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    January 31, 2017
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AMEA's Review Comments
 
Stay at the World's Best Airport Hotel in Singapore Changi Airport and discover Jewel. Step off your flight into the resort ambience of Crowne Plaza Changi Airport, located at Terminal 3 and seamlessly connected to all airport terminals and Jewel, a tropical wonderland where nature meets retail, next to the hotel. Simply take a sky train or link bridge from your terminal directly to our doorstep. The hotel has won World's Best Airport Hotel in the 2024 Skytrax World Airport Awards for nine consecutive years, as well as numerous local and international awards. Hold your conference, business meeting or event in our rainforest-inspired ballroom or any of our six nature-inspired function rooms. All are equipped with the latest technology and complimentary Wi-Fi. If work takes you away from the hotel, take a taxi southwest to Changi Business Park or Singapore Expo in 10 minutes. A 25-minute taxi or MRT ride takes you downtown to the city. It’s easy to maximise productivity between flights at our Club Lounge. After work, guests are welcome to recharge or enjoy a leisurely swim at our outdoor pool. Go on a delizioso journey and savour the authentic flavours of Italy at Allora. Indulge in honest Italian cuisine from handcrafted pizzas, artisanal pastas to an extensive selection of cocktails and wines. Along with these amenities, our sleek architecture and verdant garden views make us extraordinary among business hotels in Singapore.
 
Overall
3 out of 5
3 out of 5
CEO
By TAKASHI from Tokyo
場所が良い。綺麗。便利。、、、、、、、、、、、、、、、、、、、、、、、、、、、、、、、、、、、、、、、、、、、、、、、、
Customer avatar
Posted by
onFebruary 1, 2017
TAKASHI様
当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。
敬具
Aileen Yong
Senior Distribution & Relationship Marketing Manager
Crowne Plaza® Changi Airport
0points
0of 0voted this comment as helpful.
 
Less than two hours from Bangkok, InterContinental Pattaya Resort is a tropical beach oasis that offers unsurpassed views of the Gulf of Thailand, Koh Larn (Coral Island), and beyond. The luxury five-star resort is home to spacious guestrooms, suites and villas, acclaimed restaurants, a spa, and versatile meeting venues perfect for every occasion. The hotel’s convenient location offers easy access to Pattaya’s famous attractions, including Pattaya Floating Market and Walking Street.
 
Overall
5 out of 5
5 out of 5
服務親切, 俱樂部服務一流
By Chang from 台灣新北市
服務人員親切熱情, 俱樂部套房設笨新穎舒適,市區接駁服務貼心便利.俱樂部雞尾酒服務餐點選擇多樣美味,俱樂部服務到位,會期望再次入住.
Customer avatar
Posted by
onFebruary 1, 2017
親愛的 Chang,

感謝您抽出時間與我們分享您的意見及評論。我們非常高興您與我們有個非常難忘的旅
程並且我們所提供的整體服務和度假設施都有達到您的期望。

再次感謝您們不吝嗇的分享評論,我們所有的同事都非常樂意閱讀它。

在不久的將來,我們整個團隊期待著歡迎您們回到我們的度假村。

請隨時聯繫我,如果您們需要我們的協助。

最好的問候,
Nunthaporn
客服代表 - 中国演讲
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express Dubai Airport. We strive to provide you with a clean and comfortable room and friendly attentive service while you are away from home. Conveniently located opposite Terminal 3 of Dubai International Airport, the hotel is a nearby neighbour to major business hubs and shopping malls, and a five-minute walk to Emirates HQ Metro Station which can take you to almost everywhere in Dubai. From Dubai International Airport, hop on to our free shuttle service to take you to the hotel. Start your day right with a free Express Start breakfast or grab & go option and stay connected with our free WiFi Internet all throughout the hotel or at the 24-hour Business Centre. Recharge your day with refreshing drinks at The Brick Wall Sports Bar and get the most out of your stay from our 24-hour Fitness Centre located on the rooftop which offers views across Dubai. Host a sales meeting or an informal get-together at one of our 5 rooftop meeting rooms with space for up to 171 delegates. Explore some of the best attractions while staying at Holiday Inn Express Dubai Airport like the new Museum of the Future, Dubai Mall, Burj Khalifa, Old Souk districts, Dubai Creek, Dubai Festival City, and Deira City Centre. Earn IHG® One Rewards points every time you stay with us. Holiday Inn Express Dubai Airport is a smart choice for travellers looking for the best location and good value.
 
