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- Helpfulness votes346
- First review commentFebruary 14, 2017
- Last review commentApril 7, 2025
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Whether you’re planning a family getaway or a group outing, Crowne Plaza Orlando – Lake Buena Vista has something for you. We offer easy access to Orlando's top attractions, like Disney's theme parks, Universal Orlando® Resort, Disney Springs® and SeaWorld® Orlando. Our amenity fee includes two free beverages of your choice at check in, and access to our scheduled theme park shuttle. From free Wi-Fi and parking to meeting spaces, we provide essential amenities. Our renovated rooms, most featuring balconies, offer comfort. Make a splash in our sparkling waterfall pool with a thrilling waterslide, and savor American cuisine and breakfast at H Street Grille & Lounge. Your Orlando adventure awaits!
Overall
5 out of 5
Good location, nice hotel
By disneyhlb
from Michigan
Great service, good nights sleep. Plenty of food nearby. Friendly staff. Only down point was some areas could use a facelift. It does appear it was being worked on while we were there.
Posted byCorporate
onApril 7, 2025
Hi,
We're thrilled to hear you enjoyed our service and had a good night's sleep! We appreciate your feedback about the need for some updates, and we're indeed in the process of making improvements. Thank you for your understanding and for taking the time to share your experience.
- The Staff at Crowne Plaza - Orlando Lake Buena Vista
0points
0of 0voted this comment as helpful.
The Holiday Inn Express & Suites Greenville is conveniently located on Highway 82 and the closest hotel near the Washington County Convention Center . Our Greenville, Mississippi, hotel is conveniently located near the area's many casinos and the Mid-Delta Regional Airport (GLH) . Guests staying at our hotel in Greenville will appreciate our location when traveling to Delta Regional Medical Center in Greenville as well as Delta State University in nearby Cleveland. When traveling to Greenville, be sure to take time to visit the Kermit the Frog Museum , enjoy an afternoon of boating on Lake Ferguson , or a tour of the Historic Winterville Indian Mounds . Start a lucky streak at the many casinos or enjoy a show during a break from the table games or slots. Our Holiday Inn Express & Suites in Greenville, MS, features include a free, full, hot breakfast, 24-hour fitness center and outdoor pool . We have a variety of room types and suites to meet any lodging need and all rooms include refrigerators, microwaves, coffee makers and 32-in flat-panel HDTVs. Business travelers will appreciate our modern conveniences like free high-speed wired & wireless Internet access in all rooms, spacious work desks, speaker phone with voice mail and a 24-hour business center. Our meeting room can accommodate up to 15 people for small meetings.
Overall1 out of 5
Brown water…but they don’t care
By Brad77
from Rogers, Arkansas
The whole town has a brown water problem. But I feel that hotels should mention this ahead of time. Not hidden in an email after you booked. They will say “well it’s epa tested”…that doesn’t help when you are traveling with kiddos, one who has pretty severe anxiety! I would have re-routed and stayed in a different town had this been mentioned at all. And they don’t seem to stock breakfast, and there were at minimum 4 out of order signs in the hotel, including the lobby bathroom, the juice machine, and other “public” areas. Just overall bad experience, and that’s before even mentioning the paper thin walls and hearing everything the people next door had to say to each other. DONT SAMTAY HERE!
Posted byCorporate
onApril 7, 2025
Hello Brad77,
Thanks for choosing Holiday Inn Express & Suites Greenville for your leisure lodging needs and for sharing feedback. We appreciate and thank you for your loyalty as one of our IHG One Rewards members. We offer a simple and engaging place to rest. However, I am sorry for what happened during your stay. The team learned about your review. The team will make the needed improvements to deliver complete guest satisfaction.
In line with this, do know that I sent an e-mail to further reach out to you. I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last.
