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In the heart of Orchard Road, the Holiday Inn Express Singapore Orchard Road is a smart choice for savvy travelers. Situated in Singapore’s shopping belt, our hotel offers easy access to dining, shopping, and entertainment. Adjacent to the flagship Apple Store and Masjid Al-Falah, we offer easy access to Somerset and Orchard MRT stations, connecting to the Central Business District and attractions. Designed for productivity and relaxation, our hotel features stylish rooms with premium bedding and power showers, free Express Start Breakfast or grab-and-go options, and free Wi-Fi. Enjoy our 24-hour fitness centre, meeting room, and business centre. Our service makes your Singapore stay exceptional!
 
Overall
2 out of 5
2 out of 5
Not worth the money you spend on it
By LCedric12
Hotel has really poor value to what it presents. Problems started even before checkin. I asked for 1h earlier checkin and was denied even though I am platinum. Then during checkin a trainee was rude to me. Also there was no priority checkin for elites, and I didn't receive welcome point amenity pack that I always choose, instead I was given 2 small unhealthy cookies which weren't my choice. Room was facing terrace of the next building 10 meters next to the hotel, so there was little to none intimacy. Last but not least variety of foods on breakfast choices was minimal.
Customer avatar
Posted by
onMarch 2, 2017
Dear Mr. Horwath,
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express SINGAPORE ORCHARD ROAD.
On behalf of the team, I sincerely apologize for coming across as rude and unable to accommodate your request for an early check-in. It was also disappointing to hear that the Breakfast did not meet your expectation.
Our Express start Breakfast Bar currently includes four hot dishes (2 International & 2 local dishes), cold selection - three cereals, 3 cut fruits, 2 whole fruits, salad bar, 2 varieties of yogurt, bakery selection with danish, muffins and croissants and white & whole meal toast. The hot drinks include tea, specialty coffee & chocolate .
We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at or charmaine.dinio@ihg.com.
Sincerely,
Ms. Charmaine Dinio
Acting Express Assistant Manager
charmaine.dinio@ihg.com
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This high-rise hotel is directly connected to Shin-Kobe Station and is only an hour's drive from Kansai International Airport. Stroll across the footbridge from Shin-Kobe rail station into the spacious Lobby at ANA Crowne Plaza Kobe. Our friendly Guest Relations Manager will point you towards your modern room for views over Kobe, or to the hiking trail, Shin-Kobe Ropeway and Nunobiki Herb Garden that ascends behind the hotel. Celebrate by serving Italian, Chinese and local Japanese flavours, or upgrade to a Club room or Suite for access to the exclusive Club Lounge. ANA Crowne Plaza Kobe is only steps away from Shin-Kobe rail station where your Shinkansen bullet train whizzes to Tokyo in 3 hours and Osaka in 15 minutes. It's also just 1 subway stop to downtown Kobe, where you can immerse yourself in the vibrant neon lights of this cosmopolitan city. Kobe Airport is 8km away. There's space for 2,500 people at events in our chic ballroom. Energize in the hotel's bright indoor pool and Fitness Centre. Views from the Level 36 restaurant stretch to Osaka, while seafood is lovingly prepared in Akashi. Marbled cuts of prime Kobe beef create a satisfying sizzle in our intimate Kitano teppanyaki restaurant. We aim for your stay at ANA Crowne Plaza Kobe to be equally fulfilling.
 
