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- First review commentJanuary 31, 2017
- Last review commentJanuary 22, 2025
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Holiday Inn Kuala Lumpur Glenmarie
A classic, business & leisure friendly resort styled hotel in thriving Malaysia For a successful business or leisure trip to the country's picturesque destination, the Holiday Inn Kuala Lumpur Glenmarie places you where you need to be. It's just a 30-minute drive from Kuala Lumpur International Airport, KLIA and 10- minute drive from Subang SkyPark Airport to the hotel's grand lobby, where guests find a warm welcome and a relaxing vibe. Are you in town for a meeting A cluster of important institutions lie within a 15-minute drive of the 260-room hotel, including Temasya, Glenmarie and Bukit Jelutong Industrial Parks. Petronas Twin Tower and Kuala Lumpur City Center is a pleasant 40 minutes drive - but you can easily do business in the hotel thanks to free Wi-Fi and a 24 hour Business Center, along with a smart boardroom and spectacular ballroom for 500 guests. Families on holiday in Kuala Lumpur appreciate being just 10 minutes from Sunway which houses a shopping mall, restaurants and a theme park. Subang Parade Shopping Mall & Empire Shopping Gallery are also within 10 minutes drive from the hotel. After a hot day, what could be better than a refreshing dip in the outdoor pool Enjoy a cup of traditional tea, Teh Tarik at our lobby lounge while you are enjoying the magnificent view of the golf course, Glenmarie Golf & Country Club.You could also enjoy a drink at the pool side or a delicious meal at any of our signature restaurants.
Overall
3 out of 5
I HOPE THAT THE HOTEL WILL IMPROVE
By CHAU
from HK
Restaurant menu become limited. Had dinner in the restaurant 1 time and afterwards felt very thirsty - I believe there's a lot of msg in the food.
Available TV channel very poor.
Bathroom light too dark, no extra lighting at the mirror.
Executive Club staff very kind and helpful.
Except one time we come late for breakfast (actually just come at the time the staff prepared to close down the breakfast), the staff just told us that breakfast was over. We have to tell them that we just took some food very quick. This is not expected for the Executive Club.
Surprise to learn that the breakfast was not longer on a holiday - which other hotels normally do.
Fridge door was tied with a cable tie - I don't understand.
We did not get our fruit platter or newspaper during our stay?
Rosie from the Executive Club was very attentive. We arrived late on Jan 31. She called us and informed us that the luggage which we left with the hotel and laundry already put into our room. However, we were surprised to learn that the Executive Club entrance was locked when we arrive. We have to go to our room from the main lobby. Very strange.
Available TV channel very poor.
Bathroom light too dark, no extra lighting at the mirror.
Executive Club staff very kind and helpful.
Except one time we come late for breakfast (actually just come at the time the staff prepared to close down the breakfast), the staff just told us that breakfast was over. We have to tell them that we just took some food very quick. This is not expected for the Executive Club.
Surprise to learn that the breakfast was not longer on a holiday - which other hotels normally do.
Fridge door was tied with a cable tie - I don't understand.
We did not get our fruit platter or newspaper during our stay?
Rosie from the Executive Club was very attentive. We arrived late on Jan 31. She called us and informed us that the luggage which we left with the hotel and laundry already put into our room. However, we were surprised to learn that the Executive Club entrance was locked when we arrive. We have to go to our room from the main lobby. Very strange.
Posted byAMEA
onFebruary 2, 2017
Dear Chau,
Greetings from Holiday Inn Kuala Lumpur Glenmarie!
Thank you for your loyalty and for choosing to stay with us at the Holiday Inn Kuala Lumpur Glenmarie. We value guests feedback immensely as it gives us an opportunity to tweak and improve our services facilities.
Your feedback was shared among our team for discussion and we look forward to the opportunity to welcome you back and exceed your expectations in the future.
Best Regards,
Oppenheimer Pinto
General Manager
General Manager
0points
0of 0voted this comment as helpful.
