overlooking beautiful Trinity Bay , Holiday Inn Cairns Harbourside is a popular retreat for both holidaymakers and business guests. Surrounded by lush tropical gardens and boasting breathtaking ocean and hinterland views, the Holiday Inn Cairns offers 173 stylishly appointed rooms and suites, each with its own private balcony. Guests can also enjoy a range of hotel amenities and services, including Harbourside Bar & Kitchen, swimming pool and spa, 24-hour room service, 24-hour business hub, 24-hour offsite gymnasium, free CBD shuttle, free wireless internet and more. The hotel has versatile conference and event facilities that offer seven flexible spaces. We can cater for up to 150 in cocktail setting, 120 in theatre setting, 80 in banquet setting and 40 in classroom style setting; with the majority equipped with advanced Audio Visual technology. Just a short stroll into town along the esplanade and only 5 minutes' drive from Cairns Airport , the Holiday Inn Cairns Harbourside is the perfect place for you to relax and unwind in tropical North Queensland.
 
Overall
4 out of 5
4 out of 5
环境好,服务还行
By Dicky from 中国广东广州
酒店总体还是不错的,就是离市区有点远了,如果每天都有定时的接送班车,那好了。最希望改进的是通过提前预定时的信息,来判断是哪一个国家的人来提供更好的服务
Customer avatar
Posted by
onFebruary 1, 2017
非常感谢您对我们酒店的评论。我们很高兴得知您享受到愉快的住宿体验。这也是我们员工最大的骄傲,因此,您的反馈对我们而言很重要。我们期待着您的再次光临。
Kind Regards,
Matt Rippin
0points
0of 0voted this comment as helpful.
 
Nestled at the southernmost point of Japan’s Okinawa region, ANA InterContinental Ishigaki Resort is a haven of natural beauty. Boasting endless horizons of azure water, our luxury resort offers direct access to Maesato Beach, while indoor and outdoor pools mean you can swim all year round. Our restaurants serve delicious Japanese and global dishes, and our spacious Maesato Ballroom is ideal for conferences and banquets.
 
Overall
5 out of 5
5 out of 5
いつもの石垣
By hiro from 名古屋
スタッフの笑顔・対応・先読みのサービス・帰りの便を確認してのチェックアウト時間の提案など最高の時間を提供いただきました
Customer avatar
Posted by
onFebruary 1, 2017
hiro様
この度はAANインターコンチネンタル石垣リゾートをご利用頂き、誠にありがとうございます。またご感想をお寄せ頂き、重ねて御礼もし上げます。スタッフの温かいお言葉を頂戴し、恐縮ながらも嬉しく存じます。今後もお越しいただくお客様に素敵なひと時をお過ごし頂けますようスタッフ一同、サービスの向上に努めて参ります。どうぞ次の機会もANAインターコンチネンタル石垣リゾートをご利用頂けますよう心よりお願い申し上げます。末筆ではございますが、hiro様のご健康とご多幸を南の島よりお祈り申し上げます。
総支配人 柳島 司
0points
0of 0voted this comment as helpful.
 
Nestled at the southernmost point of Japan’s Okinawa region, ANA InterContinental Ishigaki Resort is a haven of natural beauty. Boasting endless horizons of azure water, our luxury resort offers direct access to Maesato Beach, while indoor and outdoor pools mean you can swim all year round. Our restaurants serve delicious Japanese and global dishes, and our spacious Maesato Ballroom is ideal for conferences and banquets.
 
Overall
4 out of 5
4 out of 5
部屋からの眺め
By なるちな from 大阪
当日はグレードアップしていただき、ありがとうございました。
部屋からの朝日の眺めが最高に綺麗でした。
Customer avatar
Posted by
onFebruary 1, 2017
なるちな様
この度はANAインターコンチネンタル石垣リゾートにご宿泊を頂き、誠にありがとうございます。またご感想をお寄せ頂き、重ねて御礼申し上げます。快適にお過ごし頂けたご様子を拝読し、大変嬉しく存じます。今後ともお客様のお声を第一に施設とサービスの向上に努めて参りますので、ご愛顧頂きますよう心よりお願い申し上げます。末筆ではございますが、なるちな様のご健康とご多幸を南の島よりお祈り申し上げます。
総支配人 柳島 司
0points
0of 0voted this comment as helpful.
 
Stay at the elegant ANA Crowne Plaza Hiroshima for a wide choice of cuisine and English language service in the heart of Hiroshima. ANA Crowne Plaza Hiroshima is in Hiroshima's commercial district, just five minutes’ walk from Hiroshima Peace Memorial Park. Ask the bilingual Front Desk staff in the marble floored lobby about our restaurant and bar options, with a delicious a la carte menu and stunning views across the city. You can energize with our 24-hour available fitness center (No charge). Facing the Fukuromachi street car stop on Peace Boulevard, ANA Crowne Plaza Hiroshima is a 10 minute taxi ride or 20 minute tram journey from JR Hiroshima station, with shuttle buses to Hiroshima Airport taking 60 minutes. We're a short walk from the banks of the Motoyasugawa River and A-Bomb Dome. Locals have long been heading to the hotel's five restaurants on special occasions for outstanding Japanese, Chinese and Teppanyaki. Our 1st-floor Fruitier restaurant serves up an expansive breakfast buffet with something to suit all palates. ANA Crowne Plaza Hiroshima has 14 meeting and banquet rooms for conferences and celebrations for 10 to 1,200 people. Our dedicated Crowne Events Director will advise you at every stage of the planning process and is devoted to making your event a success.
 