Best,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Welcome to Holiday Inn Birmingham-Hoover, a full-service, quality-excellence hotel conveniently located near I-59, I-65, I-20, and I-459. We provide quick and easy access to all the area has to offer. Our business guests will be pleased to find complimentary Wi-Fi throughout the hotel, and fresh American cuisine in our restaurant. Individually designed meeting and banquet space is available to meet your every need. Our hotel was built by business people for business people. Nearby companies include Mercedes Benz International, Amazon, Regions Bank, JP Morgan Chase, FedEx, Dollar General, Lowes, Smuckers, Carvana, Southern Company, CVS Pharmacy, Milo’s, and UAB Emergency Medical. Experience what the area has to offer by visiting the Galleria Mall, the largest mall in the southeast, located down the street from the hotel. An entire afternoon can be spent in historic downtown Birmingham, wandering through Linn Park, enjoying the Birmingham Civil Rights Institute, and a tour of the Birmingham Museum of Arts. If you're here for sports, we are close to the Hoover Met, Finley Center, Pelham Civic Center, Protective Stadium, and Legacy Arena. To enjoy nature or catch a concert, check out Oak Mountain State Park and Amphitheatre.
After a day of enjoying our city's wonderful sights, return to the hotel and park for free. Be greeted by friendly staff. Enjoy time in front of the lobby fireplace and dine with us in our full service restaurant and lounge.
Overall1 out of 5
Worst holiday inn
By King132
from Tuscaloosa al
I recently stayed at this location and had planned to stay for 11 nights. However, when we first arrived I noticed that the front lobby floor was dirty. It was later in the day so I didn't think much of it. On the way to my room I noticed a piece of candy on the hall floor. Once again it was late so I figured it must have happened after house keeping had left. Then I get to the room and the first thing I noticed was greasy hand prints near a light switch, an orange hand print on a chair cushion, and the room was hot. I was extremely tired by the time that I got to my room, so I got my cleaning supplies that I always travel with and I cleaned my room.
I always keep my room tidy so the next day when I came in, everything seemed to be good. The beds were made, and the bathroom linens were replaced.
However, when i dropped something near the carpet and went to pick it up, I noticed the floor had crumbs on it. The next morning I go to the front desk and ask nicely for house keeping you vacuum. I come in that evening and the floors are still dirty. Once again I'm exhausted from the day, so I decide to take care of said issue in the morning. The next day I call the front desk and talk with a manager about house keeping not cleaning the floors. The manager apologies and says that she will let house keeping know. I left, did what I needed to for the day. I come in late that evening and of course still the floor is dirty. I go to the front desk and tell them that I will be checking out in the morning and not completing my stay. Once I started packing up, I happened to look down in the closest and on the floor was an used bandaid... this holiday desperately needs someone new over house keeping.
I always keep my room tidy so the next day when I came in, everything seemed to be good. The beds were made, and the bathroom linens were replaced.
However, when i dropped something near the carpet and went to pick it up, I noticed the floor had crumbs on it. The next morning I go to the front desk and ask nicely for house keeping you vacuum. I come in that evening and the floors are still dirty. Once again I'm exhausted from the day, so I decide to take care of said issue in the morning. The next day I call the front desk and talk with a manager about house keeping not cleaning the floors. The manager apologies and says that she will let house keeping know. I left, did what I needed to for the day. I come in late that evening and of course still the floor is dirty. I go to the front desk and tell them that I will be checking out in the morning and not completing my stay. Once I started packing up, I happened to look down in the closest and on the floor was an used bandaid... this holiday desperately needs someone new over house keeping.
Posted byCorporate
onApril 7, 2025
Hi King132,
Thank you for staying at our Holiday Inn Birmingham - Hoover. We appreciate your loyalty as an IHG One Rewards Gold Elite member and for choosing IHG Hotels & Resorts as your travel partner.
We do our best to provide a comfortable experience every time, and I am sorry to hear about your recent experience. I have shared your feedback with our local team, and I am confident that actions will be taken to address this. I have also sent you an email to discuss this further.
We hope you will consider staying with us again to restore your confidence.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Embark on an enchanting journey at the Holiday Inn & Suites Orlando SW - Celebration Area, where magical moments await just steps away from the charming Old Town in Kissimmee. Nestled less than three miles from the Walt Disney World®, our hotel is not just a place to stay; it's a gateway to unforgettable memories.
