AMEA's contributions

Located in the heart of a beautiful coastal city along Vietnam's southern coastline, InterContinental Nha Trang offers the ultimate luxury beachside retreat, with 277 spacious rooms and suites and featuring authentic dining experiences and spa therapies. Sitting on the bay where the blue sea laps the golden sand, you’ll enjoy renowned InterContinental hospitality, and local Vietnamese charm, whether you're here for a leisure getaway, family vacation, or the wedding of your dreams.

Read all reviews and comments for this product

Overall

1 out of 5

入住时交了12000000越南盾的押金，4间房，没有退还！

By jack from 中国深圳

入住时要求交12000000越南盾的押金，4间房，我们用尾号为8227的信用卡刷了预授权，结果，我们回国查账单，显示是已消费12000000越南盾，工作人员严重失误，房费我们已经在网上付清！我们要求退还押金！谢谢！

Posted byAMEA

Hotel Staff

onFebruary 8, 2017

Dear Jack,

Thank you for your feedback,

Regarding to the concern, it usually takes about one week to return your deposit. Our front office team will contact you via email soon.

Best regards,
Truc Tran
Marketing and Communications Manager

0points

0of 0voted this comment as helpful.

Crowne Plaza Hotels & Resorts Kanazawa

Spanning 400 years of history and culture, stay in the beautiful cityscape of Kanazawa at ANA Crowne Plaza Kanazawa moments from the station. Our rooms are designed for comfort, connectivity and flexibility with plush bedding for the best night’s sleep. Settle in and power down for the evening at one of our bars and restaurants with menus that follow the seasons. In the morning, you will recharge by the wholesome and delicious breakfast made with the blessings of Ishikawa prefecture. Experience all Kanazawa has to offer from its rich traditions, food, art and hospitality that make this city an alluring destination in Japan. Whether it’s business or leisure, stay comfortable at ANA Crowne Plaza Kanazawa designed for the modern traveller. Information about the support for ANA(All Nippon Airways) About the special offers for the ANA membership card, please check the IHGANA website. IHG global website wouldn't accept the reservations of some special offers for domestic ANA members.

Read all reviews and comments for this product

Overall

4 out of 5

親切なフロントと快適な部屋

By 金沢と石川大好き人間 from 東京

とても快適に過ごせた。フロントでは市内の交通について質問したが、分かりやすい説明が得られた。部屋も快適。

Posted byAMEA

Hotel Staff

onFebruary 8, 2017

この度はANAクラウンプラザホテル金沢にご宿泊頂き、またご感想もお寄せ頂き誠にありがとうございます。快適にお過ごし頂けたご様子で大変嬉しく存じます。今後も皆様にお選び頂けるよう、より快適なホテルを目指し努めて参ります。
金沢と石川大好き人間様と再びお会いできる日を従業員一同、心よりお待ちいたしております。

0points

0of 0voted this comment as helpful.

InterContinental Nairobi

A haven in the city, this Nairobi hotel is ideally located for business, next to the Parliament building,walking distance to Kenyatta International Convention Centre and the government hub.This hotel is the ideal choice for discerning business travellers boasting an award winning Indian restaurant - Bhandini, a dine by the pool restaurant, coffee shop and bars.Explore attractions close to our hotel whether it is handmade African artifacts at Maasai market or the beautiful Nairobi National Park.

Overall

3 out of 5

In need of up-dating

By Jem 60 from London

Good central location with very high security, lots of men with guns, but very old and faded decor and expensive for what it is. Food was average and price of a glass of wine that alone a bottle was ridiculous. My "upgraded" room was small, very dated with an effective, but noisy AC unit. The staining and mold on the ceiling under the unit did not help with my impressions.

Posted byAMEA

Hotel Staff

onFebruary 8, 2017

Dear Jem 60,

Thank you for taking the time to share give us feedback on your stay. It was a great pleasure hosting you.

I am so pleased to receive wonderful comments on the level of security in the hotel. I have also noted your disappointment with the condition of facilities in the hotel and value for money paid. I make a sincere apology for the discomfort. Your observations have been shared with concerned teams for continued enhancement.

