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    February 14, 2017
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We are located in Saginaw Township, near Bay City and a short drive to Midland. Located just off I-675, and we're only five miles from downtown Saginaw. Our hotel is centrally located to all of the Tri-Cities' area attractions, from the nearby Fashion Square Mall and the open waters of Saginaw Bay. If golfing has brought you to the area, you'll appreciate that we are near many golf courses including Apple Mountain and Swan Valley. We are also a short drive to the Birch Run Premium Outlet Mall and Frankenmuth's Little Bavaria German Village. Corporate travelers appreciate our close proximity to many local businesses including the World Headquarters of Dow Chemical, Dow Event Center, Covenant Healthcare & Saint Mary's. Also, Saginaw Valley State University and Delta College is 2 miles down the road. Our meeting space is 1,000-square feet, perfect for your next event. We have a 24-hour business center and free high-speed internet access for your traveling needs. Whether business or pleasure brings you to Saginaw, our hotel's ready to meet your needs. Amenities at this hotel include 24-hour snack shop, a complimentary, hot breakfast bar, a 24-hour fitness center, indoor pool and whirlpool. You'll find comfortable accommodations and quality amenities when staying with us, so make your reservation today!
 
Overall
2 out of 5
2 out of 5
Ok Stay
By Jayce from Saginaw, Mi
The stay was mediocre. Check in was awful due to booking through 3rd party and even after the room had been booked prior to my arrival, the room I paid for was not available. I assume this change caused the virtual credit card that’s needed from the third party booking to the hotel didn’t work.
Customer avatar
Posted by
onApril 1, 2025
Hi Jayce,
We appreciate you choosing to stay at our Holiday Inn Express and Suites Saginaw for your work travel needs and for doing business with IHG Hotels and Resorts.
Our goal has always been to provide our guests with the best hospitality service, and I am sorry to hear about what happened. I forwarded your feedback to the hotel management to identify areas where we can improve.
Thank you for sharing your thoughts about your stay. We hope to welcome you back.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Hotel Indigo Gainesville-Celebration Pointe is a boutique hotel located just off I-75, near the University of Florida and in the heart of Celebration Pointe, a modern live/work/play planned community. Our pet-friendly hotel features boutique-style guestrooms with spa-like bathrooms, a 24-hour fitness center, and an outdoor pool and patio. Join us in GATHER Social Lounge for comfort food with Florida flair. Our Gainesville hotel sets the stage for one-of-a-kind meetings and weddings designed to inspire creativity and spark collaboration. If you want to unwind in the heart of nature, the six-mile Archer Braid Trail is just steps from our hotel. You can also visit the beautiful Kanapaha Botanical Gardens, home to Florida’s indigenous flora and fauna, or celebrate two American music icons at nearby Bo Diddley Plaza and Tom Petty Park.
 
Overall
3 out of 5
3 out of 5
Too Loud
By DallasDan from Dallas, TX
This trip was for a softball series and after a delay Friday flying out of Dallas, I was running on just a few hours of sleep. Saturday was game day and come Saturday night, I needed some sleep. Unfortunately above us was either a large dog stomping all night or a very inconsiderate person. I called the front desk at midnight and that didn’t help. I stayed there in September and the room smelled of dog urine. It wasn’t noticeable until I woke up in the middle of the night and was leaving in the morning. So that’s on me.
Customer avatar
Posted by
onApril 1, 2025
Hi DallasDan,
Thank you for staying at the Hotel Indigo Gainesville-Celebration Pointe. We appreciate you as one of our IHG® One Rewards members!
I am sorry to learn about the issues you encountered during your stay. We strive to provide impressive service and the highest quality of accommodation to all of our guests. I have shared your comments with the hotel management team. I'm certain that they'll look into addressing the issues you raised so they won't occur again.
We hope we see you again soon in your travels and make your stay better than this last one!
Best,
Jonathan A
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Step into a relaxing and restful space at our Atwell Suites Kansas City Airport hotel, where every feature is thoughtfully designed for working, socializing, or unwinding. Our hotel in Kansas City, MO, is just a five-minute drive from the airport, and we’ll provide transportation for free—no matter what time of day or night. Whether you’re here for work, play, or everything in between, we offer easy access to local attractions. The KCI Expo Center is a quick two-minute walk from our hotel. On your afternoons off, enjoy the Zona Rosa Town Center, an open-air, mixed-use shopping center. Kansas City’s best restaurants, shops, and golf courses are minutes away. Our spacious suites are designed for both rest and productivity. You’ll find a comfortable bed and well-appointed workspaces, ensuring a perfect balance for work and relaxation. Each suite includes a spacious closet, microwave, mini-fridge, wet bar, and coffee maker—everything you need for a home-like experience. Plus, enjoy a cozy lounge area, perfect for unwinding after a busy day.
 