Overall
4 out of 5
4 out of 5
Okay for an early flight from DXB
By P-UK from UK
Convenient for airport and functional if you have an early flight. They have a shuttle which is good and breakfast was good for an HIE.
Hotel is gettting tired and service was not great. Do not recognise IHG Rewards (Spire Elite) at all, was told this at checkin, was told other hotels do this but not them. Got my points but nothing else.
They convert currencies for you and strangely they have rates for "Scottish Pound" and "Sterling Pound" - 2 different currencies apparently, the front desk were adamant this was the case! See photo, sterling is worth slightly more than the Scottish Pound!
Customer avatar
Posted by
onFebruary 1, 2017
Dear Valued Guest,
Thank you for your patronage as an IHG Rewards Club Member and for being a Spire Elite. Thank you for taking the time and sharing your comment about the experience during your stay at Holiday Inn Express Dubai Airport. It is our pleasure to note that you had were happy with the breakfast and shuttle we had provided. Hence, I was concerned to see that you were not impressed with the services offered for spire elite. I would like to apologize for any inconvenience these issues may have caused you during your stay. Rest assured, your comments will be shared with our management team to properly address your concerns.
Again, thank you for the review and I hope that you would still consider staying with us again in the future.
Regards,
Rafat Gotta
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express Dubai Airport. We strive to provide you with a clean and comfortable room and friendly attentive service while you are away from home. Conveniently located opposite Terminal 3 of Dubai International Airport, the hotel is a nearby neighbour to major business hubs and shopping malls, and a five-minute walk to Emirates HQ Metro Station which can take you to almost everywhere in Dubai. From Dubai International Airport, hop on to our free shuttle service to take you to the hotel. Start your day right with a free Express Start breakfast or grab & go option and stay connected with our free WiFi Internet all throughout the hotel or at the 24-hour Business Centre. Recharge your day with refreshing drinks at The Brick Wall Sports Bar and get the most out of your stay from our 24-hour Fitness Centre located on the rooftop which offers views across Dubai. Host a sales meeting or an informal get-together at one of our 5 rooftop meeting rooms with space for up to 171 delegates. Explore some of the best attractions while staying at Holiday Inn Express Dubai Airport like the new Museum of the Future, Dubai Mall, Burj Khalifa, Old Souk districts, Dubai Creek, Dubai Festival City, and Deira City Centre. Earn IHG® One Rewards points every time you stay with us. Holiday Inn Express Dubai Airport is a smart choice for travellers looking for the best location and good value.
 
Overall
5 out of 5
5 out of 5
El personal del hotel me hizo sentir como en mi casa.
By Ali 17 from Buenos Aires
Mi estancia en el hotel durante 20 dias fue muy agradable y todo el personal me brindo una cordial atencion en todo momento. La habitacion tiene una cama muy comoda y el servicio de te y cafe es una gran idea. El desayuno es muy variado y abundante. La limpieza es muy buena. El traslado del hotel al aeropuerto es un excelente servicio. Quiero agradecer a todos por la ayuda que siempre me dieron ya que viaje sola.
Customer avatar
Posted by
onFebruary 1, 2017
Dear Mr. Ali,
Greetings from Holiday Inn Express Airport!
Thank you for taking the time and sharing your wonderful comments about the experience during your 20 days stay at our hotel. It is our pleasure to know that you had enjoyed your stay and felt comfortable during your stay. Your positive comments were highly appreciated shared with our team members. We look forward to welcome you again on your next visit to Dubai.
Best Regards,
Rafat Gotta
Hotel Manager
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express Dubai Airport. We strive to provide you with a clean and comfortable room and friendly attentive service while you are away from home. Conveniently located opposite Terminal 3 of Dubai International Airport, the hotel is a nearby neighbour to major business hubs and shopping malls, and a five-minute walk to Emirates HQ Metro Station which can take you to almost everywhere in Dubai. From Dubai International Airport, hop on to our free shuttle service to take you to the hotel. Start your day right with a free Express Start breakfast or grab & go option and stay connected with our free WiFi Internet all throughout the hotel or at the 24-hour Business Centre. Recharge your day with refreshing drinks at The Brick Wall Sports Bar and get the most out of your stay from our 24-hour Fitness Centre located on the rooftop which offers views across Dubai. Host a sales meeting or an informal get-together at one of our 5 rooftop meeting rooms with space for up to 171 delegates. Explore some of the best attractions while staying at Holiday Inn Express Dubai Airport like the new Museum of the Future, Dubai Mall, Burj Khalifa, Old Souk districts, Dubai Creek, Dubai Festival City, and Deira City Centre. Earn IHG® One Rewards points every time you stay with us. Holiday Inn Express Dubai Airport is a smart choice for travellers looking for the best location and good value.
 
