Thank you for kindly taking the time to share your feedback. We are very sorry to learn of your disappointment following your stay with us. Our guest comments are extremely important to us as this helps us to improve our service, ensuring that we deliver the high standard of service our guests quite rightly expect.
I do hope that you will allow us the opportunity to redeem ourselves and to welcome you back to InterContinental Sydney when your travels next bring you to Australia.
Rotorua is the perfect destination to warm up in, whatever the season. Relax in geothermal hot springs or explore the Redwoods mountain bike trails. The weather in Rotorua means you can stay active all year round with plenty of activities to entertain. Holiday Inn Rotorua is situated on the edge of the beautiful Whakarewarewa Forest. The hotel is a great base for families and adventurers to explore. For parents, relax and have a holiday with the kids. Kids Stay & Eat Free and we have the Play Zone. Our VIK (Very Important Kids) get a free wristband on arrival which gives deals for kid friendly activities around Rotorua. We are the closest hotel to the famous Rotorua mountain bike and cycling trails. After a day exploring, you can use our purpose-built bike wash and secure storage facilities. We have plenty of on-site car parking. Our valued IHG Rewards Club members enjoy complimentary Wi-Fi. Reward yourself with a dip in our geothermally heated pool or enjoy a garden spa. Head back to your spacious and modern Standard or Premium rooms. . Relax in our bar before enjoying a meal in our Chapman s Restaurant. If heading into town our complimentary shuttle can take you on request. Whether you re hosting four or 600 people, Holiday Inn Rotorua is the perfect venue to make meetings and conferences a success.
全体
5 / 5
Great Overnight Stop
投稿者Darren場所Christchurch
Stopped for a night when passing through and was great to be able to relax and unwind with great amenities and staff
Thank you for choosing to stay with Holiday Inn Rotorua. Pleased to see how much you enjoyed your time here with us. We appreciate you sharing your experience and look forward to welcoming you again.
Kind regards, Kent Breeze General Manager
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Holiday Inn Rotorua
Rotorua is the perfect destination to warm up in, whatever the season. Relax in geothermal hot springs or explore the Redwoods mountain bike trails. The weather in Rotorua means you can stay active all year round with plenty of activities to entertain. Holiday Inn Rotorua is situated on the edge of the beautiful Whakarewarewa Forest. The hotel is a great base for families and adventurers to explore. For parents, relax and have a holiday with the kids. Kids Stay & Eat Free and we have the Play Zone. Our VIK (Very Important Kids) get a free wristband on arrival which gives deals for kid friendly activities around Rotorua. We are the closest hotel to the famous Rotorua mountain bike and cycling trails. After a day exploring, you can use our purpose-built bike wash and secure storage facilities. We have plenty of on-site car parking. Our valued IHG Rewards Club members enjoy complimentary Wi-Fi. Reward yourself with a dip in our geothermally heated pool or enjoy a garden spa. Head back to your spacious and modern Standard or Premium rooms. . Relax in our bar before enjoying a meal in our Chapman s Restaurant. If heading into town our complimentary shuttle can take you on request. Whether you re hosting four or 600 people, Holiday Inn Rotorua is the perfect venue to make meetings and conferences a success.
全体
5 / 5
Great Overnight Stop
投稿者Darren場所Christchurch
Stopped for a night when passing through and was great to be able to relax and unwind with great amenities and staff
Thank you for choosing to stay with Holiday Inn Rotorua. Pleased to see how much you enjoyed your time here with us. We appreciate you sharing your experience and look forward to welcoming you again.