Overall
5 out of 5
5 out of 5
Loved this new hotel! I would recommend to anyone looking at staying in the area! Clean, confuy, welcoming and very modern!
By Susan from Maine
Loved anything about this hotel! It’s clean, comfy and welcoming! They have an on site bar for a drink upon check in. Loved the breakfast area with fresh coffee and sparking flavored water options. Very modern! Looking forward to my next trip where I can stay at the Atwell Suites!
Customer avatar
Posted by
onApril 1, 2025
Hi Susan,
We're thrilled to hear that you enjoyed your stay with us, from the cleanliness and comfort of our rooms to the amenities we offer. It's great to know that our on-site bar and breakfast area added to your positive experience. We look forward to welcoming you back on your next trip!
- The Staff at Atwell Suites Kansas City Airport
0points
0of 0voted this comment as helpful.
 
The Candlewood Suites York, PA Newest Extended Stay Hotel Is Close to Everything! Stay with us on your next visit to Pennsylvania. We are situated less than a mile east of I-83. Our hotel's location is near Hershey, Harrisburg, Lancaster and Gettysburg. Guests with children visiting Hershey Park can easily add the Turkey Hill Experience and Dutch Wonderland to their stops as we are in close proximity to all three! From our location you can easily plan a day trip to Historic Gettysburg. There you can explore the battlefields, monuments and be transported back in time as you walk the streets in one of America's most well preserved historic towns. For our corporate travelers we off many amenities and programs. Not to mention that we are close to several major corporations like Harley Davidson, Johnson Controls, AESYS Technologies, Caterpillar, Voith, Graham Packaging, MacSteel and RR Donnelley. Traveling on business to York is especially easy with Harrisburg International Airport only 30 miles away from our hotel. All guests are welcomed to utilize our 24- hour Business Center and Free High-Speed Wireless Internet Access. Finish your day by enjoying all the comforts our Candlewood Suites York PA hotel provides. Each room is well equipped with everything you need to feel right at home in York, PA, we invite you to cookout on one of our three gas grills, watch a DVD in the comfort and privacy of your own room.
 
Overall
3 out of 5
3 out of 5
Ok for price but could be better
By Char from York, PA
We have stayed at this hotel in the past and it very clean and spacious. This experience was not the same. The room was ok there were areas I had to clean myself. It appeared it was a fast job cleaning the room. The bathroom shower- the bar was rusted, the knob wasn’t staple possibly broken beforehand.
The carpet is in room should be replaced. The recliner chair hair is the room needs to be clean.
For the price there should be some kind of breakfast offered.
Customer avatar
Posted by
onApril 1, 2025
Hi Char,
Thank you for staying at our Candlewood Suites York. We appreciate your loyalty as an IHG One Rewards member and making IHG Hotels & Resorts your travel partner.
We strive to build a unique connection with you through the best service. I am sorry to learn that it didn't happen. I have shared your feedback with our hotel management, and I trust that all the necessary actions will be taken to address the issues highlighted.
We are looking forward to your next visit.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express & Suites Ocala! We are centrally located just off I-75 at HWY 200 (Exit 350). Downtown Ocala and Ocala International Airport-Jim Taylor Field (KOCF) are just minutes away. Whether you’re here visiting HeathBrook, Silver Springs, or Downtown Ocala, we are just an easy drive to those locations and to anywhere in the county. We are just minutes from attractions like the Ocala Civic Center, FAST (FL Aquatics Swimming & Training facility), Appleton Museum of Art, Coca Cola Building, Union Train Station, Ocala National Forest, and Silver Springs State Park. Weekend travelers will love HITS events, as Ocala is the “ Horse Capital of the World .” We are also close to several corporate locations including General Electric, Amazon and E-ONE. Also, whether you are here supporting the COVID-19 efforts or visiting for other medical reasons, you’ll be glad to know that we are near Ocala Regional Medical and HCA Florida West Marion Hospital . Here, business and leisure travelers can enjoy modern and clean accommodations with a refrigerator, microwave, wired and wireless high-speed Internet, and a Keurig coffee maker in every room. We have an outdoor pool, snack shop, a 750 sq. ft. meeting room, and a large Fitness Center that includes free weights. You can also enjoy our hot Express Start breakfast daily! We look forward to welcoming you!
 
