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    February 14, 2017
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Enjoy a convenient hotel location in Central Fremont! Welcome to the Holiday Inn Express & Suites Fremont-Milpitas Central. Your lodging comfort is our business with daily complimentary Express Start breakfast, known for its wide selection of sumptuous hot items such as freshly baked Cinnamon Rolls and Smart Roast Coffee that assures you a refreshing jumpstart to a workday. The vastly renovated hotel is just a short drive to local attractions, businesses & the San Jose International Airport. A block away is Pacific Commons entertainment and shopping center where you will find a variety of restaurants, bars & apparel stores. Other shopping options are also minute’s away New Park Mall, the Great Mall of the Bay Area & the Fremont Hub. Business travelers find our hotel location strategically within reach to San Jose/Silicon Valley, Oakland, Central Valley & to both convention centers San Jose's McEnery Convention and Santa Clara Convention, Amazon, Tesla Motors, Seagate Technology, Hewlett Packard, Synnex and Sysco Foods are some of the several major companies nearby. Leisure facilities nearby are Table Tennis America, California Billiards, City Beach Volleyball Club and Fremont Sports Complex. We will ensure that you enjoy the amenities of home away from home and the consistency, quality and satisfying comfort in your travel.
 
Overall
3 out of 5
3 out of 5
OK at best
By Hmark from New York
The room was noise with it being next to a warehouse. Also there are a lot of trucks coming and going through out the night through the weekend.
Customer avatar
Posted by
onApril 1, 2025
Hi Hmark,
Your feedback is essential, and we appreciate your loyalty as an IHG One Rewards Diamond Elite member. Thank you for staying at the Holiday Inn Express & Suites Fremont - Milpitas Central.
Our goal is to leave every guest with irresistible smiles during their stay, and I’m sorry to hear about your recent experience. I have shared your feedback with our hotel management team, and I am confident they will take appropriate steps to improve our services.
Thank you for making us part of your visit.
Yours in hospitality,
Jessica R.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Nestled in the vibrant Brookfield Square district, Holiday Inn Brookfield - Milwaukee is ideally located for business travelers and vacationers. We are just 20 miles from Mitchell International Airport and major attractions like the Milwaukee Zoo and American Family Stadium. Unwind in our spacious rooms designed for relaxation and enjoy a quality sleep experience after a busy day. With an indoor pool, a state-of-the-art Fitness Center, and a beautiful atrium, we ensure your visit is relaxing and enjoyable. Dive into the local culture with dining and shopping at The Corner of Brookfield or take a round of golf at the neighboring Brookfield Golf Course. The Harley Davidson and Milwaukee Art Museum are just a short drive away.
 
Overall
1 out of 5
1 out of 5
Horrible experience
By MaichaR from Dixon Illinois
Room was dirty, bathroom was dirty, the pool was freezing cold the jacuzzi was down , my ihop experience was horrible. Police presence scared my granddaughter. Also no complimentary breakfast as I was told on check in . Never again will I stay here !
Customer avatar
Posted by
onApril 1, 2025
Hello MaichaR,
Thank you for staying at Holiday Inn Brookfield - ​​Milwaukee. We appreciate your loyalty to IHG® One Rewards as one of our Silver Elite members.
We value your feedback, and we try hard to meet your expectations. I am sorry if we missed a mark this time. We hear you, we care about your feedback. I appreciate you taking the time to let us know. I have emailed you to discuss this further.
We look forward to seeing you soon.
Aly M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Our business hotel and resort in downtown Chandler, AZ, is a perfect spot to balance work and play. Crowne Plaza® Phoenix - Chandler Golf Resort features well-appointed rooms, free Wi-Fi, a sparkling outdoor pool with a jacuzzi, and elegant meeting spaces and various amenities.​ ​Walk to downtown Chandler, a vibrant community with microbreweries, diverse local restaurants, shops, and live music. Visit Chandler Center for the Arts before teeing off at the adjacent, 18-hole championship golf course - San Marcos Golf Course. Business travelers will be near the Phoenix Convention Center and companies like Bank of America and Intel.​ Whether you're in town for business or leisure, our pet-friendly resort is the ideal place to relax and recharge.
 