Overall
4 out of 5
4 out of 5
事前の連絡対応
By ichigouwaver from 出雲地方
二日前に発熱し、インフルエンザの可能性があったので、「翌日病院に行って診断をしてから連絡をする」旨電話した。その時の対応者の接遇が、非常に的確で良かった。
Customer avatar
Posted by
onFebruary 1, 2017
この度はANAクラウンプラザホテル広島をご利用いただき、誠にありがとうございます。
また、お褒めのお言葉をいただきましたこと、重ねて御礼申し上げます。
その後、お体の具合はいかがでいらっしゃいますでしょうか?
お客様にお褒めいただいたお言葉をしっかりと心に留め、これからもより多くのお客様に快適なご滞在を提供出来るよう、更なるサービスの向上に努めて参ります。
まだまだ寒い日が続きます。
どうぞ、お身体ご自愛下さい。
お客様のまたのご来館を従業員一同、心からお待ち申し上げております。
0points
0of 0voted this comment as helpful.
 
Stay at the elegant ANA Crowne Plaza Hiroshima for a wide choice of cuisine and English language service in the heart of Hiroshima. ANA Crowne Plaza Hiroshima is in Hiroshima's commercial district, just five minutes’ walk from Hiroshima Peace Memorial Park. Ask the bilingual Front Desk staff in the marble floored lobby about our restaurant and bar options, with a delicious a la carte menu and stunning views across the city. You can energize with our 24-hour available fitness center (No charge). Facing the Fukuromachi street car stop on Peace Boulevard, ANA Crowne Plaza Hiroshima is a 10 minute taxi ride or 20 minute tram journey from JR Hiroshima station, with shuttle buses to Hiroshima Airport taking 60 minutes. We're a short walk from the banks of the Motoyasugawa River and A-Bomb Dome. Locals have long been heading to the hotel's five restaurants on special occasions for outstanding Japanese, Chinese and Teppanyaki. Our 1st-floor Fruitier restaurant serves up an expansive breakfast buffet with something to suit all palates. ANA Crowne Plaza Hiroshima has 14 meeting and banquet rooms for conferences and celebrations for 10 to 1,200 people. Our dedicated Crowne Events Director will advise you at every stage of the planning process and is devoted to making your event a success.
 
Overall
5 out of 5
5 out of 5
良かったです
By DDIJ from 東京
アーリーチェックイン、ありがとうございました。通常14:00のところ13:00にIn出来ました。仕事の電話をしたかったので助かりました。
Customer avatar
Posted by
onFebruary 1, 2017
この度はANAクラウンプラザホテル広島をご利用賜りまして、誠にありがとうございます。
また、お褒めのお言葉を頂戴いたしましたこと、心から御礼申し上げます。
お客様のお仕事のお手伝いを微力ながら出来ましたこと、本当に嬉しく思います。
これからもお客様に快適なご滞在を提供出来るよう、精進して参ります。
引き続き、ANAクラウンプラザホテル広島をご愛顧賜りますよう、謹んでお願い申し上げます。
0points
0of 0voted this comment as helpful.
 
Choose ANA Crowne Plaza Osaka as your business base, or enjoy a vacation filled with sightseeing, dining and nightlife - all while staying in one of our guest rooms that feature an abundance of amenities ranging. Whether traveling solo or with family, our accommodation in Osaka offers a variety of room styles. Crowne Plaza Club guests enjoy access to the Club Lounge with spectacular views from the 24th floor over Dojima River and great benefits like complimentary tea time and evening cocktails with canapes. We're located a short distance from Umeda & JR Osaka Rail Station and an hour drive from the Kansai International Airport . Find your Osaka lodging within minutes of Japan's world-famous Kita-Shinchi entertainment district, your options are endless when it comes to dining, shopping and traveling around the area. Our indoor pool is refreshing and beautiful, and our on-site fitness center is open 24 hours to ensure you can work out, regardless of your schedule. Our concierge is happy to recommend activities to suit your needs and preferences.
 
Overall
5 out of 5
5 out of 5
素晴らしいホスピタリティ
By seniorVP from 東京
年間50泊前後していますが、フロントデスクのホスピタリティあふれる対応が素晴らしい。出張滞在ながら、我が家に帰ってきたような気になる。
Customer avatar
Posted by
onFebruary 1, 2017
seniorVP様
平素よりANAクラウンプラザホテル大阪をご利用賜り、誠にありがとうございます。また貴重なお時間を割いてコメントを頂き、フロントスタッフへのお褒めのお言葉を頂戴致しましたこと厚く御礼申し上げます。お言葉を励みに、更にお客様にご満足頂けるホテルを目指し、サービス向上に努めて参ります。またのご来館を心よりお待ち申し上げております。
ゲストエクスペリエンスマネージャー
0points
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