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Welcome to Crowne Plaza Auckland, your ideal destination for both business and leisure travel. Located in the heart of Auckland City, our hotel places a world of possibilities right at your doorstep. Experience the best of Auckland with New Zealand's premier shopping, theaters, and restaurants just steps away. Our central location offers unparalleled convenience, with the iconic Sky Tower standing proudly just one street over. Enjoy a full-service experience with 10 flexible meeting spaces, Aria Restaurant & Bar, a fitness centre, sauna, and business centre. Relax and rejuvenate in one of our 352 well-appointed standard, premium rooms, or suites. Upgrade to our Executive Lounge access rooms for a sophisticated retreat, complete with breathtaking views of the central business district merging seamlessly with the ocean. Our Sleep Advantage program ensures a restful night’s sleep, preparing you for a productive day ahead. Convenient customer self-parking is available next door to the hotel with direct entry. From here, you can explore the City of Sails on foot or easily access your car to discover the greater Auckland region.

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Overall

4 out of 5

Good points value

By KEdge from Florida

This hotel is very expensive but if you use your points or points and cash it is a good value. The location is perfect. Parking is expensive mid week and cheaper on weekends.

Posted byAMEA

Hotel Staff

onFebruary 20, 2017

Dear KEdge,

Thank you for taking the time to write a review following your recent stay with us. We appreciate your loyalty as a Platinum Elite IHG Rewards Club member and were pleased to hear you had a good stay and found our location well situated in the centre of the city. Our prices may seem higher at the moment due to the demand the Auckland tourism market is currently facing.

We hope to welcome you back to stay with us again.

Kind Regards,
The Crowne Plaza Auckland team

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Holiday Inn ChiangMai

A family-friendly Chiang Mai hotel on the banks of the Ping River with restaurants, bars, meeting rooms and wedding venues, perfect for both business and leisure travelers. Holiday Inn Chiangmai offers 526 spacious guestrooms and suites featuring stunning city, mountain as well as riverside views. Catering to local and international palates, guests can enjoy the hotel s two family-friendly dining outlets, where kids stay and eat for free. Unwind with refreshing drinks, delectable finger food and river views at the hotel s lively bar, or relax under the sun as you sip on cocktails at the hotel s pool bar. The hotel has various facilities including a swimming pool, a fitness centre, saunas and steam rooms, while those looking to host their events can enjoy the hotel s diverse indoor and outdoor spaces that can accommodate up to 1,000 guests. A mere 10-minute drive from Chiang Mai International Airport, the hotel is conveniently located near to popular attractions, including Wat Chedi Luang and Wat Buppharam. Guests can enjoy complimentary shuttle services to the famous Chiang Mai Night Bazaar and Chiang Mai s Weekend Walking Streets

Overall

4 out of 5

客房服务及时，早餐很好。

By Michael

客房服务及时，早餐很好。酒店的中文服务有待改善。在酒店接待儿童游客时的服务，请明确提供服务收费，而不是像挤牙膏一样的，客户问一点说一点。影响沟通的效率，耽误客户的时间。

Posted byAMEA

Hotel Staff

onFebruary 20, 2017

Dear Michael,

Thank you for choosing to stay with us recently and appreciate you taking time to share your valuable comment with us.

I was extremely disappointed to see that we did not fully meet your expectations on this occasion. I have taken noted of your comments on the issues with the communication. I appreciate you bringing this matter to my attention. Your concerns have been raised to the management team who will follow up the necessary actions and please be rest assured that the retraining has been put in place to avoid a re-occurrence and any further guest disappointment. We appreciate your kind words on the room service and breakfast.

Thank you again for being an IHG Rewards Club member, loyal guests such as yourself help us improve our delivery of exceeding expectations to our valued guests. I do hope you give us the privilege to continue to serve you in the near future.

Yours sincerely,

Stella Jacobs
General Manager

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Holiday Inn Sydney - Potts Point

Explore one of Sydney’s oldest neighbourhoods, a quieter location on the rim of Sydney’s busy heart. Potts Point is a magical mix of elegant art deco architecture, late Victorian terraces and heritage mansions. It has a village-feel with its leafy streets. There are small laneways and hidden staircases that surprise as they unveil panoramic views of Sydney’s harbour and skyline. This Sydney hotel is just one train stop from Martin Place and close to Sydney's flagship art galleries & museums, so whether you love to shop, browse or dine out, Holiday Inn Sydney Potts Point is your perfect base. Let our friendly, genuine staff help create the moments that make your stay enjoyable and memorable. Kids 12 & under stay & eat free of charge at Holiday Inn Sydney Potts Point and we have spectacular harbour views.