Overall
3 out of 5
3 out of 5
Complimentary EV chargers for cars are for Teslas ONLY
By Fritz21 from Tucson, Arizona
I booked this hotel because it advertised complimentary EV charges. Upon checking in, I was informed that, yes, EV chargers were complimentary for guests. I drove my car to the EV station, and found that the complimentary charging was for Tesla vehicles ONLY. To charge my Toyota, I had to pay a fee. I brought this situation to the attention of the front desk staff, and was told they would inform the manager and I would receive a response: I did not. The property needs some updating - the carpet in the breakfast room was absolutely threadbare, and some trimming of dead landscaping branches should be performed. On the plus side, the beds were very comfortable, and the room spacious. The location of the Hotel is excellent, with many restraurants nearby.
Customer avatar
Posted by
onApril 1, 2025
Hi Fritz21,
Thank you for staying at our Crowne Plaza Resort Phoenix - Chandler Golf Resort for your bridal gown shopping. We appreciate you for being one of our IHG® One Rewards members.
Our hotel strives to provide modern express productivity and efficiency. I understand your expectations, and I am sorry we missed the mark this time. I alerted our hotel management regarding your experience so they can use this as a reference for improvement.
We hope you allow us to share a more positive experience soon.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to a hidden gem for your autumn adventures in Durango, Colorado! When visiting Colorado, we invite you to the Holiday Inn Hotel & Suites Durango Downtown. Located near Historic Downtown Durango, we are less than a mile from the Durango Silverton Narrow Gauge Railroad, and 25 miles from local ski resort, Purgatory. When flying into Durango, La Plata County Airport (DRO) is located only 15 miles from our hotel. Stay connected with free high-speed Internet access in-room and throughout the hotel. Tie up loose ends in our 24-hour Business Center and maintain your exercise regimen in our Fitness Center, indoor pool, and whirlpool. Dine in at our onsite restaurant Gray Copper Tavern. Our restaurant has a full bar and 13 large HDTVs for the sports enthusiast. Experience our unique menu, from cooked to order breakfast and dinner, to the comforts of To Go service. Plan a successful event with our onsite meeting spaces and catering services. We offer 1525 square feet of flexible meeting space. Our state-of-the-art boardroom is also available for uninterrupted, focused retreats. Visit these popular attractions while in Durango: Fort Lewis College, Mesa Verde National Park, San Juan National Forest, Sky Ute Casino, Animas River Walking Trail, and Phil's World Mountain Biking Trails. Experience all that our newly renovated Holiday Inn Hotel and Suites Durango Downtown has to offer!
 
Overall
3 out of 5
3 out of 5
This place is falling apart.
By ElPasoEd from El Paso, TX
Couldn’t charge my phone because the USB outlets didn’t work. Couldn’t use my own charger because regular outlets would shutoff. Couldn’t take a shower because the bathtub faucet shot off… On the plus side, the bed was comfortable.
Customer avatar
Posted by
onApril 1, 2025
Hi ElPasoEd,
Thank you for staying at our Holiday Inn & Suites Durango Downtown for your leisure travel. We appreciate you for being one of our IHG® One Rewards members.
Our hotel aims to showcase comfortable and modern facilities. I understand your expectations, and I am sorry to learn about what happened during your visit. I shared your comments with our local managers so they can use this as a reference for improvement.
We hope you allow us to share a more positive experience soon!
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
You'll receive a warm welcome when you choose Holiday Inn Express West Acres in Fargo. We have a terrific location that offers everything you need to "Stay Smart" with us. We're located off of I-29 and within minutes of Sanford Medical Center, Hector International Airport (FAR) and NDSU. You'll also love that we are across the street from Fargo's premier shopping & dining destination, the West Acres shopping center. Business trips are productive when you take advantage of our complimentary high-speed wireless internet and a 24-hour Business Center. You'll be close to the Red River Zoo, Fargodome, and Red River Valley Fair when you stay with us. Our hotel's spacious Deluxe Kings are equipped with in-room refrigerators & Keurig coffee makers. We offer a complimentary hot breakfast including our signature cinnamon rolls, pancake maker, cereal, and of course fresh eggs every day! We have a fitness center, pool area, and even sundries shop to ensure you have everything you might need. Our contemporary room design including a flat screen TV, Dove personal care products and Keurig coffee makers. At the core of the Holiday Inn Express experience is our service, we strive to give you an unmatched standard of excellence. See for yourself how we make you feel right at home.
 