Picture this: A FREE shuttle whisks you away to the enchanting realms of Disney World®, SeaWorld® Orlando, and Universal Orlando®, sparing you the hassle of parking. As a cherished Walt Disney World Good Neighbor® Hotel, we ensure your family vacation is not only convenient but filled with joy from the very start.
Discover comfort and luxury in our spacious rooms and suites, complete with mini-fridges for your favorite treats, inviting flat-screen TVs for cozy family movie nights, and plush bedding ensuring sweet dreams after a day of adventures.
Dive into the magic at our outdoor pool, where laughter echoes, and sunsets paint the sky. Our 24-hour game room is a haven for friendly competition and shared joy, forging bonds that last a lifetime.
Savor the culinary journey at our inviting restaurants, where each meal is crafted with care and served with warmth – a celebration of family togetherness.
Experience exceptional amenities and warm, friendly service at the heart of your unforgettable Orlando family vacation. We're not just a hotel; we're the architects of your cherished memories. Welcome to a world where magic meets hospitality.
Overall3 out of 5
bad management
By danny
from hollywood
I had a frustrating experience with Victoria during my recent stay. As an IHG member, I expected a smoother process, but she made every step more difficult. Despite being a member, she was unwilling to look up my member ID, which only added to the inconvenience. Disappointing service overall.
Posted byCorporate
onApril 7, 2025
Hi Danny,
We're sorry to hear about your recent experience. As a valued IHG member, we understand your expectations for a smooth process. We'll certainly take your feedback into account as we strive to improve our service. Thank you for bringing this to our attention.
- The Team at Holiday Inn Orlando SW Celebration
0points
0of 0voted this comment as helpful.
Welcome to the Holiday Inn of Rockford, IL conveniently located at exit 15 of I-39/90 for all your business and leisure needs while in the Rockford/Belvidere, IL region. We are located near many businesses like General Mills, Collins Aerospace, Ingersoll Cutting Tools, Exelon Byron Nuclear Generating Station and all regional medical facilities/hospitals of MercyHealth, OSF Healthcare/St. Anthony Hospital, UW Health (formerly SwedishAmerican). We are also near many regional sports facilities like the MercyHealth Sportscore Two and One, UW Health Sports Factory, BMO Center, Carlson or Riverview Ice Arenas. Other nearby attractions include Rockford Casino (A Hard Rock Casino Opening Act), Midway Village Museum Center, Anderson Japanese Gardens, Discovery Center/Burpee Museum campus, Coronado Performing Arts Center, Klehm Arboretum. Our complimentary shuttle operates daily to the Rockford International Airport (RFD) 7:30am–10pm based on availability.
Our onsite restaurant serves reasonably priced breakfast daily. Scoreboard Bar & Grille serves lunch and dinner with menu items still including the Hoffman House Friday night fish fry and Saturday’s famous prime rib. We recently remodeled and our guests can now enjoy complimentary WiFi throughout the hotel, parking and access to the largest indoor hotel pool in the city. Our remodeled guestrooms include a microwave, mini-fridge; Keurig coffeemaker, flat screen TV, room darkening shades, comfortable desk with USB ports.
Overall5 out of 5
Greatest stay in Rockford !
By Marie
from MN
We came from MN for a concert ,and from the moment we pulled up to the hotel it was a great experience. Someone was prompt to assist with bags etc and front desk wait was not long at all. Everyone was so pleasant ,helpful and kind we felt very welcomed !! We have decided as a family that,whenever we visit Rocford/family it's a must we stay at the Holiday hardrock. The rooms are so spaciuos,clean and everything was exceptionally clean! Not a issue the entire stay ! Thanks u guys ,see ya soon
Posted byCorporate
onApril 7, 2025
Hi Marie,
We're thrilled to hear that you had a great experience with us and felt welcomed by our team. It's wonderful to know that you appreciated the prompt service, spacious and clean rooms. We look forward to welcoming you back on your next visit. Thank you for choosing to stay with us!
