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AMEA's Review Comments
 
 InterContinental Nairobi
InterContinental Nairobi
A haven in the city, this Nairobi hotel is ideally located for business, next to the Parliament building,walking distance to Kenyatta International Convention Centre and the government hub.This hotel is the ideal choice for discerning business travellers boasting an award winning Indian restaurant - Bhandini, a dine by the pool restaurant, coffee shop and bars.Explore attractions close to our hotel whether it is handmade African artifacts at Maasai market or the beautiful Nairobi National Park.
 
Overall
3 out of 5
3 out of 5
In need of up-dating
By Jem 60 from London
Good central location with very high security, lots of men with guns, but very old and faded decor and expensive for what it is. Food was average and price of a glass of wine that alone a bottle was ridiculous. My "upgraded" room was small, very dated with an effective, but noisy AC unit. The staining and mold on the ceiling under the unit did not help with my impressions.
Customer avatar
Posted by
onFebruary 7, 2017
Dear Jem 60,
Thank you for taking the time to share give us feedback on your stay. It was a great pleasure hosting you.
I am so pleased to receive wonderful comments on the level of security in the hotel. I have also noted your disappointment with the condition of facilities in the hotel and value for money paid. I make a sincere apology for the discomfort. Your observations have been shared with concerned teams for continued enhancement.
We are working on an upgrade program and hope that we will be able to embark on these enhancements soon.
Thank you for giving us an opportunity to serve you and look forward to welcome you back in the days to come.
Kind regards,
Dieter Franke
General Manager
0points
0of 0voted this comment as helpful.
 
Welcome to Holiday Inn Pattaya, where the vibrancy of beachfront living meets the convenience and comfort of a contemporary lifestyle. Located just steps from Pattaya Beach and with a selection of family friendly facilities and delicious dining options to choose from, here you’ll find your perfect seaside retreat. From the beach inspired design of the large, open lobby to the panoramic views of Pattaya Bay from the balcony of your spacious guest room or suite, the call of the sea is never far away.​ Ideally located on Pattaya Beach Road directly opposite the wide sandy beach of Pattaya Bay, Holiday Inn Pattaya is also conveniently close to many of the city’s attractions, with a wide choice of local and international restaurants, shopping malls and bars all within easy walking distance. Decorated in a light and contemporary style with all the essential amenities and modern technology you would expect from a beachfront hotel, each of Holiday Inn Pattaya’s 531 guest rooms and suites features a private balcony overlooking the beautiful beach. Spacious bathrooms ensure the utmost convenience, while soft and firm pillows add an extra touch of comfort. ​Providing entertainment for guests of all ages, the hotel’s recreational facilities include: two outdoor infinity swimming pools, a Kids Club with a large indoor playground and a family friendly pool, a fully equipped Fitness Centre and the Tea Tree Spa.
 
Overall
5 out of 5
5 out of 5
Wonderful trip
By maomimaomi from Shanghai
Holiday Inn Pattaya always give me wonderful feeling for trips, it would be better if we can get more types of food for breakfast. See you on March.
Customer avatar
Posted by
onFebruary 7, 2017
Dear maomimaimi
Thank you for being a loyal guest of Holiday Inn Pattaya, I'm so pleased to know that you enjoy your stays with us. Please let me know next time you stay and what you would like to see on the breakfast buffet.
We look forward to welcoming you back in March.
Kind regards
Kate Gerits
General Manager
0points
0of 0voted this comment as helpful.
 
Welcome to Holiday Inn Pattaya, where the vibrancy of beachfront living meets the convenience and comfort of a contemporary lifestyle. Located just steps from Pattaya Beach and with a selection of family friendly facilities and delicious dining options to choose from, here you’ll find your perfect seaside retreat. From the beach inspired design of the large, open lobby to the panoramic views of Pattaya Bay from the balcony of your spacious guest room or suite, the call of the sea is never far away.​ Ideally located on Pattaya Beach Road directly opposite the wide sandy beach of Pattaya Bay, Holiday Inn Pattaya is also conveniently close to many of the city’s attractions, with a wide choice of local and international restaurants, shopping malls and bars all within easy walking distance. Decorated in a light and contemporary style with all the essential amenities and modern technology you would expect from a beachfront hotel, each of Holiday Inn Pattaya’s 531 guest rooms and suites features a private balcony overlooking the beautiful beach. Spacious bathrooms ensure the utmost convenience, while soft and firm pillows add an extra touch of comfort. ​Providing entertainment for guests of all ages, the hotel’s recreational facilities include: two outdoor infinity swimming pools, a Kids Club with a large indoor playground and a family friendly pool, a fully equipped Fitness Centre and the Tea Tree Spa.
 