Overall
5 out of 5
5 out of 5
新幹線へのアクセス抜群、快適なベッド
By kaizo from 東京
一泊の出張で利用。
快適なベッドでぐっすりと眠れました。
新神戸駅へのアクセスが抜群で、早朝の新幹線にも余裕をもって乗車でき、翌日の仕事も快調でした。
Customer avatar
Posted by
onMarch 2, 2017
先日はANAクラウンプラザホテル神戸をご利用賜り誠にありがとうございました。また、IHGオンラインアンケートにご意見を頂戴し重ねてお礼申し上げます。
さて、この度は新神戸駅への交通の便やベッドの快適さによりご満足頂けましたこと大変嬉しく存じます。
私どもは、これからもお客様に快適にお過ごし頂く為、サービス向上に努めて参りますので、変わらぬご愛顧のほどお願い申し上げます。
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 Holiday Inn Krabi Ao Nang Beach
Holiday Inn Krabi Ao Nang Beach
Krabi s best value resort with a playful sense of tropical fun from waterslides to free-form pools and swim-up bars. Treat yourself in the spa while your children are kept well entertained by our energetic Recreation Team. Stay connected with free Wi-Fi throughout the resort. Our Family Experience is second to none in the local area. Our Family Wing offers a range of room options to suit your family size and budget and our Kid s Suites and Family Suites will provide an unforgettable holiday experience! All children are given Kid s Club membership at check-in and our activities program provides daily changing in-door and out-doors options. The kid s pool is the highlight with fountains and 4 water slides to suit every age. The Clubhouse provides a cinema for kids and families, a Teen Zone gaming room and a playroom for younger children. Paid babysitting services are available on request. Couples will be pampered in our exclusive Couples Wing with private pool and premium amenities. Separate from the Family Wing, we have developed a peaceful area for couples wanting to simply relax. Newly renovated, the accommodation options include direct pool access rooms, large balconies, ocean views, and premium in-room services and amenities. A private swim-up pool bar offers daily Happy Hour and a range of easy dining options. Rooms in the Couple Wing are for couple and adult stay only maximum
 
Overall
5 out of 5
5 out of 5
服务很好,宾至如归的感觉
By Lynn from 成都
因为带小孩,看中了酒店的游泳池和儿童俱乐部,孩子玩得很开心,回家后还嚷着要再去一次。酒店位置不错,交通便利,周围购物和餐饮都很方便。酒店工作人员的服务给人一种宾至如归的感觉,很热心,也很有礼貌。在健身房的时候,窗外的除草工作人员隔着玻璃都对你报以微笑。
Customer avatar
Posted by
onMarch 2, 2017
Dear Lynn
非常感谢您对我们酒店的评论。我们很高兴得知您享受到愉快的住宿体验。这也是我们员工最大的骄傲,因此,您的反馈对我们而言很重要。我们期待着您的再次光临。
Morgan Layberry
General Manager
0points
0of 0voted this comment as helpful.
 
This high-rise hotel is directly connected to Shin-Kobe Station and is only an hour's drive from Kansai International Airport. Stroll across the footbridge from Shin-Kobe rail station into the spacious Lobby at ANA Crowne Plaza Kobe. Our friendly Guest Relations Manager will point you towards your modern room for views over Kobe, or to the hiking trail, Shin-Kobe Ropeway and Nunobiki Herb Garden that ascends behind the hotel. Celebrate by serving Italian, Chinese and local Japanese flavours, or upgrade to a Club room or Suite for access to the exclusive Club Lounge. ANA Crowne Plaza Kobe is only steps away from Shin-Kobe rail station where your Shinkansen bullet train whizzes to Tokyo in 3 hours and Osaka in 15 minutes. It's also just 1 subway stop to downtown Kobe, where you can immerse yourself in the vibrant neon lights of this cosmopolitan city. Kobe Airport is 8km away. There's space for 2,500 people at events in our chic ballroom. Energize in the hotel's bright indoor pool and Fitness Centre. Views from the Level 36 restaurant stretch to Osaka, while seafood is lovingly prepared in Akashi. Marbled cuts of prime Kobe beef create a satisfying sizzle in our intimate Kitano teppanyaki restaurant. We aim for your stay at ANA Crowne Plaza Kobe to be equally fulfilling.
 
