A family-friendly hotel in Kenilworth with a brand new Tower Bistro restaurant Holiday Inn® Kenilworth - Warwick hotel is in the heart of Warwickshire, less than 15 minutes from the M40 and M6 motorways. Birmingham Airport (BHX) is a 20-minute drive, and Coventry station is within easy reach. A pleasant walk gets you to Kenilworth Castle and Elizabethan Gardens, and Warwick Castle is a short trip by car. You can step inside the house where Shakespeare was born in Stratford-upon-Avon , and then watch a play at the Royal Shakespeare Theatre . See a game at the Ricoh Arena , home of Wasps rugby and Coventry City football clubs, reachable by car in 25 minutes. If you’re hosting an event, the hotel offers four flexible meeting and event spaces that can accommodate up to 200 attendees. Business guests are within easy reach of Warwick Technology Park , the University of Warwick and exhibitions at the NEC and NAEC . At this hotel you can enjoy: - Free Wi-Fi - 24-hour room service - Free parking - Kids stay and eat free 212 Bar and Brasserie serves a full English breakfast, American/Italian menu for lunch and dinner. Grab a latte from Clock Tower Cafe and relax on the patio , or unwind with a drink in the hotel's stylish bar . Your quiet, spacious room comes with a choice of soft or firm pillows.
Bath plug not working, unable to resolve overnight, drains smelling.
Posted byCorporate
onMarch 2, 2025
Hello Valued Guest,
Thank you for staying at our Holiday Inn Kenilworth - Warwick. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.
Our goal is to let our guests experience a relaxing time with us, and I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management, and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.
We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,
Jenilyn J. Case Manager IHG Hotels & Resorts Service
Marion's newest hotel, the Holiday Inn Express & Suites , is conveniently located off I-57 and IL Rte 13 adjacent to Rent One Park. The hotel location is minutes away from the Williamson County Regional Airport (MWA) & within 15 minutes of Southern Illinois University. The Holiday Inn Express and Suites Marion is centrally located to the city's major employers such as Heartland Regional Medical Center, Aisin, Blue Cross Blue Shield, General Dynamics, Pepsi MidAmerica, Marion VA Hospital, John A Logan Community College & Southern Illinois University. Endless recreational activities await visitors of our Marion hotel. The Holiday Inn Express and Suites Marion is about an hour from Shawnee National Forest, home to miles of trails and more than 500 wildlife species. Serious anglers can find an abundance of lakes nearby including Rend Lake and Kinkaid Lake. The hotel is also near the Crab Orchard National Wildlife Refuge. Leisure travelers can explore the local culture with area wineries, Marion Civic Center, Williamson County Pavilion & the Illinois Star Centre Mall. Catch a Minor League Baseball game at Rent One Park, home of the Southern Illinois Miners! As a hotel guest in Marion, Illinois, you have access to modern amenities such as wired and wireless Internet access, refrigerators and microwaves, hot breakfast & a 24-hour Business Center. After work or play, our indoor heated pool & 24-hour Fitness Center are a great way to unwind.
So I made my reservation online went through the room Photos seen everything that I wanted and was looking for in a suite for Valentine’s Day/anniversary with a Jacuzzi tub, etc. once I get to the room check in at that point I realize that there is no Jacuzzi tub, and the staff just gave me a very vague reason for not having it due to renovations even though the online photo showed that the king suite had it very unhappy and will never recommend nor will I ever return
Posted byCorporate
onMarch 2, 2025
Hello Valued Guest,
Thank you for staying at our Holiday Inn Express & Suites Marion. We appreciate your business and making IHG Hotels & Resorts a part of your travel.
Our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately, and I'm confident they will take steps for improvement so it won't happen again.
We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,
Jenilyn J. Case Manager IHG Hotels & Resorts Service
A stylish hotel in a Grade II listed building with an art deco restaurant and free WiFi
Crowne Plaza® Liverpool John Lennon Airport hotel is within easy reach of Liverpool and Manchester via the M57 and M62 motorways, which are only an 11-minute drive away. Drop your car off in the large car park and take a direct train into the city centre from Liverpool South Parkway station, eight minutes away by bus. Liverpool John Lennon Airport is just five minutes away by car.
A Crowne Plaza® Meetings Concierge is your point of contact for organising events. The spacious Aerial Suite and Blenheim De-Havilland Room host social dinners and corporate functions, and you can also hold conferences in the 12 modern meeting rooms with smart TVs. The hotel is connected with free WiFi.
