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  • 第一条评论意见
    2017年2月14日
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    2025年5月8日
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Corporate 的评论意见
<<上一个 1 ... 7753 7754 7755 7756 7757 ... 7794 下一个>>
 
Welcome to our NEW Staybridge Suites! We are an "All-Suite" - "Extended Stay" Hotel in Ames Iowa located minutes from Iowa State University...Go Cyclones! We are located directly off US 30, Exit 150, and minutes from Interstate 35. We offer a host of amenities to help make your stay a pleasure. We have 82 Suites, 4 Floors, and Elevator. All Suites are fully equipped to include Stove Top, Microwave Oven, Toaster, Full-Size Refrigerator with Ice Maker, Dishwasher, Pots, Pans, Serving Dishes, Plates, Glassware and Silverware. Amenities designed with YOU our Guest in mind feature our on-site Free Guest Self Laundry, Full Service Housekeeping, Free Hot Breakfast Buffet prepared each morning, Free Managers Social Reception every Monday, Tuesday & Wednesday 5:30pm to 7:30pm offering a light meal, beer, wine and soft drinks, Free WIFI, Free Indoor Heated Pool, Barbeque Grills & Fire Pit, Meeting Room, Free On-Site State of the art Fitness Center, Free on-site Business Center open 24 hours, Smoke-Free Environment. Pet Friendly, Pantry Convenience Store open 24 hours Special Needs: Wheelchair Accessible Rooms Available ADA Compliant Guest Rooms Pets are Welcome We are FEMA Approved IA5397
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Disappointing
来自 KC708
First was we were put on the first floor in a room outside the pool. So there were kids running back and forth screaming up until the pool closed. Secondly the bathroom was not clean. There was dried urine on the toilet seat. Next the TV kept turning on by itself every 10 to 15 minutes. Finally at about 3:30 AM, I decided to unplug it. Lastly, the bagels in the buffet were moldy. I’m staying again in a few weeks and I’m hoping for a better experience next time.
客户化身
已发布 2025年5月5日
Hi KC708,
I am glad to have been a host to one of our valued IHG® One Rewards members. Thank you for staying at the Staybridge Suites Ames for your trip and for sharing your thoughts about your stay. I trust that all is well.
We love our guests to feel comfortable and at home at Staybridge Suites. I want to offer our sincerest apology for what happened during your stay. I have shared your feedback with the hotel management team to ensure necessary action to prevent the same issues from reoccurring.
We look forward to having the opportunity to share a more positive experience.
All the best,
Grace L.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Holiday Inn Burlington Hotel & Conference Centre, the area's largest hotel and conference facility under one roof. Conveniently located between Toronto and Niagara Falls, 43 km from Pearson International Airport (YYZ), and 28 km from Hamilton Airport (YHM), we are the ideal choice for business and leisure travelers. Corporate travelers enjoy proximity to IKEA, ABB, Stryker, L3 Communications, Bosch Rexroth, RHI Canada, UTC, Caterpillar, Tempel Steel, ECNG Energy, and Siemens. Visit nearby attractions like the Royal Botanical Gardens, Mapleview Shopping Centre, and Burlington Performing Arts Centre. Plus, spend a day on beautiful Lake Ontario. Our hotel is happy to partner with Tourism Burlington and Economic Development. Ask our sales team about Burlington Conference Concierge. Take a dip in Burlington's largest indoor heated pool and stay active in our fully equipped Fitness Centre. Enjoy delicious international meals at CYCENE Social Club, where kids under 11 eat for free with accompanying adult. Host team events, corporate conferences, and social gatherings in our 20,000 square feet of space, including boardrooms and ballrooms, and take advantage of free parking and free Wi-Fi. At the end of the day, unwind in comfortable guest rooms and suites with premium sleep and bath amenities. At our hotel, elevated comfort meets exceptional service to make your stay in Burlington unforgettable!
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Great Staff, otherwise dissatisfied
来自 Fred72 Calgary, AB
The staff was great, especially the wonderful hostess we met at breakfast. However, it was clear corners and costs were cut everywhere possible. Pool deck was filthy, plumbing in the shower had exposed piping, and housekeeping was inconsistent at best. The food at the breakfast was okay, though greasy, though the coffee was revolting. The dinner menu was limited and the kids mac and cheese was microwaved mush.
客户化身
已发布 2025年5月5日
Hi Fred72,
Thank you for staying and sharing your experience at our Holiday Inn Burlington Conference Centre during your family visit. We appreciate you as one of our guests!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service.