Holiday Inn Kuala Lumpur Glenmarie
A classic, business & leisure friendly resort styled hotel in thriving Malaysia For a successful business or leisure trip to the country's picturesque destination, the Holiday Inn Kuala Lumpur Glenmarie places you where you need to be. It's just a 30-minute drive from Kuala Lumpur International Airport, KLIA and 10- minute drive from Subang SkyPark Airport to the hotel's grand lobby, where guests find a warm welcome and a relaxing vibe. Are you in town for a meeting A cluster of important institutions lie within a 15-minute drive of the 260-room hotel, including Temasya, Glenmarie and Bukit Jelutong Industrial Parks. Petronas Twin Tower and Kuala Lumpur City Center is a pleasant 40 minutes drive - but you can easily do business in the hotel thanks to free Wi-Fi and a 24 hour Business Center, along with a smart boardroom and spectacular ballroom for 500 guests. Families on holiday in Kuala Lumpur appreciate being just 10 minutes from Sunway which houses a shopping mall, restaurants and a theme park. Subang Parade Shopping Mall & Empire Shopping Gallery are also within 10 minutes drive from the hotel. After a hot day, what could be better than a refreshing dip in the outdoor pool Enjoy a cup of traditional tea, Teh Tarik at our lobby lounge while you are enjoying the magnificent view of the golf course, Glenmarie Golf & Country Club.You could also enjoy a drink at the pool side or a delicious meal at any of our signature restaurants.
Overall5 out of 5
Excellent staff
By Mick..F
from UK
2nd time staying at Glenmarie and wont be the last!! staff service is excellent, great location just enough distance out of the city which is easily reached on the LHR train (local station is less than a mile away),
my one and only gripe is that the rooms could do with windows that open to let some fresh air in (musty smell!) numerous places to eat and drink, we loved the snack bar in the reception area with the open balcony, pool area is very nice and tidy.
my one and only gripe is that the rooms could do with windows that open to let some fresh air in (musty smell!) numerous places to eat and drink, we loved the snack bar in the reception area with the open balcony, pool area is very nice and tidy.
Posted byAMEA
onFebruary 2, 2017
Dear Mick..F,
Greetings from Holiday Inn Kuala Lumpur Glenmarie!
Thank you for taking the time to review your recent stay with us. We are delighted to hear that you had a relaxing and wonderful experience with us. We also noted on the freshness of the room and will take corrective measures.
On behalf of the entire team, thank you for your loyalty and we look forward to welcoming you back in the near future.
Best Regards,
Oppenheimer Pinto
General Manager
General Manager
0points
0of 0voted this comment as helpful.
Holiday Inn Kuala Lumpur Glenmarie
A classic, business & leisure friendly resort styled hotel in thriving Malaysia For a successful business or leisure trip to the country's picturesque destination, the Holiday Inn Kuala Lumpur Glenmarie places you where you need to be. It's just a 30-minute drive from Kuala Lumpur International Airport, KLIA and 10- minute drive from Subang SkyPark Airport to the hotel's grand lobby, where guests find a warm welcome and a relaxing vibe. Are you in town for a meeting A cluster of important institutions lie within a 15-minute drive of the 260-room hotel, including Temasya, Glenmarie and Bukit Jelutong Industrial Parks. Petronas Twin Tower and Kuala Lumpur City Center is a pleasant 40 minutes drive - but you can easily do business in the hotel thanks to free Wi-Fi and a 24 hour Business Center, along with a smart boardroom and spectacular ballroom for 500 guests. Families on holiday in Kuala Lumpur appreciate being just 10 minutes from Sunway which houses a shopping mall, restaurants and a theme park. Subang Parade Shopping Mall & Empire Shopping Gallery are also within 10 minutes drive from the hotel. After a hot day, what could be better than a refreshing dip in the outdoor pool Enjoy a cup of traditional tea, Teh Tarik at our lobby lounge while you are enjoying the magnificent view of the golf course, Glenmarie Golf & Country Club.You could also enjoy a drink at the pool side or a delicious meal at any of our signature restaurants.