クラウンプラザテリガルパシフィックは、シドニーからわずか90分のNSWセントラルコーストにある海に面したデラックスな宿泊施設です。独自の家具付きバルコニー、デラックスキングベッドまたはクイーンベッド2台を備えた、199室のゆったりとしたサイズの明るい客室とスイートは、到着した瞬間からお客様を歓迎します。
テリガルは、素晴らしいレストラン、カフェ、バーで知られています。飲食店を探しているとすぐ近くにたくさんのオプションがありますが、クラウンプラザテリガルパシフィックのレストランやバーでは、海の景色や新鮮な季節のメニューを通り過ぎるのは難しいでしょう。
Seasalt Restaurantは美味しい季節のメニューでシーフードの盛り合わせで最も有名であり、Lord Ashley Bar and Loungeはハイティー、カクテル、軽食で有名です。楽しくて活気に満ちた雰囲気をお探しなら、フロリダビーチバーはテリガルビーチを見下ろす屋外ビアガーデンでライブエンターテイメントをお楽しみいただけます。
さらに贅沢なひと時を過ごすには、敷地内のエンドタスパでトリートメントを予約するか、くつろいで屋外温水プールから広がる海の景色をお楽しみください。ホテルのロケーションは、海の音に目覚め、テリガルの中心部に位置することを楽しむことができる完璧な休暇に最適です。
I'd like to commend the staff of Crowne Plaza Terrigal for their impecable service and genuine care they have for their guests. Not only were we treated with a smile and professionalism upon check-in, each interaction we encountered with staff throughout the Crowne Plaza was friendly and hospitable. Upon check-in my family weren't able to proceed to our booked room (for over an hour) due to it not being ready. We were immediately offered drinks vouchers and directed upstairs to the bar. An hour later I received a phone call to say our room was ready. Upon returning to Concierge, it was observed that my family were going to utilise the parking and pay for breakfast as well during our stay. The Concierge staff immediately saw this on their system (without me uttering a word) and as a good gesture informed me they are waivering the parking fee and breakfast fee during our stay. Thank You Crowne Plaza Terrigal!
Thank you for your feedback following your recent stay at Crowne Plaza Terrigal.
We are pleased our team ensured your stay was enjoyed from the moment you walked into the hotel and that you were recognised and provided a high standard of service at every interaction. We will ensure your comments are shared and appreciate this acknowledgement.
We look forward to seeing you again.
Best Regards
Ryan General Manager
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0人中0人がこのコメントが役に立ったと投票しています。
Holiday Inn Rotorua
Rotorua is the perfect destination to warm up in, whatever the season. Relax in geothermal hot springs or explore the Redwoods mountain bike trails. The weather in Rotorua means you can stay active all year round with plenty of activities to entertain. Holiday Inn Rotorua is situated on the edge of the beautiful Whakarewarewa Forest. The hotel is a great base for families and adventurers to explore. For parents, relax and have a holiday with the kids. Kids Stay & Eat Free and we have the Play Zone. Our VIK (Very Important Kids) get a free wristband on arrival which gives deals for kid friendly activities around Rotorua. We are the closest hotel to the famous Rotorua mountain bike and cycling trails. After a day exploring, you can use our purpose-built bike wash and secure storage facilities. We have plenty of on-site car parking. Our valued IHG Rewards Club members enjoy complimentary Wi-Fi. Reward yourself with a dip in our geothermally heated pool or enjoy a garden spa. Head back to your spacious and modern Standard or Premium rooms. . Relax in our bar before enjoying a meal in our Chapman s Restaurant. If heading into town our complimentary shuttle can take you on request. Whether you re hosting four or 600 people, Holiday Inn Rotorua is the perfect venue to make meetings and conferences a success.
全体
4 / 5
OK!Location is great!
投稿者jack場所beijing
OK!Location is great! I forgot a jacket in the hotel ,they find it ,Thanks!
Thank you for choosing to stay with Holiday Inn Rotorua. Good to know how much you enjoyed your time here with us, and I am pleased we were able to reunite you with your belongings. We appreciate you sharing your experience and look forward to welcoming you again.
A truly pleasant experience that catered to the long-distance traveler's needs - wonderful staff, excellent room, amazing breakfast buffet - just a great experience all around.
Thank you for choosing InterContinental Singapore on your recent stay and continued support as our IHG Rewards Club member.
We appreciate your lovely feedback here as your comments allow us to make constant improvement in our service to valued guests like you. My team and I look forward to welcoming you back in the near future!
Yours sincerely Lenny Oh Director of Rooms Lenny.Oh@ihg.com