We look forward to seeing you again on your future trips!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
You’ll feel welcome at Holiday Inn Oklahoma City North Quail Springs, located just off the Kilpatrick Turnpike. From here you can easily visit the Paycom Center sports and concert arena, Oklahoma City Zoo, Oklahoma City National Memorial & Museum, as well as INTEGRIS Cancer Institute and Oklahoma Heart Hospital. Start your day with breakfast at our full-service restaurant where kids eat free. Fuel up for your visit to the town of Quail Springs, which boasts a Top Golf, Quail Springs shopping mall, and Chisholm Creek shopping center. In addition to our on-site full-service restaurant offering dinner and drinks, you’ll be within walking distance from Pub W, Twin Peaks sports bar, and Mahogany Prime Steakhouse. Whether you're in town for business, pleasure, or just passing through, you’ll enjoy a seamless stay by taking advantage of our modern amenities like Keurig coffee makers, complimentary Wi-Fi, mini-fridges, indoor swimming pool, 24-hour gym, and a variety of meeting and event spaces.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Nice front desk staff but dirty rooms and charged breakfast
来自 JDLoo Idalou, TX
My wife and I stayed at this particular location for approximately 12 hours as a business stop. Upon check in, the front desk staff were helpful and attentive. This was about the only positive thing about this hotel. While the lobby was modern and clean, the room was anything but. The carpet appeared dirty and some of the furniture was in disrepair. Upon waking in the morning, my wife was told that breakfast was $9 a person. In my opinion, while that doesn’t necessarily break the bank, charging $9 a person for breakfast at this type of establishment is just silly. In closing, perhaps they can save enough of the breakfast profit to renovate the rooms.
客户化身
已发布 2025年5月5日
Hi JDLoo,
I am glad to have been a host to one of our valued IHG® One Rewards members. Thank you for staying at the Holiday Inn Oklahoma City North - Quail Springs for your trip and for sharing your thoughts about your stay. I trust that all is well.
Holiday Inn hotels strive to provide business and leisure travelers with dependable services, modern and attractive facilities, and excellent value at convenient locations worldwide. I want to offer our sincerest apology for what happened during your stay. I have shared your feedback with the hotel management team to ensure necessary action to prevent the same issues from reoccurring. I would love to regain your faith in our hotel, and I have sent you a private message with additional details.
If you find your travels bringing you back to the area, we hope that we can have the opportunity to welcome you back!
Yours in hospitality,
Grace L.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to avid Hotel Roseville Minneapolis North. Centrally located between Minneapolis and St. Paul with easy access from 35W & 694. Our hotel is minutes away from the Minnesota State Fairgrounds, Como Park & Zoo and the Universities of Northwestern, University of Minnesota, Hamline and Bethel. We are also next to shopping, dining and entertainment at the Roseville Center and AMC Roseville. If you’re here on business, avid Roseville is central to nearby businesses like Xcel Energy, Abbott Laboratories, Veritas, FICO, Minnesota Lottery and many more. We have the ideal location less than 10 miles north of the U.S. Bank Stadium, Huntington Bank Stadium, Xcel Energy Center, Target Center and Allianz Field.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
bad breakfast and unfriendly staf
来自 Hudhud rochester ,MN
The front desk staff was not welcoming. When I inquired about the possibility of a late checkout — a benefit I noticed was available to me as an IHG member through the application — my request was refused without courtesy or explanation.
The breakfast experience was disappointing. There was a lack of respect for cultural and religious dietary needs, as all available hot sandwich options contained pork. I raised my concerns with the front desk staff, but the response was dismissive and rude. Additionally, due to my milk allergy, I am unable to consume bakery items such as muffins or bagels, and there were no alternative options like eggs provided. Despite these limitations, I was charged for breakfast, from which I could not benefit.
客户化身
已发布 2025年5月5日
Hi Hudhud,
Thank you for staying and sharing your experience at our avid hotels Roseville - Minneapolis North during your school event. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service.
As a kind reminder, late check-out is available until 2 PM upon request for all IHG One Rewards members, subject to hotel availability. You may visit this link: https://www.ihg.com/content/us/en/customer-care/member-tc/2nd-page for reference.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Embrace the culture and music roots of Memphis at the Crowne Plaza® Memphis Downtown. Our modern hotel is across from the Renasant Convention Center and a mile from the Beale Street Entertainment District and St. Jude Children’s Research Hospital. Ride our free shuttle to downtown Memphis attractions like AutoZone Park and FedEx Forum, or enjoy live music and famous BBQ joints. We are only 20 minutes from the Memphis Zoo and Graceland. Retreat to contemporary rooms and suites with warm décor and energizing views. Work out in our Fitness Center or enjoy a swim in the outdoor pool. Savor Southern comfort food at Notes & Provisions restaurant and bar. Experience the home of the blues and birthplace of rock 'n' roll in a vibrant Memphis setting. Meet in style in one of 10 event spaces totaling over 8600 square feet in this simply wonderful setting.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
It’s a decent gotel
来自 NinjaQue15 Memphis, TN
I had to change rooms twice, but the staff is great.