Many of Liverpool's attractions are within a half-hour's drive, including the famous football pitches Goodison Park and Anfield Stadium. There's shopping and dining at Liverpool ONE complex, and music fans love The Cavern Club.
You can dine our brand new restaurant, "spk.", which serves the best local cuisine - or as scousers say, scran. Or have a cocktail in our comfortable lounge bar. The hotel is located in the heritage-listed, 1930s former Speke Aerodrome building. You can spot vintage aircraft on a nearby apron as you eat breakfast in the former arrivals hall.
Enjoy access to the David Lloyd Leisure club and enjoy the Swimming Pools, Sauna, Steam Room or Gym.
Disappointing esp. as we had booked 6 rooms for 4 nights
ByKalVfromLiverpool
I am writing to express my dissatisfaction with my recent stay at your hotel. Several issues occurred during my visit that I believe need to be addressed for the benefit of future guests.
Boiler Issues: I was informed that the boiler parts required for repairs would arrive the following day, yet after four days, they had still not arrived. The lack of hot water made my stay uncomfortable. This has been an ongoing issue as I have read this in many of the reviews below. I wish I’d read the reviews before booking. Unprofessional Manager: When I approached the manager regarding the ongoing issue, I was met with an unhelpful and rude response. She suggested that if the hotel was not up to my standards, I should leave. As a paying guest, I found this response to be highly unprofessional. A manager should always handle customer complaints with respect and understanding. I would suggest customer service training for her in handling difficult situations. Spa Access: We were promised access to the David Lloyds spa, which was supposed to be included in the booking. However, the spa was out of function, and no one informed us of this beforehand. This was another aspect that was not up to the expected standard. Room Cleanliness: The "Do Not Disturb" sign was placed outside the door, requesting room cleaning, but this was ignored for the duration of our stay. Despite some friendly staff members, such as the night staff and breakfast staff, my experience was overwhelmingly negative. Unfortunately, based on these issues, I will not be booking at this hotel again.
I hope you will take this feedback seriously and address these concerns.
Posted byCorporate
onMarch 2, 2025
Hello KalV,
Thank you for staying at our Crowne Plaza Liverpool John Lennon Airport. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.
Our goal is to let our guests experience a relaxing time with us, and I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management, and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.
We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,
Jenilyn J. Case Manager IHG Hotels & Resorts Service
Welcome to the Holiday Inn Express and Suites, One of the Finest Clemson Hotels. Enjoy your stay at a state-of-the-art hotel in Clemson with cosmic, Clemson Tiger decor. Our Holiday Inn Express and Suites Clemson hotel is located at 1381 Tiger Blvd (HWY 123), minutes from Clemson University, home of the 2018 National Champion, Clemson Tigers! Our Holiday Inn Express of Clemson is located near the towns of Anderson, Central, Seneca, Easley, Liberty, Six Miles, Walhalla, Pickens and Westminster. Nearby attractions include Southern Wesleyan University, SC Botanical Garden, Lake Hartwell, Brooks Center for the Performing Arts, T. Ed Garrison Arena, Death Valley, and Little John Coliseum. Business travelers enjoy our location and corporate amenities, too. We are only minutes from Duke Energy, Reliable Sprinkler, Michelin, Milliken, Pickens Corporate Park, BASF, and Madren Conference Center. Our Clemson hotel has a 24-hour Business Center with copy and fax services, as well as a 1,300-square feet meeting room, which can accommodate up to 60 people. We offer great amenities to please leisure and business travelers, such as a free, hot breakfast bar, outdoor deck seating, a sun deck, a well-equipped Fitness Center and Wi-Fi Internet access. Stay at one of the finest hotels in Clemson, and enjoy our contemporary, well-appointed lobby, and a friendly staff waiting to show you real Southern hospitality. Must be 21 to register.
Please have pest control visit. Linen had a bug on it.
Posted byCorporate
onMarch 2, 2025
Hi Track,
Thank you for staying and choosing our Holiday Inn Express & Suites Clemson - University Area. We appreciate you being a member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and guest experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M. Case Manager IHG Hotels & Resorts Service
The heart of downtown.
Located in the center of downtown Winston-Salem in the historic Pepper Building, the pet friendly Hotel Indigo Winston-Salem Downtown effortlessly blends into the Art Deco-inspired architecture of the neighborhood. Local art lines the walls of the hotel, capturing the eclectic vibe of Winston-Salem's Moravian heritage and growing tech industry. The 75 rooms feature plush bedding, spa-inspired showers, complimentary Wi-Fi and Aveda bath amenities. Dine at our Sir Winston Restaurant and Wine Loft for a taste of North Carolina's farms and vineyards, or sip a specialty cocktail from the mezzanine lounge overlooking the restaurant.
