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    2017年2月20日
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    2025年4月22日
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苏州洲际酒店坐落于金鸡湖畔集商业、休闲和文化为一体的中央商务区。酒店客房于2021年全面翻新,共427间风格现代的客房与套房,宾客无论是在酒店的5间风格各异的餐厅与酒廊,还是身处奢华的洲际水疗和室内泳池,都能欣赏到迷人的湖光水景和新苏州城市天际线。25楼全湖景洲际行政俱乐部,带给你更高级别的舒适享受。齐备的会议会务设施也使苏州洲际酒店成为举行各类会议及私人会晤的理想选择。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Great service and good food
来自 DanLi89 Seattle
The location and surroundings of InterContinental Suzhou are excellent! It is right by Jinji Lake, close to Tianmu Pedestrian Street, as well as Shin Kong Place and Jiuguang Department Store, making dining and strolling very convenient.
The breakfast in first floor and food at the Executive Lounge are both great! Even better is their service awareness! They pay close attention to every guest, providing warm welcomes and farewells. Among all the hotels I have stayed in, this is the one where every aspect of the service is truly satisfying! Staff are always available to assist with luggage when getting in and out of the car. The bedding is comfortable, and the rooms are clean and well-maintained.
A special mention goes to Ms. Wang Nan at the Executive Lounge. Her service attitude is highly professional and attentive! She proactively introduces nearby attractions worth visiting and provides relevant materials for guests to choose from. She is always polite when welcoming and seeing off guests at the elevator.
客户化身
已发布 2025年3月25日
Dear InterContinental Guest,
Thank you for taking time to post your positive feedback regarding your recent experience at InterContinental Suzhou. We are very glad to know that our hotel’s location, staff and Club InterContinental made your visit enjoyable. We have shared your feedback with the respective team members, and also extended your appreciation to Joy Wang. Our hotel locates in the CBD area with many restaurants and shopping malls, and is also next to the beautiful Jinji Lake, which makes it the ideal place for both business and leisure guests. Feedback such as yours is the biggest recognition to us all. We will continue to strive to achieve excellence at every level in the future.
Thank you again for your support and we look forward to welcoming you back to InterContinental Suzhou in the near future!
General Manager
David Guo
 0 点
0/ 0的投票认为这条意见有用。
 
苏州洲际酒店坐落于金鸡湖畔集商业、休闲和文化为一体的中央商务区。酒店客房于2021年全面翻新,共427间风格现代的客房与套房,宾客无论是在酒店的5间风格各异的餐厅与酒廊,还是身处奢华的洲际水疗和室内泳池,都能欣赏到迷人的湖光水景和新苏州城市天际线。25楼全湖景洲际行政俱乐部,带给你更高级别的舒适享受。齐备的会议会务设施也使苏州洲际酒店成为举行各类会议及私人会晤的理想选择。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
服务热情周到
来自 Leon
酒店工作人员热情周到,并主动提供帮助。退房时主动询问住店体验,并对提出的意见都有落实和及时反馈。
客户化身
已发布 2025年3月25日
尊敬的洲际贵宾,感谢您选择苏州洲际酒店作为您到访苏州的下榻酒店,也非常感谢您在百忙之中抽出宝贵时间给予我们反馈。从您的反馈中,我们得知您对酒店的服务感到满意,十分荣幸得知酒店的服务给您的旅行增添了舒适难忘的回忆。相信您的评论定会为更多的旅行者提供有意义的参考价值。再次感谢您对我们酒店的认可。期待您在不久的将来再次入住苏州洲际酒店!酒店总经理 David Guo
 0 点
0/ 0的投票认为这条意见有用。
 
上海浦东假日酒店坐落于陆家嘴金融贸易区,距上海浦东国际机场直线距离约38公里,距浦东新国际博览中心直线距离约5公里,轨道交通2、4、6、9号线举步之遥,出行方便快捷。 上海浦东假日酒店建筑风格现代简约,352间客房雅致舒适,独立宽敞的空间、柔和明亮的光线、高亮通透的玻璃窗、典雅简约的家具、高清画质的液晶电视、高速宽带上网等一系列细腻而贴心的设计令人倍感温馨。酒店还设有残障人士客房,细节之处显示贴心的人文关怀。 酒店会议及宴会设施齐备,7间多功能厅现代简约,可容纳10-400位宾客,是举办会议和主题活动的理想之选。室内泳池和健身中心是您繁忙商旅及会务后的放松之选。 逸庭咖啡厅提供西式及亚洲特选佳肴,令您大快朵颐。佛罗伦琴爱尔兰酒吧汇聚美食和娱乐元素,音乐相随,美酒相伴,惬意之至。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Bad experience
来自 Shini
I have informed earlier that I will check in late and I expected hotel will prepare comfortable room. But the room that I got, washroom curtain cannot close. I told them the issue, but they cannot provide proper room for us to rest after long journey. And ask us to move to temporary room while waiting other room guests checkout, then move again to the room which I don’t agreed with it as I don’t prefer to move room to room. Totally disappointed. Not recommended to stay at all.
