Overall very happy to stay here, I had a relaxing time. Luckily we had things to do in this end of town so the location was good, but note that if you want to do things inside Tainan it is a bit of a drive to get down town proper.
The rooms were great, in good condition, very fresh, spacious and really liked the open design. Main disappointment was that there was no coffee making facilities, just a 3 in 1 coffee powder, which I found pretty surprising for this kind of property.
Breakfast was nothing special, it did not have the selection that you would expect from a Crowne Plaza, but what was there was good.
Staff were generally super helpful and accommodating.
Thank you very much for choosing Crowne Plaza Tainan and for sharing your detailed feedback with us.
We’re delighted to know you had a relaxing and enjoyable stay overall, and that our spacious room design and helpful team left a good impression. It's also great to hear that our location suited your itinerary during this trip.
That said, we do sincerely apologize for the disappointment regarding the in-room coffee amenities. Your feedback is very valuable — we understand how important a good cup of coffee can be, and we will certainly take your comments into consideration for future improvements. Likewise, your thoughts on the breakfast selection have been noted and will be shared with our culinary team to enhance our offerings.
Thank you again for staying with us. We hope to have the pleasure of welcoming you back on your next visit to Tainan.
Warm regards, Coco Wen General Manager Crowne Plaza Tainan
Nice spacious room on high floor. The view from the room overlooks the whole city. It is located right next to Gulou subway exit. Very convenient. Breakfast is also full of choices with quite a heavy focus on Chinese dishes.
Dear Guest, We are truly delighted to hear that you had a wonderful stay with us and enjoyed the aspects of your room and our hotel. We are glad that you appreciated the spaciousness of the room on the high floor and the breathtaking view that overlooks the entire city. Our room design aims to provide guests with a comfortable and visually pleasing experience, and it's great to know that we met your expectations in this regard. The convenient location next to the Gulou subway exit is something we take pride in, as we strive to offer easy access to the city's attractions and transportation for our guests. Regarding the breakfast, we are pleased that you found the variety of choices satisfactory, especially the focus on Chinese dishes. We understand that a diverse breakfast menu can enhance the overall stay experience, and we will continue to maintain and improve the quality and variety of our breakfast offerings. Thank you for sharing your positive feedback. It means a lot to us, and we hope to have the pleasure of welcoming you back to our hotel in the future. If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Best regards, Hotel Management Team
Thank you for your accommodation experience at Crowne Plaza Wuxi Taihu and your valuable suggestions. We have always hoped to listen to guests' opinions and help us strive to achieve the best in creating a satisfactory experience. Look forward to your next visit.
Greetings! We are extremely grateful for your positive review and fondness for Crowne Plaza Shanghai Xiayang Lake. It is delightful to learn of your commendation for the hotel staff and services. The hotel is widely favored by guests for its passionate service and sincere hospitality. We anticipate your next stay at Crowne Plaza Shanghai Xiayang Lake, where you can enjoy more superiority.
Han Weidong General Manager of Crowne Plaza Shanghai Xiayang Lake
Hi Explorer!Thank you so much for sharing your wonderful return experience with us! We're thrilled to know you were glad to be back and enjoyed Hotel Indigo Shenzhen Overseas Chinese Town. Your recognition means a lot to us. It's been our pleasure to welcome you back.And we'll keep striving to offer even better services and facilities. Looking forward to your next stay!
Dear IHG Rewards Club Member, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. We hope to have an opportunity to serve you again in the near future. Sincerely,
We really enjoyed our stay in Suzhou. The hotel is perfectly located in a beautiful place of Jinji lake . It is super clean and very well maintained. The room is spectacular and spacious. We love every minute of our stay. What made our visit so great was the hotel staff . They were so welcoming friendly and helpful.
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and were highly impressed by our location, room and staff. It’s our great honor to have your compliments on our hotel. Feedback such as yours is the best reward to us all. We will continue to strive to achieve excellence at every level in the future. Thank you!
We had a delicious breakfast every day but communicating with the staff in English is difficult. On the other hand, the staff in the lounge speaks fluent English and has no problem communicating.
Unfortunately, room was not good. We wondered if we should ask them to change the room, but we gave up because we had already unpacked.
Room problems are as follows. "Do Not Disturb" switch was broken. The electrical outlet in the bathroom does not work. Several other electrical outlets were not working. Water from the shower room flows into the toilet next door.
Dear Ken1992, Thank you for taking time to convey your thoughts on your recent stay. We will feed back the problems you mentioned to relevant departments and ask them to make corrections. Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations. We look forward to welcoming you again! Best Regards, Hotel Management