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    February 14, 2017
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Welcome to the Holiday Inn Hotel & Suites in Stockbridge, GA Located off Interstate 75, exit 228, 15 minutes south of Atlanta Hartsfield - Jackson International Airport, the Stockbridge Holiday Inn Hotel & Suites is one of the premier hotels on the south side of Atlanta. Whether you are an executive always on the run, or just stopping over on your journey to another destination, our staff is here to provide you with an unprecedented level of service. Our new Holiday Inn Hotel & Suites Stockbridge - Atlanta has a 5-story, spectacular atrium lobby offering many areas for casual gatherings. The Burger Theory restaurant provides casual dining, with a focus on fun food, if you don't feel like going out for dinner room service is available until 10 pm. Or you can simply relax in one of our well-appointed 2-room suites, complete with two flat screen TVs. If a special event or corporate meeting is in your plans, our conference facility will accommodate up to 40 people, and a Boardroom seats up to 12 people. Additionally, in-house catering is available, with a wide array of menu choices. The next time your travel plans call for a hotel in the Atlanta metro area or Stockbridge, GA, give us a call. We promise to provide you with the best in Southern hospitality at our Stockbridge, GA hotel!
 
Overall
1 out of 5
1 out of 5
HORRIBLE HOTEL
By MISSMIAMI305 from Florida
THIS HOTEL IS ABSOLUTELY HORRIBLE, THEY ARE UNDER NEW OWNERS & THE PEOPLE RUNNING THE HOTEL HAVE ZERO ACCOUNTABILITY & SHOULD NOT BE EMPLOYED. THE GM BJ WILL NOT SPEAK WITH GUEST DIRECTLY & THE ASST GM WILL NOT ACTUALLY RESOLVE ANY ISSUES.
- NO HOT WATER
- NO CLEAN TOWELS & WASHCLOTHS
- NO CLEAN BED SHEETS
- NOT ENOUGH ROOM KEYS FOR ENTIRE HOTEL
-STAINS ON CARPET
-ICE MACHINES BROKEN ON MULTIPLE FLOORS
MANAGEMENT WILL NOT RETURN YOUR CALLS IN TIMELY MANNER, WHEN YOU CALL YOU WILL GET VOICEMAILS.
DO NOT STAY HERE!
Customer avatar
Posted by
onApril 16, 2025
Hi MISSMIAMI305,
Thank you for staying and sharing your experience at our Holiday Inn & Suites Stockbridge/Atlanta Interstate-75. We appreciate you for being one of our IHG One Rewards Silver Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Stay Smart at Our Great Davenport, FL Hotel Situated just south of Orlando, our hotel's location is convenient to the area's best parks, restaurants and attractions, as well as many major businesses. Whether you're in town for business or pleasure, the Holiday Inn Express Hotel & Suites® Orlando South - Davenport is a great place to relax, have fun and get the job done. Our hotel is near Disney World, making it an ideal place to stay when you want to spend time with friends and family at the Magic Kingdom. We're also near parks like Universal Studios, Florida and SeaWorld Orlando, amazing golf courses and attractions like Bok Tower Gardens and Fantasy of Flight. If you're into sports and nature, you'll enjoy the expansive Lake Myrtle Sports Complex and the beauty of natural areas like Shingle Creek Regional Park, both of which are near our Davenport, FL hotel. If you find yourself in town on business, our South Orlando hotel's a great option for an efficient and successful stay. Local companies include Ritchie Bros. Auctioneers and Del Webb, as well as Heart of Florida Regional Medical Center. When you need to prepare a presentation, our 24-hour Business Center with a computer and printer is available for your use, as well as our great meeting room. No matter your reason for visiting Davenport, FL, our hotel is the perfect place to stay. Make reservations today to enjoy our outdoor pool, Fitness Center and complimentary, hot breakfast!
 