客户化身
已发布 2025年3月25日
Dear IHG Rewards Club Member,
Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Shanghai Pudong. We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comment about the curtain has been documented and will certainly be looked into. We will keep perfect training of our staff. We appreciate your feedback as this is our best resource for improving guest services.
Once again, we thank you for your feedback and look forward to your continuous support in the near future. Thank you!
Sincerely,
 0 点
0/ 0的投票认为这条意见有用。
 
上海佘山世茂洲际酒店位于“上海之根” - 松江,毗邻上海虹桥枢纽区域,距离上海虹桥国际机场、上海虹桥火车站及国家会展中心仅需40分钟车程。 地平线下88米处的酒店,设计打破多项专利,作为全球瞩目之焦点,为旅行者们带来商务、休闲及探索旅行的奢华体验。这个建筑奇迹是“一生必去”目的地之一,开启你的洲际之旅。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Worst intercontinental hotel I’ve been
来自 Alivia SG
The only good thing about the hotel is that the staff is very friendly because they are afraid of bad review. The breakfast is a chaos, too many people and is like a war zone. The food is never topped up, food choice is limited and food is so horrible. The glass looks like they’ve nvr been clean for years. Very badly maintained hotel
客户化身
已发布 2025年3月25日
Dear Alivia,
Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at InterContinental SHANGHAI WONDERLAND.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 008615201957869 or sarah.zheng2@ihg.com.
Sincerely,
Sarah Zheng
Front Office Manager
008615201957869
sarah.zheng2@ihg.com
 0 点
0/ 0的投票认为这条意见有用。
 
国家会展中心上海洲际酒店位于上海虹桥商务区核心位置,是中国国际进口博览会举办场地——国家会展中心(上海)内一家奢华品牌酒店。酒店距离虹桥国际机场和虹桥火车站仅5公里,毗邻轨道交通2号线及17号线, 便捷连通上海各大核心商圈。客人还可轻松前往七宝古镇、江南古镇朱家角、虹桥天地及青浦奥特莱斯广场等,探索本地文化。酒店共拥有四间独具特色的餐厅和酒吧以及逾2,200平方米宽敞灵活的宴会场地,是筹办高端会议、大型宴会和梦幻婚典的理想之所。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
좋은 기억의 호텔 스테이
来自 Tom2025 Seoul
호텔은 홍차오 공항 및 기차역과 가까이 있으며 이는 중국 내 다른 지역으로 이동이 편리합니다. 호텔은 모던하고 세련되었으며 룸 크기도 큽니다. 직원들의 친절함과 조식, 멋진 로비가 기억에 남네요. 방은 특히 베드가 부드럽고 편해 잘 잤어요.
조식 : 06:30 - 10:30
메트로는 2호선 exit 6으로 나와 10분 정도 걸으면 되요. 입구 4 또는 5로 들어오면 인터컨티넨탈 호텔이에요.
客户化身
已发布 2025年3月26日
Dear Tom2025,
Thank you for taking time to convey your thoughts on your recent stay.
We're very glad to hear of your recognition of the hotel's service.
Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations.
We look forward to welcoming you again!
Best Regards,
Hotel Management
 0 点
0/ 0的投票认为这条意见有用。
 
广州十甫voco酒店坐落在荔湾区第十甫路,比邻闻名遐迩的上下九商业步行街。酒店室内设计迷人而有趣,室外公区设计融合了具有历史又不失时尚感的西关和岭南符号元素。 在这里,您可以体验到voco品牌的三只吉祥物贯穿您的旅程中——房卡上的燕雀代表着“雀悦相迎”;聪明的猫头鹰代表着在我们焕新升级的宽敞客房中舒适自在的“独处时光”;火烈鸟代表着在餐厅享受美食以及体验本地文化,“趣享生活”。在这里,您可以沿街探索丰富多彩的西关窗花建筑,感受和巷陌烟火气及文化,领略历史底蕴。步行即可前往永庆坊、荔湾、粤剧博物馆和荔枝湾等地游览,下午或晚上漫步于充满复古风情和充满艺术魅力的沙面岛,尽享闲适惬意。 酒店于2024年重新装修,拥有293间宽敞时尚的客房和套房,面积从33平方米到83平方米,搭配超大窗景,可将广州充满历史底蕴的景观尽收眼眸。客房配备舒适的床上用品和奢华的洗浴用品,让宾客悠享惬意温馨的“独处时光”,还拥有宽敞的儿童主题家庭套房。入住的宾客均可以免费享受客房内第一轮迷你吧,当您想要食物和饮料的时候,也可以尽情享受我们超乎您预期的特色餐饮选择。 酒店拥有780平方米的灵活会议空间,采用先进的视听技术,包括超大LED屏幕,提供令人惊叹的生动演示。共有四个各具风格的多功能会议室,融汇现代时尚与西关特色。14楼的皓玥庭连接室外花园和游泳池,是会议和各种社交活动的理想场所,特别是精品婚礼或公司社交聚会。酒店宴会服务团队整装待发,为宾客提供细致、个性化的服务,致力于为宾客创造一个精彩难忘的活动体验。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Totally recommend
来自 Lili San Francisco
I was actually from Guangzhou. I’ve seen the opening of this hotel and I had a lot of great memories here but this is the first time I really get to stay in. During my 14 nights, I felt like I was home even though I stayed in a hotel. All the staff are so welcoming and friendly, and the service they provided was top notch. I really recommend everyone to try the dim sum spot from the hotel because it’s even better than the other well known restaurant. Also the coffee shop on the first floor have really amazing coffee.
I’ll definitely be back in the future.
客户化身
已发布 2025年3月26日
Dear valued guest,
Thank you for choosing voco Guangzhou Shifu for your first stay, especially as a local who has witnessed our journey since opening! We are deeply touched that your 14-night experience felt like a "home away from home"—there is no greater compliment than making a familiar place feel new and welcoming. Your kind words about our team’s warm hospitality and top-notch service mean the world to us. Creating genuine connections with guests, whether they’re visiting from afar or returning to their roots, is at the heart of what we do. We’re thrilled our staff made you feel so thoroughly cared for throughout your extended stay. We’re also delighted you enjoyed our dim sum and first-floor coffee shop! Your recommendation to try our dim sum over other well-known spots is a testament to our culinary team’s dedication to crafting authentic, memorable flavors. It’s wonderful to know we’ve become a destination even for locals like you.
As you’ve watched us grow, we hope to continue evolving to exceed expectations—and we’d be honored to welcome you back whenever you’re ready for another stay. Whether you’re seeking a cozy retreat or a taste of home, voco Guangzhou Shifu will always be here to warmly embrace you.
Thank you again for your heartfelt review and for choosing us. We can’t wait to welcome you back soon!