Overall
3 out of 5
3 out of 5
Comfortable bed , lack of service in the pool
By Vane from Fargo ND
The place is very nice and clean, but the pool water was very cold and the Yacuzi was not useful.
Customer avatar
Posted by
onApril 1, 2025
Hi Vane,
We appreciate you staying at the Holiday Inn Express Fargo-West Acres and doing business with us.
Our hotel is committed to providing an efficient stay, focusing on the features that matter most to you. I'm sorry about what happened. We appreciate your comments, which we will share with our hotel management for improvements.
Looking forward to your future stays.
Best regards,
Lovely D.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express Visalia! Visalia’s most modern Holiday Inn Express nestled within the foothills below the majestic Sierra Nevada. You can explore the Sequoia National Park, the San Joaquin Valley, King’s Canyon National Park, Rawhide Ballpark, Fox Theatre, ImagineU Interactive Children’s Museum, McDermott Field House, Crystal Cave and Lake Kaweah. The hotel is located just minutes away from HWY 198 and Route 99. Business travelers will benefit from the proximity of our Holiday Inn Express Visalia to many nearby companies including Visalia Industrial Park, IBM, Alcoa, AT&T, Cigna, Leprino Foods, Kaweah Delta Health Care District, Travalco, and Visalia Convention Center. Our Holiday Inn Express hotel offers easy access to attractions including the Rawhide Ballpark, Fox Theatre, Adventure Park, ImagineU Interactive Children’s Museum, and the McDermott Field House and Sports Center. This state of the art hotel features special in room amenities such as free high-speed internet access, microwave and refrigerator, "Keurig coffee maker", and free local calls. Take time to relax and enjoy our outdoor swimming pool, business center, free high-speed wireless internet, and fitness center. Whether you visit Visalia for business or vacation travel, stay comfortably at our Holiday Inn Express hotel.
 
Overall
3 out of 5
3 out of 5
good location poor breakfast
By Tech from Cal
good location but the breakfast was allways missing something .
Customer avatar
Posted by
onApril 1, 2025
Hi Tech,
We appreciate you as our IHG One Rewards Diamond Elite member. Thank you for choosing to stay at our Holiday Inn Express Visalia - Sequoia Gateway Area for your business travel.
Our hotel is known to be efficient for simple, smart travel. While we are glad you found our location to your liking, I am sorry for the experience. We value your feedback, and we'll use this to monitor and improve our service.
We hope to share with you a better service on your next visit!
Safe travels,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Holiday Inn Express San Francisco Airport North is centrally located just one mile north of San Francisco International Airport and minutes from San Francisco's world famous attractions such as the Moscone Center, Golden Gate Bridge, Chinatown, AT&T Park, Fisherman’s Wharf, Pier 39, and the Chase Center. Companies such as Genentech, SuccessFactors, and other South San Francisco companies are all within five minutes from the hotel’s central location. Complimentary amenities with each night's stay include a complimentary hot morning breakfast buffet, complimentary scheduled San Francisco International Airport and BART station shuttle service, complimentary high-speed wired and wireless internet access, and complimentary use of the hotel's 24-hour business center. The hotel also offers guests an expanded fitness room, whirlpool spa, guest laundry, and market pantry. In-room amenities in all of the hotel's oversized guestrooms include a luxury pillow-top mattress, microwave and refrigerator, digital safe, a flat panel television with DIRECTV's new HDTV Package that includes 124 Premium channels, and a premium Keurig coffee maker. We offer Park Stay and Go packages that include one night's stay plus up to fourteen days of additional parking beyond your stay..
 
Overall
2 out of 5
2 out of 5
Below expectations
By Vicky from Las Vegas
Even for a one-night stay, it felt overpriced given the disappointing experience. It didn’t reflect the standards one would expect from an IHG property.
Customer avatar
Posted by
onApril 1, 2025
Hi Vicky,
Thank you for staying at our Holiday Inn Express San Francisco-Airport North for your leisure travel. We appreciate you for being one of our IHG® One Rewards Silver Elite members.
IHG Hotels and Resorts is known for providing true hospitality and quality service. I understand your expectations, and I am sorry we missed the mark this time. I shared your comments with our local managers to monitor and improve the quality of our service.
We hope you allow us to share a more positive experience soon.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn® Lakeville, Minnesota Hotel Of all Twin Cities hotels, the award-winning Holiday Inn® Hotel Lakeville, MN offers the most appealing accommodations for guests of any agenda. This hotel's location near Mall of America, just 15 mi away, attracts shopping fans, and Twin Cities businesses bring corporate guests, too. If you're looking for area hotels near Mall of America or the Twin Cities, opt for our Lakeville, Minnesota hotel Leisure travelers appreciate this Twin Cities hotel's location near popular area attractions. Not only is our hotel near Mall of America, but we're also just 25 minutes from downtown Minneapolis and St. Paul. Valleyfair, the Minnesota Zoo, Buck Hill Skiing, Canterbury Park, county fairgrounds and the Minnesota Twins are also nearby. This always accommodating Lakeville Minnesota hotel, just off I-35, is close to St. Paul River Center and the Minneapolis Convention Center, ideal for those attending conventions. We offer event space, perfect for meetings or Lakeville weddings, and a Business Center. It's hard to find other Twin Cities hotels with this many corporate options. Whatever brings you to the Twin Cities area, this hotel's location in Lakeville, MN promises the ultimate in convenience and quality service. Unlike many hotels in Lakeville, MN we boast an indoor water park, perfect for the kids. Choose a name you can trust and stay at the Holiday Inn® Lakeville, Minnesota hotel.
 