Overall
5 out of 5
5 out of 5
リーゾナブルで清潔。豪華
By Warksheet from Yokohama
部屋の清掃、内装、ベッド。スタッフの対応などどれも一流。
それでいて値段が安いと感じます。
フロントの対応、チェックイン、チェックアウトも非常にスムーズです。
レストランでの朝食は取っていませんので分かりませんが、ルームサービスも正確で早かったと思います。
Customer avatar
Posted by
onMarch 2, 2017
先日はANAクラウンプラザホテル神戸をご利用賜り誠にありがとうございました。また、IHGオンラインアンケートにご意見を頂戴し重ねてお礼申し上げます。
さて、この度は客室の清潔さやスタッフのスムーズな対応などにてご満足頂ける滞在をご提供出来ましたこと、大変嬉しく存じます。
私どもは、頂戴致しましたご意見を励みとさせていただき、これからもお客様に快適にお過ごし頂けるサービスをご提供出来ますよう努めて参りますので、変わらぬご愛顧のほどお願い申し上げます。
0points
0of 0voted this comment as helpful.
 
 Holiday Inn Krabi Ao Nang Beach
Holiday Inn Krabi Ao Nang Beach
Krabi s best value resort with a playful sense of tropical fun from waterslides to free-form pools and swim-up bars. Treat yourself in the spa while your children are kept well entertained by our energetic Recreation Team. Stay connected with free Wi-Fi throughout the resort. Our Family Experience is second to none in the local area. Our Family Wing offers a range of room options to suit your family size and budget and our Kid s Suites and Family Suites will provide an unforgettable holiday experience! All children are given Kid s Club membership at check-in and our activities program provides daily changing in-door and out-doors options. The kid s pool is the highlight with fountains and 4 water slides to suit every age. The Clubhouse provides a cinema for kids and families, a Teen Zone gaming room and a playroom for younger children. Paid babysitting services are available on request. Couples will be pampered in our exclusive Couples Wing with private pool and premium amenities. Separate from the Family Wing, we have developed a peaceful area for couples wanting to simply relax. Newly renovated, the accommodation options include direct pool access rooms, large balconies, ocean views, and premium in-room services and amenities. A private swim-up pool bar offers daily Happy Hour and a range of easy dining options. Rooms in the Couple Wing are for couple and adult stay only maximum
 
Overall
4 out of 5
4 out of 5
value for money. great location
By gopal from new delhi
stayed for 3 nights at our first visit to krabi, although we are regulars to thailand.
very friendly staff from front office to the porter.
great breakfast.
resort has an excellent layout, huge pool.
bar has live music and good ambience.
highly recommended.
Customer avatar
Posted by
onMarch 2, 2017
Dear "gopal"
Thank you for taking the time to share your review. I am delighted to read that you have so enjoyed every aspect of your stay and I will certainly share your very positive positive commenst with my team. Please do stay in touch when you are planning your next visit and we look forward to welcome you back again soon!
Morgan Layberry
General Manager
0points
0of 0voted this comment as helpful.
 
 Holiday Inn Krabi Ao Nang Beach
Holiday Inn Krabi Ao Nang Beach
Krabi s best value resort with a playful sense of tropical fun from waterslides to free-form pools and swim-up bars. Treat yourself in the spa while your children are kept well entertained by our energetic Recreation Team. Stay connected with free Wi-Fi throughout the resort. Our Family Experience is second to none in the local area. Our Family Wing offers a range of room options to suit your family size and budget and our Kid s Suites and Family Suites will provide an unforgettable holiday experience! All children are given Kid s Club membership at check-in and our activities program provides daily changing in-door and out-doors options. The kid s pool is the highlight with fountains and 4 water slides to suit every age. The Clubhouse provides a cinema for kids and families, a Teen Zone gaming room and a playroom for younger children. Paid babysitting services are available on request. Couples will be pampered in our exclusive Couples Wing with private pool and premium amenities. Separate from the Family Wing, we have developed a peaceful area for couples wanting to simply relax. Newly renovated, the accommodation options include direct pool access rooms, large balconies, ocean views, and premium in-room services and amenities. A private swim-up pool bar offers daily Happy Hour and a range of easy dining options. Rooms in the Couple Wing are for couple and adult stay only maximum
 
