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AMEA's Reviews
 
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AMEA's Review Comments
 
Welcome to Crowne Plaza Auckland, your ideal destination for both business and leisure travel. Located in the heart of Auckland City, our hotel places a world of possibilities right at your doorstep. Experience the best of Auckland with New Zealand's premier shopping, theaters, and restaurants just steps away. Our central location offers unparalleled convenience, with the iconic Sky Tower standing proudly just one street over. Enjoy a full-service experience with 10 flexible meeting spaces, Aria Restaurant & Bar, a fitness centre, sauna, and business centre. Relax and rejuvenate in one of our 352 well-appointed standard, premium rooms, or suites. Upgrade to our Executive Lounge access rooms for a sophisticated retreat, complete with breathtaking views of the central business district merging seamlessly with the ocean. Our Sleep Advantage program ensures a restful night’s sleep, preparing you for a productive day ahead. Convenient customer self-parking is available next door to the hotel with direct entry. From here, you can explore the City of Sails on foot or easily access your car to discover the greater Auckland region.
 
Overall
5 out of 5
5 out of 5
Excelente Hotel, perfeito nos mínimos detalhes
By EBDC from São Paulo, SP
Excelente serviço. Hotel impecável como o atendimento.
O café da manhã segue o melhor do padrão mundial, sendo excelente na qualidade e variedade.
Altamente recomendável.
Customer avatar
Posted by
onFebruary 8, 2017
Dear EBDC,
Thank you for taking the time to write a review following your recent stay with us. We were delighted to hear you enjoyed your stay, particularly enjoying our breakfast in Aria Restaurant and the service you received from our team.
Thank you for your recommendation and we look forward to welcoming you back to stay with us again.
Warm Regards,
The Crowne Plaza Auckland team
0points
0of 0voted this comment as helpful.
 
Welcome to Crowne Plaza Auckland, your ideal destination for both business and leisure travel. Located in the heart of Auckland City, our hotel places a world of possibilities right at your doorstep. Experience the best of Auckland with New Zealand's premier shopping, theaters, and restaurants just steps away. Our central location offers unparalleled convenience, with the iconic Sky Tower standing proudly just one street over. Enjoy a full-service experience with 10 flexible meeting spaces, Aria Restaurant & Bar, a fitness centre, sauna, and business centre. Relax and rejuvenate in one of our 352 well-appointed standard, premium rooms, or suites. Upgrade to our Executive Lounge access rooms for a sophisticated retreat, complete with breathtaking views of the central business district merging seamlessly with the ocean. Our Sleep Advantage program ensures a restful night’s sleep, preparing you for a productive day ahead. Convenient customer self-parking is available next door to the hotel with direct entry. From here, you can explore the City of Sails on foot or easily access your car to discover the greater Auckland region.
 
Overall
5 out of 5
5 out of 5
房间大 干净
By Kimi
房间干净,礼宾部服务比较周到,前台接待也非常礼貌周到,地理位置也比较好,周边吃的逛的也比较方便,以后同事出差也会建议入住该酒店,灰常赞
Customer avatar
Posted by
onFebruary 8, 2017
Dear Kimi,
Thank you for your review of our hotel. We were delighted to hear you enjoyed your stay with us here at Crowne Plaza Auckland and that you particularly enjoyed our location and the service you received from our team.
We hope to welcome you back to stay with us again in the future.
Warm Regards,
The Crowne Plaza Auckland team
0points
0of 0voted this comment as helpful.
 
Welcome to Crowne Plaza Auckland, your ideal destination for both business and leisure travel. Located in the heart of Auckland City, our hotel places a world of possibilities right at your doorstep. Experience the best of Auckland with New Zealand's premier shopping, theaters, and restaurants just steps away. Our central location offers unparalleled convenience, with the iconic Sky Tower standing proudly just one street over. Enjoy a full-service experience with 10 flexible meeting spaces, Aria Restaurant & Bar, a fitness centre, sauna, and business centre. Relax and rejuvenate in one of our 352 well-appointed standard, premium rooms, or suites. Upgrade to our Executive Lounge access rooms for a sophisticated retreat, complete with breathtaking views of the central business district merging seamlessly with the ocean. Our Sleep Advantage program ensures a restful night’s sleep, preparing you for a productive day ahead. Convenient customer self-parking is available next door to the hotel with direct entry. From here, you can explore the City of Sails on foot or easily access your car to discover the greater Auckland region.
 