We are working on an upgrade program and hope that we will be able to embark on these enhancements soon.

Thank you for giving us an opportunity to serve you and look forward to welcome you back in the days to come.

Kind regards,

Dieter Franke
General Manager

0points

0of 0voted this comment as helpful.

Holiday Inn Port Moresby

Set in 5 hectares of landscaped gardens, the Holiday Inn & Suites Port Moresby offers a secure environment combined with international service standards and Papua New Guinea friendliness. Located in the heart of the Government district, access is via a modern four-lane highway 6 kilometres from the airport and a continuation of this highway a further 8 kilometres into the Port Area. Parliament, many government departments and embassies are situated close by as is Royal Port Moresby Golf Club. Accommodation totals 238 rooms including standard and Premium rooms, two room suites, executive suites and serviced apartments. Facilities include a Sports Club with two Squash Courts, outdoor swimming pool, daily aerobics classes, cardio vascular training equipment and a fully equipped weight room. Professionally managed by qualified staff, the Sports Club is the ideal place to maintain fitness while in Port Moresby.

Read all reviews and comments for this product

Overall

1 out of 5

Laundry Service

By Chocksii from Papua New Guinea

Laundry Service;
- Not prompt to laundry and returning of Towels to rooms

Housekeeping
- Cleaning of Fridge

Air Conditioning:
- Stuffy and not well scented - cool fresh air

Room Service:
- Meals on menu not available
- Meals prepare and not presentable
- Attempted 3 changes of menu and staff not too aware of what is available and kept prompting cooks to changes

No writing Pads or Pens in rooms

Bathroom was not cleaned well upon housekeeping from night stay... sticky floors and misty mirrors

Glass in Bathroom mucky

Posted byAMEA

Hotel Staff

onFebruary 8, 2017

Dear Chocksii

Thank you for your feedback on your recent stay.

I apologies for all that happened,during your stay as you have mentioned.

I will share this issues with my colleagues and try to improve on these areas and we hope it won't happen again in the future.

Thank you and we look forward to see you again at the Holiday Inn.

Kind regards
Ruth Manta
Rooms Division Manager

+1point

1of 1voted this comment as helpful.

Crowne Plaza Hotels & Resorts Pune City Centre

Welcome to Crowne Plaza Pune City Centre, ideally situated in the heart of the city, offering a strategic location near the airport and railway station for convenient access. Our hotel boasts 173 spacious rooms designed for comfort and relaxation, along with a range of amenities including a swimming pool, spa, and gym to ensure a rejuvenating stay. Indulge your taste buds at Mosaic, our multi-cuisine restaurant that offers a culinary journey with food options from around the globe, prepared by our talented chefs. Experience the breathtaking panoramic view of the city at Evviva, our sky lounge. Enjoy a variety of cocktails, delicious food, and a vibrant atmosphere with multi-genre music to enhance your evening. With meeting and banqueting spaces spread over a total area of 11025 square feet, we offer versatile options for your events. Whether you're planning a corporate event or a wedding, our dedicated events team is here to assist you in creating a memorable and successful occasion. Come and experience the warm hospitality and exceptional service at Crowne Plaza Pune City Centre.

Read all reviews and comments for this product

Overall

5 out of 5

Excellent stay experience

By Bsp3

Staff is helpful. Special thanks to atri and manager Kunal . Awesome experience after years of stay in hotel. Food was great. The most important that brings me here is start.

Posted byAMEA

Hotel Staff

onFebruary 8, 2017

Dear Guest,

Greetings from Crowne Plaza Pune City Centre!

Thank you for the fabulous review! Our associates strive to make the guests feel comfortable and at home and I shall convey your feedback to my team. We hope that you will give us a chance to serve you again and we look forward to welcoming you for another Crowne experience soon!

Warm Regards,
Divakar Shukla
General Manager

0points

0of 0voted this comment as helpful.