Overall
1 out of 5
1 out of 5
Booked non-smoking room but guess what?
By Anonymous from Sweden
We booked for non-smoking room but got a room with a disgusting smell.
Booked for room with extra bed for one kid, no one fix the extra bed.. No bed sheet , no extra pillows etc. At 1 am in the night and your room was not set-up! So tired and upset!!
Unfortunately, we had already booked our last stay on 8 january 2017 as well so we had no choice to give this hotel a one more chance. I wrote to them about this poor service after my stay on 30 november. Not to ask about compensation and we didn't get any compensations anyway. I Just want to make sure it won't happen again when we get back on 8 January and MR manager sent me an email to promise this poor service won't happen again but guess what! Still no extra bed, no extra pillows or anything at all!
PS : The restaurant stuffs didn't look so friendly.
Customer avatar
Posted by
onFebruary 1, 2017
Dear Valued Guest,
Thank you for taking the time and sharing your comment about the experience during your stay at Holiday Inn Express Dubai Airport. Please accept my sincerest apology for the issues you encountered during your stay. Your concerns are forwarded to the department concerned and proper investigation will be done. Your review will be used to consider improvements needed and I hope that you can give us a chance in the future to show you what we have done. Please contact us directly over email in order to get full information if needed. Our email address is info.airport@hiexdubai.ae.
Best Regards,
Rafat Gotta
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express Dubai Airport. We strive to provide you with a clean and comfortable room and friendly attentive service while you are away from home. Conveniently located opposite Terminal 3 of Dubai International Airport, the hotel is a nearby neighbour to major business hubs and shopping malls, and a five-minute walk to Emirates HQ Metro Station which can take you to almost everywhere in Dubai. From Dubai International Airport, hop on to our free shuttle service to take you to the hotel. Start your day right with a free Express Start breakfast or grab & go option and stay connected with our free WiFi Internet all throughout the hotel or at the 24-hour Business Centre. Recharge your day with refreshing drinks at The Brick Wall Sports Bar and get the most out of your stay from our 24-hour Fitness Centre located on the rooftop which offers views across Dubai. Host a sales meeting or an informal get-together at one of our 5 rooftop meeting rooms with space for up to 171 delegates. Explore some of the best attractions while staying at Holiday Inn Express Dubai Airport like the new Museum of the Future, Dubai Mall, Burj Khalifa, Old Souk districts, Dubai Creek, Dubai Festival City, and Deira City Centre. Earn IHG® One Rewards points every time you stay with us. Holiday Inn Express Dubai Airport is a smart choice for travellers looking for the best location and good value.
 
Overall
5 out of 5
5 out of 5
Good base for stopover sightseeing
By Visiting From Canada from UK
Stayed here with my wife and baby over two successive weekend stopovers between London and Hong Kong. Would definitely book again. Jason at the front desk was very helpful and friendly.
Customer avatar
Posted by
onFebruary 1, 2017
Dear Valued Guest,
Greetings from Holiday Inn Express Airport!
Thank you for taking the time and sharing your wonderful comments about the experience during your stay at our hotel. It is our pleasure to know that you had enjoyed your stay with us. Your positive comments were highly appreciated shared with our team members. We look forward to welcome you again on your next visit to Dubai.
Best Regards,
Rafat Gotta
Hotel Manager
0points
0of 0voted this comment as helpful.
 