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Overall

5 out of 5

Great Place to Stay

By Cate from Sydney

Really enjoyed being a tourist in my own city- enjoyed some amazing restaurants in the Potts Pointt area

Posted byAMEA

Hotel Staff

onFebruary 20, 2017

Dear Cate,

Thank you for your delightful review.

I was please to see you enjoyed Potts Point, the are does have some great new restaurants and places to visit.

We hope to see you back here soon

Kind Regards
Stephanie Roach
Front Office Manager

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Holiday Inn ChiangMai

A family-friendly Chiang Mai hotel on the banks of the Ping River with restaurants, bars, meeting rooms and wedding venues, perfect for both business and leisure travelers. Holiday Inn Chiangmai offers 526 spacious guestrooms and suites featuring stunning city, mountain as well as riverside views. Catering to local and international palates, guests can enjoy the hotel s two family-friendly dining outlets, where kids stay and eat for free. Unwind with refreshing drinks, delectable finger food and river views at the hotel s lively bar, or relax under the sun as you sip on cocktails at the hotel s pool bar. The hotel has various facilities including a swimming pool, a fitness centre, saunas and steam rooms, while those looking to host their events can enjoy the hotel s diverse indoor and outdoor spaces that can accommodate up to 1,000 guests. A mere 10-minute drive from Chiang Mai International Airport, the hotel is conveniently located near to popular attractions, including Wat Chedi Luang and Wat Buppharam. Guests can enjoy complimentary shuttle services to the famous Chiang Mai Night Bazaar and Chiang Mai s Weekend Walking Streets

Overall

5 out of 5

很舒服的酒店

By alice from china

总体不错，房间干净，舒适。早餐很好，服务人员很热情，地理位置不错，环境很优美，喜欢。
如果房间的设施再更新一下会更好。

Posted byAMEA

Hotel Staff

onFebruary 20, 2017

Dear alice,

Thank you for taking the time to write a review regarding your recent stay with us.

We appreciate your loyalty as an IHG® Rewards Club member. Based on your feedback, I was delighted to learn that you thoroughly enjoyed your stay with us. A positive guest experience is something our staff takes great pride in and and this is certainly a great motivation to the team to keep delivering a Great Hotel Guests Love. We will also continue to provide the best service to all our guests.

Thank you once again for choosing to stay with us. I do hope that we will have the pleasure of welcoming you back in the near future.

Yours sincerely,

Stella Jacobs
General Manager

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Holiday Inn Sydney - Potts Point

Explore one of Sydney’s oldest neighbourhoods, a quieter location on the rim of Sydney’s busy heart. Potts Point is a magical mix of elegant art deco architecture, late Victorian terraces and heritage mansions. It has a village-feel with its leafy streets. There are small laneways and hidden staircases that surprise as they unveil panoramic views of Sydney’s harbour and skyline. This Sydney hotel is just one train stop from Martin Place and close to Sydney's flagship art galleries & museums, so whether you love to shop, browse or dine out, Holiday Inn Sydney Potts Point is your perfect base. Let our friendly, genuine staff help create the moments that make your stay enjoyable and memorable. Kids 12 & under stay & eat free of charge at Holiday Inn Sydney Potts Point and we have spectacular harbour views.

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Overall

5 out of 5

Good stay

By Kiwicrue from New Zealand

Always a good hotel to stay in.
It could do with a swimming pool though!

Posted byAMEA

Hotel Staff

onFebruary 20, 2017

Dear Kiwicrue,

Thank you for your delightful review.

We are happy to here that you always enjoy your stay with us.

We hope to see you back here very soon!

Kind Regards
Stephanie Roach
Front Office Manager

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Crowne Plaza Hotels & Resorts Ube

Ube markets itself as a ‘city of greenery, flowers and sculptures’ and nestled amongst this is the modern structure of ANA Crowne Plaza Ube. Located on the Inland Sea of Western Japan in the Yamaguchi Prefecture, the hotel provides a level of service and facilities unrivalled in the area.