客户化身
已发布 2025年5月5日
Hi NinjaQue15,
Thank you for staying and choosing our Crowne Plaza Memphis Downtown for your convention. We appreciate you being a member of our IHG® One Rewards program!
Complete guest satisfaction is our topmost priority. I'm sorry we've missed the mark. I shared this with our hotel management team. I trust that the actions to be taken will make your next stay as impeccable as possible it can be.
We look forward to hosting your stay again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Holiday Inn Corpus Christi Downtown Marina is conveniently located in Downtown Corpus Christi. Experience a picturesque view overlooking the beauty of Corpus Christi Bay and Marina. Our Corpus Christi hotel is across the street from the historic seawall and within an easy walk to local nightlife, restaurants, fishing, and more. Corpus Christi is home to the Texas State Aquarium, USS Lexington, Museum of Science and History, Whataburger Field and the American Bank Center. Relax by our beautiful indoor and outdoor, third floor pool offering panoramic views of the Corpus Christi Bay and Marina. The Holiday Inn Corpus Christi Downtown Marina is located in Downtown Corpus Christi near the Corpus Christi Port Authority and many corporate locations. These locations include the American Bank Convention Center, Exxon Mobil, Christus Spohn Hospital and Koch Industries. This 100% non-smoking facility features 12,000 square feet of meeting and banquet space to accommodate corporate, social, and wedding events. We offer a variety of places to relax and enjoy a cocktail. Take advantage of our lobby bar or enjoy the breeze and view of the Corpus Christi Bay and Marina from our outdoor patio. We look forward to your arrival.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
POOR BATHROOM ACCOMODATIONS
来自 JOHN H LAMPASAS, TEXAS
BATHROOM IS IN NEED OF MAJOR REPAIR, TOLIET IN POOR SHAPE!!
客户化身
已发布 2025年5月5日
Hello JOHN H,
Thank you for staying and choosing our Holiday Inn Corpus Christi Downtown Marina during your class reunion. We appreciate you being a member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Southern hospitality meets home-away-from-home comfort at Holiday Inn Southaven Central-Memphis hotel, minutes from Memphis International Airport. At exit 289, off I-55, we offer easy access to top attractions, major corporations, hospitals, and universities. Explore Elvis Presley’s Graceland, visit Downtown Memphis, and catch an NBA game at FedEx Forum. Shop the Tanger Outlets and enjoy dining and live music on Beale Street. Unwind in our indoor pool, workout in our Fitness Center, and stay connected with free Wi-Fi. Savor breakfast and dinner at our onsite restaurant, where Kids Eat Free. From meeting and event venues to spacious guest rooms with modern amenities, we ensure your stay in Southaven is unforgettable!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Beautiful Hotel
来自 Cali Meridian, MS
It was an amazing hotel. However, we reserved a double room, and when we got there, all they had was a single. My child had to sleep on a hard couch for the weekend.
客户化身
已发布 2025年5月5日
Hi Cali,
I am glad to have been a host to one of our valued IHG® One Rewards members. Thank you for staying at the Holiday Inn Southaven Central - Memphis for your trip and for sharing your thoughts about your stay. I trust that all is well.
Holiday Inn hotels strive to provide business and leisure travelers with dependable services, modern and attractive facilities, and excellent value at convenient locations worldwide. I want to offer our sincerest apology for what happened during your stay. I have shared your feedback with the hotel management team to ensure necessary action to prevent the same issues from reoccurring. I would love to regain your faith in our hotel, and I have sent you a private message with additional details.
If you find your travels bringing you back to the area, we hope that we can have the opportunity to welcome you back!
