Dear guest, We're thrilled you recommended us! Thank you for praising our convenience and services. Located in Luohu business district, Shenzhen Dongmen Holiday Inn Express is near Dongmen Pedestrian Street, with easy access to shopping, dining, and a lively vibe. The great transportation links make traveling a breeze. Our staff, especially at the front desk, are committed to top - notch service, handling check - in and requests with warmth. We can't wait to welcome you back. May the new year bring you joy, good fortune, and unforgettable moments! IHG Social Listening Team
This stay was a very good experience. The room was clean and tidy, and the staff at front desk were very friendly. The hotel breakfast was very sumptuous with many choices..
Dear Guest, Thank you for taking time to post your feedback regarding your recent stay at Holiday Inn Suzhou Huirong Plaza. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward. Thank you again for your support and we look forward to welcoming you back to the Holiday Inn Suzhou Huirong Plaza in the near future!
Excellent location, comfortable stay and the small necessities like gym, laundry are taken care of. All shopping places and restaurants are nearby. There is a supermarket near main road. Great stay!!
Dear guest, thank you for sharing such wonderful feedback! We're truly delighted to learn you enjoyed your stay and found our location excellent with facilities perfectly suited to your needs. At IHG, we're committed to delivering exceptional service to every guest. Your kind recognition inspires us to continue upholding our highest standards of hospitality. We look forward to welcoming you back to our hotel in the future so that we can serve you even better. Sincerely, IHG Social Listening Team
Be warned of getting a dark room w/o priior notice
来自Jerry从New Jersey
Made a reservation online, got a room w/o windows on day of arrival, the condition of the room was not mentioned during reservation, the excuse was that the hotel was fully booked, basically take it or leave it. The staff promised to move me to a higher floor room on the following day, but I ended up with a room on the same floor, the 2nd floor, a bit noisy in the morning.
Dear guest, thank you for staying at our hotel and providing us with your feedback. We would like to offer our most sincere apologies for all the troubles you encountered during your stay. We attach great importance to the accommodation experience of every guest. We have carefully recorded and reflected on the situation you've reported. In the future, we will strengthen the management of our staff and conduct in-depth training for all employees, focusing on enhancing their service awareness, communication skills, and execution ability to ensure that every guest can enjoy the highest standard of service. We will also continuously improve the information about our hotel to avoid any confusion caused by information asymmetry. We sincerely hope that you can give us another opportunity to serve you better. Best regards, IHG Social Listening Team
The hotel is located on the main road, the surrounding area not very interesting. The room was spacious, standard furniture. Breakfast was quite basic and poor, only coffee was very good.
Thank you for choosing Holiday Inn Express Taoyuan and your feedback with us.
We're glad to hear that you found our rooms spacious and appreciate your kind words about the coffee.
We understand that the surrounding area may not have met your expectations, and we would be happy to provide you with more information about local attractions and places of interest during your next visit.
We also take your comments about the breakfast seriously and are committed to improving the variety and quality of our offerings. If you have any specific suggestions, please feel free to share them with us, as we are always looking for ways to enhance our guests' experience.
Thank you again for your review. We look forward to welcoming you back and providing an even better stay!
Thank you for taking the time to tell us about your experience at WM Hotel Hong Kong, Vignette.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Looking forward to your next visit, we hope to continue exceeding your expectations and providing you with the exceptional service and memorable experiences that bring you back to us.
Again, thank you for choosing WM Hotel Hong Kong, Vignette, and if I can be of assistance to you, please contact me directly at erinchan@wmhotel.hk.
I stayed here for almost 15 days for different occasions. Overall the hotel is quite new and well maintained. The view is nice with lake and Pudong downtown in sight. I particularly like the lay out where the closet is nearby the door and conveniently accessible, making the room more spacious. The hotel is also next to a subway where I could get to work easily. Thank you for the room upgrade and prolonged baggage storage (as I once had a need to store my baggage at hotel for another business trip).
Since I have not received the survey, I decided to leave a positive review here as a gratitude to the great hosting.
Welcome to HUALUXE Shanghai Changfeng Park, and please enjoy the springtime. We are truly touched that you chose to stay with us for nearly 15 days on various occasions and have shared such a positive review.
We're glad that you found our hotel to be new and well-maintained. The view of the lake and Pudong downtown from the hotel is indeed one of our highlights, and we're happy it added to your pleasant experience. Your appreciation for the room layout, especially the conveniently located closet that enhances the room's spaciousness, is something our design team takes pride in.
The hotel's proximity to the subway station is strategically planned to provide guests with easy access to their destinations, and we're delighted it made your commute to work effortless. It was our pleasure to offer you a room upgrade and accommodate your request for prolonged baggage storage during your business trip. These services are part of our efforts to ensure your utmost convenience and satisfaction.
We apologize that you didn't receive the survey. However, we are extremely grateful for your initiative to leave this positive review as a token of your gratitude. Your kind words serve as a great motivation for our entire team.
We sincerely hope that you will consider staying with us again in the future. Whether it's for business or leisure, we look forward to welcoming you back and creating more memorable experiences for you.