Overall
5 out of 5
5 out of 5
完美的度假体验
By 漂泊之旅 from 上海
这是我比较完美的度假体验之一,本身度假就是美好的。但是如果搭配上舒适的住宿和餐饮体验,这个行程就已经不能用语言来形容了。我觉得这里绝对是值得再次入住的,并且体验这里的人文和景观。感谢甲米假日酒店团队的用心服务。
Customer avatar
Posted by
onMarch 2, 2017
Dear "漂泊之旅"
非常感谢您对我们酒店的评论。我们很高兴得知您享受到愉快的住宿体验。这也是我们员工最大的骄傲,因此,您的反馈对我们而言很重要。我们期待着您的再次光临。
Morgan Layberry
General Manager
0points
0of 0voted this comment as helpful.
 
 InterContinental Jakarta Midplaza
InterContinental Jakarta Midplaza
This 5-star luxury hotel is strategically located in the heart of Jakarta's business and commercial district in the Sudirman and Thamrin area such as MidPlaza, WTC. It is convenient to shopping malls such as Plaza Indonesia, Grand Indonesia and Pacific Place. The hotel lends itself to corporate events, conferences and weddings with an extensive array of meeting facilities, complemented by elegant guest rooms and stylish restaurants. The hotel also offers a luxury spa and modern fitness centre.
 
Overall
5 out of 5
5 out of 5
服务人员非常热情、礼貌
By szahqiu from 中国深圳
非常主动,常常微笑,让客人感到非常放松,有宾至如归的感觉。餐厅美食丰富,有地方特色,又照顾到不同口味的需要。
Customer avatar
Posted by
onMarch 2, 2017
Dear szahqui
Thank you for your recent stay and we appreciate review of our hotel
We are glad to hear that you have an overall satisfying experience with us. It is our objective to meet the expectations of our guests and it is always rewarding to hear the good feedback from our satisfied guest.
We hope to have the pleasure of welcoming you back to our hotel in the near future.
Sincerely,
Customer Care
InterContinental Jakarta MidPlaza
0points
0of 0voted this comment as helpful.
 
 Holiday Inn Krabi Ao Nang Beach
Holiday Inn Krabi Ao Nang Beach
Krabi s best value resort with a playful sense of tropical fun from waterslides to free-form pools and swim-up bars. Treat yourself in the spa while your children are kept well entertained by our energetic Recreation Team. Stay connected with free Wi-Fi throughout the resort. Our Family Experience is second to none in the local area. Our Family Wing offers a range of room options to suit your family size and budget and our Kid s Suites and Family Suites will provide an unforgettable holiday experience! All children are given Kid s Club membership at check-in and our activities program provides daily changing in-door and out-doors options. The kid s pool is the highlight with fountains and 4 water slides to suit every age. The Clubhouse provides a cinema for kids and families, a Teen Zone gaming room and a playroom for younger children. Paid babysitting services are available on request. Couples will be pampered in our exclusive Couples Wing with private pool and premium amenities. Separate from the Family Wing, we have developed a peaceful area for couples wanting to simply relax. Newly renovated, the accommodation options include direct pool access rooms, large balconies, ocean views, and premium in-room services and amenities. A private swim-up pool bar offers daily Happy Hour and a range of easy dining options. Rooms in the Couple Wing are for couple and adult stay only maximum
 
Overall
5 out of 5
5 out of 5
Место нахождения
By Marchie from Riga, Latvia
Чтобы отдых выдался идеальный, для нас самое главное чтобы место нахождения отеля было идеальное. Место очень красивое, в округе очень много ресторанов и магазинчиков. Очень хорошо организован транспорт по доступной цене.
Customer avatar
Posted by
onMarch 2, 2017
Dear "Marchie"
Благодарим Вас за отзыв о нашем отеле. Нам было приятно узнать, что проживание у нас Вам очень понравилось. Наш персонал гордится высокими оценками нашего обслуживания, поэтому Ваше мнение очень важно для нас. Надеемся еще не раз приветствовать Вас в нашем отеле!
Morgan Layberry
General Manager
0points
0of 0voted this comment as helpful.
 