Yours in hospitality,
Grace L.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Enjoy a comfortable stay at the Holiday Inn Express in Corydon, Indiana. This hotel is conveniently located off I-64 and 2 miles from historic downtown Corydon, the first capitol of Indiana. This hotel’s corporate amenities make it the perfect choice for professionals with spacious work desks with LED lamps. What's more, the hotel's property is just a stone's throw away from major corporations, like Lucas Oil and Tyson Foods Inc, and within easy travel distance of Louisville's bustling business districts. This is also an ideal spot for an eclectic vacation in Corydon, IN. Take a stroll downtown to see the first courthouse, visit Butt Drugs for an afternoon snack at their old-fashioned soda fountain and explore the caves at Marengo Caves, Indiana or Squire Boone Caverns. Only a short drive from popular outdoor attractions like Holiday World and Kentucky Kingdom. Visit local favorites including Zimmerman Art Glass factory, Turtle Run Winery, White House Candy and Kent Java Bar, or kick back and catch a new box office hit at the charming Corydon Cinemas, which is within walking distance of the hotel. During your stay at our hotel, enjoy the amazing amenities we have to offer, including heated indoor pool and hot tub and 24-hour fitness center. Also, enjoy the free hot breakfast in the morning, which features our signature cinnamon rolls. Ask us about our Early Check-in Option for an additional fee.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Hotel stay
来自 Kylie Corydon Indiana
I do not like how there was no tub. I do not like how the pool/hottub was closed for 3 hours. Breakfast could have more options but the ones that had was great. Cleanliness was great’
客户化身
已发布 2025年5月5日
Hi Kylie,
Thank you for staying and sharing your experience at our Holiday Inn Express Corydon during your work trip. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to our award-winning hotel in College Station, just off Highway 6 and minutes from Texas A&M University. Our pet-friendly hotel puts you within walking distance of popular restaurants like Chipotle, Fish Daddy's, and Cheddars, plus convenient retail options. Our apartment-style suites feature fully equipped kitchens, perfect for extended stays. Start your day with our complimentary breakfast buffet in the Great Room, and join us Monday through Wednesday evenings for social hours with complimentary appetizers and drinks. We're ideally located near TEEX Brayton Fire Training, Baylor Scott & White Medical Center, CHI St. Joseph Hospital, and the George H.W. Bush Presidential Library. Whether you're visiting TAMU, here for business, or both, your four-legged friends are welcome to join you in your home away from home! Stay cool on scorching Texas days with our outdoor pool, relax by the fire pit at night, or host a small gathering on our patio grills. We also offer a complimentary laundry facility, storage lockers, a fitness center, and a 24-hour business center. Our College Station hotel also offers on-site meeting space for up to 32 people. Book your stay today at the Staybridge Suites College Station, right in the heart of the Lone Star State.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
managers not returning phone calls
来自 oldaggie rgv
stayed at this motel multiple times, this time they charged me an extra $75. left the manager several messages to discuss this charge, he will not return my phone call
have several bookings at this motel in the coming months, but need to discuss this charge with him
客户化身
已发布 2025年5月5日
Hi oldaggie,
I am glad to have been a host to one of our valued IHG® One Rewards Silver Elite members. Thank you for staying at the Staybridge Suites College Station for your trip and for sharing your thoughts about your stay. I trust that all is well.
We love our guests to feel comfortable and at home at Staybridge Suites. I want to offer our sincerest apology for what happened during your stay. I have shared your feedback with the hotel management team to ensure necessary action to prevent the same issues from reoccurring. I would love to regain your faith in our hotel, and I have sent you a private message with additional details.
We look forward to having the opportunity to share a more positive experience.
All the best,
Grace L.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to avid hotel Fort Worth Downtown in Fort Worth, Texas. Only a short drive away from Fort Worth Convention Center, Fort Worth Stockyards, and Dickies Arena, our hotel is conveniently located whether traveling for business or leisure. At avid hotels, we understand what’s important for everyday travel. Enjoy complimentary parking, Wi-Fi, and 24/7 freshly ground bean-to-cup coffee. Find your everyday essentials at our 24-hour market. Start your mornings right with our complimentary, high-quality grab-and-go breakfast, offering a variety of options to fuel your day. Welcome to avid hotels. We focus on the essentials that make a difference. Enjoy your stay at avid hotel Fort Worth Downtown in Fort Worth, Texas.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Clean and comfortable but walls are a bit thin
来自 Mark United Kingdom
The hotel services are excellent and the staff are friendly and professional.
My holding deposit for the room has not been refunded back to me yet.
客户化身
已发布 2025年5月5日
Hi Mark,
I am glad to have been a host to one of our valued IHG® One Rewards members. Thank you for staying at the avid hotel Fort Worth Downtown for your trip and for sharing your thoughts about your stay. I trust that all is well.
We strive to give an impressive hotel experience and service. I want to offer our sincerest apology for what happened during your stay. I have shared your feedback with the hotel management team to ensure necessary action to prevent the same issues from reoccurring. I would love to regain your faith in our hotel, and I have sent you a private message with additional details.
We are hoping to welcome you back.
Yours in hospitality,
Grace L
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Corporate 的问题
 
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Corporate 的答复
 
Corporate 尚未提交任何答复。
 
Corporate 的故事
 
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Corporate 的故事意见
 
Corporate 尚未提交任何故事的意见。