Overall
5 out of 5
5 out of 5
Fantastic Room and great service
By Mad Dog from Tucson, AZ
We had a wonderful room with a great view. The bed was very comfortable. The in-room dining service was very fast. Overall, this was a great hotel with excellent service.
Customer avatar
Posted by
onFebruary 8, 2017
Dear Mad Dog,
Thank you for taking the time to provide us with feedback following your recent stay here at Crowne Plaza Auckland. We were so pleased to see you had an enjoyable stay with us.
We hope to welcome you back to stay with us again.
Warm Regards,
The Crowne Plaza Auckland team
0points
0of 0voted this comment as helpful.
 
Welcome to Crowne Plaza Auckland, your ideal destination for both business and leisure travel. Located in the heart of Auckland City, our hotel places a world of possibilities right at your doorstep. Experience the best of Auckland with New Zealand's premier shopping, theaters, and restaurants just steps away. Our central location offers unparalleled convenience, with the iconic Sky Tower standing proudly just one street over. Enjoy a full-service experience with 10 flexible meeting spaces, Aria Restaurant & Bar, a fitness centre, sauna, and business centre. Relax and rejuvenate in one of our 352 well-appointed standard, premium rooms, or suites. Upgrade to our Executive Lounge access rooms for a sophisticated retreat, complete with breathtaking views of the central business district merging seamlessly with the ocean. Our Sleep Advantage program ensures a restful night’s sleep, preparing you for a productive day ahead. Convenient customer self-parking is available next door to the hotel with direct entry. From here, you can explore the City of Sails on foot or easily access your car to discover the greater Auckland region.
 
Overall
4 out of 5
4 out of 5
Easy access to central city
By tils from Whanganui
The Crown Plza has been my goto choice for accommodation if I'm staying in Central Auckland. The staff have always been pro-active in meeting my needs and the views of the harbour are great especially from the Club floors.
On my most recent visit there were large numbers of people from a tour(s) milling around but I was was able to check in quickly and with a staff member marshalling access to the lifts I was able to get to my room quickly.
Overll a very pleasant stay
Customer avatar
Posted by
onFebruary 8, 2017
Dear tils,
Thank you for choosing us as your hotel of choice when you stay in Auckland and thank you for taking the time to provide us with feedback following your recent stay. We appreciate your loyalty as a Platinum Elite IHG Rewards Club member and were so pleased to hear you enjoyed another pleasant stay.
We look forward to seeing you again the next time you are in Auckland.
Warm Regards,
The Crowne Plaza Auckland team
0points
0of 0voted this comment as helpful.
 
Welcome to Crowne Plaza Auckland, your ideal destination for both business and leisure travel. Located in the heart of Auckland City, our hotel places a world of possibilities right at your doorstep. Experience the best of Auckland with New Zealand's premier shopping, theaters, and restaurants just steps away. Our central location offers unparalleled convenience, with the iconic Sky Tower standing proudly just one street over. Enjoy a full-service experience with 10 flexible meeting spaces, Aria Restaurant & Bar, a fitness centre, sauna, and business centre. Relax and rejuvenate in one of our 352 well-appointed standard, premium rooms, or suites. Upgrade to our Executive Lounge access rooms for a sophisticated retreat, complete with breathtaking views of the central business district merging seamlessly with the ocean. Our Sleep Advantage program ensures a restful night’s sleep, preparing you for a productive day ahead. Convenient customer self-parking is available next door to the hotel with direct entry. From here, you can explore the City of Sails on foot or easily access your car to discover the greater Auckland region.
 
Overall
5 out of 5
5 out of 5
Good Option for Business while in Auckland
By Roadtrip from Canada
I spent a week on business and noted several things that elevated this hotel above its competitors I have stayed in recently in other cities. The first was a good size room with windows that opened to facilitate temperature control. This is important to me when I am working in the room and the AC is too cold. Room size was good and good space for work on the desk provided. I had room service several times and found the service to be quick, accurate and the food better than most arriving hot with adequate presentation. If you are expecting lavish tray decorations then you will be disappointed but you are not paying that price either
Laundry services, business office and gym were much better than comparable hotels I have recently stayed in on this prolonged business trip. Service friendly and personable.
Overall on the expensive side but compared to other similarly priced hotels in large city, generally good value for money.
Customer avatar
Posted by
onFebruary 8, 2017
Dear Roadtrip,
Thank you for taking the time to provide feedback following your recent stay with us here at Crowne Plaza Auckland. We were delighted to see you enjoyed your week in the hotel and that you found our facilities and amenities were well suited to your needs for your trip to Auckland.
We look forward to welcoming you back to stay again on your next visit to Auckland.
Warm Regards,
The Crowne Plaza Auckland team
0points
0of 0voted this comment as helpful.
 