Select the ANA Crowne Plaza Toyama hotel for successful business and conferences, or as your gateway to the Tateyama mountains. The 19-floor ANA Crowne Plaza Toyama is a city landmark. Stroll across our elegant Lobby beneath the spectacular Italian chandelier with its blue-sky ceiling motif. You can head to your stylishly designed room or Suite to choose from 5 types of Sleep Advantage pillow, or celebrate your arrival with drinks in our top-floor Astral bar. ANA Crowne Plaza Toyama is conveniently located next to Toyama International Conference Center and opposite Toyama Castle in the city centre. JR Toyama rail station is a 5-minute drive away or 15 minutes by foot. The city's tram system has a stop right outside the hotel. You can reach Toyama Airport, 8km away, in 20 minutes by taxi or bus. Be greeted by our friendly doormen and bellboys before teaming up with the Crowne Events Director to organise seminars at the hotel or the Convention Center next door. You can ask for advice on nearby hiking in the Tateyama mountains. The specialist Guest Relations Manager at ANA Crowne Plaza Toyama has more information. After winning conferences or energising mountain hikes, the sight of our chef cooking steak before your eyes will excite the senses in our inviting Cafe in the Park. From delicious cuisine to dedicated service, we'll take care of the details at ANA Crowne Plaza Toyama.
 
Overall
4 out of 5
4 out of 5
スタッフの対応
By sakura
チェックインで登録トラブルがあったが、誠実に対応いただいた。またチェックアウト時にまでお詫びの気持ちを示されたところ。
Customer avatar
Posted by
onFebruary 1, 2017
この度はANAクラウンプラザホテル富山をご利用いただきまして誠にありがとうございます。
チェックインの際、ご登録のトラブルによりご迷惑をお掛け致しまして大変申し訳ございません。
今後このようなことのないよう確認を徹底してまいりますとともに、さらなるサービス向上に
努めてまいりますのでひき続きご愛顧賜りますようよろしくお願いいたします。
またのお越しを心よりお待ち申し上げております。
0points
0of 0voted this comment as helpful.
 
Select the ANA Crowne Plaza Toyama hotel for successful business and conferences, or as your gateway to the Tateyama mountains. The 19-floor ANA Crowne Plaza Toyama is a city landmark. Stroll across our elegant Lobby beneath the spectacular Italian chandelier with its blue-sky ceiling motif. You can head to your stylishly designed room or Suite to choose from 5 types of Sleep Advantage pillow, or celebrate your arrival with drinks in our top-floor Astral bar. ANA Crowne Plaza Toyama is conveniently located next to Toyama International Conference Center and opposite Toyama Castle in the city centre. JR Toyama rail station is a 5-minute drive away or 15 minutes by foot. The city's tram system has a stop right outside the hotel. You can reach Toyama Airport, 8km away, in 20 minutes by taxi or bus. Be greeted by our friendly doormen and bellboys before teaming up with the Crowne Events Director to organise seminars at the hotel or the Convention Center next door. You can ask for advice on nearby hiking in the Tateyama mountains. The specialist Guest Relations Manager at ANA Crowne Plaza Toyama has more information. After winning conferences or energising mountain hikes, the sight of our chef cooking steak before your eyes will excite the senses in our inviting Cafe in the Park. From delicious cuisine to dedicated service, we'll take care of the details at ANA Crowne Plaza Toyama.
 
Overall
5 out of 5
5 out of 5
携帯電話の受信状況
By うっちー23 from 京都
高層階に宿泊した時に携帯電話が途切れる事が度々あります。
受信機を取り付けて快適に通話できる環境にしてほしい。
ちなみに電話会社はauです。
Customer avatar
Posted by
onFebruary 1, 2017
この度はANAクラウンプラザホテル富山をご利用いただきまして誠にありがとうございました。
携帯電話のご利用についてご不便をお掛けし大変申し訳ございません。
頂戴した貴重なご意見は今後の改善の参考とさせていただきます。
またのお越しを心よりお待ち申し上げております。
0points
0of 0voted this comment as helpful.
 