Overall
1 out of 5
1 out of 5
So disappointing!
By Biz traveler 30+ years in from FL
It’s a Dirty worn down facility. Stains on the sheets. No hot water either day in the Sink or shower. I tried both all hot and all cold knobs for extended periods of time. Broken clock, half of the tv screen was a blue haze.
Customer avatar
Posted by
onApril 16, 2025
Hi to our Valued Guest,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Orlando South-Davenport during your business trip. We appreciate you for being one of our IHG One Rewards Platinum Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express Deer Lake, a hotel located near Deer Lake Regional Airport YDF with free hot breakfast and an indoor pool with an 80-foot waterslide. Enjoy our great services like free high-speed Internet access and Fitness Centre. We also have a large parking lot that can accommodate buses and tractor-trailers. Our spacious rooms feature queen or king beds and 37-inch flat-screen TVs, fridges, and microwaves. Our property adheres to local and provincial health authorities' health and safety guidelines ensuring the comfort and safety of our guests. Our hotel offers three meeting rooms to accommodate groups of up to 120 people. All meeting rooms include free high-speed Internet access and audio-visual equipment. Whether you're visiting for business or leisure, the Holiday Inn Express Hotel in Deer Lake, Newfoundland is sure to accommodate your needs. Our hotel is moments away from great attractions like Gros-Morne National Park and a UNESCO World Heritage Site, Marble Zip Tours and Bonne Bay Marine Station, and just a short walk from Deer Lake beach. The Holiday Inn Express Deer Lake hotel is the perfect choice for your getaway or a great stopover location when driving across the island. ”Stay Smart”, stay at Holiday Inn Express!
 
Overall
1 out of 5
1 out of 5
Poor quality
By Nana from Newfoundland
Dusty room, hot as an oven, problems in washroom, expensive, we’ll never book a holiday Inn again
Customer avatar
Posted by
onApril 16, 2025
Hi Nana,
Thank you for staying and sharing your experience at our Holiday Inn Express Deer Lake. We appreciate you doing business with us!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
In the picturesque Royal Oak area of Saanich, Victoria, BC, Holiday Inn Victoria-Elk Lake is Vancouver Island’s newest IHG property. Our hotel offers easy access to top attractions like Butchart Gardens, Saanich Commonwealth Place, Elk/Beaver Lake Regional Park, and downtown Victoria. Close to Victoria International Airport and BC Ferries terminal, we’re also ideally situated for business travelers, near Sidney Industrial Park, Amazon, Finning Canada, Coca-Cola Canada, Camosun College, the University of Victoria, Victoria General Hospital, and Uptown shopping center. Host seamless events in our modern meeting space, and enjoy amenities such as complimentary Wi-Fi, complimentary parking including EV charging stations, and our popular The Lakes Restaurant + Bar, serving all three meals, in-room dining, and daily Happy Hour. Relax by our outdoor pool in the summer or hit the 24-hour Fitness Center. Unwind in our newly renovated rooms, thoughtfully designed with everything you need for a comfortable and enjoyable stay. Book today and let your Victoria–Elk Lake adventure begin!
 
Overall
1 out of 5
1 out of 5
They don't answer
By anonymous
This is the fifth time I'm trying to contact them.
They have a deal with the Colwood location to give 5000 points to stay at the other hotel next time. I usually stay at Colwood but since they a deal, I decided to try Elk Lake location.
They do not give the 5000 points nor answer my call or email. When i call 250 704 4656, he put me hold and said he will give me a call back. Never got a callback. Email just gets ignored. Not too sure how to contact them.
Customer avatar
Posted by
onApril 16, 2025
Hi Valued Guest,
Thank you for staying at the Holiday Inn Victoria – Elk Lake and sharing your experience. It is a pleasure to host one of our valued IHG® One Rewards Gold Elite members, and we are grateful for your continued loyalty since 2022.
Our goal has always been to provide our guests with the best hospitality service, and I'm sorry for what happened during your stay with us. I've shared your concerns with our hotel management on this concern so they can take swift measures to avoid repeating the situation. I have also sent you a private message to discuss this.
We appreciate you as an IHG® One Rewards member, and I hope you stay with us again.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Enjoy a convenient location and comforts of home at the Holiday Inn® National Airport. Our full-service hotel is located less than 1 mile from Reagan National Airport and offers a free airport shuttle to and from DCA. Unwind in newly-refreshed guest rooms with top amenities, perfect for leisure and business travelers alike. Just minutes from our nation's capital, guests enjoy our close proximity to the Crystal City metro for easy access to The Pentagon, Smithsonian Institution and Washington, D.C. monuments. Explore vibrant National Landing, one of the area's top shopping and dining destinations, or one of Arlington's many landmarks including Arlington National Cemetery. Spend the day sightseeing in Old Town Alexandria with unmatched views of the Potomac, or catch a show at The Birchmere. We're close to Northern Virginia's top companies including Amazon HQ2, IBM, Boeing, Lockheed Martin, Booz Allen Hamilton, Raytheon, Northrop Grumman and more. Government contract and military travelers are always welcome. We offer a 24-hour business center and flexible meeting facilities. Complimentary high-speed internet is available in all guest rooms and public spaces. Keep up with your workout routine in our extensive fitness center featuring cardio and strength equipment. For dining, our hotel features several options to satisfy your cravings. Join us in Fresh Kitchen for breakfast, O'Malley's for dinner & drinks, or grab a snack from our 24-hour lobby market.
 