Overall
2 out of 5
2 out of 5
Pool area looks good in pictures, real life was not as good
By J.L. from North Dakota
Water slide not being open was severe disappointment for kids
Customer avatar
Posted by
onApril 1, 2025
Hi J.L.,
Thank you for choosing our Holiday Inn & Suites Minneapolis - Lakeville to host your leisure travel. We appreciate you as one of our IHG One Rewards members.
Our hotel is known to provide enjoyable travel for all. While we are glad you found our room to be clean, I am sorry about what happened. We value your feedback, and we'll use this to monitor areas that need attention.
Thank you again for making us part of your family vacation, and we hope to share with you a better service on your next visit!
Safe travels,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Our Hotel located in the "Oasis of Nevada," charms every visitor with its small town ambiance. Located on Rte-50, the Holiday Inn Express® Fallon hotel places guests in easy reach of everything you need in town, whether you're visiting for business or pleasure. You'll be able to work efficiently while enjoying this Fallon hotel's convenience and comfort. Finish work in the Business Center or the cozy library using the hotel's complimentary Wi-Fi access. If you need to host a meeting, be sure to ask about the meeting room that has seating for up to 30 guests. The Naval Air Station Fallon, Union Pacific, Cormark and Lockheed Martin are all near the hotel's location. Although Fallon, Nevada is a small town, it is filled with big fun. Sharing a parking lot with the hotel is the iconic Stockman's Casino, voted best casino in town. Get your adrenaline pumping with the races at Top Gun Raceway, and outdoors and history lovers should take the time to visit Grimes Point, home to ancient petroglyphs and miles of beautiful trails. Our guests always feel pampered with great amenities like our indoor heated pool and whirlpool and our outdoor pool offering the best of both worlds. The Fitness Center can also help you to relieve the stress of the day. Start your day off the smart way with the hot, free Express Start Breakfast Bar, which is served fresh every morning. Book your room now, and let us welcome you with Western hospitality.
 
Overall
1 out of 5
1 out of 5
Warning, under construction
By Ironmikeww from Washington State
Not a pleasant experience, employee not familiar with hotel layout and unable to meet my room request.
Customer avatar
Posted by
onApril 1, 2025
Hi Ironmikeww,
Thank you for staying at our Holiday Inn Express Fallon for your stopover. We appreciate you as one of our IHG One Rewards members.
Our hotel aims to be efficient for simple, smart travel. I am sorry to learn about what happened during your visit. I alerted our hotel management about this and will take action to improve areas that need additional attention. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Sincerely,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn St. Louis - Downtown Conv Ctr located next to America's Convention Center & Dome , and just one block from St. Louis' newest expansion area "Washington Avenue" featuring unique dining, shopping boutiques and entertainment. Our convenient downtown location is just nine blocks from Busch Stadium , home of the St. Louis Cardinals & Ballpark Village, and Enterprise Center , home of the St. Louis Blues ! We’re minutes from some of Saint Louis' historical sites such as St Louis Gateway Arch, Anheuser Busch Brewery, Forest Park Zoo , and St Louis Union Station , home of the new St. Louis Aquarium . The Holiday Inn St. Louis - Downtown Conv Ctr features 293 beautifully appointed guest rooms and suites that feature a Keurig Coffee Maker, complimentary wireless high-speed Internet access, mini-refrigerator & microwave. You can relax in our indoor heated pool featuring a spacious pool deck, or get your heart pumping in our state-of-the-art Fitness Center. We're the perfect business address for visitors to Wells Fargo, PWC, Procter & Gamble, US Bank, Nestle Purina, AB, Accenture, Siemens, ADM, Marathon Petroleum, Schneider Electric, KPMG, Mallinckrodt & SLU.
 
Overall
1 out of 5
1 out of 5
Very poor hotel
By Traveler from America
This hotel has gone way down in recent years. Only 1 elevator out of 3 works. Some of my groups rooms were dirty including drug paraphernalia being in the room. I can’t believe this is still under the IHG flag.
Customer avatar
Posted by
onApril 1, 2025
Hi Traveler,
We appreciate you choosing Holiday Inn Saint Louis - Downtown Convention Center for your business trip and thank you for being one of our IHG One Rewards Platinum Elite members.
While our hotel upholds a global reputation for service and comfort, I am sorry that we missed the mark this time. We value your input and will use this for our future improvements.
I sent you a private message to discuss this further. I hope you read it at your most convenient time.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
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