Select the ANA Crowne Plaza Toyama hotel for successful business and conferences, or as your gateway to the Tateyama mountains. The 19-floor ANA Crowne Plaza Toyama is a city landmark. Stroll across our elegant Lobby beneath the spectacular Italian chandelier with its blue-sky ceiling motif. You can head to your stylishly designed room or Suite to choose from 5 types of Sleep Advantage pillow, or celebrate your arrival with drinks in our top-floor Astral bar. ANA Crowne Plaza Toyama is conveniently located next to Toyama International Conference Center and opposite Toyama Castle in the city centre. JR Toyama rail station is a 5-minute drive away or 15 minutes by foot. The city's tram system has a stop right outside the hotel. You can reach Toyama Airport, 8km away, in 20 minutes by taxi or bus. Be greeted by our friendly doormen and bellboys before teaming up with the Crowne Events Director to organise seminars at the hotel or the Convention Center next door. You can ask for advice on nearby hiking in the Tateyama mountains. The specialist Guest Relations Manager at ANA Crowne Plaza Toyama has more information. After winning conferences or energising mountain hikes, the sight of our chef cooking steak before your eyes will excite the senses in our inviting Cafe in the Park. From delicious cuisine to dedicated service, we'll take care of the details at ANA Crowne Plaza Toyama.
 
Overall
5 out of 5
5 out of 5
スタッフの皆さまの爽やかで暖まる応対
By ジャパニーズビジネスマン from 岐阜
清潔感溢れる空間 駐車場からフロントまでの清潔感
全てを物語るとおもいます。隠れた部分もゴミ一つなく
空気も澄んでる。
玄関まわりも清潔 フロント回りも爽やかで スタッフの爽やかな応対 寒い北陸でスタッフの暖まる応対 くつろぎの滞在の始まりです。部屋も清潔で ズボンプレッサー も完備 ビジネスでヨレヨレを一新 大きなお風呂 寝心地良いベッド ミニバーの寛ぎ
カーテン全開の夜景 GOOD
熟睡でした。感謝です。
朝食の応対スタッフ 爽やかで暖まる応対 一日の始まりの応援 朝食を一層美味しく頂戴でき よい一日を との 送りだしの言葉 元気いただき ヨレヨレを一新 ありがとうございました。
Customer avatar
Posted by
onFebruary 1, 2017
この度はANAクラウンプラザホテル富山をご利用いただきまして誠にありがとうございました。
スタッフの対応にお褒めの言葉を頂戴し大変嬉しく存じます。
またのお越しを心よりお待ち申し上げております。
0points
0of 0voted this comment as helpful.
 
Less than two hours from Bangkok, InterContinental Pattaya Resort is a tropical beach oasis that offers unsurpassed views of the Gulf of Thailand, Koh Larn (Coral Island), and beyond. The luxury five-star resort is home to spacious guestrooms, suites and villas, acclaimed restaurants, a spa, and versatile meeting venues perfect for every occasion. The hotel’s convenient location offers easy access to Pattaya’s famous attractions, including Pattaya Floating Market and Walking Street.
 
Overall
5 out of 5
5 out of 5
Awesome resort !
By Street 750 from Phuket
This property is probably one of the best in Pattaya. The kids loved the 3 swimming pools. The food @ in-room dining was awesome. Breakfast buffets had a wide spread and especially nice due to very friendly staff. I would love to stay again at this property.
Customer avatar
Posted by
onFebruary 1, 2017
Dear Street 750,
Thank you for choosing to stay at our resort and taking your time to share your wonderful review.
I am extremely delighted to hear that you had a memorable stay with us, the service and facilities in our resort were exceed your expectation especially our swimming pools, food at In-Room Dining, Breakfast at Elements as well as the friendly team members. Thank you once again for these encouraging comments.
On behalf of the entire team I look forward to welcoming you and your family back to our resort, hopefully in not too distant future.
Kind regards,
Stephane Duchenne
General Manager
0points
0of 0voted this comment as helpful.
 
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