Discover our completely re-imagined hotel in Suva, ideally situated to connect you with the city’s vibrant energy. Located in the city center, our modern rooms offer stunning harbor views and private balconies, providing a perfect retreat after exploring Suva’s landmarks. With proximity to major business districts and popular attractions, our hotel is an ideal base for both work and leisure. Savor diverse culinary options at Sirocco Restaurant, unwind with a drink at Tapa Bar, or enjoy the convenience of 24-hour in-room dining. Families will appreciate our inviting facilities designed for comfort and enjoyment. Our hotel’s warm and welcoming atmosphere reflects the best of Suva, making every stay a pleasant and enriching experience. Whether you’re here for business, a family vacation, or to explore the city’s unique offerings, our re-imagined hotel provides a blend of modern comfort and local charm.
 
Overall
5 out of 5
5 out of 5
Comfortable beds and great pillow selection
By zzzzzzzzzzzz from Wellington
Great sleep every night. Friendly staff give personal service. .........................................................
Customer avatar
Posted by
onFebruary 8, 2017
Bula ZZZZZZZZZZZZ,
Thank you for your continued Loyalty and an IHG Rewards Club Member. We are pleased to hear that you enjoyed our rooms and received our renowned service from our Team. Once again thank you and we look forward to welcoming you back.
Regards,
Mohammed Feroz
General Manager
0points
0of 0voted this comment as helpful.
 
Crowne Plaza Terrigal Pacific offers ocean facing deluxe accommodation on the NSW Central Coast, just 90 minutes from Sydney. Featuring its own furnished balcony and either a deluxe king bed or two queen beds, each of the 199 generously sized and light filled guest rooms and suites will make you feel welcome from the moment you arrive. Terrigal is known for great restaurants, cafes and bars. You will have a host of options right on your doorstep when looking for somewhere to eat or drink, but you’ll find it hard to go past the ocean views and fresh seasonal menus in the restaurants and bars at Crowne Plaza Terrigal Pacific. Visit our newest jewel, Meribella, with old-world hospitality in an iconic seaside location. Enjoy the season inspired menu by Chef Joshua Mason, or enjoy time in the bar with light fare and on of the legendary cocktails. If you’re looking to dine beachside, Terrigal Beach House has live entertainment on weekends on the Beach Terrace overlooking Terrigal beach. For additional indulgence, book a treatment at the onsite endota spa or sit back and take in the sweeping ocean views from the outdoor heated pool. The hotel's location makes it the perfect getaway where you can wake to the sound of the ocean and enjoy being located in the heart of Terrigal. The hotel's location makes it the perfect getaway where you can wake to the sound of the ocean and enjoy being located in the heart of Terrigal.
 
Overall
5 out of 5
5 out of 5
Great Atmosphere, great hotel
By Kj21 from Newcastle
Crown Plaza Terrigal exceeded our expectations. The general feel of the resort was a fun, holiday destination feel, you could have been anywhere in the world. The view from the room was great, staff very friendly and helpful.
On arrival our room was not quite ready but our bags were stored and we were given access to the pool area. Once arriving in our room, the room was spacious but a little dated but the view made up for this. Music was playing from the pool area and the restaurants below were all lively.
We were given late checkout and the pillows and bed very comfy. We will return for sure.
Customer avatar
Posted by
onFebruary 8, 2017
Hi
Thank you for your feedback following your recent stay at Crowne Plaza Terrigal.
It is great to take the opportunity to enjoy the facilities of the hotel even before arrival to your room. The Aqueous Health Club is a great place to start to relax and enjoy your break and listen to the entertainment and take in the sights of Terrigal Beach.
We look forward to seeing you again.
Best Regards
Ryan
General Manager
0points
0of 0voted this comment as helpful.
 