Overall

4 out of 5

とてもリラックスできました

By ほっぴー

今回の滞在は、仕事の都合上、深夜から早朝にかけての短いものでしたが、広くて清潔は客室でしっかりと休むことができました。宇部へ出張の際にはまた利用させていただきます。

Posted byAMEA

Hotel Staff

onFebruary 20, 2017

この度はANAクラウンプラザホテル宇部をご利用賜りまして、誠にありがとうございます。
弊ホテルでのご滞在でしっかり休むことができたとの評価は、大変嬉しく思います。
これからもより多くのお客様に快適なご滞在を提供出来るよう、更なるサービスの向上に努めて参ります。
引き続きANAクラウンプラザホテル宇部をご愛顧賜りますよう、謹んでお願い申し上げます。
宿泊支配人

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Holiday Inn Krabi Ao Nang Beach

Krabi s best value resort with a playful sense of tropical fun from waterslides to free-form pools and swim-up bars. Treat yourself in the spa while your children are kept well entertained by our energetic Recreation Team. Stay connected with free Wi-Fi throughout the resort. Our Family Experience is second to none in the local area. Our Family Wing offers a range of room options to suit your family size and budget and our Kid s Suites and Family Suites will provide an unforgettable holiday experience! All children are given Kid s Club membership at check-in and our activities program provides daily changing in-door and out-doors options. The kid s pool is the highlight with fountains and 4 water slides to suit every age. The Clubhouse provides a cinema for kids and families, a Teen Zone gaming room and a playroom for younger children. Paid babysitting services are available on request. Couples will be pampered in our exclusive Couples Wing with private pool and premium amenities. Separate from the Family Wing, we have developed a peaceful area for couples wanting to simply relax. Newly renovated, the accommodation options include direct pool access rooms, large balconies, ocean views, and premium in-room services and amenities. A private swim-up pool bar offers daily Happy Hour and a range of easy dining options. Rooms in the Couple Wing are for couple and adult stay only maximum

Overall

5 out of 5

服务一流

By Miketxl

很满意，不过客房空调噪音有点大。服务员十分热情礼貌！只是我不通当地语言，酒店员工又不懂中文，有点小麻烦。

Posted byAMEA

Hotel Staff

onFebruary 20, 2017

Dear "Miketxl"

感谢您坦诚的评价。您近期的住宿体验未达到您的期望，我们对此深感抱歉。我们非常感谢您给出的评价，我们会与我们的团队分享这些信息，以便对服务做出改进。我们诚挚期望未来能有机会欢迎您再次光临我们的酒店，以便让我们为您奉上更好的服务。

Morgan Layberry
General Manager

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Holiday Inn Express Krabi Ao Nang Beach

Holiday Inn Express Krabi Ao Nang Beach, the smart and convenient choice for savvy travelers, offering a relaxed, affordable and hassle-free stay every time. Located adjacent to Holiday Inn Resort Krabi Ao Nang, guests staying at the hotel will enjoy the close proximity to the beach which is a short walk away. The hotel is also conveniently situated within walking distance to a variety of local restaurants, bars, and local snack options. There is a shopping area in front of the hotel, and it is only a 10 minute walk to Ao Nang Centre. Start your day with free Express Start breakfast or, if you are in rush, our “Grab and Go” breakfast is the perfect option for you. Stay connected with free Wifi throughout the hotel and stay fresh and relaxed with our power shower, balcony and swimming pool after a long day of leisure activities. The rooms offer adequate space for your luggage and a choice of interconnecting rooms makes us suitable for long stay guests and families. Enjoy a local experience with all the international reassurances offered by Holiday Inn Express and IHG including the opportunity to earn and redeem points globally through our IHG Rewards Club loyalty program.