Warm regards, voco Guangzhou Shifu
 0 点
0/ 0的投票认为这条意见有用。
 
广州十甫voco酒店坐落在荔湾区第十甫路,比邻闻名遐迩的上下九商业步行街。酒店室内设计迷人而有趣,室外公区设计融合了具有历史又不失时尚感的西关和岭南符号元素。 在这里,您可以体验到voco品牌的三只吉祥物贯穿您的旅程中——房卡上的燕雀代表着“雀悦相迎”;聪明的猫头鹰代表着在我们焕新升级的宽敞客房中舒适自在的“独处时光”;火烈鸟代表着在餐厅享受美食以及体验本地文化,“趣享生活”。在这里,您可以沿街探索丰富多彩的西关窗花建筑,感受和巷陌烟火气及文化,领略历史底蕴。步行即可前往永庆坊、荔湾、粤剧博物馆和荔枝湾等地游览,下午或晚上漫步于充满复古风情和充满艺术魅力的沙面岛,尽享闲适惬意。 酒店于2024年重新装修,拥有293间宽敞时尚的客房和套房,面积从33平方米到83平方米,搭配超大窗景,可将广州充满历史底蕴的景观尽收眼眸。客房配备舒适的床上用品和奢华的洗浴用品,让宾客悠享惬意温馨的“独处时光”,还拥有宽敞的儿童主题家庭套房。入住的宾客均可以免费享受客房内第一轮迷你吧,当您想要食物和饮料的时候,也可以尽情享受我们超乎您预期的特色餐饮选择。 酒店拥有780平方米的灵活会议空间,采用先进的视听技术,包括超大LED屏幕,提供令人惊叹的生动演示。共有四个各具风格的多功能会议室,融汇现代时尚与西关特色。14楼的皓玥庭连接室外花园和游泳池,是会议和各种社交活动的理想场所,特别是精品婚礼或公司社交聚会。酒店宴会服务团队整装待发,为宾客提供细致、个性化的服务,致力于为宾客创造一个精彩难忘的活动体验。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Comfortable and great service
来自 Anton California
I like to stay at this hotel very much for its location and great service.
客户化身
已发布 2025年3月26日
Dear valued guest,
Thank you for choosing voco Guangzhou Shifu and sharing your kind words! We are truly delighted to know that our prime location and dedicated service have made your stays enjoyable.
Our central position in historic Shifu allows guests to explore vibrant streets, local delicious,and cultural landmarks with ease, and we’re thrilled it resonated with you. Equally, we take immense pride in our team’s commitment to delivering exceptional service—their passion to create welcoming experiences shines through in every interaction, and your recognition is a testament to their hard work.
We are honored to be your preferred choice and look forward to welcoming you back soon. Whether you’re returning for the convenience of our location or the warmth of our hospitality, we’ll ensure your next stay is just as memorable. Until then, safe travels and warm regards from all of us at voco Guangzhou Shifu!
Warm regards, voco Guangzhou Shifu
 0 点
0/ 0的投票认为这条意见有用。
 
斑斓梦幻的西班牙国度、愉悦奔放的西班牙民族、目不暇接的西班牙小吃……这一切都足以让您爱上西班牙!在华侨城洲际大酒店,设计师透过建筑风格和装饰细节精心打造一个纯粹的西班牙主题风情酒店,从门童制服、斗牛场到马德里著名的市长广场都被演绎得惟妙惟肖。酒店位于集文化、艺术、金融于一体的南山中心片区,优越的地理位置和便利的交通,众多知名景点、美术馆、购物商场步行即达,离各个主要交通枢纽最多半小时车程。一座具有城市绿洲美誉的西班牙主题酒店,为您繁忙的商旅增添度假休闲的乐趣。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Amazing...as ever
来自 Stuart HKG
Absolutely love staying at IC SZ. Stayed with lounge access for a birthday. Dafne organised the reservation and a wonderful cake and birthday decoration in the room which really made our day. Zheng, Elizabeth and everyone in the lounge made us feel extremely comfortable and the chefs always make great food. Housekeeping also fantastic in the rooms as well as the public spaces. All in all 10/10 with a personal touch
客户化身
已发布 2025年3月26日
Dear guest,
Thank you for taking the time to share your comments of your stay in InterContinental Shenzhen, which will be very valuable to us! We feel honored to leave you a nice memory of our food and services. Your appreciation to our colleagues will be a delightful motivation to the team in keeping this up. We sincerely look forward to have you back soon!