This property does not give Diamond members free breakfast or any other real IHG Diamond benefits. When I asked about it was told they give 600 points. Need I say more??
Posted byCorporate
onMarch 2, 2025
Hi BenA,
Thank you for staying and sharing your experience at our Hotel Indigo Winston-Salem Downtown. We appreciate you for being one of our IHG One Rewards Diamond Elite Ambassador members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to address this accordingly.
We look forward to seeing you again on your future trips!
Safe travels,
Jomar M. Case Manager IHG Hotels & Resorts Service
Holiday Inn® Mayagüez & El Tropical Casino
A warm welcome to the City of Mayagüez, and to one of its foremost hotels, renowned for service and quality excellence.
Located in a lush and tropical setting and surrounded by mountains and the ocean, Mayagüez has many wonderful attractions and activities to experience. Adjacent to Highway 2 and only two (2) miles from the local airport Eugenio Maria de Hostos (MAZ) and twenty (20) miles from Rafael Hernandez Airport in Aguadilla (BQN) and no passport is required for USA citizens, our hotel is close to all major commercial activities and attractions such as beaches, historical sites, shopping malls and much more...
In the hotel, you will enjoy our Tropical Casino, West Coast Bistro and our Bar, as well as our recently renovated pool. And most importantly, free parking no resort fee added to your reservation charge.
Kick back, enjoy our hospitality and let us pamper you!
Restaurant staff were more interested in talking and accommodating friends than serving paying customers, extremely slow service
Posted byCorporate
onMarch 2, 2025
Hello Valued Guest,
Thank you for staying at our Holiday Inn Mayaguez & Tropical Casino. We appreciate your business and making IHG Hotels & Resorts a part of your travel.
Our goal is to let our guests experience a relaxing time with us, and I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management, and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.
We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,
Jenilyn J. Case Manager IHG Hotels & Resorts Service
Enjoy our centrally located hotel in Tulsa OK Located in the Tulsa Greenwood District, our hotel is next door to restaurants, bars, attractions and more! Our hotel is walking distance to the famous Cains Ballroom & Brady Theater, steps from Guthrie Green, Tulsa's downtown park, entertainment center & across the street from the Oneok field -home to the Tulsa Drillers & FC Tulsa. BOK center brings national acts that is a short (free) shuttle ride away. Don't miss "Museum Corner" - six museums right outside our front door!
Including Greenwood Rising, Bob Dylan and Wood Guthrie Museums. Corporate offices are also located within one block of our hotel including Williams, BOK, ONEOK, OneGas, Magellan & USA BMX headquarters.
Our newly built hotel includes complimentary breakfast, complimentary airport shuttle to/from TUL and within a mile radius, complimentary WiFi, guest rooms overlooking the stunning Tulsa skyline, 18 suites, meeting space, plush linens & more!
Enjoy monthly art crawls in the Tulsa Greenwood District, weekly sporting events, multi concerts throughout the year, annual art events, weekly outdoor yoga, daily concerts including shows from world-renowned artist.
The employees on the weekend don't care about customers or customer service. They acted like it was a problem answering questions, and didn't really care if customers were satisfied.
Posted byCorporate
onMarch 2, 2025
Hi TK79,
Thank you for staying and choosing our Holiday Inn Express & Suites Tulsa Downtown for your weekend getaway. We appreciate you being a member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and guest experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M. Case Manager IHG Hotels & Resorts Service
A modern Northampton hotel within easy reach of the town centre, with a smart restaurant and excellent event facilities.
Holiday Inn® Northampton hotel is less than 10 minutes drive from central Northampton and well situated for exploring the surrounding countryside. The M1 is an eight-minute drive away, and it is less than three miles to Northampton Railway Station. You can reach London Luton Airport (LTN) and Birmingham Airport (BHX) in less than an hour by car. Buses stop just steps from the hotel and parking is free for all guests.
Pop into Northampton to browse its shops, eateries and cultural spots such as Northampton Museum and Art Gallery. Within half an hour by car from the hotel, you can explore the gardens at Woburn Abbey, tour Althorp Estate or watch motor racing at Silverstone.