Overall
3 out of 5
3 out of 5
Loud and not clean
By Bgreen83 from Jacksonville, Fl
I stayed for one night for a business trip. This hotel is next to I75 which is convenient. There are plenty of restaurants near this hotel. The windows however are thin and every car that passes you will be able to hear. The bathroom was not clean. There was poop on the toilet seat when I arrived. Then the room had crumbs and leaves around the baseboards. The bed was comfortable and clean. The breakfast was minimal. The eggs were soupy and not edible. I would not recommend this hotel unfortunately.
Customer avatar
Posted by
onApril 1, 2025
Hi Bgreen83,
Thank you for staying at the Holiday Inn Express & Suites Ocala on your recent business travel. We appreciate you as one of our IHG® One Rewards members.
We aim to be the perfect place for our guests to relax, and enjoy their stay. I'm sorry we missed the mark on this occasion. I have shared your comments with the hotel management team. We will certainly utilize your feedback to improve future guests’ experiences.
We hope we see you again soon in your travels and make your stay better than this last one!
Many thanks,
Jonathan A
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Discover comfort and convenience at Holiday Inn Express & Suites Salem North – Keizer. Our hotel is located in the Keizer Station Shopping Center, providing easy access to attractions like Woodburn Premium Outlets, Volcanoes Stadium Baseball Park, and Wallace Marine Park Softball Complex. Enjoy the added benefit of Keizer's lower tax percentage compared to Salem, making your stay even more economical. Explore the beauty of Oregon with visits to the Oregon Garden and the scenic Oregon Coast, just a short drive away. Enjoy local charm by strolling through Keizer Rapids Park or teeing off at McNary Golf Course. Wine enthusiasts will love the nearby Willamette Valley, home to over 500 wineries. Our hotel offers modern amenities, including a boardroom for meetings, a Business Center, a Fitness Center, an indoor pool, and free Wi-Fi.
 
Overall
3 out of 5
3 out of 5
The Hotel Stay Was Ok
By Adamkudu27 from Minneapolis
Had a Decent stay as expected and most of the staff were helpful and knowledgeable of the duties and exceptions. I would like to thank Baily and Candice for a job well done and able to get my request resolved. I feel some individuals need to re trained when it comes to get request. when I check in you ask for my ID put the reservation in my name !!!!! Ally or Alicia might need to get some clarification on that. Don't make a Mountain out of an ant HILL.
Customer avatar
Posted by
onApril 1, 2025
Hi Adamkudu27,
Thank you for staying with our Holiday Inn Express and Suites Salem North - Keizer! We appreciate you as an IHG One Rewards Silver Elite member.
Our goal is to provide a great place to rest and recharge, and I'm sorry we missed making your experience seamless. I shared your comments with our hotel management, and I am confident that they will identify areas for service improvement.
On a positive note, I am glad you found Baily and Candice accommodating. They are our champions.
I hope we remain your first choice, as we do our best to make every moment memorable.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
We are located in Saginaw Township, near Bay City and a short drive to Midland. Located just off I-675, and we're only five miles from downtown Saginaw. Our hotel is centrally located to all of the Tri-Cities' area attractions, from the nearby Fashion Square Mall and the open waters of Saginaw Bay. If golfing has brought you to the area, you'll appreciate that we are near many golf courses including Apple Mountain and Swan Valley. We are also a short drive to the Birch Run Premium Outlet Mall and Frankenmuth's Little Bavaria German Village. Corporate travelers appreciate our close proximity to many local businesses including the World Headquarters of Dow Chemical, Dow Event Center, Covenant Healthcare & Saint Mary's. Also, Saginaw Valley State University and Delta College is 2 miles down the road. Our meeting space is 1,000-square feet, perfect for your next event. We have a 24-hour business center and free high-speed internet access for your traveling needs. Whether business or pleasure brings you to Saginaw, our hotel's ready to meet your needs. Amenities at this hotel include 24-hour snack shop, a complimentary, hot breakfast bar, a 24-hour fitness center, indoor pool and whirlpool. You'll find comfortable accommodations and quality amenities when staying with us, so make your reservation today!
 