Overall
5 out of 5
5 out of 5
Beautiful Swimming pool, very good
By Red Star from China Nanjing
Convenient location, close to Tiffany Show and Chinese town, Swimming pool is awesome, we selected 2 beds room, it is nice;
Customer avatar
Posted by
onFebruary 7, 2017
Dear Red Star
Thank you for choosing to stay with us at Holiday Inn Pattaya and I'm
pleased to know that you enjoyed the location being close by to the major
attractions. We hope to see you again next time you travel to Pattaya.
Kind regards
Kate Gerits
General Manager
0points
0of 0voted this comment as helpful.
 
Welcome to Holiday Inn Pattaya, where the vibrancy of beachfront living meets the convenience and comfort of a contemporary lifestyle. Located just steps from Pattaya Beach and with a selection of family friendly facilities and delicious dining options to choose from, here you’ll find your perfect seaside retreat. From the beach inspired design of the large, open lobby to the panoramic views of Pattaya Bay from the balcony of your spacious guest room or suite, the call of the sea is never far away.​ Ideally located on Pattaya Beach Road directly opposite the wide sandy beach of Pattaya Bay, Holiday Inn Pattaya is also conveniently close to many of the city’s attractions, with a wide choice of local and international restaurants, shopping malls and bars all within easy walking distance. Decorated in a light and contemporary style with all the essential amenities and modern technology you would expect from a beachfront hotel, each of Holiday Inn Pattaya’s 531 guest rooms and suites features a private balcony overlooking the beautiful beach. Spacious bathrooms ensure the utmost convenience, while soft and firm pillows add an extra touch of comfort. ​Providing entertainment for guests of all ages, the hotel’s recreational facilities include: two outdoor infinity swimming pools, a Kids Club with a large indoor playground and a family friendly pool, a fully equipped Fitness Centre and the Tea Tree Spa.
 
Overall
4 out of 5
4 out of 5
Comfortable bed but needed to ask about WiFi access for Elite members
By Antony88 from Adelaide, South Australia
As an Elite member I had to ask about WiFi access as the only option on the login webpage was to pay for the service but it was free for Elite members. It did not appear on my bill but was not sure when using the service this was going to be the case
Customer avatar
Posted by
onFebruary 7, 2017
Dear Antony88
Thank you for taking the time to share your comments with us after your recent
stay. I'm so sorry you were inconvenienced by the incorrect WiFi charge. WiFi is
complimentary for IHG Rewards Club members and should been have shown this as you logged in.
I will ensure this is fixed.
Kind regards
Kate Gerits
General Manager
0points
0of 0voted this comment as helpful.
 
Welcome to Holiday Inn Pattaya, where the vibrancy of beachfront living meets the convenience and comfort of a contemporary lifestyle. Located just steps from Pattaya Beach and with a selection of family friendly facilities and delicious dining options to choose from, here you’ll find your perfect seaside retreat. From the beach inspired design of the large, open lobby to the panoramic views of Pattaya Bay from the balcony of your spacious guest room or suite, the call of the sea is never far away.​ Ideally located on Pattaya Beach Road directly opposite the wide sandy beach of Pattaya Bay, Holiday Inn Pattaya is also conveniently close to many of the city’s attractions, with a wide choice of local and international restaurants, shopping malls and bars all within easy walking distance. Decorated in a light and contemporary style with all the essential amenities and modern technology you would expect from a beachfront hotel, each of Holiday Inn Pattaya’s 531 guest rooms and suites features a private balcony overlooking the beautiful beach. Spacious bathrooms ensure the utmost convenience, while soft and firm pillows add an extra touch of comfort. ​Providing entertainment for guests of all ages, the hotel’s recreational facilities include: two outdoor infinity swimming pools, a Kids Club with a large indoor playground and a family friendly pool, a fully equipped Fitness Centre and the Tea Tree Spa.
 
Overall
5 out of 5
5 out of 5
非常舒适的酒店
By Ms.Zhou from 湖南长沙
房间感觉很好,能看到泰国湾,但是房间里面的酒店指南没有中文页面,对于英文生涩的人来说有些困难。酒店的早餐品种不多,也不太对胃口。总体评价还是非常不错的。
Customer avatar
Posted by
onFebruary 7, 2017
尊敬的贵宾,
非常感谢您选择入住芭提雅假日酒店并在入住后给酒店发布的评论。我非常荣幸得知您在我们酒店度过了一个非常愉快的假期。我已经与相关部门对于酒店需要加强中文信息及页面指南的必要性做下了记录,希望在将来可以提高您的入住体验。就此我将与我们的团队一起考虑研究作出一定相关改善措施。
再次感谢您选择入住芭提雅酒店也期待您的再次光临。如果有任何我能给予您提供帮助的地方请随时与我们联系。
Kind Regards
Kate Gerits
芭提雅假日酒店总经理
0points
0of 0voted this comment as helpful.
 