- The Staff at Holiday Inn Rockford
0points
0of 0voted this comment as helpful.
Near Nissan Stadium, Bridgestone Arena, and downtown attractions like Lower Broadway and "Honky Tonk Highway", Holiday Inn Nashville Downtown-Stadium is your gateway to Music City! Just eight miles from Nashville International Airport (BNA), our hotel is ideal for both business and leisure travelers.
Host meetings and events in our 8,500 sq ft versatile venue with catering and free Wi-Fi. Savor breakfast and dinner at East Bank Bar & Grille, and enjoy top amenities like a Fitness Center, indoor pool, and Sundries shop.
Unwind in spacious guest rooms with pillow-top mattresses and Dove amenities. Stay where comfort and convenience blend with exceptional Southern hospitality in the heart of Nashville!
Overall4 out of 5
Great service by the staff
By Bigalf
from Meridianville, AL
I really like the location, the check in was great but we need to wait 10 minutes before they can fix the elevator. The room was clean and everything was great until I saw an insect in the night stand.
Posted byCorporate
onApril 7, 2025
Hi,
We're glad to hear you enjoyed our location and check-in process. We apologize for the inconvenience with the elevator and the issue you experienced with the nightstand. Your feedback is important to us and we'll ensure it's passed on to the relevant team for review. Thank you for bringing this to our attention.
- The Staff at Holiday Inn Nashville Downtown - Stadium
0points
0of 0voted this comment as helpful.
Welcome to the Holiday Inn Express & Suites Truth or Consequences. Our hotel in Truth or Consequences, New Mexico, offers a prime location, great prices, and a name you can trust. Located in the historic town of Truth or Consequences, our hotel is near several healing hot springs and the vast Elephant Butte Lake. Riverbend Hot Springs and Geronimo Springs Museum are just minutes away, and there are several festivals and events to check out year-round. We're less than an hour from New Mexico's thrilling commercial spaceship launch site, Spaceport America. Whether you're here for business or leisure, we'll provide a convenient and comfortable stay. Enjoy high-speed Wi-Fi, a modern business center, complimentary breakfast, and free parking when you stay at our Truth or Consequences hotel.
Overall1 out of 5
Worst holiday inn ever
By Bev from Nebraska
from Truth or consequences nm
Old run down. Terrible breakfast. Dirty. Room was hot.
Posted byCorporate
onApril 7, 2025
Public acknowledgement:
Hello Bev from Nebraska,
We take pride in fulfilling all our guest's needs and ensuring a seamless experience during your visit. I am sorry to learn about what happened. I have sent you a private message to discuss your experience further.
We appreciate you as one of our Platinum Elite members of IHG One Rewards and for staying at the Holiday Inn Express & Suites Truth or Consequences.
Your business with IHG Hotels and Resorts is appreciated.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
Opening this Winter. InterContinental Indianapolis brings refined luxury, timeless style and famed Hoosier hospitality to downtown. Savor culinary delights with afternoon tea at Serliana, and enjoy prime fare inside the swanky Hyde Park Steakhouse. Upstairs, Astrea Rooftop Bar hosts nightcaps, private dining and dazzling views of Monument Circle. Our landmarked hotel is conveniently located near Indiana’s State House and the Convention Center.
Overall5 out of 5
Location/Luxury with a great openair Rooftop Bar
By Bleshy
from Dallas
I was in Indy on business and staying at the Intercontinental made the trip. The location is unbeatable, right in the heart of the city, but it was the exceptional service from the staff that really stood out - always smiling, kind, attentive, and genuinely hospitable. The check-in process was seamless and efficient and set the tone.
The hotel itself is amazing - modern luxury with a cozy, inviting atmosphere that makes you want to hang out. The open-air rooftop bar was a definite highlight overlooking Monument Circle, and the food at Serliana was exceptional. I also unexpectedly enjoyed the Indy themed artwork throughout the hotel which added a unique touch.