Crowne Plaza Hotels & Resorts Pune City Centre

Welcome to Crowne Plaza Pune City Centre, ideally situated in the heart of the city, offering a strategic location near the airport and railway station for convenient access. Our hotel boasts 173 spacious rooms designed for comfort and relaxation, along with a range of amenities including a swimming pool, spa, and gym to ensure a rejuvenating stay. Indulge your taste buds at Mosaic, our multi-cuisine restaurant that offers a culinary journey with food options from around the globe, prepared by our talented chefs. Experience the breathtaking panoramic view of the city at Evviva, our sky lounge. Enjoy a variety of cocktails, delicious food, and a vibrant atmosphere with multi-genre music to enhance your evening. With meeting and banqueting spaces spread over a total area of 11025 square feet, we offer versatile options for your events. Whether you're planning a corporate event or a wedding, our dedicated events team is here to assist you in creating a memorable and successful occasion. Come and experience the warm hospitality and exceptional service at Crowne Plaza Pune City Centre.

Read all reviews and comments for this product

Overall

5 out of 5

A Great Place to Stay in Pune

By SamR from Europe

What impressed me in this hotel was the friendly and professional attitude of the all personnel at the hotel.
Felt overwhelmed by the attention and care, especially in the restaurant.
Offered personalized service rather than reading rules from the book. What more to say - highly recommend this property.

Posted byAMEA

Hotel Staff

onFebruary 8, 2017

Dear Guest,

Greetings from Crowne Plaza Pune City Centre!

Thank you for the kind words. We are happy to know that you enjoyed your stay with us. Please do recommend us to your friends and family and we assure you that excellent hospitality experience will be delivered. Looking forward to welcoming you to the property again.

Warm Regards,
Divakar Shukla
General Manager

0points

0of 0voted this comment as helpful.

Crowne Plaza Hotels & Resorts Pune City Centre

Welcome to Crowne Plaza Pune City Centre, ideally situated in the heart of the city, offering a strategic location near the airport and railway station for convenient access. Our hotel boasts 173 spacious rooms designed for comfort and relaxation, along with a range of amenities including a swimming pool, spa, and gym to ensure a rejuvenating stay. Indulge your taste buds at Mosaic, our multi-cuisine restaurant that offers a culinary journey with food options from around the globe, prepared by our talented chefs. Experience the breathtaking panoramic view of the city at Evviva, our sky lounge. Enjoy a variety of cocktails, delicious food, and a vibrant atmosphere with multi-genre music to enhance your evening. With meeting and banqueting spaces spread over a total area of 11025 square feet, we offer versatile options for your events. Whether you're planning a corporate event or a wedding, our dedicated events team is here to assist you in creating a memorable and successful occasion. Come and experience the warm hospitality and exceptional service at Crowne Plaza Pune City Centre.

Read all reviews and comments for this product

Overall

4 out of 5

スタッフのサービスは良好

By Yasu from シンガポール

スタッフのサービスはおおむね良好でした。
これからもこの状態を維持していただきたい。
宜しくお願いします。

Posted byAMEA

Hotel Staff

onFebruary 8, 2017

親愛なるゲスト、

クラウンプラザプネーシティセンターのご挨拶

親切な言葉をありがとう。私たちはあなたが私たちと一緒に過ごすことを楽しんだことを知ってうれしいです。あなたのお友達やご家族にお薦めしてください。素晴らしいホスピタリティ体験をお届けします。あなたを再びプロパティに歓迎するのを楽しみにしています。
敬具、

ディバカルシュクラ
ゼネラルマネージャー

0points

0of 0voted this comment as helpful.

InterContinental Yokohama Grand

The InterContinental Yokohama Grand soars magnificently above the transformed city centre like a sleek yacht under sail. You will find a host of attractions close to the hotel, including Yokohama Cosmo World, Motomachi, a famous Yokohama shopping street, and Yamashita Park. The Yokohama Cup Noodle Museum is just a five minute walk away. You'll find that this iconic hotel in Yokohama caters to your every need and features a fitness centre, tranquil spa, lounge bar, and five exquisite restaurants.