Welcome to Holiday Inn Pattaya, where the vibrancy of beachfront living meets the convenience and comfort of a contemporary lifestyle. Located just steps from Pattaya Beach and with a selection of family friendly facilities and delicious dining options to choose from, here you’ll find your perfect seaside retreat. From the beach inspired design of the large, open lobby to the panoramic views of Pattaya Bay from the balcony of your spacious guest room or suite, the call of the sea is never far away.​ Ideally located on Pattaya Beach Road directly opposite the wide sandy beach of Pattaya Bay, Holiday Inn Pattaya is also conveniently close to many of the city’s attractions, with a wide choice of local and international restaurants, shopping malls and bars all within easy walking distance. Decorated in a light and contemporary style with all the essential amenities and modern technology you would expect from a beachfront hotel, each of Holiday Inn Pattaya’s 531 guest rooms and suites features a private balcony overlooking the beautiful beach. Spacious bathrooms ensure the utmost convenience, while soft and firm pillows add an extra touch of comfort. ​Providing entertainment for guests of all ages, the hotel’s recreational facilities include: two outdoor infinity swimming pools, a Kids Club with a large indoor playground and a family friendly pool, a fully equipped Fitness Centre and the Tea Tree Spa.
 
Overall
5 out of 5
5 out of 5
酒店礼宾部
By Celine from Shanghai
请在退房后及时查看房间,避免有顾客东西遗漏而未及时发现的情况发生,谢谢。我有衣服遗漏在酒店,请尽快安排帮我寄回。
Customer avatar
Posted by
onFebruary 7, 2017
尊敬的贵宾,
非常感谢您选择入住芭提雅假日酒店并在入住后给酒店发布的评论。感谢您及时与酒店相关团队取得联系,礼宾部员工已经将您的灰色皮草邮寄到您所提供的地址,相信您之后会很快收到它。
再次感谢您选择入住芭提雅酒店也期待您的再次光临。如果有任何我能给予您提供帮助的地方请随时与我们联系。
Kind Regards
Kate Gerits
芭提雅假日酒店总经理
0points
0of 0voted this comment as helpful.
 
Welcome to Holiday Inn Pattaya, where the vibrancy of beachfront living meets the convenience and comfort of a contemporary lifestyle. Located just steps from Pattaya Beach and with a selection of family friendly facilities and delicious dining options to choose from, here you’ll find your perfect seaside retreat. From the beach inspired design of the large, open lobby to the panoramic views of Pattaya Bay from the balcony of your spacious guest room or suite, the call of the sea is never far away.​ Ideally located on Pattaya Beach Road directly opposite the wide sandy beach of Pattaya Bay, Holiday Inn Pattaya is also conveniently close to many of the city’s attractions, with a wide choice of local and international restaurants, shopping malls and bars all within easy walking distance. Decorated in a light and contemporary style with all the essential amenities and modern technology you would expect from a beachfront hotel, each of Holiday Inn Pattaya’s 531 guest rooms and suites features a private balcony overlooking the beautiful beach. Spacious bathrooms ensure the utmost convenience, while soft and firm pillows add an extra touch of comfort. ​Providing entertainment for guests of all ages, the hotel’s recreational facilities include: two outdoor infinity swimming pools, a Kids Club with a large indoor playground and a family friendly pool, a fully equipped Fitness Centre and the Tea Tree Spa.
 
Overall
5 out of 5
5 out of 5
Großzügige Räume und perfekter Service
By iTravel from Berlin, Germany
Wir sind immer gerne in diesem Hotel, für uns ist es das beste Hotel in Pattaya. Freundlichkeit, Sauberkeit und die hervorstechende Lage zeichnen dieses Hotel zusätzlich aus.
Customer avatar
Posted by
onFebruary 7, 2017
Vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen,
Kate Gerits
General Manager
0points
0of 0voted this comment as helpful.
 
Stop over at the stylish Holiday Inn Accra Airport hotel to feast in its elegant restaurants and bask on the pool terrace. Breakfast and Lunch Buffet has resumed with strict Covid protocols. Our complimentary shuttle bus will pick you up when you land at Kotoka International Airport , 1km away, on request. Try local okra crab stew in Wiase Restaurant with a slate-chiselled world map as the backdrop, while wild animals adorn the murals in Safari Bar . Leave your vehicle in our complimentary car park when you arrive via Accra's main Abose-Okai Road. Report back to the office with complimentary high-speed Internet from your Guest room after Central Business District meetings at Barclays and Ecobank, 1km away. We can ease your workload with printing and secretarial services in our Business Centre . It's just 10 minutes' drive from Holiday Inn Accra Airport to Accra's 400km stretch of white sandy beaches. Monuments commemorate liberation in Independence Square , 6km away, while modern Ghana's founding father is remembered at nearby Kwame Nkrumah Museum . Just ask our Guest Relations staff to help you plan your Accra travel. Work up an appetite on the cardio machines in the air-conditioned Gym at Holiday Inn Accra Airport . You'll soon feel relaxed after a few lengths in the 16-metre swimming pool and a massage in the beauty salon.
 
