Thank you for choosing InterContinental Hotel Group and for taking the time to provide feedback about your experience at InterContinental Hua Hin Resort.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at +66 (0) 32 616 999 or www.intercontinental/hua hin
We picked this hotel because it is close to the airport and an InterCon. It's not a bad hotel, just overpriced for what it is. The resort and rooms are dated - I was expecting more for the money. Disappointing stay.
Dear LJinSF: Greetings from Tahiti ! Thank you for your review and we are sorry to read that our hotel did not live up to your expectations. Indeed French Polynesia deserves a particular attention before travelling. It is overall an expensive destination, very long hall, remote and exclusive were hotels do not make more money than anywhere else worldwide but where charges are higher than in many other competing destinations. We look forward to have the opportunity to be of service to you again in the future. Sincerely. Guest Relation Manager
Beat up furniture Pool not good if you cannot swim Staff try to sell upgrade When we got room two on 1 starts floor one on 3 drew floor When we asked for next room on 3 Rd floor they charged us extra $30 a day Same room same view but they argued it was an upgrade They did not know about the other island or car rental muci will never go to this hotel again
Dear Sudhir1: greetings from Tahiti ! We are very sorry to read your comment. As a team we make a point to help our guests to make the best of their time with us and if, for some reason, we do not succeed, it is a disappointment that we share and take as an example to correct our possible mistakes. In that respect, we hope you give us a chance in the future to show you how great our hotel is. We look forward to have the opportunity to be of service to you again in the future. Sincerely. Guest Relation Manager