 Holiday Inn Kuala Lumpur Glenmarie
Holiday Inn Kuala Lumpur Glenmarie
A classic, business & leisure friendly resort styled hotel in thriving Malaysia For a successful business or leisure trip to the country's picturesque destination, the Holiday Inn Kuala Lumpur Glenmarie places you where you need to be. It's just a 30-minute drive from Kuala Lumpur International Airport, KLIA and 10- minute drive from Subang SkyPark Airport to the hotel's grand lobby, where guests find a warm welcome and a relaxing vibe. Are you in town for a meeting A cluster of important institutions lie within a 15-minute drive of the 260-room hotel, including Temasya, Glenmarie and Bukit Jelutong Industrial Parks. Petronas Twin Tower and Kuala Lumpur City Center is a pleasant 40 minutes drive - but you can easily do business in the hotel thanks to free Wi-Fi and a 24 hour Business Center, along with a smart boardroom and spectacular ballroom for 500 guests. Families on holiday in Kuala Lumpur appreciate being just 10 minutes from Sunway which houses a shopping mall, restaurants and a theme park. Subang Parade Shopping Mall & Empire Shopping Gallery are also within 10 minutes drive from the hotel. After a hot day, what could be better than a refreshing dip in the outdoor pool Enjoy a cup of traditional tea, Teh Tarik at our lobby lounge while you are enjoying the magnificent view of the golf course, Glenmarie Golf & Country Club.You could also enjoy a drink at the pool side or a delicious meal at any of our signature restaurants.
 
Overall
5 out of 5
5 out of 5
Great stay at Holiday Inn Glenmarie
By Push09 from Penang, Malaysia
My overall stay was excellent with nothing but good experience at this hotel.Its definitely value for money and this hotel would be my pick again on my next trip there.
Customer avatar
Posted by
onMarch 2, 2017
Dear Push09,
Greetings from Holiday Inn Kuala Lumpur Glenmarie!
Thank you taking time to share your recent experience at the Holiday Inn Kuala Lumpur Glenmarie. We appreciate your loyalty as an IHG® Rewards Club member.
We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.
Best Regards,
Oppenheimer Pinto
General Manager
0points
0of 0voted this comment as helpful.
 
Settle into the Gold Coast and relax at Crowne Plaza Surfers Paradise. Towering over one of Australia’s favourite stretches of coastline, Crowne Plaza Surfers Paradise is neatly nestled between the Surfers Paradise entertainment strip and Broadbeach’s local dining scene. Crowne Plaza Surfers Paradise is the perfect place for families, couples, and business travellers. Experience a full range of flexible accommodation options, facilities and dining options for guests of all ages. Wake up to the sounds of the surf in one of our many oceanview rooms, and have breakfast on your own private balcony overlooking the beach. During the day, treat yourself and find a quiet spot to take advantage of our waiter service by the outdoor lagoon pool. When it comes to meetings, Crowne Plaza Surfers Paradise offers complete confidence that your next event on the Gold Coast will be a success. With an array of function rooms, dedicated business facilities and an experienced and enthusiastic meeting and events team, Crowne Plaza Surfers Paradise is a hassle-free place to host professional meetings, conferences and events. Nothing’s too hard for our down-to-earth team to make your time at Crowne Plaza Surfers Paradise special.
 
Overall
5 out of 5
5 out of 5
Great service
By Crazycat from Sydney
Very friendly and helpful staff, rooms very clean and spacious
Customer avatar
Posted by
onMarch 2, 2017
Dear Crazycat,
Thank you for your review. We are glad you found our rooms spacious and clean. Thank you for your feedback regarding our customer service. This is something we take great pride in! We look forward to welcoming you again soon.
Kind regards,
Amy - Digital Marketing Executive
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