Overall
1 out of 5
1 out of 5
My mom said if I don't have anything nice to say to not say anything at all
By Adisappointedguest from Saginaw mi
Horrible, would not recommend, will never be back.
Problems with booking, checking in took forever, multiple rooms changes to still not get what we were told we were getting, and also got checked out early and locked out of our room and had to get our key cards rescanned to work again to get our stuff out
Customer avatar
Posted by
onApril 1, 2025
Hi Valued Guest,
Thank you for being one of our IHG® One Rewards members. We appreciate you for staying at the Holiday Inn Express Saginaw and for the feedback.
We strive to offer a rewarding experience. I am sorry to learn what happened. I shared your concern with our management team for review. I also sent you a private message to continue the conversation about this.
I hope to host your next visit, as we promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Jeraldine R.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Full of mystery and legend, Guanajuato is located in a basin of the Sierra Madre mountains, with much of its perimeter creeping upwards along the walls of the valley. This former mining city was once home to José Carpio, a young and talented man known as El Cantador whose singing and guitar-playing earned him fame in the 18th century. The Hotel Indigo Guanajuato pays homage to the city's mining heritage and its legendary musician. In fact, it shares the same ground El Cantador once called home. After his father was killed in a mining accident, the young musician began mining himself—all the while moonlighting with his guitar. When he saved enough money to buy a plot of land, he chose the land where Hotel Indigo now stands. And from its terrace, guests can still see the beautiful garden named in his honor.
 
Overall
3 out of 5
3 out of 5
No Point and Bad Breakfast
By Alex from Queretaro Mexico
Issues:
Points not given for the stay
Very unhappy with quality and service at breakfast, server was rude and pushy for the tip
Will never stay on this property again if points not credited
Customer avatar
Posted by
onApril 1, 2025
Hi Alex,
We are happy to host you as one of our IHG One Rewards Gold Elite members, and thank you for choosing to stay at Hotel Indigo Guanajuato.
Our hotel strives to provide warm and engaging service, and I'm sorry to learn about your experience. I've forwarded your detailed comments to our local hotel to make the necessary improvements. I sent you a private message to discuss this situation further.
We are looking forward to your next visit.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express Hotel in Radcliff, KY near Fort Knox, an IHG Torchbearer Award-winning location. Enjoy a comfortable stay at our Radcliff, KY accommodations which offer you premium amenities and a convenient location right off of Hwy 31-W near Fort Knox. Families will love exploring Fort Duffield, Armor Unit Memorial Park, as well as the Patton Museum and Center of Leadership located at Fort Knox, just a few miles from our hotel in Radcliff, KY. The Holiday Inn Express Hotel near Fort Knox is located close to area shopping Towne Mall in Elizabethtown, seven miles south of our Radcliff, KY hotel. We're minutes from the Fort Knox Army base. We are also in close proximity to several first-class golf courses. Large, flexible meeting space and a 24-hour Business Center are among the many amenities that the Holiday Inn Express Hotel provides to make your business trip productive and comfortable. During your stay at Holiday Inn Express Hotel in Radcliff, KY, be sure to enjoy the heated, indoor pool and the 24-hour fitness center. Take advantage of the complimentary hot breakfast bar. Book your reservation today and enjoy our excellent Radcliff hotel room deals and rates!
 
Overall
1 out of 5
1 out of 5
Bed bugs
By Chris from Kentucky
Check in was great, front desk was friendly and polite.
We checked out super early do to the fact that we found " bed bugs".
Customer avatar
Posted by
onApril 1, 2025
Hi Chris,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Express Radcliff Fort Knox as your travel partner. Thank you for being one of our IHG One Rewards Diamond Elite members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience. I also sent you a private message to continue the conversation about this.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Jeraldine R.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Located off I-30, just 15 minutes from Dallas-Fort Worth International Airport (DFW), Crowne Plaza® Suites Arlington provides the perfect blend of productivity and relaxation. Minutes from AT&T Stadium, home of the Dallas Cowboys, our hotel places you near top attractions like Choctaw Stadium, Globe Life Field, Esports Stadium Arlington, and Six Flags Over Texas. Host meetings and events in our versatile venues with free Wi-Fi and free parking. Savor delectable meals at our onsite restaurant, take a dip in our indoor pool, and stay active in our Fitness Center. At the end of the day, unwind in our spacious rooms and suites, designed for your productivity and relaxation. Stay with us and discover the best of Arlington, Texas!
 
Overall
5 out of 5
5 out of 5
Excellent Staff
By Russ from Denver, CO
Check in was very easy. Front desk staff went out of their way to help me get something printed. Very friendly, too.
Customer avatar
Posted by
onApril 1, 2025
Hi Russ,
We're thrilled to hear that your check-in process was smooth and our front desk staff was able to assist you effectively. Your kind words about their friendliness are greatly appreciated. Thank you for the 5-star review!
- The Staff at Crowne Plaza Suites Arlington
0points
0of 0voted this comment as helpful.
 
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