Overall
1 out of 5
1 out of 5
No local tv stations
By Lisa10864 from Crystal City
Very disappointed no local television stations. The NCAA champion game was on and we were unable to watch it . Not good at all if you are a sports fan !!!
Customer avatar
Posted by
onApril 16, 2025
Hi Lisa10864,
Thank you for staying and sharing your experience at our Holiday Inn National Airport/Crystal City. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to address this accordingly. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
The Holiday Inn & Suites Boca Raton North is nestled inside the peaceful Park of Broken Sound. Conveniently located near I-95 at Yamato Road, we are minutes from sunny Florida beaches, Florida Atlantic University and Lynn University. We are located minutes from downtown Boca Raton and less than a mile from Canon, Johnson Controls and the Boca Raton Innovation Campus. We are centrally located near both Palm Beach International Airport and Fort Lauderdale Hollywood International Airport. If you are staying with us for a night or a month you will enjoy that each of our guestrooms are two room suites equipped with a sofa sleeper, work area, two televisions, a Keurig coffeemaker, refrigerator and microwave. Complimentary amenities include parking, Wi-Fi and Fitness Center. And just in case you forgot something or want a snack the Market offers a quick and easy option for you to purchase those items. Relaxing or playing at our Florida style outdoor pool, you can enjoy a meal or cocktail from the Red Reef Restaurant that offers indoor and outdoor seating for breakfast and dinner. The Cicada Nature Trail is located behind the hotel if you would like to take a quick run or walk and enjoy the scenery. The Holiday Inn & Suites Boca Raton looks forward to welcoming you to our IHG Branded Hotel for business or pleasure all year long!
 
Overall
2 out of 5
2 out of 5
Dirtiest Holiday Inn we have ever visited and stayed in.
By Dennis from Mississippi
Dirty floors in public areas and stairwells, room smelled, shower was dirty, old feel to room, customer service people and cleaners of rooms were unfriendly. Parking situation is a joke. Having to sign-in to a parking app is uncalled and to have your guests have to do it is so wrong. If they don't do it correctly they would end up paying for parking. Uncalled for in a hotel property in Boca Raton! Dirty pool.
Customer avatar
Posted by
onApril 16, 2025
Hi Dennis,
Thank you for staying and choosing our Holiday Inn & Suites Boca Raton - North for your vacation. We appreciate you being a member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Between Downtown Atlanta and Buckhead, and across from Emory University Hospital, Crowne Plaza Atlanta - Midtown is perfectly situated for both business and leisure travelers. Close to Fortune 100 companies and popular attractions such as the Georgia Aquarium, Fox Theater, Piedmont Park, World of Coca-Cola, Mercedez-Benz Stadium, State Farm Arena, and College Football Hall of Fame, our hotel offers convenience at every turn. Georgia Tech is just minutes away, making us an excellent choice for students, parents, and alumni. Enjoy modern guestrooms, free Wi-Fi, and a 24-hour Fitness Center. Relax by our outdoor rooftop pool or enjoy a meal at our on-site restaurant and bar. Our prime Midtown location, near Georgia World Congress Center (GWCC), also makes us “the place to meet,” with 31,000 square feet of event space an 17 function rooms, including the breathtaking SKY Room on the 25th floor. Experience authentic Southern hospitality and an unforgettable stay at Crowne Plaza Atlanta - Midtown.
 
Overall
1 out of 5
1 out of 5
Your Mgmt & Staff can improve by being attentive to your loyal members
By Jan C from North Carolina
I was very disappointed after choosing my reservation to get forced to this facility and not being offered what I was promised. Was told I would get a refrigerator & microwave delivered to my room after check in and that never took place. I will not recommend anyone to this particular hotel
Customer avatar
Posted by
onApril 16, 2025
Hi Jan C,
Thank you for staying at the Crowne Plaza Hotels & Resorts Atlanta - Midtown and sharing your experience. We appreciate you for being one of our IHG® One Rewards members since 2017.
We want our guests to have a positive impression of our brands, and sorry that did not happen. Your feedback has been documented and shared with the hotel management as a reference for improvement. I have also sent you a private message to extend our apologies.
Thank you again for taking the time to provide your insights and allowing us to improve.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the brand new Avid Melbourne – Viera. Our new hotel is located directly off of I-95, set in the heart of Florida's Space Coast. We are conveniently located only minutes from USSSA Space Coast Complex, Viera Regional Park Soccer Fields, McKnight Family Sports Complex, Florida Institute of Technology, Eastern Florida College, Holmes Regional Medical Center, Wuesthoff Medical Center, Northrop Grumman, Wabtec, L3 Harris, and General Electric. Avid Melbourne – Viera is just miles from some of the world's most famous attractions and beaches like Cape Canaveral, Daytona Beach, and Orlando. Find yourself among endless activities our area has to offer. Melbourne International Airport, Space Coast Stadium, Brevard Zoo, Maxwell C. King Center for the Performing Arts Historic, Downtown Melbourne, the Kennedy Space Center and 30 miles of beaches are all within a short drive. Modern and comfortable, our hotel has been specially designed for comfort. Each room offers a high-quality mattress & bedding, energizing shower & toiletries, black-out roller shade, desk, storage area and USB ports. Seamlessly stream from your device to the 55” TV with free in-room Wi-Fi.
 