It’s the kind of place my wife would absolutely love, making it perfect for her to tag along on my next business trip or a weekend escape or staycation.
Posted byCorporate
onApril 7, 2025
Hi Bleshy,
We're thrilled to hear that your stay with us was a highlight of your trip to Indy. It's wonderful to know that our location, service, and amenities all contributed to a positive experience. We're particularly pleased that you enjoyed the artwork and our rooftop bar. We look forward to welcoming you and your wife on your next visit. Thank you for your kind words and high rating!
- The Staff at InterContinental Indianapolis
0points
0of 0voted this comment as helpful.
Whether you’re coming to Jacksonville, Florida for business or just passing through town, your room at the Holiday Inn Express and Suites Jacksonville Airport is your personal retreat. You’ll have room to relax with our oversized guest rooms , and enjoy free Wi-Fi Internet throughout the hotel.
Located just off I-95, our non-smoking Jacksonville, FL, hotel is conveniently located to Jacksonville International Airport and offers complimentary transportation to and from the airport. River City Marketplace , offering well known shops and restaurants, the Jacksonville Zoo , and the Jacksonville Cruise Terminal are only minutes away.
The Holiday Inn Express and Suites Jacksonville Airport also offers a Business Center, meeting space for up to 40 people, a Fitness Center, swimming pool, whirlpool and the Express Start Breakfast Bar.
We look forward to seeing you soon!
Overall1 out of 5
No tub or shower water!
By Richard B.
from Florida
We booked a room with a combination jacuzzi tub and shower. Unfortunately, neither of them provided any water, due to an inoperable lever. When I called to the front desk to report the problem, the clerk told me she was the only one there, so she couldn't help us.
We reported the problem when checking out and the staff person provided a partial refund (in points).
Also, they did not provide us with any plastic drinking cups (only paper coffee cups).
Finally, when we arrived, the lobby doorway has many leaves in it and when we left the next day, the leaves had not been swept up.
Collectively, these problems reflect poorly on the management and upkeep of the hotel.
Posted byCorporate
onApril 7, 2025
Hello Richard B.,
Thanks for choosing Holiday Inn Express & Suites Jacksonville Airport for your leisure lodging needs and for sharing feedback. We appreciate and thank you for your loyalty as one of our IHG One Rewards Platinum Elite members. We offer a simple and engaging place to rest. However, I am sorry for what happened during your stay. The team learned about your review. The team will make the needed improvements to deliver complete guest satisfaction.
In line with this, do know that I sent an e-mail to further reach out to you. I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last.
Best,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Welcome to the newly renovated Holiday Inn Express Windsor Sonoma Wine Country We are conveniently located just north of Santa Rosa off Hwy 101 and just 4 miles from Sonoma Airport
Our hotel is the ideal choice for business near area corporations such as JKB Energy Russian River Brewing Hydome Medtronic Pacific Gas and Electric and Walmart
Enjoy the many attractions of Sonoma County including wine tasting at over 100 wineries Charles M Schulz Museum Childrens Museum of Sonoma County and the Luther Burbank Center for the Arts
The Holiday Inn Express offers newly renovated guestrooms with complimentary amenities as Grab N Go breakfast free wireless internet and business center
Overall1 out of 5
Horrible place to stay!!
By Name
from Windsor
I've never been more disappointed with any hotel I've stayed at! The staff at the front desk were extremely rude and not helpful at all. I will never stay here again! I am traumatized by the way things were handled at this hotel.
Posted byCorporate
onApril 7, 2025
Hi Name,
We value your unwavering support as a member of IHG One Rewards. Thank you for staying at the Holiday Inn Express Windsor Sonoma Wine Country.
We are committed to providing friendly and responsive service to all our guests, and I'm sorry to learn about what happened. I made sure to share your concern with our hotel management, and I am positive that they will look into this. I sent you an email to discuss this further. I hope you can read it when you have the time.
We look forward to making your next stay a great one.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
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