If you're here on business, you can host an event for up to 70 delegates in the hotel's four well-equipped meeting rooms. Planning a wedding? The hotel can cater for up to 70 guests, with outdoor spaces providing a leafy backdrop for photos. Friendly staff serve a delectable selection of tasty, modern dishes in the hotel restaurant. After dinner, grab a coffee and use the free Wi-Fi to check emails in the laid-back lounge, Burn off energy in the Fitness Centre and choose from a pillow menu for a great sleep. Kids stay and eat free.
This hotel is very outdated needs an update window handle was missing window was full of mist draught was coming in window would close properly no hot water in shower handle on shower fell off big rip in bed base overall very disappointed in holiday inn not what you'd expect from a big hotel like this will definitely not be staying with this hotel chain again chip and pin was no existent in restaurants so could only order food til as for pin but they had no means doing that on there smashed. Screen tablet
Posted byCorporate
onMarch 2, 2025
Hello William,
Thank you for staying at our Holiday Inn Northampton. We appreciate your business and making IHG Hotels & Resorts a part of your travel.
We strive to be the best Holiday Inn, and it is our goal to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately. I'm confident they will take steps for improvement so it won't happen again.
We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,
Jenilyn J. Case Manager IHG Hotels & Resorts Service
Welcome to the Holiday Inn Hotel Macon North
The Holiday Inn Macon North, Macon, GA's finest hotel is the ideal place for business and leisure guests visiting this historic Southern city. Guests will enjoy our hotel's convenient location just off Exit 169 of I-75 and its proximity to businesses and attractions in Macon.
Lodging at our smoke free Macon, GA hotel means families can easily visit the many attractions nearby. The Georgia Sports Hall of Fame, the Hay House "Palace of the South" and the Ocmulgee National Monument are all less than 10 miles away.
Travelers appreciate the convenient location of our Macon accommodations. We offer easy access to the Macon Regional Airport, Downtown Macon, Mercer University, Macon State College, Wesleyan College, Central Georgia Tech, and University of Phoenix. There's also a 24-hour Business Center and free high-speed and wireless Internet access for any business needs.
Our Macon lodging offers comfortable rooms and upscale amenities. The expanded, Fitness Center has a 40-inch LCD TV to keep workouts fun. The kids will love the heated, indoor saltwater pool, and you can enjoy a cocktail or casual dining at Kem's, our full-service restaurant which offers dinner. Book your reservations today at the Holiday Inn Macon North.
Very disappointed to find a charge of $33.75 on my credit card after paying with points. This place charges extra for breakfast, we went to the waffle house and it probably cost less. Strong perfume in the provided soap and shampoo makes my eyes water. They won't even answer the phone to explain the extra charge. I will avoid the location in the future.
Posted byCorporate
onMarch 2, 2025
Hi Puddmonkie,
Thank you for staying and sharing your experience at our Holiday Inn Macon North. We appreciate you for being one of our IHG One Rewards Diamond Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M. Case Manager IHG Hotels & Resorts Service
Between Downtown Atlanta and Buckhead, and across from Emory University Hospital, Crowne Plaza Atlanta - Midtown is perfectly situated for both business and leisure travelers. Close to Fortune 100 companies and popular attractions such as the Georgia Aquarium, Fox Theater, Piedmont Park, World of Coca-Cola, Mercedez-Benz Stadium, State Farm Arena, and College Football Hall of Fame, our hotel offers convenience at every turn. Georgia Tech is just minutes away, making us an excellent choice for students, parents, and alumni.
Enjoy modern guestrooms, free Wi-Fi, and a 24-hour Fitness Center. Relax by our outdoor rooftop pool or enjoy a meal at our on-site restaurant and bar.
Our prime Midtown location, near Georgia World Congress Center (GWCC), also makes us “the place to meet,” with 31,000 square feet of event space an 17 function rooms, including the breathtaking SKY Room on the 25th floor. Experience authentic Southern hospitality and an unforgettable stay at Crowne Plaza Atlanta - Midtown.
My room was sold out when I purchased in advanced. Did not have enough staff to fix any problems in my room that my family got moved to. Main light bulbs did not work had to use small lamps. Room was very dark. Tv was not working…. We basically had to room to sleep and hurry and leave the next day
Posted byCorporate
onMarch 2, 2025
Hello JAY123,
Thank you for staying at our Crowne Plaza Atlanta - Midtown. We appreciate your business and making IHG Hotels & Resorts a part of your travel.
Our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately, and I'm confident they will take steps for improvement so it won't happen again.
We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,
Jenilyn J. Case Manager IHG Hotels & Resorts Service