Overall
2 out of 5
2 out of 5
I was over charged and room was very small
By Moonlight plumber from Florida
I was overcharged $50 for the room without explanation. Also the room was tiny with no cooking options. The fridge was also tiny.
Customer avatar
Posted by
onApril 16, 2025
Hi Moonlight plumber,
Thank you for staying and sharing your experience at our avid hotels Melbourne - Viera. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Step into a world of luxury at our five-star hotel in Geneva, Switzerland, at InterContinental Genève. Our prestigious hotel places you minutes away from the United Nations Headquarters, Lake Geneva, upscale shopping along Rue du Rhône, and just ten minutes from Geneva International Airport and Geneva Cornavin Train Station. Savour our exquisite on-site restaurants, rejuvenate the senses in our spa, and relax in our seasonal outdoor heated pool. Luxury awaits at our Geneva, Switzerland hotel.
 
Overall
2 out of 5
2 out of 5
A very tired hotel not worthy of the Intercontinental brand
By Ellis57 from Merseyside, UK
A very disappointing experience. The hotel is very tired and far below the standards I would expect from the Intercontinental brand. On the plus side it is very convenient for both the city and the airport and an obvious choice if you are on business at the United Nations. If you are looking for a quality leisure experience however I would give it a miss.
Customer avatar
Posted by
onApril 16, 2025
Hi Ellis57,
Thank you for staying and choosing our InterContinental Geneve. We appreciate you being a member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Candlewood Suites Sumner, conveniently located just north of Downtown Sumner and a short drive to both Tacoma & Seattle. The Seattle Tacoma International Airport is less than 20 miles away. Corporate and Leisure travelers can enjoy a comfortable stay at our brand new Sumner extended stay hotel which is minutes from restaurants, shopping & local attractions. Wild Wave Theme Park, Northwest Trek, Point Defiance Zoo & the Aquarium, King County Aquatic Center, and the Tacoma Dome are all nearby & are great for family outings. Adults can spend an evening at the Emerald Queen, Muckleshoot Casino or watch the races at Emerald Downs Racetrack. If you want to shop, The Outlet Collection Mall in Auburn is also nearby. With convenient access to Sumner Industrial Park & Interstate Distribution our hotel is ideal for business travelers who plan to attend meetings in the area. Joint Base Lewis McChord is just a few miles away. A 24 hour Business Center & free, high speed Internet access throughout the hotel will help you stay connected as you do business on the road you can also spend your free time working out in the Fitness Center. Pets are welcome at the Candlewood Suites, for a small of $25.00 per night you can enjoy the company of your best friend.
 
Overall
1 out of 5
1 out of 5
Not a place to look for unless you need a kitchen!
By Divya from Chicago
The room was okay and had a kitchen. However one of the electric stovetop needed repair! We asked for some toiletries and the staff said it cannot be given as they have no stock! Second, there was no complimentary water bottles offered either. They asked us to pay and get it while it is a norm at every IHG hotel I have been to offer it. No complimentary breakfast and a huge bummer !
Customer avatar
Posted by
onApril 16, 2025
Hi Divya,
Thank you for staying at the Candlewood Suites Sumner - Puyallup Area and sharing your experience. It is a pleasure to host one of our valued IHG® One Rewards Platinum Elite members, and we are grateful for your continued loyalty since 2024.
We want our guests to have a positive impression of our brands, and sorry that did not happen. Your feedback has been documented and shared with the hotel management as a reference for improvement. I have also sent you a private message to extend our apologies.
Thank you again for taking the time to provide your insights and allowing us to improve.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
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