Overall5 out of 5
Good hotel both for busines and holiday
By Grandfather
from Hong Kong
Excellent environment, good service and feel comfortable
Posted byAMEA
onFebruary 2, 2017
Dear Grandfather,
Greetings from Holiday Inn Kuala Lumpur Glenmarie!
Thank you for taking the time to share your experience through this review. We are pleased that you have enjoyed your stay with us and we have met your expectations.
It was indeed a pleasure serving you and we hope to see you again, in the near future.
Best Regards,
Oppenheimer Pinto
General Manager
General Manager
0points
0of 0voted this comment as helpful.
Holiday Inn Phuket Mai Khao Beach Resort
Paradise discovered! Located on the pristine Mai Khao Beach with direct beach access, the resort is the perfect destination to discover the true beauty of Thailand with award winning services. The resort is located on the west coast of Phuket, with ten kilometers of un-spoilt white sand National Park beach with no crowds and no vendors, leaving you with the beach to yourself and the unforgettable sunsets! Our unique Thai hospitality caters all types of travelers. From couples on a peaceful romantic getaway, to families seeking the perfect holiday or to great corporate meetings. The family friendly resort proudly boasts beautifully landscaped gardens, a large infinity swimming pool with a children's pool and a swim up pool bar! The Kid's Club is recognized by our guests as the most outstanding club they have seen, with a spacious indoor center with ball pit as well as a safe and friendly outdoor playground. The amazing kids' activity programs are certain to keep your children entertained all day. Leaving you time to indulge in the many adult activity programs. We provide cooking classes as well as yoga sessions or you can always treat yourself in the popular Tea Tree Spa with its beautiful private treatment villas. Free Wi-Fi, Kids Stay & Eat Free Program, 24-hour Fitness Centre, teen and activity zones with PlayStations, pool table, table tennis, darts, badminton, resort centre with books, board games and a trampoline. All are the most popular activities at our the resort.
Overall5 out of 5
Very Nice Resort.
By Timtim041587
from FL
Unfourtunately we were only able to spend one night here because this place is nice. The rooms are very clean and modern and we had a room on the ground floor which has a balcony leading right into a pool. The shower is large with a rain shower head and the furniture and decor are modern and clean. The one meal we had was breakfast and it was very good. Good selection and the food tasted great. Overall a good place.
Posted byAMEA
onFebruary 2, 2017
Good Morning Timtim041587
Thank you for the review and we certainly look forward to welcoming you back for a longer stay in the very near future.
All the best
Thomas
Thomas Tait
General Manager
Holiday Inn Resort Phuket Mai Khao Beach
General Manager
Holiday Inn Resort Phuket Mai Khao Beach
0points
0of 0voted this comment as helpful.
The Busakorn Wing has a separate swimming pool for the exclusive use of Busakorn guests. If you wish to use this pool, please book one of our Premium room. Nestled in the heart of Patong, Phuket's famous beach, Holiday Inn Resort Phuket is an oasis with a warm Thai welcome and unrivalled service. Boasting a family-friendly main wing and the exclusive Busakorn Wing with Thai-inspired premium rooms and a swim-up bar, our resort ensures unique experiences. Dive into crystal-clear waters, explore cultural gems like Wat Chalong, or marvel at the Big Buddha's panoramic view. With pristine beaches, blue skies, and lush National Parks, Phuket invites exploration. Savour Thai, grilled steak, and Italian delights at our four restaurants. Make a splash in our six swimming pools. Stay active in our fitness centre and connected with free Wi-Fi. Choose us for your premier Patong adventure.
Overall3 out of 5
服務態度差，影響渡假心情。
By Anonymous
from Hong kong
相信入住假日酒店都希望有水準的服務，以酒店的價格我有很多選擇，服務員是酒店接觸客人最前缐的，如酒店培訓服務員對待客人的基本態度都做不好，很難令客人覺得酒店的誠意及物有所值，因此希望管理層能認真正視問題，前線的服務員多點笑容多點熱情才能令客人感到被重視，才能得到口碑比花在廣告上的費用更為重要。
Posted byAMEA
onFebruary 2, 2017
Dear Valued Guest,
感谢您坦诚的评价。您近期的住宿体验未达到您的期望，我们对此深感抱歉。我们非常感谢您给出的评价，我们会与我们的团队分享这些信息，以便对服务做出改进。我们诚挚期望未来能有机会欢迎您再次光临我们的酒店，以便让我们为您奉上更好的服务。
Sincerely,
Sue Baimbridge
Director of Sales & Marketing
Director of Sales & Marketing
0points
0of 0voted this comment as helpful.
