room and toilet is clean, also there is nice view from room and well equipped swimming pool and gym. I was welcomed with cookies at the desk and a tasty birthday cake. I like minibar in room, it is complimentary. I was impressed by the hand-made tofu pudding and chicken rice at the breakfast, however it could be better if more sauce for salad and jam or honey for the yogurt could have been provided.
Thank you for sharing your delightful feedback with us. We are so glad to hear that you enjoyed the cleanliness of the room and toilet, as well as the beautiful view from your room. It’s great to know that you had the chance to enjoy our well-equipped swimming pool and gym during your stay.
We’re also happy to hear that you were welcomed with cookies and a birthday cake—what a special way to celebrate! We’re thrilled that the complimentary minibar and the hand-made tofu pudding and chicken rice at breakfast impressed you.
We also appreciate your suggestions regarding the salad dressing and yogurt toppings. We’ll definitely look into offering more sauce options for the salad and jam or honey for the yogurt to make your next breakfast experience even better.
Thank you again for your thoughtful feedback. We hope to welcome you back soon for another memorable stay!
Thank you for sharing your wonderful experience with us. We are thrilled to hear that you enjoyed our hotel facilities and found our team to be warm-hearted.
We’re especially grateful for your recommendation to the global IHG family, and we would love to welcome more guests, particularly those with children, to enjoy the fun and comfort we offer.
We look forward to hosting you and your family again soon!
We are absolutely delighted to hear that you loved your stay with us. Your recommendation to all IHG members means a great deal to us, and we’re thrilled that we could provide an experience worthy of such praise.
We look forward to welcoming you back in the future and ensuring that your next stay is just as enjoyable!
The hotel is the newest and tallest in chiaiyi. You can oversee the city from the hotel room. The room is very clean and the bed is very comfortable. The only thing I would complain is the towel. It seems old, feels thin and crusty. I ended up using my own disposable towel. Note: You will need to Uber to places. There is almost nothing within walking distance.
Thank you for sharing your experience with us. We are thrilled to hear that you enjoyed the stunning views from your room, the cleanliness, and the comfort of your bed. It’s great to know that you appreciated our hotel’s modern design as well.
We sincerely apologize for the condition of the towels during your stay. This is certainly not the standard we strive for, and we will address this issue with our housekeeping team to ensure all linens are in top condition moving forward. Your feedback is invaluable in helping us improve.
Thank you again for your thoughtful feedback. We look forward to welcoming you back and providing an even better experience on your next visit.
Loving the vibes of my stay at Voco! As an Elite Diamond member, I was warmly recognized by the front desk, and the check-in process couldn’t have been smoother. Special thanks to Rosy for her attentive welcome!
I was given a unique and spacious room that perfectly suited both me and my mother. I absolutely loved the wall decorations and all the thoughtful details, like the mini-bar arrangement and the adorable slippers.
The bathroom was another highlight—Elemis products were an outstanding choice, and the hairdryer was a pleasant surprise. A heartfelt thanks to Nelson for the handwritten greeting card with a personal message and lovely drawings, along with the thoughtful amenities that truly made my day.
Oh, and the view from the 31st floor? Simply breathtaking!
As for the service, everyone from the front desk to the concierge was incredibly kind. They shared great tips for exploring this beautiful city, which we really appreciated.
Overall, my mother and I had a wonderful stay, and we highly recommend this hotel!
Thank you so much for your wonderful feedback! We are beyond thrilled to hear that you and your mother had such a memorable stay with us. As an Elite Diamond member, it’s always our pleasure to provide you with an exceptional experience, and we’re delighted that you felt warmly welcomed from the moment you arrived.
Your compliments for Rosy, Nelson, and the team mean a lot to us. We’ll be sure to pass along your thanks to them—they will be thrilled to hear how their efforts made your stay special. We're also so pleased that you enjoyed the unique room, the thoughtful details like the mini-bar and slippers, and the Elemis products in the bathroom. It’s the little touches that we believe make a big difference.
Thank you for highlighting our team's friendliness and helpfulness as well. We strive to make every guest feel at home, and it’s wonderful to know that you appreciated the tips and recommendations for exploring the city.
Your kind words are truly appreciated, and we can’t wait to host you again!
The staff at the hotel were super polite, and Amy was especially warm and attentive. The lobby looked really impressive, and the dinner had a unique touch and we had a happy weekend there.
Thank you for taking the time to tell us about your experience at voco JINCHENG DANHE.
The hotel has a professional and efficient service team, adhering to the service concept of “Reliably Different”, providing you with one-stop attentive service throughout the whole process, and is committed to leaving you with wonderful memories.
The lobby integrates the local characteristics of Jincheng, such as non-heritage paper-cutting, iron flower, crucible wall and twenty-eight stars into the design and construction, and combines with modern art to fully interpret the architectural aesthetics, cultural charm and voco brand style. It is a brand-new space integrating cultural tourism, leisure vacation and business travel.
Our seafood buffet offers fresh seafood such as small green dragons, bourbons, and large oysters from Yushan, as well as delicious deli items and exquisite desserts for your enjoyment.Fengcailou Chinese Restaurant specializes in a selection of Cantonese, Sichuan and Hunan cuisines, Shanxi and Henan cuisines, and local fusion dishes to satisfy your diversified needs for fine dining.
Your satisfaction is our greatest power, sincerely look forward to your visit again!
Thank you so much for taking the time to share your experience with us! We’re delighted to hear you found our location is remarkable, our room is clean, and our team, especially Tiffany, provided you with the warm and helpful service that we strive for day in and out. We appreciate your feedback regarding breakfast, and we’ll certainly take it into consideration as we continuously work to enhance our offerings. Thank you again and we look forward to welcoming you back for another wonderful stay!
Lovely hotel with spacious rooms and great facilities. Good location. Breakfast was superb. The staff especially Jennifer and Lucky were very helpful and friendly. Would stay at the hotel again.
Dear Guest, Thank you for your stay. As a mid-range business hotel brand of the IHG, our facilities, breakfast and service are impeccable. In addition, the location is excellent, making it easy for you to explore the neighbouring attractions and cuisines and enjoy the city's bustle and convenience during your stay. We look forward to your next visit. IHG Social Listening Team