Overall

5 out of 5

床铺舒适

By Anonymous from 中国上海

工作人员服务很到位，早餐单调，连住四天最后都不想吃了，洗衣价格昂贵，流程说明不完善，未标注如何购买洗衣币。

Posted byAMEA

Hotel Staff

onFebruary 20, 2017

Dear "Anonymous"

非常感谢您对我们酒店的评论。我们很高兴得知您享受到愉快的住宿体验。这也是我们员工最大的骄傲，因此，您的反馈对我们而言很重要。我们期待着您的再次光临。

Morgan Layberry
General Manager

0points

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Holiday Inn Express Krabi Ao Nang Beach

Holiday Inn Express Krabi Ao Nang Beach, the smart and convenient choice for savvy travelers, offering a relaxed, affordable and hassle-free stay every time. Located adjacent to Holiday Inn Resort Krabi Ao Nang, guests staying at the hotel will enjoy the close proximity to the beach which is a short walk away. The hotel is also conveniently situated within walking distance to a variety of local restaurants, bars, and local snack options. There is a shopping area in front of the hotel, and it is only a 10 minute walk to Ao Nang Centre. Start your day with free Express Start breakfast or, if you are in rush, our “Grab and Go” breakfast is the perfect option for you. Stay connected with free Wifi throughout the hotel and stay fresh and relaxed with our power shower, balcony and swimming pool after a long day of leisure activities. The rooms offer adequate space for your luggage and a choice of interconnecting rooms makes us suitable for long stay guests and families. Enjoy a local experience with all the international reassurances offered by Holiday Inn Express and IHG including the opportunity to earn and redeem points globally through our IHG Rewards Club loyalty program.

Overall

4 out of 5

Sehr gute Lage, nicht mitten im Geschehen

By Juli from Deutschland

Im grossen und ganzen für den Preis in Ordnung. Das Frühstück ist sehr schlecht. Kaum Auswahl und sehr auf die asiatischen Gäste ausgelegt. Mit einem Roller super.

Posted byAMEA

Hotel Staff

onFebruary 20, 2017

Dear "Juli"

Herzlichen Dank für Ihre ehrliche Bewertung. Wir bedauern, dass Ihr letzter Aufenthalt bei uns nicht Ihren Erwartungen entsprochen hat. Wir wissen Ihre Anmerkungen zu schätzen und werden sie an unsere Mitarbeiter weitergeben, um unseren Service weiter zu verbessern. Wir hoffen, dass Sie uns Gelegenheit geben, Ihnen bei einem künftigen Besuch ein besseres Gästeerlebnis zu bieten.

Mit freundlichen Grüßen,

Morgan Layberry
General Manager

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Holiday Inn New Delhi Mayur Vihar Noida

Holiday Inn New Delhi Mayur Vihar Noida is a modern, contemporary hotel. It is ideally situated in the heart of bustling Delhi NCR and is close to the commercial hub of Noida, Greater Noida, South Delhi and Connaught Place. It has easy access to key business districts like India Expo Mart, Noida Expressway, Mohan Cooperative Industrial Area, Jasola, Okhla and Nehru Place. The clean and family friendly hotel is 45 minutes from the Domestic and International Airports. Enjoy seamless travel to major events such as Indian Mobile Congress, Lable Expo, CPHI, Bauma Con, Auto Expo, EPCH, Print Pack, Bharat Tex, Elecrama. Stay in our modern and comfortable rooms that features ergonomic chair, high speed internet connectivity. iPod docking station, in room safe and LED TV. The hotel offers 24 hours in-room dining, doctor on call, WiFi, parking facility. Guests can choose from innovative buffet and a la carte options at Café on 3, our world cuisine restaurant. The hotel has expandable banquet and boardrooms for all your needs. It can easily accommodate up to 550 guests. Guests can also enjoy Kids Eat and Stay Free program during their stays. Relax and unwind in our outdoor infinity pool and workout at our 24 hours Fitness Centre. Hukkah, speakers, outside food and beverage are not permitted in hotel premises. Extra Bed, if required, will be charged additionally. Please contact Duty Manager for assistance.

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Overall

5 out of 5

Relaxing

By ABCDEFGH from India

Refreshing Menus. One of the best experiences and Hospitality

Posted byAMEA

Hotel Staff

onFebruary 20, 2017

Dear Guest,
Thank you so much for sharing your valuable feedback with us.
We are delighted to know that you liked our food menu, your kind words of appreciation have been shared with our team members.
We look forward to welcome you back.

Warm Regards
Sanjay Keswani
General Manager

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