Read all reviews and comments for this product

Overall

5 out of 5

平日の滞在

By mami from 三重県

ランチビュッフェは彩りのよい野菜やお料理がならぶ。パイがサクサクしていて美味しく、種類もいくつかある。チーズケーキ味のパイが美味しかった。週末とは違い、適度な人数で、ゆっくり余裕をもって盛りつけることができ、一皿ずつコース料理のように楽しむことができた。

Posted byAMEA

Hotel Staff

onFebruary 8, 2017

この度は、ヨコハマグランドインターコンチネンタルホテルをご利用いただき、誠にありがとうございます。
平日のランチブッフェをお楽しみいただけましたこと、大変嬉しく思っております。
私共ホテルでは、イタリア料理「ラヴェラ」とブッフェ・ダイニング「オーシャンテラス」にてランチブッフェをご提供しております。
季節ごとにフェアなどを開催しておりますので、ぜひまたお越し下さい。
またのご来館をスタッフ一同、心よりお待ち申し上げております。

宿泊担当支配人
ヨコハマグランドインターコンチネンタルホテル

0points

0of 0voted this comment as helpful.

Crowne Plaza Hotels & Resorts Pune City Centre

Welcome to Crowne Plaza Pune City Centre, ideally situated in the heart of the city, offering a strategic location near the airport and railway station for convenient access. Our hotel boasts 173 spacious rooms designed for comfort and relaxation, along with a range of amenities including a swimming pool, spa, and gym to ensure a rejuvenating stay. Indulge your taste buds at Mosaic, our multi-cuisine restaurant that offers a culinary journey with food options from around the globe, prepared by our talented chefs. Experience the breathtaking panoramic view of the city at Evviva, our sky lounge. Enjoy a variety of cocktails, delicious food, and a vibrant atmosphere with multi-genre music to enhance your evening. With meeting and banqueting spaces spread over a total area of 11025 square feet, we offer versatile options for your events. Whether you're planning a corporate event or a wedding, our dedicated events team is here to assist you in creating a memorable and successful occasion. Come and experience the warm hospitality and exceptional service at Crowne Plaza Pune City Centre.

Read all reviews and comments for this product

Overall

5 out of 5

Stay was good

By Niranjan R U from India

The room and the mosaic restaurant was good. I had been there for business. I used to have breakfast and dinner and the food was good.

Posted byAMEA

Hotel Staff

onFebruary 8, 2017

Dear Guest,

Greetings from Crowne Plaza Pune City Centre!

We are so glad that you enjoyed your stay with us. Guest’s comfort is our top most priority and we strive to ensure that our guests are refreshed and relaxed while staying with us! We hope to welcome you for the Crowne experience again!

Warm Regards,
Divakar Shukla
General Manager

0points

0of 0voted this comment as helpful.

InterContinental Ishigaki Resort

Nestled at the southernmost point of Japan’s Okinawa region, ANA InterContinental Ishigaki Resort is a haven of natural beauty. Boasting endless horizons of azure water, our luxury resort offers direct access to Maesato Beach, while indoor and outdoor pools mean you can swim all year round. Our restaurants serve delicious Japanese and global dishes, and our spacious Maesato Ballroom is ideal for conferences and banquets.

Read all reviews and comments for this product

Overall

5 out of 5

石垣島でおそらく最高のホテル

By Anonymous from Kawasaki

部屋からの眺め、施設、スタッフの接客含めて総合的に大変満足の行く宿泊でした。起床時にカーテンを開けた時の太陽の眩しさ、空と海の青さが鮮明に残っています。次回利用の際には連泊してもっとリゾート気分を満喫したいですね。

Posted byAMEA

Hotel Staff

onFebruary 8, 2017

この度はANAインターコンチネンタル石垣リゾートにご宿泊を賜りまして、誠にありがとうございます。またご滞在時のご所感をお寄せ頂き、重ねて御礼申し上げます。豊かな自然に囲まれた石垣島のご滞在をお喜び頂けたご様子を拝読し、大変嬉しく存じます。お客様より頂戴いたしました有難いお言葉を励みに、今後もお客様に安心してお寛ぎ頂けますようスタッフ一同、サービスの向上に努めて参ります。どうぞ次の機会もANAインターコンチネンタル石垣リゾートをご利用頂けますよう心よりお願い申し上げます。末筆ではございますが、お客様のご健康とご多幸を南の島よりお祈り申し上げます。
総支配人柳島司

0points

0of 0voted this comment as helpful.