Best Regards,
Tim Hooton
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
香港金域假日酒店位于九龙尖沙咀弥敦道的黄金地段,无论是商务或度假旅游,选择居停于此,倍感舒适自在,宾至如归,称心惬意。 酒店提供621间设备完善之客房及套房,设置宽敞舒适的双床、两豪华睡床或特大睡床,专为商务旅客而设的行政会所楼层,特别提供优越的住宿体验及配套设施。屡获殊荣的食府、酒吧、设备齐全的会议厅、露天泳池、健身室及免费宽带高速上网服务等,一应俱全。 除了为每位客人提供舒适的睡眠环境,让一家大小乐聚天伦,假日酒店更提供「儿童尽享食宿全免」优惠。 免费用膳优惠适用于由父母陪同下的十二岁或以下小童于Bistro on the Mile享用自助早餐,住宿优惠适用于由父母陪同下的十二岁或以下小童与父母同房而睡。 香港金域假日酒店毗邻香港铁路站贯通港、九、新界各区,步行至天星码头往中环或湾仔,只需五分钟,交通便捷;距离香港国际机场亦只需四十分钟车程。
 
总体
4 分 - 总分为 5
4 分 - 总分为 5
HK visit
来自 Barbambia Finland
We stayed here with our small kids to explore HK. Location is excellent, room is big. But we were initially given a room with smoke smell so we had to change and we encountered issues with the electricity: lamps switched on randomly at night and disturbed our sleep. It was fixed when we reported it. Overall high price compared to what you get
客户化身
已发布 2025年3月26日
Thank you for choosing to stay with us during your family trip to explore Hong Kong. We appreciate your kind words about our convenient location and spacious rooms. However, I apologize for the initial inconvenience caused by the smoke smell in your first room and the electrical issues you experienced. I am glad our team promptly resolved the electrical problem upon being notified. Your feedback is invaluable, and we will use it to enhance our services. We understand your concerns about value for money and will consider this in our ongoing efforts to improve our offerings. We hope to have the pleasure of welcoming you back for a more seamless experience in the future.
Warmest regards
Carlos Souza
General Manager
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•上海衡山路十二号酒店拥有多种的餐饮选择。从彩丰楼中餐厅的精致中餐、鲜艳全日餐厅的中西式自助餐,将东方饮食文化交融。特设营运至深夜的特色面档,提供精致的各地特色小吃,都旨在满足您的不同餐饮需求,为您带来不一样的餐饮体验。 •上海衡山路十二号酒店为宾客提供成熟完善的特色专属社交空间,包括适于静谧交谈和会客品茗的“举茗邑”,彩丰楼的私人包厢,使商务社交或私人聚会,都能宾主尽欢。 •425平米无柱豪华宴会厅及综合性会议设施,是举办会议及婚宴的不二选择。 •酒店地理位置优越,位于徐汇区衡山路,距离虹桥机场18公里,临近新天地,田子坊和徐家汇商圈。靠近地铁1号线衡山路站及出租车便于您前往城市的其它部分。 上海衡山路十二号酒店是您在上海高端商务活动及亲朋聚会的优选。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Hotel is only above livable level lol
来自 Vinceeee China
1. Minibar is empty
2. Breakfast isn’t good
3. Boxes used for bath salts are broken
4. Taps are very dirty with stains
The location of the hotel is great, however both service and room are just simply too bad
客户化身
已发布 2025年3月26日
Dear Guest,
Warmest greetings from HUALUXE Shanghai Twelve at Hengshan!
I would like to thank you for taking the time to share your comments for us about your recent stay.
Please accept our sincere apologies for the inconvenience. We do regret that our service did not meet your expectations and we have already reported the issue mentioned to our relevant department and management in order to improve our service. However will continually strive to make improvements and hope that we can continue to serve our loyalty guest with the high quality that we aim to carry.
Please feel free to contact me if there is anything else I can help you with.
Best Regards,
Guest Service Management
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