Crowne Plaza Terrigal Pacific offers ocean facing deluxe accommodation on the NSW Central Coast, just 90 minutes from Sydney. Featuring its own furnished balcony and either a deluxe king bed or two queen beds, each of the 199 generously sized and light filled guest rooms and suites will make you feel welcome from the moment you arrive. Terrigal is known for great restaurants, cafes and bars. You will have a host of options right on your doorstep when looking for somewhere to eat or drink, but you’ll find it hard to go past the ocean views and fresh seasonal menus in the restaurants and bars at Crowne Plaza Terrigal Pacific. Visit our newest jewel, Meribella, with old-world hospitality in an iconic seaside location. Enjoy the season inspired menu by Chef Joshua Mason, or enjoy time in the bar with light fare and on of the legendary cocktails. If you’re looking to dine beachside, Terrigal Beach House has live entertainment on weekends on the Beach Terrace overlooking Terrigal beach. For additional indulgence, book a treatment at the onsite endota spa or sit back and take in the sweeping ocean views from the outdoor heated pool. The hotel's location makes it the perfect getaway where you can wake to the sound of the ocean and enjoy being located in the heart of Terrigal. The hotel's location makes it the perfect getaway where you can wake to the sound of the ocean and enjoy being located in the heart of Terrigal.
 
Overall
4 out of 5
4 out of 5
Great Location
By MAM2017 from Sydney
A Pleasant weekend , close to the beach , breakfast has variety , diner at restaurant has a varied menu selection . The furniture in the room could be cleaner and the room should be vacuumed daily . Air conditioning vents should be cleaned , which were when requested.
Customer avatar
Posted by
onFebruary 8, 2017
Hi
We are delighted that you had a pleasant weekend and enjoyed the variety of dining and menu options during your stay.
We will ensure the housekeeping team review your feedback and are pleased that they promptly addressed your concerns.
Best Regards
Ryan
General Manager
0points
0of 0voted this comment as helpful.
 
With dramatic volcanic peaks and an aquamarine lagoon backdropping expansive lush gardens, the InterContinental Tahiti Resort & Spa is your gateway to the archipelago of French Polynesia. On the vibrant main island of Tahiti, two kilometers from the airport, our exotic overwater bungalows and tropical accommodations are a sublime jumping-off point for must-see cultural events and enviable panoramas.
 
Overall
3 out of 5
3 out of 5
Not Good Enough
By Norm from Sydney
This IHG fell well short of other IHG Hotels.
This hotel needs an update if it is to be comparable to other IHG hotels.
Food options are limited and if you don't want a buffet dinner.
Customer avatar
Posted by
onFebruary 8, 2017
Dear Guest: Thank you for your stay and for the time to provide us your feedback. We are sorry to read your disappointment so please let us sincerely apologize for the lack of service you may have experienced. This is the exact opposite of what we strive for, all year, and it is always painful to realize that we missed our goal of making the best of our guests' time with us. Please rest assured that the points you raised with regards our food and beverage offerings will be followed by the appropriate action.
We know you have many choices when it comes to lodging and we hope you will continue to choose IHG for your future travel needs.
Yours faithfully.
Guest Relation Manager
0points
0of 0voted this comment as helpful.
 
With dramatic volcanic peaks and an aquamarine lagoon backdropping expansive lush gardens, the InterContinental Tahiti Resort & Spa is your gateway to the archipelago of French Polynesia. On the vibrant main island of Tahiti, two kilometers from the airport, our exotic overwater bungalows and tropical accommodations are a sublime jumping-off point for must-see cultural events and enviable panoramas.
 
Overall
3 out of 5
3 out of 5
Not Good Enough
By Norm from Sydney
This IHG fell well short of other IHG Hotels.
This hotel needs an update if it is to be comparable to other IHG hotels.
Food options are limited and if you don't want a buffet dinner.
Customer avatar
Posted by
onFebruary 8, 2017
Dear Guest: Thank you for your stay and for the time to provide us your feedback. We are sorry to read your disappointment so please let us sincerely apologize for the lack of service you may have experienced. This is the exact opposite of what we strive for, all year, and it is always painful to realize that we missed our goal of making the best of our guests' time with us. Please rest assured that the points you raised with regards our food and beverage offerings will be followed by the appropriate action.
We know you have many choices when it comes to lodging and we hope you will continue to choose IHG for your future travel needs.
Yours faithfully.
0points
0of 0voted this comment as helpful.
 
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