Overall
5 out of 5
5 out of 5
Great Service
By Tawfek from Egypt
Plz make sure that both elevators are working,
Also plz try to enhance the fitness center and add scale weight the fitness center is not as expected at all
Customer avatar
Posted by
onFebruary 7, 2017
Dear Mr Ahmed Tewfik
Thank you very much for your valuable feedback.
Your business is very important to us.
We do apologize for both lifts going off at the same time.
We are also in the process of ordering new gym equipment and relocating the gym to a new and bigger area as well. We will provide a scale as well in the gym.
We look forward to seeing you again soon.
0points
0of 0voted this comment as helpful.
 
Welcome to Holiday Inn Cairo Maadi, the perfect choice for your stay in Cairo. Located on the renowned Maadi Corniche, our hotel offers a stunning view of the Nile River, creating a truly captivating atmosphere. We are proud to present our collection of 171 rooms & Suites, designed for both business and leisure purposes. Each unit offers breathtaking views of the city or the majestic Nile River. Indulge in the culinary delights of our exquisite restaurants, where our skilled chefs will tantalize your taste buds with their creations. For a more relaxed atmosphere, unwind in our stylish bar. Our international restaurants offer a plenty of culinary delights that will satisfy even the most discerning taste buds. Our banquet rooms, equipped with state-of-the-art technology and bathed in natural daylight, providing the perfect setting for your special occasions. Our dedicated team of professionals will meticulously plan every aspect of your event, from tailored menus to innovative coffee breaks. With our unparalleled expertise, we guarantee an unforgettable experience. Unwind and rejuvenate at our fitness center, boasting a wide range of cutting-edge cardio and strength machines. We invite you to immerse yourself in comfort during your stay at Holiday Inn Cairo.
 
Overall
5 out of 5
5 out of 5
Comfortable and cozy new rooms
By Dipankar from Dubai
The new refurbished rooms are comfortable and equipped with modern gadgets. Good amount of light in the room for people who want to work after you return.
The breakfast menu is same everyday with not much choices.
Customer avatar
Posted by
onFebruary 7, 2017
Dear Dipankar,
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Gold member. We are delighted to know that you enjoyed your time with us and liked our facilities and service. Your comments are valuable to us and will be looked into to ensure your full satisfaction. Looking very much forward to welcoming you back soon.
Sincerely
Taha Mahmoud
Rooms Division Manager
0points
0of 0voted this comment as helpful.
 
 Crowne Plaza Hotels & Resorts Newcastle
Crowne Plaza Hotels & Resorts Newcastle
Choose the harbour-front Crowne Plaza Newcastle hotel for stunning harbour views and easy access to beaches, parks, Honeysuckle restaurants, and the Hunter Valley wine region. At Crowne Plaza Newcastle, you re just a 25-minute taxi ride from Newcastle Airport in Williamtown, or two hours drive from Sydney. We re 100 metres from Civic Train Station, which can be accessed via shuttle bus from Hamilton station. The Hunter Wine Valley is just 45 minutes by car, while Newcastle s beaches are just 800 metres away and perfect for a summer dip with the family. The harbor side location also means local industry, is close by and the CBD is just a short stroll. A dedicated Crowne Meetings Director is on hand to help you plan the perfect event. Wedding guests banquet in the grand ballroom, while business-minded executives enjoy discussions in our waterfront meeting rooms. You ll find wireless Internet throughout the hotel. Drink in views of the harbour as you sample Hunter Valley wines and a gourmet meal crafted from fresh Australian ingredients at the recently refurbished Seasalt Restaurant.
 
Overall
5 out of 5
5 out of 5
Couldn't fault it
By Carmen71 from NSW
Sensational, friendly staff, welcoming, lovely room, great view, excellent service, best breakfast ever. We would stay there again.
Customer avatar
Posted by
onFebruary 7, 2017
Dear Carmen71,
Thank you for your review following your recent stay at Crowne Plaza Newcastle.
It sounds like you have had a great stay with us. It is always great to hear that our guests have received excellent service and that made to feel welcome.
We hope to see you again on your next occasion in Newcastle.
Reece.M
Guest Experience Manager
0points
0of 0voted this comment as helpful.
 
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