Stay at the soaring ANA Crowne Plaza Hotel Grand Court Nagoya for inspiring city views and proximity to Nagoya attractions.
Friendly staff will greet you in the marble Lobby at the ANA Crowne Plaza Hotel Grand Court Nagoya, where guests can relax among the soothing greenery. Take the lift to your room while overlooking Nagoya's retro TV Tower or Port of Nagoya or SUZUKA Mountains.
By subway, it takes 5 minutes to get to the antique shops of Osu, or 10 minutes to the sloping tiled turrets of Nagoya Castle. Our Aquarium Package includes admission to one of Japan's biggest marine attractions, and we're the closest city hotel to the Japan Gaishi Sport Plaza and Nagoya Congress Center.
At lunchtime, guests gather to our Kenzan restaurant for fresh sushi dishes seasoned with soy and wasabi. Drink a cold Japanese beer in the Lobby Lounge, or try our signature strawberry cocktail. For views over Nagoya's skyline, visit our Star Gate Bar and Restaurant located at the hotel's 30th floor.
Book our 700-seater meeting room for your wedding or corporate event, where ANA Crowne Plaza Hotel Grand Court Nagoya's dedicated Crowne Meetings Director will be hands on to ensure things run smoothly.
Overall5 out of 5
Great staffs and service
By Jacky
from Taiwan
Perfect location, 1min to train station. Free upgrade for my second night. Hospitality staffs. Comfortable bed and pillows.
Posted byAMEA
onFebruary 2, 2017
Greetings from the ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for taking your valued time to share your recent travel experience at our hotel. We appreciated your positive comments regarding our location and friendly staff. It was our pleasure to be of service to you and we look forward to welcoming you back to us in the very near future.
Sincerely,
Masae U
Manager
Manager
0points
0of 0voted this comment as helpful.
Nestled in lush tropical gardens alongside a sugar-white sand beach, InterContinental Bali invites you to immerse yourself in the ambiance of a tranquil Balinese village. As one of the most renowned and enduring beachfront resorts in Jimbaran Bay, our reimagined five-start luxury property was the first of its kind to be built on these beautiful shores, overlooking picturesque sunsets. During your stay, you're invited to experience our tranquil spa, six serene pools, and fitness center.
Overall3 out of 5
服務
By Sabina678
from Taiwan
因為房間裡面有放置人偶, 小孩子會怕. 客房人員發現後, 立刻請人拿走,並且安撫小朋友. 唯一的缺點, 就是牆面上的人偶無法拿走, 晚上的時候, 小朋友會感覺害怕.
Posted byAMEA
onFebruary 2, 2017
您好 Sabina,
感谢您抽出宝贵的时间，以你最近在逗留期间写了检讨。我们注意到您的宝贵意见，并会使用这些来改善我们对客人的服务.我们各部门负责人已经接受您的关心，并下次您来临确定给最好的服务 感谢您住在本酒店，我们希望能有机会再次为您服务
敬上,
Michel Chertouh
总经理
Michel Chertouh
总经理
0points
0of 0voted this comment as helpful.
Nestled in lush tropical gardens alongside a sugar-white sand beach, InterContinental Bali invites you to immerse yourself in the ambiance of a tranquil Balinese village. As one of the most renowned and enduring beachfront resorts in Jimbaran Bay, our reimagined five-start luxury property was the first of its kind to be built on these beautiful shores, overlooking picturesque sunsets. During your stay, you're invited to experience our tranquil spa, six serene pools, and fitness center.
Overall4 out of 5
床铺舒适，服务一流。
By weeckend
酒店房间有点陈旧，也有些异味。沙滩虽然有员工清理垃圾，但还是很脏，完全不想下去。员工服务很热情，但是经常会电话过来打扰到我休息
Posted byAMEA
onFebruary 2, 2017
尊敬的客户，
一直以来，我们非常高兴地欢迎您在巴厘岛洲际度假酒店，感谢您的分享对我们酒店。
一直以来，我们非常高兴地欢迎您在巴厘岛洲际度假酒店，感谢您的分享对我们酒店。
我们非常关切地了解您的经验关于我们的工作人员和我们的服务。这是因为您的反馈，从而使我们能够加强我们的服务质量，我们非常感谢您的建设性意见。
我们很高兴地通知您，我们正在升级所有的房间，我们将在今年很快的新房间。
我们很高兴欢迎您回到我们的度假酒店一个伟大的时间。
我们很高兴地通知您，我们正在升级所有的房间，我们将在今年很快的新房间。
我们很高兴欢迎您回到我们的度假酒店一个伟大的时间。
如果您需要进一步的帮助，您下次访问巴厘岛，请不要犹豫与我们联系。
亲切的问候，
Michel Chertouh
总经理
Michel Chertouh
总经理
0points
0of 0voted this comment as helpful.
InterContinental Hua Hin Resort is a seaside luxury resort blending Eastern and Western design, alongside sparkling gulf waters. Two accommodation wings feature spacious rooms and suites and a swimming pool at each wing. Relax and rejuvenate at our spa and Fitness Centre, and enjoy exquisite food and drink options at our four restaurants and two bars. Explore Hua Hin, which will charm you with stunning cultural attractions and temples, world-class golf courses, and hillside vineyards.
Overall5 out of 5
非常棒的度假酒店
By Daisy
from 中国北京
拥有很好的泳池和不错的沙滩，早餐也挺丰富。
附楼有百货店，购物吃饭都非常方便。
离周末夜市Cicado步行也可以到达，很是方便。
因为身体的原因没有过多享受健身房和SPA，有点遗憾，下次再去。
附楼有百货店，购物吃饭都非常方便。
离周末夜市Cicado步行也可以到达，很是方便。
因为身体的原因没有过多享受健身房和SPA，有点遗憾，下次再去。
Posted byAMEA
onFebruary 2, 2017
Dear Daisy,
Thank you for taking the time to tell us about your experience at InterContinental Hua Hin Resort.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing InterContinental, and if I can be of assistance to you, please contact me directly at +66 (0) 32 616 999 or www.intercontinental/hua hin
Yours sincerely,
Achara Nilnonnet
Quality Manager
Tel: +66 (0) 32 616 999
E-mail: achara.nilnonnet@ihg.com
Quality Manager
Tel: +66 (0) 32 616 999
E-mail: achara.nilnonnet@ihg.com
0points
0of 0voted this comment as helpful.
InterContinental Hua Hin Resort is a seaside luxury resort blending Eastern and Western design, alongside sparkling gulf waters. Two accommodation wings feature spacious rooms and suites and a swimming pool at each wing. Relax and rejuvenate at our spa and Fitness Centre, and enjoy exquisite food and drink options at our four restaurants and two bars. Explore Hua Hin, which will charm you with stunning cultural attractions and temples, world-class golf courses, and hillside vineyards.
Overall5 out of 5
Great Stay in Central Hua Hin
By HKIHG852
from Taipei
Fantastic hotel that is right in the middle of central Hua Hin. Beach, pool, spa, and all the other amenities. Will allow for hotel guests a free pass to the nearby water park. Friendly staff and excellent rooms.
Posted byAMEA
onFebruary 2, 2017
Dear HKIHG852,
Thank you so much for your review of our hotel. We appreciate your loyalty as a Platinum Elite, IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Yours sincerely,
Achara Nilnonnet
Quality Manager
Tel: +66 (0) 32 616 999
E-mail: achara.nilnonnet@ihg.com
Quality Manager
Tel: +66 (0) 32 616 999
E-mail: achara.nilnonnet@ihg.com
0points
0of 0voted this comment as helpful.
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